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Analyze » Southwest Behavioral & Health Services » SOU1781714348

Incident Score: Analysis & Impact (SOU1781714348)

The details regarding individual company incidents & reports gives you full view from every side.

Rankiteo Score Impact Analysis

Rankiteo Incident Impact-81
Company Score Before Incident725 / 1000
Company Score After Incident644 / 1000
INCIDENT NUMBERSOU1781714348
Type of Cyber IncidentBreach
ATTACK VECTOREmail Compromise
DATA EXPOSEDNames, Social Security numbers, contact...
INCIDENT DATE31/03/2026
STATUSCompleted

Key Highlights From The Incident Analysis

  • Timeline of Southwest Behavioral & Health Services's Breach and lateral movement inside company's environment.
  • Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
  • How Rankiteo’s incident engine converts technical details into a normalized incident score.
  • How this cyber incident impacts Southwest Behavioral & Health Services Rankiteo cyber scoring and cyber rating.
  • Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.

Full Incident Analysis Transcript

In this Rankiteo incident briefing, we review the Southwest Behavioral & Health Services breach identified under incident ID SOU1781714348.

The analysis begins with a detailed overview of Southwest Behavioral & Health Services's information like the linkedin page: https://www.linkedin.com/company/southwest-behavioral-health-services, the number of followers: 10362, the industry type: Mental Health Care and the number of employees: 919 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 725 and after the incident was 644 with a difference of -81 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on Southwest Behavioral & Health Services and their customers.

On 27 May 2026, Southwest Behavioral & Health Services (SB&H) disclosed Data Breach issues under the banner "Southwest Behavioral & Health Services Data Breach".

Southwest Behavioral & Health Services (SB&H), a Phoenix, Arizona-based nonprofit behavioral health provider, disclosed a data breach impacting 2,316 individuals across the U.S.

The disruption is felt across the environment, affecting Employee email accounts, and exposing Names, Social Security numbers, contact information, medical records, and other health-related data, with nearly 2316 records at risk.

In response, and stakeholders are being briefed through Breach notice on website, dedicated toll-free assistance line (833-918-4489), and guidance from FTC and credit reporting agencies.

The case underscores how Completed, with advisories going out to stakeholders covering Guidance provided via breach notice, toll-free assistance line, and resources from FTC and credit reporting agencies.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.

MITRE ATT&CK® Correlation Analysis

Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Phishing: Spearphishing Link (T1566.002) with moderate to high confidence (80%), with evidence including suspicious activity within its email environment, and unauthorized actor had accessed six employee email accounts and Valid Accounts: Cloud Accounts (T1078.004) with moderate to high confidence (70%), supported by evidence indicating accessed six employee email accounts. Under the Credential Access tactic, the analysis identified Email Collection: Remote Email Collection (T1114.002) with moderate to high confidence (80%), supported by evidence indicating unauthorized actor had accessed six employee email accounts and Unsecured Credentials: Email Addresses (T1552.008) with moderate confidence (60%), supported by evidence indicating suspicious activity within its email environment. Under the Collection tactic, the analysis identified Email Collection: Remote Email Collection (T1114.002) with high confidence (90%), supported by evidence indicating potentially exposed...names, Social Security numbers, contact information, medical records and Data from Information Repositories: Sharepoint (T1213.002) with moderate confidence (50%), supported by evidence indicating medical records, and other health-related data. Under the Exfiltration tactic, the analysis identified Exfiltration Over C2 Channel (T1041) with moderate to high confidence (70%), supported by evidence indicating data breach impacting 2,316 individuals and Exfiltration Over Alternative Protocol: Exfiltration Over Unencrypted/Obfuscated Non-C2 Protocol (T1048.003) with moderate confidence (60%), supported by evidence indicating no details on data exfiltration method. Under the Impact tactic, the analysis identified Data Destruction (T1485) with lower confidence (30%), supported by evidence indicating no evidence of data destruction and Data Manipulation: Transmitted Data Manipulation (T1565.002) with lower confidence (40%), supported by evidence indicating identity theft risk such as High. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.

Initial Access
Phishing: Spearphishing Link (80%)
Valid Accounts: Cloud Accounts (70%)
Credential Access
Email Collection: Remote Email Collection (80%)
Unsecured Credentials: Email Addresses (60%)
Collection
Email Collection: Remote Email Collection (90%)
Data from Information Repositories: Sharepoint (50%)
Exfiltration
Exfiltration Over C2 Channel (70%)
Exfiltration Over Alternative Protocol: Exfiltration Over Unencrypted/Obfuscated Non-C2 Protocol (60%)
Impact
Data Destruction (30%)
Data Manipulation: Transmitted Data Manipulation (40%)

Sources & References