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Japan Airlines

Japan Airlines Vendor Cyber Rating & Cyber Score

jal.com

Japan Airlines (JAL), Japan’s first private aviation company, was established in 1951 and is a member of the oneworld® Alliance. The airline operates a fleet of 227 aircraft (as of March 2024) and began renewing its international long-haul aircraft with the Airbus A350-1000 starting 2023 Winter Schedule. Together with other JAL Group and partner airlines, JAL offers an extensive domestic and international network that serves 384 airports across 66 countries/regions. JAL is proud to have received numerous accolades for its exceptional service, including being recognized as a certified 5-Star Airline by Skytrax and awarded the prestigious "World Class" Airline title by APEX, the Airline Passenger Experience Association. An airline with a


Japan Airlines A.I CyberSecurity Scoring

Japan Airlines
Company Information
Website:http://www.jal.com/
Employees number:3,577
Number of followers:156,822
NAICS:481
Industry Type:Airlines and Aviation
Homepage:jal.com
Japan Airlines Risk Score (AI oriented)
Between 550 and 599
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Japan AirlinesAirlines and Aviation
Updated:
07/06/2026
575/1000
Very Poor
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Japan Airlines Global Score (TPRM)
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Japan AirlinesAirlines and Aviation
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Japan Airlines
Japan AirlinesVery Poor
Current Score
575Ca (VERY POOR)
01000
3 incidents
-71 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
JULY 2026
584Before Incident
JUNE 2026
574Before Incident
MAY 2026
570Before Incident
APRIL 2026
570Before Incident
MARCH 2026
563Before Incident
FEBRUARY 2026
630Before Incident
Breach
09 Feb 2026Japan Airlines
Japan Airlines: Japan Airlines says up to 28,000 users affected by data breach

Japan Airlines Data Breach Exposes Personal Information of 28,000 Customers

559After Incident
CRITICAL-71
JAP1770796780
Japan Airlines Data Breach Exposes Personal Information of 28,000 Customers Japan Airlines (JAL) has disclosed a data breach affecting up to 28,000 customers who used its Same-Day Luggage Delivery Service since July 10, 2024. The unauthorized access occurred at approximately 12:40 a.m. local time on Monday, targeting the reservation system for the baggage delivery service, which transports passengers’ luggage from airports to hotels. Exposed data includes names, email addresses, phone numbers, flight numbers, departure and arrival airports, and hotel names. JAL confirmed that credit card numbers and passwords were not compromised, and no other airline services were impacted. In response, the airline has temporarily suspended the luggage delivery service while investigating the incident. The breach was first reported by News.Az, an Azerbaijani news portal, which noted that the compromised system was accessed by a third party. JAL has not yet identified the attacker or the method of intrusion. The incident highlights growing cybersecurity risks in the travel and logistics sectors, where sensitive customer data is frequently handled.
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
Data Compromised: Personal information of 28,000 customersSystems Affected: Reservation system for Same-Day Luggage Delivery ServiceOperational Impact: Temporary suspension of luggage delivery serviceIdentity Theft Risk: Potential risk due to exposed personal informationPayment Information Risk: None (credit card numbers not compromised)
DATA BREACH
NamesEmail addressesPhone numbersFlight numbersDeparture and arrival airportsHotel namesNumber Of Records Exposed: 28,000Sensitivity Of Data: Personally Identifiable Information (PII)Personally Identifiable Information: Yes
JANUARY 2026
630Before Incident
DECEMBER 2025
627Before Incident
NOVEMBER 2025
623Before Incident
OCTOBER 2025
620Before Incident
SEPTEMBER 2025
617Before Incident
AUGUST 2025
614Before Incident
JANUARY 2025
759Before Incident
Breach
01 Jan 2025Japan Airlines
Japan Airlines, Tiffany, Dior, Volvo Group and Louis Vuitton: South Korea fines Louis Vuitton, Dior and Tiffany $24.9 million over customer data breaches

South Korea Fines Luxury Brands Over Data Breaches

585After Incident
CRITICAL-174
LOUPARVOLTIFJAP1770908674
South Korea Fines Luxury Brands $24.9 Million Over Data Breaches South Korea’s privacy regulator has levied fines totaling 36 billion won ($24.9 million) against the Korean subsidiaries of Louis Vuitton, Dior, and Tiffany following separate data breaches that exposed millions of customers’ personal information. The penalties stem from investigations confirming unauthorized access to sensitive customer data, though specific details on the breaches’ scope and timing remain undisclosed. The fines highlight growing regulatory scrutiny over data protection in South Korea, where authorities are enforcing stricter compliance with privacy laws. The incident underscores the financial and reputational risks for global brands handling large-scale consumer data. In related cybersecurity developments, Japan Airlines reported that up to 28,000 customers were affected by unauthorized access to its baggage service system, while Volvo Group disclosed that 16,991 employees were impacted as part of a broader Conduent data breach, which has now exposed 25 million individuals. These incidents reflect the escalating threat landscape for both corporate and personal data security.
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
Financial Loss: 36 billion won ($24.9 million) in finesData Compromised: Personal information of millions of customersBrand Reputation Impact: Reputational risks for global brands
DATA BREACH
Type Of Data Compromised: Personal informationSensitivity Of Data: HighPersonally Identifiable Information: Yes
DECEMBER 2024
774Before Incident
Cyber Attack
26 Dec 2024Japan Airlines
Japan Airlines: Japan Airlines says hit by cyber attack

Japan Airlines Cyber Attack Causes Flight Delays

759After Incident
HIGH-15
JAP1780792210
Japan Airlines Restores Systems After Cyber Attack Causes Flight Delays Japan Airlines (JAL), the country’s second-largest airline, confirmed it had fully restored its systems following a cyber attack that disrupted operations on Thursday. The incident, which began at 7:24 a.m. local time (2224 UTC), led to temporary flight delays at multiple Japanese airports, though no mass cancellations were reported. To contain the issue, JAL took immediate action by shutting down a malfunctioning router and suspending ticket sales for flights departing the same day. While the airline did not disclose specific details about the attack, it confirmed the cause and scope of the disruption had been identified. Public broadcaster NHK noted that over a dozen flights experienced delays, though overall disruptions remained limited. The incident adds to a growing list of cyber threats targeting major Japanese organizations. In 2022, a cyber attack on a Toyota supplier forced a temporary halt to domestic production. Earlier this year, video-sharing platform Niconico suspended services due to a similar attack, while Japan’s space agency, JAXA, reported a breach in 2023 though no sensitive data was compromised. The event follows a separate technical issue last week that grounded American Airlines flights.
INCIDENT DETAILS -
TYPE
Cyber Attack
IMPACT
Systems Affected: Ticketing systems, flight operationsOperational Impact: Flight delays, suspension of same-day ticket sales

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