Originated from the idea to facilitate the provision of employees’ basic daily needs, a store, known as Indomaret, was established in 1988. As the store developed, the Company were interested to further explore and understand the consumers’ various needs and shopping behaviors. Hence, several employees were assigned to observe and examine the community’s buying behavior. It was concluded that people would rather shop in modern stores due to more choices of quality products, fixed competitive prices, as well as comfortable atmosphere. With knowledge about consumers’ needs, store management skill, community’s shifting shopping behavior towards modern outlets, came forth the desire to further serve Indonesia nationwide. This was realized Read more