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Rakuten Group, Inc. (TSE: 4755) is a global technology leader in services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has more than 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

Rakuten A.I CyberSecurity Scoring

Rakuten

Company Details

Linkedin ID:

rakuten

Employees number:

10,677

Number of followers:

330,834

NAICS:

5112

Industry Type:

Software Development

Homepage:

rakuten.com

IP Addresses:

0

Company ID:

RAK_5482072

Scan Status:

In-progress

AI scoreRakuten Risk Score (AI oriented)

Between 750 and 799

https://images.rankiteo.com/companyimages/rakuten.jpeg
Rakuten Software Development
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globalscoreRakuten Global Score (TPRM)

XXXX

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Rakuten Software Development
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Rakuten Company CyberSecurity News & History

Past Incidents
2
Attack Types
1
EntityTypeSeverityImpactSeenBlog DetailsIncident DetailsView
Rakuten USA, Inc. DBA Rakuten AmericasBreach6031/2021
Rankiteo Explanation :
Attack with significant impact with internal employee data leaks

Description: On January 21, 2021, Rakuten USA, Inc. (operating as Rakuten Americas) experienced a **data breach caused by insider wrongdoing**, compromising sensitive personal information of **5,390 individuals**. The exposed data included **names, Social Security numbers (SSNs), and dates of birth**—highly sensitive details that significantly increase the risk of identity theft and financial fraud. The breach was formally reported to the **Maine Office of the Attorney General on February 11, 2021**, with at least **one Maine resident directly affected**. In response, Rakuten offered **24 months of complimentary credit monitoring services** to impacted individuals, acknowledging the severity of the exposure. The incident highlights vulnerabilities in internal access controls, as the breach stemmed from malicious or negligent actions by an insider, leading to unauthorized disclosure of personally identifiable information (PII). Such breaches not only erode customer trust but also expose the company to regulatory scrutiny, potential lawsuits, and long-term reputational damage.

ShopStyle Inc.Breach8544/2018
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: On October 24, 2018, the California Office of the Attorney General reported that ShopStyle Inc. experienced a data breach potentially affecting the personal information of approximately 3,368 California residents. The unauthorized activity occurred between April 16 and April 27, 2018, and may have involved access to account holder email addresses/usernames and hashed passwords.

Rakuten USA, Inc. DBA Rakuten Americas
Breach
Severity: 60
Impact: 3
Seen: 1/2021
Blog:
Rankiteo Explanation
Attack with significant impact with internal employee data leaks

Description: On January 21, 2021, Rakuten USA, Inc. (operating as Rakuten Americas) experienced a **data breach caused by insider wrongdoing**, compromising sensitive personal information of **5,390 individuals**. The exposed data included **names, Social Security numbers (SSNs), and dates of birth**—highly sensitive details that significantly increase the risk of identity theft and financial fraud. The breach was formally reported to the **Maine Office of the Attorney General on February 11, 2021**, with at least **one Maine resident directly affected**. In response, Rakuten offered **24 months of complimentary credit monitoring services** to impacted individuals, acknowledging the severity of the exposure. The incident highlights vulnerabilities in internal access controls, as the breach stemmed from malicious or negligent actions by an insider, leading to unauthorized disclosure of personally identifiable information (PII). Such breaches not only erode customer trust but also expose the company to regulatory scrutiny, potential lawsuits, and long-term reputational damage.

ShopStyle Inc.
Breach
Severity: 85
Impact: 4
Seen: 4/2018
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: On October 24, 2018, the California Office of the Attorney General reported that ShopStyle Inc. experienced a data breach potentially affecting the personal information of approximately 3,368 California residents. The unauthorized activity occurred between April 16 and April 27, 2018, and may have involved access to account holder email addresses/usernames and hashed passwords.

Ailogo

Rakuten Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

🔒
Incident Predictions locked
Access Monitoring Plan

A.I Risk Score Likelihood 3 - 6 - 9 months

🔒
A.I. Risk Score Predictions locked
Access Monitoring Plan
statics

Underwriter Stats for Rakuten

Incidents vs Software Development Industry Average (This Year)

No incidents recorded for Rakuten in 2025.

Incidents vs All-Companies Average (This Year)

No incidents recorded for Rakuten in 2025.

Incident Types Rakuten vs Software Development Industry Avg (This Year)

No incidents recorded for Rakuten in 2025.

Incident History — Rakuten (X = Date, Y = Severity)

Rakuten cyber incidents detection timeline including parent company and subsidiaries

Rakuten Company Subsidiaries

SubsidiaryImage

Rakuten Group, Inc. (TSE: 4755) is a global technology leader in services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has more than 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

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Rakuten CyberSecurity News

October 29, 2025 07:00 AM
Tech CEOs who joined Donald Trump at Tokyo dinner as President tells Japan Inc: You have great companies,

Tech News News: President Trump hosted a dinner in Tokyo with tech leaders like Tim Cook and Marc Benioff to finalize a $550 billion...

October 29, 2025 07:00 AM
Open RAN pilot planned for Sri Lanka

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October 26, 2025 07:00 AM
Top 9 GCC Expansions in India in 2025

India's global capability centres (GCCs) are entering a new phase of growth in 2025, one defined by innovation, talent diversification and a...

October 23, 2025 07:00 AM
Maritime Cybersecurity Market to Grow from US$ 4.14 Billion in 2025 to US$ 6.55 Billion by 2029: Emerging Trends, Regional Hotspots, Investment Prospects and Strategic Analysis

Opportunities in the maritime cybersecurity market include leveraging autonomous vessel expansion, managing cyber threats to onboard systems...

October 14, 2025 07:00 AM
Rakuten Maritime Secures RINA Cybersecurity Certification, Strengthening Trust in European Markets

Following its Innovation Endorsement from Japan's ClassNK and the Cyber Security Award at the 2025 SAFETY4SEA Awards, Rakuten Maritime has now...

October 13, 2025 07:00 AM
Rakuten News Today: Real-Time Phishing Attacks Spark Security Warning

Rakuten Securities faces a phishing attack surge. Learn how investors can protect their accounts amidst rising cybersecurity threats.

September 26, 2025 07:00 AM
Best Viki VPN Services: How to Unblock Viki Rakuten in 2025

Check out which is the best VPN for Viki Rakuten in terms of streaming capabilities, security, speed, and more. Find the best Viki VPN...

July 27, 2025 07:00 AM
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faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

Rakuten CyberSecurity History Information

Official Website of Rakuten

The official website of Rakuten is https://global.rakuten.com/corp/.

Rakuten’s AI-Generated Cybersecurity Score

According to Rankiteo, Rakuten’s AI-generated cybersecurity score is 785, reflecting their Fair security posture.

How many security badges does Rakuten’ have ?

According to Rankiteo, Rakuten currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Does Rakuten have SOC 2 Type 1 certification ?

According to Rankiteo, Rakuten is not certified under SOC 2 Type 1.

Does Rakuten have SOC 2 Type 2 certification ?

According to Rankiteo, Rakuten does not hold a SOC 2 Type 2 certification.

Does Rakuten comply with GDPR ?

According to Rankiteo, Rakuten is not listed as GDPR compliant.

Does Rakuten have PCI DSS certification ?

According to Rankiteo, Rakuten does not currently maintain PCI DSS compliance.

Does Rakuten comply with HIPAA ?

According to Rankiteo, Rakuten is not compliant with HIPAA regulations.

Does Rakuten have ISO 27001 certification ?

According to Rankiteo,Rakuten is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of Rakuten

Rakuten operates primarily in the Software Development industry.

Number of Employees at Rakuten

Rakuten employs approximately 10,677 people worldwide.

Subsidiaries Owned by Rakuten

Rakuten presently has no subsidiaries across any sectors.

Rakuten’s LinkedIn Followers

Rakuten’s official LinkedIn profile has approximately 330,834 followers.

NAICS Classification of Rakuten

Rakuten is classified under the NAICS code 5112, which corresponds to Software Publishers.

Rakuten’s Presence on Crunchbase

No, Rakuten does not have a profile on Crunchbase.

Rakuten’s Presence on LinkedIn

Yes, Rakuten maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/rakuten.

Cybersecurity Incidents Involving Rakuten

As of November 27, 2025, Rankiteo reports that Rakuten has experienced 2 cybersecurity incidents.

Number of Peer and Competitor Companies

Rakuten has an estimated 26,564 peer or competitor companies worldwide.

What types of cybersecurity incidents have occurred at Rakuten ?

Incident Types: The types of cybersecurity incidents that have occurred include Breach.

How does Rakuten detect and respond to cybersecurity incidents ?

Detection and Response: The company detects and responds to cybersecurity incidents through an remediation measures with offered 24 months of complimentary credit monitoring services to affected individuals, and communication strategy with notification to affected individuals (including at least one maine resident)..

Incident Details

Can you provide details on each incident ?

Incident : Data Breach

Title: ShopStyle Inc. Data Breach

Description: Unauthorized access to account holder email addresses/usernames and hashed passwords.

Date Detected: 2018-10-24

Date Publicly Disclosed: 2018-10-24

Type: Data Breach

Incident : Data Breach

Title: Rakuten USA, Inc. DBA Rakuten Americas Data Breach (2021)

Description: The Maine Office of the Attorney General reported a data breach by Rakuten USA, Inc. DBA Rakuten Americas on February 11, 2021. The breach occurred on January 21, 2021, due to insider wrongdoing affecting 5,390 individuals, with the compromised data including names, Social Security numbers, and dates of birth. One Maine resident was specifically notified, and Rakuten offered 24 months of complimentary credit monitoring services.

Date Detected: 2021-01-21

Date Publicly Disclosed: 2021-02-11

Type: Data Breach

Attack Vector: Insider Wrongdoing

Threat Actor: Insider

What are the most common types of attacks the company has faced ?

Common Attack Types: The most common types of attacks the company has faced is Breach.

Impact of the Incidents

What was the impact of each incident ?

Incident : Data Breach SHO245072625

Data Compromised: Email addresses/usernames, Hashed passwords

Incident : Data Breach RAK256082125

Data Compromised: Names, Social security numbers, Dates of birth

Brand Reputation Impact: Potential negative impact due to exposure of sensitive personal data

Identity Theft Risk: High (due to exposure of SSNs and DOBs)

What types of data are most commonly compromised in incidents ?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Email Addresses/Usernames, Hashed Passwords, , Personally Identifiable Information (Pii) and .

Which entities were affected by each incident ?

Incident : Data Breach SHO245072625

Entity Name: ShopStyle Inc.

Entity Type: Company

Industry: E-commerce

Location: California

Customers Affected: 3368

Incident : Data Breach RAK256082125

Entity Name: Rakuten USA, Inc. DBA Rakuten Americas

Entity Type: Corporation

Industry: E-commerce / Technology

Location: USA

Customers Affected: 5390

Response to the Incidents

What measures were taken in response to each incident ?

Incident : Data Breach RAK256082125

Remediation Measures: Offered 24 months of complimentary credit monitoring services to affected individuals

Communication Strategy: Notification to affected individuals (including at least one Maine resident)

Data Breach Information

What type of data was compromised in each breach ?

Incident : Data Breach SHO245072625

Type of Data Compromised: Email addresses/usernames, Hashed passwords

Number of Records Exposed: 3368

Incident : Data Breach RAK256082125

Type of Data Compromised: Personally identifiable information (pii)

Number of Records Exposed: 5390

Sensitivity of Data: High (includes SSNs and DOBs)

Personally Identifiable Information: NamesSocial Security NumbersDates of Birth

What measures does the company take to prevent data exfiltration ?

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Offered 24 months of complimentary credit monitoring services to affected individuals.

Regulatory Compliance

Were there any regulatory violations and fines imposed for each incident ?

Incident : Data Breach RAK256082125

Regulatory Notifications: Reported to the Maine Office of the Attorney General

References

Where can I find more information about each incident ?

Incident : Data Breach SHO245072625

Source: California Office of the Attorney General

Date Accessed: 2018-10-24

Incident : Data Breach RAK256082125

Source: Maine Office of the Attorney General

Where can stakeholders find additional resources on cybersecurity best practices ?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: California Office of the Attorney GeneralDate Accessed: 2018-10-24, and Source: Maine Office of the Attorney General.

Investigation Status

How does the company communicate the status of incident investigations to stakeholders ?

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Notification to affected individuals (including at least one Maine resident).

Stakeholder and Customer Advisories

Were there any advisories issued to stakeholders or customers for each incident ?

Incident : Data Breach RAK256082125

Customer Advisories: Notification letters sent to affected individuals, including offer of 24 months of credit monitoring

What advisories does the company provide to stakeholders and customers following an incident ?

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Notification letters sent to affected individuals and including offer of 24 months of credit monitoring.

Post-Incident Analysis

What were the root causes and corrective actions taken for each incident ?

Incident : Data Breach RAK256082125

Root Causes: Insider wrongdoing

Additional Questions

General Information

Who was the attacking group in the last incident ?

Last Attacking Group: The attacking group in the last incident was an Insider.

Incident Details

What was the most recent incident detected ?

Most Recent Incident Detected: The most recent incident detected was on 2018-10-24.

What was the most recent incident publicly disclosed ?

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2021-02-11.

Impact of the Incidents

What was the most significant data compromised in an incident ?

Most Significant Data Compromised: The most significant data compromised in an incident were email addresses/usernames, hashed passwords, , Names, Social Security Numbers, Dates of Birth and .

Data Breach Information

What was the most sensitive data compromised in a breach ?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Names, Social Security Numbers, hashed passwords, Dates of Birth and email addresses/usernames.

What was the number of records exposed in the most significant breach ?

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 883.0.

References

What is the most recent source of information about an incident ?

Most Recent Source: The most recent source of information about an incident are Maine Office of the Attorney General and California Office of the Attorney General.

Stakeholder and Customer Advisories

What was the most recent customer advisory issued ?

Most Recent Customer Advisory: The most recent customer advisory issued were an Notification letters sent to affected individuals and including offer of 24 months of credit monitoring.

cve

Latest Global CVEs (Not Company-Specific)

Description

Angular is a development platform for building mobile and desktop web applications using TypeScript/JavaScript and other languages. Prior to versions 19.2.16, 20.3.14, and 21.0.1, there is a XSRF token leakage via protocol-relative URLs in angular HTTP clients. The vulnerability is a Credential Leak by App Logic that leads to the unauthorized disclosure of the Cross-Site Request Forgery (XSRF) token to an attacker-controlled domain. Angular's HttpClient has a built-in XSRF protection mechanism that works by checking if a request URL starts with a protocol (http:// or https://) to determine if it is cross-origin. If the URL starts with protocol-relative URL (//), it is incorrectly treated as a same-origin request, and the XSRF token is automatically added to the X-XSRF-TOKEN header. This issue has been patched in versions 19.2.16, 20.3.14, and 21.0.1. A workaround for this issue involves avoiding using protocol-relative URLs (URLs starting with //) in HttpClient requests. All backend communication URLs should be hardcoded as relative paths (starting with a single /) or fully qualified, trusted absolute URLs.

Risk Information
cvss4
Base: 7.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Uncontrolled Recursion vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft deep ASN.1 structures that trigger unbounded recursive parsing. This leads to a Denial-of-Service (DoS) via stack exhaustion when parsing untrusted DER inputs. This issue has been patched in version 1.3.2.

Risk Information
cvss4
Base: 8.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Integer Overflow vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft ASN.1 structures containing OIDs with oversized arcs. These arcs may be decoded as smaller, trusted OIDs due to 32-bit bitwise truncation, enabling the bypass of downstream OID-based security decisions. This issue has been patched in version 1.3.2.

Risk Information
cvss4
Base: 6.3
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. Prior to versions 7.0.13 and 8.0.2, working with large buffers in Lua scripts can lead to a stack overflow. Users of Lua rules and output scripts may be affected when working with large buffers. This includes a rule passing a large buffer to a Lua script. This issue has been patched in versions 7.0.13 and 8.0.2. A workaround for this issue involves disabling Lua rules and output scripts, or making sure limits, such as stream.depth.reassembly and HTTP response body limits (response-body-limit), are set to less than half the stack size.

Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
Description

Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. In versions from 8.0.0 to before 8.0.2, a NULL dereference can occur when the entropy keyword is used in conjunction with base64_data. This issue has been patched in version 8.0.2. A workaround involves disabling rules that use entropy in conjunction with base64_data.

Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

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Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

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Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

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