BPO A.I CyberSecurity Scoring
03/04/2026
Access Monitoring Plan
Access Monitoring Plan
No incidents recorded for BPO in 2026.
No incidents recorded for BPO in 2026.
No incidents recorded for BPO in 2026.
Outsourcing and Offshoring Consulting
We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.
We’re passionate about creating customers for life by designing experiences that elevate your brand. As your full-service CX partner from strategy to execution, we blend proven performance, industry-leading expertise and the right technology that delivers real results and limitless possibilities. What makes us different: We don't just deliver customer experiences—we pioneer them. Bold enough to challenge convention, relentless in delivering results, connected through deep client relationships, and true to our values of integrity and authenticity. Our global reach includes 100,000 professionals across 17 countries, serving 250+ brands in 75+ languages. Ready to be part of a team that's curious, creative, connected, and committed? Check out our careers page: alorica.com/careers
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
Sempre inovador, o Grupo Souza Lima desenvolve soluções completas e híbridas, que realmente funcionam, em serviços de Segurança, Limpeza e Facilities. Essas soluções já são realidade para clientes Souza Lima e integram colaboradores treinados com tecnologia avançada para otimizar recursos e melhorar a performance nos segmentos de indústrias, shoppings, condomínios, instituições de ensino e de saúde, entre diversas outras empresas. Com mais de 30 anos de mercado e atuação nacional, conta com mais de 30.000 colaboradores, 2000 clientes e 22 filiais em 14 estados.
A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Our innovation and expertise ensure CX excellence across traditional and non-traditional channels. Working both in-center and via work at home, our 40,000 CX experts are present in 13 countries ensuring global reach and local connection no matter where your customers are based. The award-winning Startek Cloud, a hybrid-cloud platform integrated with AI capabilities, empowers remote and home-based team members, to deliver business agility and continuity. At Startek we believe that every organization can deliver meaningful customer experience (CX) at every touchpoint by harnessing the power of empathy. Empathy is looking through your customer’s eyes to understand the world as they see it and leveraging that understanding to build human-centric experiences that create an effortless 1-2-1 connection. Applying empathy across data, technology and people, we enable our clients to build long-term, profitable customer relationships by closing the CX gap. To find out more visit www.startek.com.
Majorel has been acquired by TP allowing us to deliver even more exceptional services in more locations worldwide and on a greater scale than ever before. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. The combination of our leading business services companies makes TP the industry leader, more capable than ever of delivering critical solutions and the support you need. Let’s master change together!
Intelcia is a global player in outsourcing, which has supported its clients for 20 years combining talents, technologies, and processes to offer a tailor-made service and skills that meet international standards. In order to allow its customers to focus on their challenges and core business, Intelcia offers a global offer on shore, near shore and offshore around a cluster of 4 main solutions: Multichannel CX Solutions, Business Processes, IT Solutions, and Innovative & Consulting Solutions. Present in Europe (France, Portugal, Spain, United Kingdom), in North Africa (Morocco, Egypt) in Sub-Saharan Africa (Cameroon, Senegal, Ivory Coast), in the Indian Ocean (Mauritius, Madagascar), in North America (United States United) in Latin America (Colombia, Chile) and the Caribbean (Jamaica, Dominican Republic), the group currently has more than 35,000 employees, spread across 85 operational centers. Intelcia has announced its ambition to be in the top 10 global outsourcing players and to reach 1.5 billion euros in turnover by 2025.
TaskUs delivers outsourced digital services that power the companies shaping the future. By combining specialized human talent and intelligent technology, we solve complex operational challenges for global category leaders within AI, autonomous vehicles (AV), robotics, social media, financial services, healthcare, and beyond. We enable our clients to elevate their customer experience, protect their platforms, and grow their brands.
Konecta is a leading innovative global service provider in customer management business process outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.
Latest updates, reports, and threat intel affecting the global network.
A threat actor operating under the alias "Mr. Raccoon" has allegedly claimed responsibility for a significant breach of Adobe.
Adobe is facing serious breach claims after a hacker alleged access to millions of support tickets and internal records through a...
A threat actor has allegedly exfiltrated approximately 100 GB of personally identifiable information (PII) from Crunchyroll, the Sony-owned...
Outsourcing Industry Overview and Investment Opportunities The business process outsourcing (BPO) sector continues to expand, largely due to...
Canadian business process outsourcing giant Telus Digital has confirmed it suffered a security incident after threat actors claimed to have...
Cognizant CFO Jatin Dalal says the BPO segment is growing faster than the company and delivering better margins, as generative AI expands...
As cyberattacks escalate across the Philippines, BPO firms and other digitally reliant organizations are urged to prioritize rapid recovery.
The Senate is set to examine policy, education, and workforce interventions to safeguard the country's information technology and business...
With AI beginning to find widespread use across BPO and IT operations, companies are grappling with how to best face customer demands without running into...
The alexpechkarev/google-maps Laravel package through 12.16 disables TLS certificate verification by default because the bundled config sets ssl_verify_peer to FALSE, which is passed to CURLOPT_SSL_VERIFYPEER. On-path attackers can present any certificate to intercept Google Maps web-service requests, steal the API key from the query string, and tamper with responses.
The gist RubyGem before 6.1.0 contains an improper certificate validation vulnerability that allows on-path attackers to intercept HTTPS traffic because http_connection in lib/gist.rb sets VERIFY_NONE. Attackers can present any certificate to read or modify GitHub API traffic, stealing OAuth tokens and login credentials to read and modify the victim's gists.
Twine 2 desktop through 2.12.0 contains a cross-site scripting vulnerability in importStories() that executes markup from imported story files in the editor window. Attackers can craft a story file whose script calls the twineElectron openWithScratchFile IPC bridge to write and open a .bat file, executing code as the user.
A vulnerability was determined in kishor-23 food-waste-management-system 411989e3ecb82895e53dca7865f72145f03d7d93/b3a70b2c492dc9904de5be1ad9389bd79b87f82c. The impacted element is an unknown function of the file admin/donate.php. Executing a manipulation of the argument location can lead to sql injection. The attack may be performed from remote. The exploit has been publicly disclosed and may be utilized. This product utilizes a rolling release system for continuous delivery, and as such, version information for affected or updated releases is not disclosed. The project was informed of the problem early through an issue report but has not responded yet.
A vulnerability was found in kishor-23 food-waste-management-system 411989e3ecb82895e53dca7865f72145f03d7d93/b3a70b2c492dc9904de5be1ad9389bd79b87f82c. The affected element is the function insert of the file fooddonateform.php of the component Food Donation Form. Performing a manipulation of the argument image-choice results in sql injection. The attack is possible to be carried out remotely. The exploit has been made public and could be used. This product adopts a rolling release strategy to maintain continuous delivery. Therefore, version details for affected or updated releases cannot be specified. The project was informed of the problem early through an issue report but has not responded yet.
curl -i -X GET 'https://api.rankiteo.com/underwriter-getcompany-history?
linkedin_id=axa' -H 'apikey: YOUR_API_KEY_HERE'
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