TaskUs
Company Details
Linkedin ID:
taskus
Website:
Employees number:
36,825
Number of followers:
405,961
NAICS:
541615
Industry Type:
Homepage:
taskus.com
IP Addresses:
13
Company ID:
TAS_1545658
Scan Status:
Completed
TaskUs Company CyberSecurity Posture
taskus.com
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Trust & Safety, AI Services, Risk + Response, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
TaskUs A.I CyberSecurity Scoring
TaskUs Risk Score (AI oriented)Between 600 and 649
TaskUs
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TaskUs Global Score (TPRM)XXXX
TaskUs
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TaskUs Company CyberSecurity News & History
Past Incidents
1
Attack Types
1
TaskUs
Breach
Rankiteo Explanation
Attack threatening the organization's existence
Description: The breach involved a **coordinated criminal bribery scheme** within TaskUs’s India operations, where employees were allegedly bribed to photograph and leak sensitive **Coinbase customer account data** to external criminals. The conspiracy expanded beyond front-line staff, leading to the dismissal of around **300 employees** in January 2025. TaskUs reportedly **concealed the breach’s scope**, silenced whistleblowers, and fired HR personnel investigating the incident. Despite internal awareness, the company **denied any material breach** in regulatory filings (including a February 2025 Form 10-K) and proceeded with a **$1.6 billion buyout by Blackstone** before Coinbase publicly disclosed the incident in May. The breach originated in late 2024, affecting **less than 1% of Coinbase’s monthly transacting users**, with estimated losses reaching **$400 million**. Coinbase reimbursed victims, severed ties with TaskUs, and offered a **$20 million reward** for information leading to arrests, refusing to pay ransom demands.
TaskUs Company Scoring based on AI Models
Cyber Incidents Likelihood 3 - 6 - 9 months
A.I Risk Score Likelihood 3 - 6 - 9 months
Underwriter Stats for TaskUs
Incidents vs Outsourcing and Offshoring Consulting Industry Average (This Year)
No incidents recorded for TaskUs in 2025.
Incidents vs All-Companies Average (This Year)
No incidents recorded for TaskUs in 2025.
Incident Types TaskUs vs Outsourcing and Offshoring Consulting Industry Avg (This Year)
No incidents recorded for TaskUs in 2025.
Incident History — TaskUs (X = Date, Y = Severity)
TaskUs cyber incidents detection timeline including parent company and subsidiaries
TaskUs Company Subsidiaries
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Trust & Safety, AI Services, Risk + Response, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
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TaskUs CyberSecurity News
November 14, 2025 03:22 PM
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September 17, 2025 07:00 AM
TaskUs Employees Behind Coinbase Breach, US Court Filing Alleges
An employee of outsourcing firm TaskUs allegedly sold data stolen during the Coinbase data breach to hackers for $200 per record.
June 19, 2025 07:00 AM
How Hackers Are Turning Tech Support Into a Threat
Attacks on call centers lead to hundreds of millions of dollars in crypto thefts and disrupt retail sales.
June 11, 2025 07:00 AM
“Coordinated Criminal Campaign”: Two TaskUs Employees in India Implicated in Data Breach Targeting Coinbase
Bengaluru: Two India-based employees of U.S. business process outsourcing firm TaskUs have been accused of unlawfully accessing sensitive...
June 07, 2025 07:00 AM
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June 04, 2025 04:18 PM
Coinbase Insider Threat Cyber Attack further details
Coinbase was targeted by a sophisticated attack in January 2025. Hackers bribed employees of TaskUs, a Texas-based firm providing customer support for Coinbase.
June 04, 2025 07:00 AM
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Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
TaskUs CyberSecurity History Information
Official Website of TaskUs
The official website of TaskUs is https://www.taskus.com/.
TaskUs’s AI-Generated Cybersecurity Score
According to Rankiteo, TaskUs’s AI-generated cybersecurity score is 628, reflecting their Poor security posture.
How many security badges does TaskUs’ have ?
According to Rankiteo, TaskUs currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
Does TaskUs have SOC 2 Type 1 certification ?
According to Rankiteo, TaskUs is not certified under SOC 2 Type 1.
Does TaskUs have SOC 2 Type 2 certification ?
According to Rankiteo, TaskUs does not hold a SOC 2 Type 2 certification.
Does TaskUs comply with GDPR ?
According to Rankiteo, TaskUs is not listed as GDPR compliant.
Does TaskUs have PCI DSS certification ?
According to Rankiteo, TaskUs does not currently maintain PCI DSS compliance.
Does TaskUs comply with HIPAA ?
According to Rankiteo, TaskUs is not compliant with HIPAA regulations.
Does TaskUs have ISO 27001 certification ?
According to Rankiteo,TaskUs is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Industry Classification of TaskUs
TaskUs operates primarily in the Outsourcing and Offshoring Consulting industry.
Number of Employees at TaskUs
TaskUs employs approximately 36,825 people worldwide.
Subsidiaries Owned by TaskUs
TaskUs presently has no subsidiaries across any sectors.
TaskUs’s LinkedIn Followers
TaskUs’s official LinkedIn profile has approximately 405,961 followers.
NAICS Classification of TaskUs
TaskUs is classified under the NAICS code 541615, which corresponds to Others.
TaskUs’s Presence on Crunchbase
Yes, TaskUs has an official profile on Crunchbase, which can be accessed here: https://www.crunchbase.com/organization/taskus.
TaskUs’s Presence on LinkedIn
Yes, TaskUs maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/taskus.
Cybersecurity Incidents Involving TaskUs
As of November 29, 2025, Rankiteo reports that TaskUs has experienced 1 cybersecurity incidents.
Number of Peer and Competitor Companies
TaskUs has an estimated 1,040 peer or competitor companies worldwide.
What types of cybersecurity incidents have occurred at TaskUs ?
Incident Types: The types of cybersecurity incidents that have occurred include Breach.
What was the total financial impact of these incidents on TaskUs ?
Total Financial Loss: The total financial loss from these incidents is estimated to be $400 million.
How does TaskUs detect and respond to cybersecurity incidents ?
Detection and Response: The company detects and responds to cybersecurity incidents through an incident response plan activated with yes (coinbase), and law enforcement notified with yes (coinbase notified regulators), and containment measures with termination of bribed employees (~300 in january 2025), containment measures with ended partnership with taskus, and remediation measures with tightened vendor and insider controls (coinbase), remediation measures with $20 million reward for information leading to arrests, and recovery measures with reimbursement of affected coinbase customers, and communication strategy with public disclosure in may 2025 (coinbase), communication strategy with no prior disclosure by taskus (alleged concealment)..
Incident Details
Can you provide details on each incident ?
Title: Systemic Security Failures and Data Breach at TaskUs Affecting Coinbase Customer Data
Description: Amendments to a class action in New York against TaskUs reveal systemic security failures and concealment in a breach tied to Coinbase customer data. The breach originated in late 2024, involving a criminal bribery scheme at TaskUs's India operations, where employees were allegedly bribed to photograph sensitive Coinbase customer account information and pass it to criminals. The breach affected less than 1% of Coinbase's monthly transacting users, with estimated losses up to $400 million. TaskUs allegedly concealed the breach's scope, fired HR personnel investigating it, and proceeded with a $1.6 billion buyout before Coinbase disclosed the incident in May 2025. Coinbase reimbursed affected users and ended its relationship with TaskUs, offering a $20 million reward for information leading to arrests.
Date Publicly Disclosed: 2025-05
Type: Data Breach
Attack Vector: Insider Threat (Bribed Employees)Social EngineeringPhysical Data Theft (Photographing Sensitive Information)
Vulnerability Exploited: Weak Insider ControlsLack of Vendor OversightInadequate HR and Compliance Monitoring
Threat Actor: Organized Criminal GroupBribed TaskUs Employees (India Operations)
Motivation: Financial Gain (Data Theft for Fraud/Resale)
What are the most common types of attacks the company has faced ?
Common Attack Types: The most common types of attacks the company has faced is Breach.
How does the company identify the attack vectors used in incidents ?
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Bribed TaskUs Employees (India Operations).
Impact of the Incidents
What was the impact of each incident ?
Incident : Data Breach TAS4962149091725
Financial Loss: $400 million (estimated total loss)
Data Compromised: Coinbase customer account information, Personally identifiable information (pii)
Operational Impact: Termination of 300+ TaskUs EmployeesEnd of Coinbase-TaskUs PartnershipHR Personnel Fired During Investigation
Customer Complaints: Class Action Lawsuit Filed (Southern District of New York)
Brand Reputation Impact: Negative Publicity for TaskUs and CoinbaseAllegations of Concealment and Non-DisclosureLoss of Trust in Outsourcing Security
Legal Liabilities: Class Action LawsuitPotential Regulatory Violations for Non-Disclosure
Identity Theft Risk: High (Sensitive Account Information Compromised)
What is the average financial loss per incident ?
Average Financial Loss: The average financial loss per incident is $400.00 million.
What types of data are most commonly compromised in incidents ?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Customer Account Information, Sensitive Account Details (Photographed) and .
Which entities were affected by each incident ?
Incident : Data Breach TAS4962149091725
Entity Name: Coinbase
Entity Type: Cryptocurrency Exchange
Industry: Financial Services (Crypto)
Location: United States
Customers Affected: Less than 1% of monthly transacting users
Incident : Data Breach TAS4962149091725
Entity Name: TaskUs
Entity Type: Outsourcing Firm
Industry: Business Process Outsourcing (BPO)
Location: United States (HQ)India (Operations Center)
Response to the Incidents
What measures were taken in response to each incident ?
Incident : Data Breach TAS4962149091725
Incident Response Plan Activated: Yes (Coinbase)
Law Enforcement Notified: Yes (Coinbase notified regulators)
Containment Measures: Termination of Bribed Employees (~300 in January 2025)Ended Partnership with TaskUs
Remediation Measures: Tightened Vendor and Insider Controls (Coinbase)$20 Million Reward for Information Leading to Arrests
Recovery Measures: Reimbursement of Affected Coinbase Customers
Communication Strategy: Public Disclosure in May 2025 (Coinbase)No Prior Disclosure by TaskUs (Alleged Concealment)
What is the company's incident response plan?
Incident Response Plan: The company's incident response plan is described as Yes (Coinbase).
Data Breach Information
What type of data was compromised in each breach ?
Incident : Data Breach TAS4962149091725
Type of Data Compromised: Customer account information, Sensitive account details (photographed)
Sensitivity of Data: High (PII, Account Access Details)
Data Exfiltration: Yes (Physical Theft via Photographs, Shared with Criminals)
Personally Identifiable Information: Yes
What measures does the company take to prevent data exfiltration ?
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Tightened Vendor and Insider Controls (Coinbase), $20 Million Reward for Information Leading to Arrests, .
How does the company handle incidents involving personally identifiable information (PII) ?
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by termination of bribed employees (~300 in january 2025), ended partnership with taskus and .
Ransomware Information
Was ransomware involved in any of the incidents ?
Incident : Data Breach TAS4962149091725
Ransom Paid: No (Coinbase refused to pay criminals)
How does the company recover data encrypted by ransomware ?
Data Recovery from Ransomware: The company recovers data encrypted by ransomware through Reimbursement of Affected Coinbase Customers, .
Regulatory Compliance
Were there any regulatory violations and fines imposed for each incident ?
Incident : Data Breach TAS4962149091725
Regulations Violated: Potential Non-Compliance with Data Breach Disclosure Laws, Misrepresentation in SEC Filings (Form 10-K),
Legal Actions: Class Action Lawsuit (Southern District of New York), Potential Regulatory Investigations,
Regulatory Notifications: Coinbase Notified Regulators Immediately (Timing Unspecified)TaskUs Allegedly Misled Regulators (Claimed No Material Breach)
How does the company ensure compliance with regulatory requirements ?
Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through Class Action Lawsuit (Southern District of New York), Potential Regulatory Investigations, .
References
Where can I find more information about each incident ?
Incident : Data Breach TAS4962149091725
Source: Decrypt
Incident : Data Breach TAS4962149091725
Source: Reuters
Incident : Data Breach TAS4962149091725
Source: Amended Class Action Complaint (Southern District of New York)
Date Accessed: 2025 (Filed on Tuesday, exact date unspecified)
Where can stakeholders find additional resources on cybersecurity best practices ?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Decrypt, and Source: Reuters, and Source: Amended Class Action Complaint (Southern District of New York)Date Accessed: 2025 (Filed on Tuesday, exact date unspecified).
Investigation Status
What is the current status of the investigation for each incident ?
Incident : Data Breach TAS4962149091725
Investigation Status: Ongoing (Class Action Lawsuit, Potential Regulatory Probes)
How does the company communicate the status of incident investigations to stakeholders ?
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Public Disclosure In May 2025 (Coinbase) and No Prior Disclosure By Taskus (Alleged Concealment).
Stakeholder and Customer Advisories
Were there any advisories issued to stakeholders or customers for each incident ?
Incident : Data Breach TAS4962149091725
Customer Advisories: Coinbase Notified Affected UsersReimbursement Provided
What advisories does the company provide to stakeholders and customers following an incident ?
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Coinbase Notified Affected Users, Reimbursement Provided and .
Initial Access Broker
How did the initial access broker gain entry for each incident ?
Incident : Data Breach TAS4962149091725
Entry Point: Bribed TaskUs Employees (India Operations)
Reconnaissance Period: Late 2024 to Early 2025
High Value Targets: Coinbase Customer Account Data
Data Sold on Dark Web: Coinbase Customer Account Data
Post-Incident Analysis
What were the root causes and corrective actions taken for each incident ?
Incident : Data Breach TAS4962149091725
Root Causes: Inadequate Vendor Security Oversight (Coinbase), Insider Threat Vulnerabilities (Taskus), Failure In Hr And Compliance Monitoring (Taskus), Concealment Of Breach Scope (Taskus),
Corrective Actions: Coinbase: Ended Taskus Partnership, Tightened Controls, $20M Reward For Arrests, Taskus: Terminated ~300 Employees (Allegedly Involved),
What corrective actions has the company taken based on post-incident analysis ?
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Coinbase: Ended Taskus Partnership, Tightened Controls, $20M Reward For Arrests, Taskus: Terminated ~300 Employees (Allegedly Involved), .
Additional Questions
General Information
Has the company ever paid ransoms ?
Ransom Payment History: The company has Paid ransoms in the past.
Who was the attacking group in the last incident ?
Last Attacking Group: The attacking group in the last incident was an Organized Criminal GroupBribed TaskUs Employees (India Operations).
Incident Details
What was the most recent incident publicly disclosed ?
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2025-05.
Impact of the Incidents
What was the highest financial loss from an incident ?
Highest Financial Loss: The highest financial loss from an incident was $400 million (estimated total loss).
What was the most significant data compromised in an incident ?
Most Significant Data Compromised: The most significant data compromised in an incident were Coinbase Customer Account Information, Personally Identifiable Information (PII) and .
Response to the Incidents
What containment measures were taken in the most recent incident ?
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was Termination of Bribed Employees (~300 in January 2025)Ended Partnership with TaskUs.
Data Breach Information
What was the most sensitive data compromised in a breach ?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Personally Identifiable Information (PII) and Coinbase Customer Account Information.
Ransomware Information
What was the highest ransom paid in a ransomware incident ?
Highest Ransom Paid: The highest ransom paid in a ransomware incident was No (Coinbase refused to pay criminals).
Regulatory Compliance
What was the most significant legal action taken for a regulatory violation ?
Most Significant Legal Action: The most significant legal action taken for a regulatory violation was Class Action Lawsuit (Southern District of New York), Potential Regulatory Investigations, .
References
What is the most recent source of information about an incident ?
Most Recent Source: The most recent source of information about an incident are Amended Class Action Complaint (Southern District of New York), Reuters and Decrypt.
Investigation Status
What is the current status of the most recent investigation ?
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing (Class Action Lawsuit, Potential Regulatory Probes).
Stakeholder and Customer Advisories
What was the most recent customer advisory issued ?
Most Recent Customer Advisory: The most recent customer advisory issued was an Coinbase Notified Affected UsersReimbursement Provided.
Initial Access Broker
What was the most recent entry point used by an initial access broker ?
Most Recent Entry Point: The most recent entry point used by an initial access broker was an Bribed TaskUs Employees (India Operations).
What was the most recent reconnaissance period for an incident ?
Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was Late 2024 to Early 2025.
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