Company Details
carousellgroup
1,158
79,255
5112
carousell.com
0
CAR_1222142
In-progress

Carousell Group Company CyberSecurity Posture
carousell.comAt Carousell, we believe in more than just buying and selling. We believe in the power of possibilities that people bring to the process. Through every buyer, seller and listing, we believe there’s opportunity beyond the transactional. Our mission is to inspire every person in the world to start selling and buying to make more possible for one another. Carousell was founded by Siu Rui, Lucas and Marcus back in August 2012 - whereby the focus is to give our users the tools to solve problems- whether it’s decluttering or earning side income- there are possibilities for everyone. We believe that technology is an enabler to solve meaningful problems at scale. We are crafting the most seamless user experience for people to sell what they don’t need and find what they need. Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). We have offices across Southeast Asia, India, Taiwan and Hong Kong. As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell.
Company Details
carousellgroup
1,158
79,255
5112
carousell.com
0
CAR_1222142
In-progress
Between 650 and 699

Carousell Group Global Score (TPRM)XXXX

Description: A database of user accounts that were stolen from online marketplace Carousell was sold on the Dark Web and hacking forums. The database, which allegedly contained 2.6 million accounts’ information, is being sold for $1,000. The data was compromised after a bug was introduced during a system migration and used by a third party to gain unauthorised access. Hackers also uploaded the 2GB database two days before Carousell confirmed the breach. The leak contains victims’ usernames, first and last names, e-mail addresses, mobile phone numbers, country of origin, date of account creation and a number of followers.
Description: Taipei, March 12 (CNA) During the past five weeks, the Criminal Investigation Bureau has found that Shopee and Carousell, two Singapore-based online marketplaces, have been the two C2C platforms where users have been most likely to fall for phishing scams (CIB). In order to undertake scams like canceling installment payment plans, the assaults were designed to obtain personal or company information from clients who used it to complete online transactions. According to the CIB, between June 2022 and February 2023, it notified seven ministries, including the MODA, the Ministry of Health and Welfare, the Ministry of Education, the Ministry of Economic Affairs, and the Ministry of Culture, about up to 100 e-commerce companies suspected of disclosing customer personal data.


No incidents recorded for Carousell Group in 2025.
No incidents recorded for Carousell Group in 2025.
No incidents recorded for Carousell Group in 2025.
Carousell Group cyber incidents detection timeline including parent company and subsidiaries

At Carousell, we believe in more than just buying and selling. We believe in the power of possibilities that people bring to the process. Through every buyer, seller and listing, we believe there’s opportunity beyond the transactional. Our mission is to inspire every person in the world to start selling and buying to make more possible for one another. Carousell was founded by Siu Rui, Lucas and Marcus back in August 2012 - whereby the focus is to give our users the tools to solve problems- whether it’s decluttering or earning side income- there are possibilities for everyone. We believe that technology is an enabler to solve meaningful problems at scale. We are crafting the most seamless user experience for people to sell what they don’t need and find what they need. Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). We have offices across Southeast Asia, India, Taiwan and Hong Kong. As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell.


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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of Carousell Group is http://careers.carousell.com/.
According to Rankiteo, Carousell Group’s AI-generated cybersecurity score is 690, reflecting their Weak security posture.
According to Rankiteo, Carousell Group currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, Carousell Group is not certified under SOC 2 Type 1.
According to Rankiteo, Carousell Group does not hold a SOC 2 Type 2 certification.
According to Rankiteo, Carousell Group is not listed as GDPR compliant.
According to Rankiteo, Carousell Group does not currently maintain PCI DSS compliance.
According to Rankiteo, Carousell Group is not compliant with HIPAA regulations.
According to Rankiteo,Carousell Group is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Carousell Group operates primarily in the Software Development industry.
Carousell Group employs approximately 1,158 people worldwide.
Carousell Group presently has no subsidiaries across any sectors.
Carousell Group’s official LinkedIn profile has approximately 79,255 followers.
Carousell Group is classified under the NAICS code 5112, which corresponds to Software Publishers.
No, Carousell Group does not have a profile on Crunchbase.
Yes, Carousell Group maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/carousellgroup.
As of December 04, 2025, Rankiteo reports that Carousell Group has experienced 2 cybersecurity incidents.
Carousell Group has an estimated 27,201 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Data Leak and Breach.
Title: Carousell Data Breach
Description: A database of user accounts that were stolen from online marketplace Carousell was sold on the Dark Web and hacking forums. The database, which allegedly contained 2.6 million accounts’ information, is being sold for $1,000. The data was compromised after a bug was introduced during a system migration and used by a third party to gain unauthorised access. Hackers also uploaded the 2GB database two days before Carousell confirmed the breach. The leak contains victims’ usernames, first and last names, e-mail addresses, mobile phone numbers, country of origin, date of account creation and a number of followers.
Type: Data Breach
Attack Vector: System Migration Bug
Vulnerability Exploited: System Migration Bug
Motivation: Financial Gain
Title: Phishing Scams on Shopee and Carousell
Description: Phishing scams on Shopee and Carousell platforms designed to obtain personal or company information to cancel installment payment plans.
Date Detected: 2022-06-01
Date Publicly Disclosed: 2023-03-12
Type: Phishing
Attack Vector: Phishing emails or messages
Vulnerability Exploited: User trust in online platforms
Threat Actor: Unknown
Motivation: Financial gain
Common Attack Types: The most common types of attacks the company has faced is Breach.
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Phishing emails or messages.

Data Compromised: Usernames, First and last names, E-mail addresses, Mobile phone numbers, Country of origin, Date of account creation, Number of followers

Data Compromised: Personal and company information
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Usernames, First And Last Names, E-Mail Addresses, Mobile Phone Numbers, Country Of Origin, Date Of Account Creation, Number Of Followers, and Personal and company information.

Entity Name: Carousell
Entity Type: Online Marketplace
Industry: E-commerce
Customers Affected: 2.6 million

Entity Name: Shopee
Entity Type: E-commerce
Industry: Retail
Location: Singapore

Entity Name: Carousell
Entity Type: E-commerce
Industry: Retail
Location: Singapore


Type of Data Compromised: Usernames, First and last names, E-mail addresses, Mobile phone numbers, Country of origin, Date of account creation, Number of followers
Number of Records Exposed: 2.6 million
Sensitivity of Data: Medium

Type of Data Compromised: Personal and company information

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: CNADate Accessed: 2023-03-12.

Entry Point: Phishing emails or messages

Root Causes: System Migration Bug
Last Attacking Group: The attacking group in the last incident was an Unknown.
Most Recent Incident Detected: The most recent incident detected was on 2022-06-01.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2023-03-12.
Most Significant Data Compromised: The most significant data compromised in an incident were usernames, first and last names, e-mail addresses, mobile phone numbers, country of origin, date of account creation, number of followers, and Personal and company information.
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were usernames, first and last names, mobile phone numbers, Personal and company information, date of account creation, e-mail addresses, number of followers and country of origin.
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 2.6M.
Most Recent Source: The most recent source of information about an incident is CNA.
Most Recent Entry Point: The most recent entry point used by an initial access broker was an Phishing emails or messages.
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