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Analyze » Japan Airlines » JAP1770796780

Incident Score: Analysis & Impact (JAP1770796780)

The details regarding individual company incidents & reports gives you full view from every side.

Rankiteo Score Impact Analysis

Rankiteo Incident Impact-71
Company Score Before Incident634 / 1000
Company Score After Incident563 / 1000
Company LinkView Japan Airlines Profile
INCIDENT NUMBERJAP1770796780
Type of Cyber IncidentBreach
ATTACK VECTORNA
DATA EXPOSEDPersonal information of 28,000 customers
INCIDENT DATE08/02/2026
STATUSOngoing

Key Highlights From The Incident Analysis

  • Timeline of Japan Airlines's Breach and lateral movement inside company's environment.
  • Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
  • How Rankiteo’s incident engine converts technical details into a normalized incident score.
  • How this cyber incident impacts Japan Airlines Rankiteo cyber scoring and cyber rating.
  • Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.

Full Incident Analysis Transcript

In this Rankiteo incident briefing, we review the Japan Airlines breach identified under incident ID JAP1770796780.

The analysis begins with a detailed overview of Japan Airlines's information like the linkedin page: https://www.linkedin.com/company/japan-airlines, the number of followers: 156822, the industry type: Airlines and Aviation and the number of employees: 3577 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 634 and after the incident was 563 with a difference of -71 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on Japan Airlines and their customers.

On 15 July 2024, Japan Airlines (JAL) disclosed Data Breach issues under the banner "Japan Airlines Data Breach Exposes Personal Information of 28,000 Customers".

Japan Airlines (JAL) has disclosed a data breach affecting up to 28,000 customers who used its Same-Day Luggage Delivery Service since July 10, 2024.

The disruption is felt across the environment, affecting Reservation system for Same-Day Luggage Delivery Service, and exposing Personal information of 28,000 customers, with nearly 28,000 records at risk.

In response, moved swiftly to contain the threat with measures like Temporary suspension of luggage delivery service.

The case underscores how Ongoing.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.

MITRE ATT&CK® Correlation Analysis

Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Exploit Public-Facing Application (T1190) with moderate confidence (60%), supported by evidence indicating targeting the reservation system for the baggage delivery service and External Remote Services (T1133) with moderate confidence (50%), supported by evidence indicating unauthorized access occurred at approximately 12 such as 40 a.m. local time. Under the Credential Access tactic, the analysis identified Valid Accounts (T1078) with moderate to high confidence (70%), supported by evidence indicating accessed by a third party; method of intrusion not identified. Under the Collection tactic, the analysis identified Data from Local System (T1005) with moderate to high confidence (80%), supported by evidence indicating exposed data includes names, email addresses, phone numbers, flight details. Under the Exfiltration tactic, the analysis identified Exfiltration Over C2 Channel (T1041) with moderate to high confidence (70%), supported by evidence indicating data breach affecting up to 28,000 customers. Under the Impact tactic, the analysis identified Defacement (T1491) with lower confidence (40%), supported by evidence indicating temporarily suspended the luggage delivery service. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.

Initial Access
Exploit Public-Facing Application (60%)
External Remote Services (50%)
Credential Access
Valid Accounts (70%)
Collection
Data from Local System (80%)
Exfiltration
Exfiltration Over C2 Channel (70%)
Impact
Defacement (40%)

Sources & References