Comparison Overview

SmarterTools

VS

[24]7.ai

SmarterTools

1903 W. Parkside Lane, #106, Phoenix, 85027, US
Last Update: 2025-12-31
View Profile
Between 700 and 749
https://www.smartertools.com/

Founded in 2003, SmarterTools Inc. is an information technology management software company that builds applications to help companies communicate, measure, and support their worldwide business operations. SmarterTools products serve thousands of companies across the globe in a broad base of market segments—including those in the technology, financial, education, and hosting industries. Today, SmarterTools has more than 15 million end users and a strong, global network of channel partnerships. In addition, SmarterTools has targeted various small and enterprise-level businesses, Web hosts, and service providers to grow its install base to include customers in more than 100 countries. With industry-leading products, a strong financial position, an international customer base, and enviable referral and retention rates, SmarterTools is aligned to remain an industry leader now and for years to come.

NAICS: 5112
NAICS Definition: Software Publishers
Employees: 23
Subsidiaries: 0
12-month incidents
0
Known data breaches
0
Attack type number
1
View Profile

[24]7.ai

2105 S Bascom Ave, Campbell, California, US, 95008
Last Update: 2025-12-25
Between 750 and 799
https://www.247.ai/

[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive revenues while lowering costs. The world’s largest and most recognizable brands use [24]7.ai intent-driven technologies to serve several hundred million visitors through billions of conversations annually, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth. For more information, visit: www.247.ai. [24]7.ai is based in Campbell, California. [24]7.ai is a registered trademark of 24/7 Customer, Inc.

NAICS: 5112
NAICS Definition: Software Publishers
Employees: 11,036
Subsidiaries: 0
12-month incidents
0
Known data breaches
0
Attack type number
0

Compliance Badges Comparison

Security & Compliance Standards Overview

https://images.rankiteo.com/companyimages/smartertools.jpeg
SmarterTools
—
ISO 27001
ISO 27001 certification not verified
Not verified
—
SOC2 Type 1
SOC2 Type 1 certification not verified
Not verified
—
SOC2 Type 2
SOC2 Type 2 certification not verified
Not verified
—
GDPR
GDPR certification not verified
Not verified
—
PCI DSS
PCI DSS certification not verified
Not verified
—
HIPAA
HIPAA certification not verified
Not verified
https://images.rankiteo.com/companyimages/24-7-ai.jpeg
[24]7.ai
—
ISO 27001
ISO 27001 certification not verified
Not verified
—
SOC2 Type 1
SOC2 Type 1 certification not verified
Not verified
—
SOC2 Type 2
SOC2 Type 2 certification not verified
Not verified
—
GDPR
GDPR certification not verified
Not verified
—
PCI DSS
PCI DSS certification not verified
Not verified
—
HIPAA
HIPAA certification not verified
Not verified
Compliance Summary
SmarterTools
100%
Compliance Rate
0/4 Standards Verified
[24]7.ai
0%
Compliance Rate
0/4 Standards Verified

Benchmark & Cyber Underwriting Signals

Incidents vs Software Development Industry Average (This Year)

No incidents recorded for SmarterTools in 2026.

Incidents vs Software Development Industry Average (This Year)

No incidents recorded for [24]7.ai in 2026.

Incident History — SmarterTools (X = Date, Y = Severity)

SmarterTools cyber incidents detection timeline including parent company and subsidiaries

Incident History — [24]7.ai (X = Date, Y = Severity)

[24]7.ai cyber incidents detection timeline including parent company and subsidiaries

Notable Incidents

Last 3 Security & Risk Events by Company

https://images.rankiteo.com/companyimages/smartertools.jpeg
SmarterTools
Incidents

Date Detected: 12/2025
Type:Vulnerability
Attack Vector: Unauthenticated arbitrary file upload
Blog: Blog
https://images.rankiteo.com/companyimages/24-7-ai.jpeg
[24]7.ai
Incidents

No Incident

FAQ

[24]7.ai company demonstrates a stronger AI Cybersecurity Score compared to SmarterTools company, reflecting its advanced cybersecurity posture governance and monitoring frameworks.

SmarterTools company has historically faced a number of disclosed cyber incidents, whereas [24]7.ai company has not reported any.

In the current year, [24]7.ai company and SmarterTools company have not reported any cyber incidents.

Neither [24]7.ai company nor SmarterTools company has reported experiencing a ransomware attack publicly.

Neither [24]7.ai company nor SmarterTools company has reported experiencing a data breach publicly.

Neither [24]7.ai company nor SmarterTools company has reported experiencing targeted cyberattacks publicly.

SmarterTools company has disclosed at least one vulnerability, while [24]7.ai company has not reported such incidents publicly.

Neither SmarterTools nor [24]7.ai holds any compliance certifications.

Neither company holds any compliance certifications.

Neither SmarterTools company nor [24]7.ai company has publicly disclosed detailed information about the number of their subsidiaries.

[24]7.ai company employs more people globally than SmarterTools company, reflecting its scale as a Software Development.

Neither SmarterTools nor [24]7.ai holds SOC 2 Type 1 certification.

Neither SmarterTools nor [24]7.ai holds SOC 2 Type 2 certification.

Neither SmarterTools nor [24]7.ai holds ISO 27001 certification.

Neither SmarterTools nor [24]7.ai holds PCI DSS certification.

Neither SmarterTools nor [24]7.ai holds HIPAA certification.

Neither SmarterTools nor [24]7.ai holds GDPR certification.

Latest Global CVEs (Not Company-Specific)

Description

Improper Control of Filename for Include/Require Statement in PHP Program ('PHP Remote File Inclusion') vulnerability in MadrasThemes MAS Videos allows PHP Local File Inclusion.This issue affects MAS Videos: from n/a through 1.3.2.

Published
Date
2025-12-30
Updated
Date
2025-12-30
Risk Information
cvss3
Base: 7.5
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H
References
Description

Cross-Site Request Forgery (CSRF) vulnerability in Hoernerfranz WP-CalDav2ICS allows Stored XSS.This issue affects WP-CalDav2ICS: from n/a through 1.3.4.

Published
Date
2025-12-30
Updated
Date
2025-12-30
Risk Information
cvss3
Base: 7.1
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:L
References
Description

Ksenia Security Lares 4.0 Home Automation version 1.6 contains a critical security flaw that exposes the alarm system PIN in the 'basisInfo' XML file after authentication. Attackers can retrieve the PIN from the server response to bypass security measures and disable the alarm system without additional authentication.

Published
Date
2025-12-30
Updated
Date
2025-12-30
Risk Information
cvss3
Base: 9.8
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
cvss4
Base: 9.3
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
References
Description

Ksenia Security Lares 4.0 Home Automation version 1.6 contains an unprotected endpoint vulnerability that allows authenticated attackers to upload MPFS File System binary images. Attackers can exploit this vulnerability to overwrite flash program memory and potentially execute arbitrary code on the home automation system's web server.

Published
Date
2025-12-30
Updated
Date
2025-12-30
Risk Information
cvss3
Base: 7.8
Severity: LOW
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
cvss4
Base: 8.5
Severity: LOW
CVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
References
Description

Ksenia Security Lares 4.0 version 1.6 contains a URL redirection vulnerability in the 'cmdOk.xml' script that allows attackers to manipulate the 'redirectPage' GET parameter. Attackers can craft malicious links that redirect authenticated users to arbitrary websites when clicking on a specially constructed link hosted on a trusted domain.

Published
Date
2025-12-30
Updated
Date
2025-12-30
Risk Information
cvss3
Base: 8.0
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H
cvss4
Base: 5.1
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:N/VI:N/VA:N/SC:L/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
References