SmarterTools
Company Details
Linkedin ID:
smartertools
Website:
Employees number:
23
Number of followers:
1,159
NAICS:
5112
Industry Type:
Homepage:
smartertools.com
IP Addresses:
0
Company ID:
SMA_2410228
Scan Status:
In-progress
SmarterTools Company CyberSecurity Posture
smartertools.com
Founded in 2003, SmarterTools Inc. is an information technology management software company that builds applications to help companies communicate, measure, and support their worldwide business operations. SmarterTools products serve thousands of companies across the globe in a broad base of market segments—including those in the technology, financial, education, and hosting industries. Today, SmarterTools has more than 15 million end users and a strong, global network of channel partnerships. In addition, SmarterTools has targeted various small and enterprise-level businesses, Web hosts, and service providers to grow its install base to include customers in more than 100 countries. With industry-leading products, a strong financial position, an international customer base, and enviable referral and retention rates, SmarterTools is aligned to remain an industry leader now and for years to come.
SmarterTools A.I CyberSecurity Scoring
SmarterTools Risk Score (AI oriented)Between 700 and 749
SmarterTools
Updated:
- Powered by our proprietary A.I cyber incident model
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SmarterTools Global Score (TPRM)XXXX
SmarterTools
- Instant access to detailed risk factors
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- Vulnerabilities
- Findings
SmarterTools Company CyberSecurity News & History
Past Incidents
1
Attack Types
1
SmarterTools: This SmarterMail vulnerability allows Remote Code Execution - here's what we know
Vulnerability
Rankiteo Explanation
Attack threatening the organization's existence
Description: **SmarterMail Patches Critical RCE Flaw (CVE-2025-52691) in Business Email Servers** SmarterTools has released a patch for **CVE-2025-52691**, a maximum-severity remote code execution (RCE) vulnerability in its **SmarterMail** enterprise email server software. The flaw, disclosed in a security advisory by the **Cyber Security Agency of Singapore (CSA)**, allows **unauthenticated attackers** to upload arbitrary files to any location on the server, potentially leading to full system compromise. Exploitation of the bug could enable threat actors to deploy **web shells, malware, or malicious scripts**, granting them control over the server. From there, attackers could **steal sensitive data, maintain persistent access, or use the compromised system as a launchpad for deeper network infiltration**. Additionally, hijacked servers could be repurposed for **phishing campaigns, spam distribution, or service disruption**. The vulnerability affects **SmarterMail builds prior to 9413**, with the patch addressing the issue in the latest release. While there are **no confirmed reports of in-the-wild exploitation** and the flaw has not been added to **CISA’s Known Exploited Vulnerabilities (KEV) catalog**, security experts warn that unpatched servers remain high-value targets. Historically, cybercriminals have leveraged public patches to reverse-engineer exploits, prioritizing organizations that delay updates. Admins are urged to apply the fix immediately to mitigate risk. The **National Vulnerability Database (NVD)** has not yet provided full technical details of the flaw, but the advisory confirms the severity of the threat.
SmarterTools Company Scoring based on AI Models
Cyber Incidents Likelihood 3 - 6 - 9 months
A.I Risk Score Likelihood 3 - 6 - 9 months
Underwriter Stats for SmarterTools
Incidents vs Software Development Industry Average (This Year)
SmarterTools has 61.29% more incidents than the average of same-industry companies with at least one recorded incident.
Incidents vs All-Companies Average (This Year)
SmarterTools has 26.58% more incidents than the average of all companies with at least one recorded incident.
Incident Types SmarterTools vs Software Development Industry Avg (This Year)
SmarterTools reported 1 incidents this year: 0 cyber attacks, 0 ransomware, 1 vulnerabilities, 0 data breaches, compared to industry peers with at least 1 incident.
Incident History — SmarterTools (X = Date, Y = Severity)
SmarterTools cyber incidents detection timeline including parent company and subsidiaries
SmarterTools Company Subsidiaries
Founded in 2003, SmarterTools Inc. is an information technology management software company that builds applications to help companies communicate, measure, and support their worldwide business operations. SmarterTools products serve thousands of companies across the globe in a broad base of market segments—including those in the technology, financial, education, and hosting industries. Today, SmarterTools has more than 15 million end users and a strong, global network of channel partnerships. In addition, SmarterTools has targeted various small and enterprise-level businesses, Web hosts, and service providers to grow its install base to include customers in more than 100 countries. With industry-leading products, a strong financial position, an international customer base, and enviable referral and retention rates, SmarterTools is aligned to remain an industry leader now and for years to come.
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SmarterTools CyberSecurity News
December 31, 2025 06:05 PM
This SmarterMail vulnerability allows Remote Code Execution - here's what we know
SmarterMail patched CVE-2025-52691, a maximum-severity RCE flaw allowing unauthenticated arbitrary file uploads; Exploitation could let...
December 31, 2025 02:23 PM
Singapore CSA warns of maximun severity SmarterMail RCE flaw
Singapore's CSA warns of CVE-2025-52691, a critical SmarterMail flaw enabling unauthenticated remote code execution via arbitrary file...
December 31, 2025 11:00 AM
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Silver Fox targets Indian users, Mustang Panda deploys ToneShell, will prompt injection ever be 'solved'? Cyber Security Headlines.
December 30, 2025 11:53 PM
Singapore Cyber Security Agency Reports SmarterTools Software Vulnerability
The Cyber Security Agency of Singapore (CSA) has issued a significant alert regarding a vulnerability found in SmarterTools software, particularly affecting...
December 30, 2025 07:20 PM
Critical SmarterMail Vulnerability Enables Remote Code Execution: Patch Now
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Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
SmarterTools CyberSecurity History Information
Official Website of SmarterTools
The official website of SmarterTools is https://www.smartertools.com/.
SmarterTools’s AI-Generated Cybersecurity Score
According to Rankiteo, SmarterTools’s AI-generated cybersecurity score is 748, reflecting their Moderate security posture.
How many security badges does SmarterTools’ have ?
According to Rankiteo, SmarterTools currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
Does SmarterTools have SOC 2 Type 1 certification ?
According to Rankiteo, SmarterTools is not certified under SOC 2 Type 1.
Does SmarterTools have SOC 2 Type 2 certification ?
According to Rankiteo, SmarterTools does not hold a SOC 2 Type 2 certification.
Does SmarterTools comply with GDPR ?
According to Rankiteo, SmarterTools is not listed as GDPR compliant.
Does SmarterTools have PCI DSS certification ?
According to Rankiteo, SmarterTools does not currently maintain PCI DSS compliance.
Does SmarterTools comply with HIPAA ?
According to Rankiteo, SmarterTools is not compliant with HIPAA regulations.
Does SmarterTools have ISO 27001 certification ?
According to Rankiteo,SmarterTools is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Industry Classification of SmarterTools
SmarterTools operates primarily in the Software Development industry.
Number of Employees at SmarterTools
SmarterTools employs approximately 23 people worldwide.
Subsidiaries Owned by SmarterTools
SmarterTools presently has no subsidiaries across any sectors.
SmarterTools’s LinkedIn Followers
SmarterTools’s official LinkedIn profile has approximately 1,159 followers.
NAICS Classification of SmarterTools
SmarterTools is classified under the NAICS code 5112, which corresponds to Software Publishers.
SmarterTools’s Presence on Crunchbase
No, SmarterTools does not have a profile on Crunchbase.
SmarterTools’s Presence on LinkedIn
Yes, SmarterTools maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/smartertools.
Cybersecurity Incidents Involving SmarterTools
As of December 31, 2025, Rankiteo reports that SmarterTools has experienced 1 cybersecurity incidents.
Number of Peer and Competitor Companies
SmarterTools has an estimated 27,920 peer or competitor companies worldwide.
What types of cybersecurity incidents have occurred at SmarterTools ?
Incident Types: The types of cybersecurity incidents that have occurred include Vulnerability.
How does SmarterTools detect and respond to cybersecurity incidents ?
Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with patch released (build 9413), and remediation measures with upgrade to build 9413, and communication strategy with security advisory published by cyber security agency of singapore (csa)..
Incident Details
Can you provide details on each incident ?
Title: SmarterMail Patches Maximum-Severity RCE Flaw (CVE-2025-52691)
Description: SmarterMail patched CVE-2025-52691, a maximum-severity RCE flaw allowing unauthenticated arbitrary file uploads. Exploitation could let attackers deploy web shells or malware, steal data, and pivot deeper into networks. No confirmed in-the-wild abuse yet, but unpatched servers remain prime targets once exploit details circulate.
Type: Remote Code Execution (RCE)
Attack Vector: Unauthenticated arbitrary file upload
Vulnerability Exploited: CVE-2025-52691
What are the most common types of attacks the company has faced ?
Common Attack Types: The most common types of attacks the company has faced is Vulnerability.
Impact of the Incidents
What was the impact of each incident ?
Incident : Remote Code Execution (RCE) SMA1767210884
Data Compromised: Sensitive data
Systems Affected: SmarterMail email servers
Operational Impact: Service disruption, phishing/spam campaigns
What types of data are most commonly compromised in incidents ?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Sensitive data.
Which entities were affected by each incident ?
Incident : Remote Code Execution (RCE) SMA1767210884
Entity Name: SmarterMail (SmarterTools)
Entity Type: Software Vendor
Industry: Technology/Email Services
Customers Affected: Business-grade email server users
Response to the Incidents
What measures were taken in response to each incident ?
Incident : Remote Code Execution (RCE) SMA1767210884
Containment Measures: Patch released (build 9413)
Remediation Measures: Upgrade to build 9413
Communication Strategy: Security advisory published by Cyber Security Agency of Singapore (CSA)
Data Breach Information
What type of data was compromised in each breach ?
Incident : Remote Code Execution (RCE) SMA1767210884
Type of Data Compromised: Sensitive data
Sensitivity of Data: High
Data Exfiltration: Possible
What measures does the company take to prevent data exfiltration ?
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Upgrade to build 9413.
How does the company handle incidents involving personally identifiable information (PII) ?
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by patch released (build 9413).
Lessons Learned and Recommendations
What recommendations were made to prevent future incidents ?
Incident : Remote Code Execution (RCE) SMA1767210884
Recommendations: Admins are advised to upgrade to build 9413 as soon as possible to mitigate the vulnerability.
What recommendations has the company implemented to improve cybersecurity ?
Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: Admins are advised to upgrade to build 9413 as soon as possible to mitigate the vulnerability..
References
Where can I find more information about each incident ?
Incident : Remote Code Execution (RCE) SMA1767210884
Source: Cyber Security Agency of Singapore (CSA)
Incident : Remote Code Execution (RCE) SMA1767210884
Source: National Vulnerability Database (NVD)
Incident : Remote Code Execution (RCE) SMA1767210884
Source: TechRadar Pro
Where can stakeholders find additional resources on cybersecurity best practices ?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Cyber Security Agency of Singapore (CSA), and Source: National Vulnerability Database (NVD), and Source: TechRadar Pro.
Investigation Status
What is the current status of the investigation for each incident ?
Incident : Remote Code Execution (RCE) SMA1767210884
Investigation Status: Vulnerability patched; no confirmed in-the-wild abuse
How does the company communicate the status of incident investigations to stakeholders ?
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Security advisory published by Cyber Security Agency of Singapore (CSA).
Stakeholder and Customer Advisories
Were there any advisories issued to stakeholders or customers for each incident ?
Incident : Remote Code Execution (RCE) SMA1767210884
Customer Advisories: Upgrade to build 9413 to mitigate the vulnerability.
What advisories does the company provide to stakeholders and customers following an incident ?
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: was Upgrade to build 9413 to mitigate the vulnerability..
Post-Incident Analysis
What were the root causes and corrective actions taken for each incident ?
Incident : Remote Code Execution (RCE) SMA1767210884
Root Causes: Improper validation of file uploads
Corrective Actions: Patch released to fix arbitrary file upload vulnerability
What corrective actions has the company taken based on post-incident analysis ?
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Patch released to fix arbitrary file upload vulnerability.
Additional Questions
Impact of the Incidents
What was the most significant data compromised in an incident ?
Most Significant Data Compromised: The most significant data compromised in an incident was Sensitive data.
Response to the Incidents
What containment measures were taken in the most recent incident ?
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was Patch released (build 9413).
Data Breach Information
What was the most sensitive data compromised in a breach ?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach was Sensitive data.
Lessons Learned and Recommendations
What was the most significant recommendation implemented to improve cybersecurity ?
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Admins are advised to upgrade to build 9413 as soon as possible to mitigate the vulnerability..
References
What is the most recent source of information about an incident ?
Most Recent Source: The most recent source of information about an incident are Cyber Security Agency of Singapore (CSA), National Vulnerability Database (NVD) and TechRadar Pro.
Investigation Status
What is the current status of the most recent investigation ?
Current Status of Most Recent Investigation: The current status of the most recent investigation is Vulnerability patched; no confirmed in-the-wild abuse.
Stakeholder and Customer Advisories
What was the most recent customer advisory issued ?
Most Recent Customer Advisory: The most recent customer advisory issued was an Upgrade to build 9413 to mitigate the vulnerability.
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Incident
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Digital Assets
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
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Network Security
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
SBOM (Software Bill of Materials)
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
CMDB (Configuration Management Database)
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
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Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
Rankiteo is a unified scoring and risk platform that analyzes billions of signals weekly to help organizations gain faster, more actionable insights into emerging threats. Empowering teams to outpace adversaries and reduce exposure.
