Company Details
rakuten
10,677
330,834
5112
rakuten.com
0
RAK_5482072
In-progress

Rakuten Company CyberSecurity Posture
rakuten.comRakuten Group, Inc. (TSE: 4755) is a global technology leader in services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has more than 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.
Company Details
rakuten
10,677
330,834
5112
rakuten.com
0
RAK_5482072
In-progress
Between 750 and 799

Rakuten Global Score (TPRM)XXXX

Description: On January 21, 2021, Rakuten USA, Inc. (operating as Rakuten Americas) experienced a **data breach caused by insider wrongdoing**, compromising sensitive personal information of **5,390 individuals**. The exposed data included **names, Social Security numbers (SSNs), and dates of birth**—highly sensitive details that significantly increase the risk of identity theft and financial fraud. The breach was formally reported to the **Maine Office of the Attorney General on February 11, 2021**, with at least **one Maine resident directly affected**. In response, Rakuten offered **24 months of complimentary credit monitoring services** to impacted individuals, acknowledging the severity of the exposure. The incident highlights vulnerabilities in internal access controls, as the breach stemmed from malicious or negligent actions by an insider, leading to unauthorized disclosure of personally identifiable information (PII). Such breaches not only erode customer trust but also expose the company to regulatory scrutiny, potential lawsuits, and long-term reputational damage.
Description: On October 24, 2018, the California Office of the Attorney General reported that ShopStyle Inc. experienced a data breach potentially affecting the personal information of approximately 3,368 California residents. The unauthorized activity occurred between April 16 and April 27, 2018, and may have involved access to account holder email addresses/usernames and hashed passwords.


No incidents recorded for Rakuten in 2025.
No incidents recorded for Rakuten in 2025.
No incidents recorded for Rakuten in 2025.
Rakuten cyber incidents detection timeline including parent company and subsidiaries

Rakuten Group, Inc. (TSE: 4755) is a global technology leader in services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has more than 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.


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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of Rakuten is https://global.rakuten.com/corp/.
According to Rankiteo, Rakuten’s AI-generated cybersecurity score is 785, reflecting their Fair security posture.
According to Rankiteo, Rakuten currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, Rakuten is not certified under SOC 2 Type 1.
According to Rankiteo, Rakuten does not hold a SOC 2 Type 2 certification.
According to Rankiteo, Rakuten is not listed as GDPR compliant.
According to Rankiteo, Rakuten does not currently maintain PCI DSS compliance.
According to Rankiteo, Rakuten is not compliant with HIPAA regulations.
According to Rankiteo,Rakuten is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Rakuten operates primarily in the Software Development industry.
Rakuten employs approximately 10,677 people worldwide.
Rakuten presently has no subsidiaries across any sectors.
Rakuten’s official LinkedIn profile has approximately 330,834 followers.
Rakuten is classified under the NAICS code 5112, which corresponds to Software Publishers.
No, Rakuten does not have a profile on Crunchbase.
Yes, Rakuten maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/rakuten.
As of November 27, 2025, Rankiteo reports that Rakuten has experienced 2 cybersecurity incidents.
Rakuten has an estimated 26,564 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Breach.
Detection and Response: The company detects and responds to cybersecurity incidents through an remediation measures with offered 24 months of complimentary credit monitoring services to affected individuals, and communication strategy with notification to affected individuals (including at least one maine resident)..
Title: ShopStyle Inc. Data Breach
Description: Unauthorized access to account holder email addresses/usernames and hashed passwords.
Date Detected: 2018-10-24
Date Publicly Disclosed: 2018-10-24
Type: Data Breach
Title: Rakuten USA, Inc. DBA Rakuten Americas Data Breach (2021)
Description: The Maine Office of the Attorney General reported a data breach by Rakuten USA, Inc. DBA Rakuten Americas on February 11, 2021. The breach occurred on January 21, 2021, due to insider wrongdoing affecting 5,390 individuals, with the compromised data including names, Social Security numbers, and dates of birth. One Maine resident was specifically notified, and Rakuten offered 24 months of complimentary credit monitoring services.
Date Detected: 2021-01-21
Date Publicly Disclosed: 2021-02-11
Type: Data Breach
Attack Vector: Insider Wrongdoing
Threat Actor: Insider
Common Attack Types: The most common types of attacks the company has faced is Breach.

Data Compromised: Email addresses/usernames, Hashed passwords

Data Compromised: Names, Social security numbers, Dates of birth
Brand Reputation Impact: Potential negative impact due to exposure of sensitive personal data
Identity Theft Risk: High (due to exposure of SSNs and DOBs)
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Email Addresses/Usernames, Hashed Passwords, , Personally Identifiable Information (Pii) and .

Entity Name: ShopStyle Inc.
Entity Type: Company
Industry: E-commerce
Location: California
Customers Affected: 3368

Entity Name: Rakuten USA, Inc. DBA Rakuten Americas
Entity Type: Corporation
Industry: E-commerce / Technology
Location: USA
Customers Affected: 5390

Remediation Measures: Offered 24 months of complimentary credit monitoring services to affected individuals
Communication Strategy: Notification to affected individuals (including at least one Maine resident)

Type of Data Compromised: Email addresses/usernames, Hashed passwords
Number of Records Exposed: 3368

Type of Data Compromised: Personally identifiable information (pii)
Number of Records Exposed: 5390
Sensitivity of Data: High (includes SSNs and DOBs)
Personally Identifiable Information: NamesSocial Security NumbersDates of Birth
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Offered 24 months of complimentary credit monitoring services to affected individuals.

Regulatory Notifications: Reported to the Maine Office of the Attorney General

Source: California Office of the Attorney General
Date Accessed: 2018-10-24

Source: Maine Office of the Attorney General
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: California Office of the Attorney GeneralDate Accessed: 2018-10-24, and Source: Maine Office of the Attorney General.
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Notification to affected individuals (including at least one Maine resident).

Customer Advisories: Notification letters sent to affected individuals, including offer of 24 months of credit monitoring
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Notification letters sent to affected individuals and including offer of 24 months of credit monitoring.

Root Causes: Insider wrongdoing
Last Attacking Group: The attacking group in the last incident was an Insider.
Most Recent Incident Detected: The most recent incident detected was on 2018-10-24.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2021-02-11.
Most Significant Data Compromised: The most significant data compromised in an incident were email addresses/usernames, hashed passwords, , Names, Social Security Numbers, Dates of Birth and .
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Names, Social Security Numbers, hashed passwords, Dates of Birth and email addresses/usernames.
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 883.0.
Most Recent Source: The most recent source of information about an incident are Maine Office of the Attorney General and California Office of the Attorney General.
Most Recent Customer Advisory: The most recent customer advisory issued were an Notification letters sent to affected individuals and including offer of 24 months of credit monitoring.
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Angular is a development platform for building mobile and desktop web applications using TypeScript/JavaScript and other languages. Prior to versions 19.2.16, 20.3.14, and 21.0.1, there is a XSRF token leakage via protocol-relative URLs in angular HTTP clients. The vulnerability is a Credential Leak by App Logic that leads to the unauthorized disclosure of the Cross-Site Request Forgery (XSRF) token to an attacker-controlled domain. Angular's HttpClient has a built-in XSRF protection mechanism that works by checking if a request URL starts with a protocol (http:// or https://) to determine if it is cross-origin. If the URL starts with protocol-relative URL (//), it is incorrectly treated as a same-origin request, and the XSRF token is automatically added to the X-XSRF-TOKEN header. This issue has been patched in versions 19.2.16, 20.3.14, and 21.0.1. A workaround for this issue involves avoiding using protocol-relative URLs (URLs starting with //) in HttpClient requests. All backend communication URLs should be hardcoded as relative paths (starting with a single /) or fully qualified, trusted absolute URLs.
Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Uncontrolled Recursion vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft deep ASN.1 structures that trigger unbounded recursive parsing. This leads to a Denial-of-Service (DoS) via stack exhaustion when parsing untrusted DER inputs. This issue has been patched in version 1.3.2.
Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Integer Overflow vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft ASN.1 structures containing OIDs with oversized arcs. These arcs may be decoded as smaller, trusted OIDs due to 32-bit bitwise truncation, enabling the bypass of downstream OID-based security decisions. This issue has been patched in version 1.3.2.
Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. Prior to versions 7.0.13 and 8.0.2, working with large buffers in Lua scripts can lead to a stack overflow. Users of Lua rules and output scripts may be affected when working with large buffers. This includes a rule passing a large buffer to a Lua script. This issue has been patched in versions 7.0.13 and 8.0.2. A workaround for this issue involves disabling Lua rules and output scripts, or making sure limits, such as stream.depth.reassembly and HTTP response body limits (response-body-limit), are set to less than half the stack size.
Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. In versions from 8.0.0 to before 8.0.2, a NULL dereference can occur when the entropy keyword is used in conjunction with base64_data. This issue has been patched in version 8.0.2. A workaround involves disabling rules that use entropy in conjunction with base64_data.

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