ISO 27001 Certificate
SOC 1 Type I Certificate
SOC 2 Type II Certificate
PCI DSS
HIPAA
RGPD
Internal validation & live display
Multiple badges & continuous verification
Faster underwriting decisions
ISOSOC2 Type 1SOC2 Type 2PCI DSSHIPAAGDPR

ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities, and logistics. ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.

ibex A.I CyberSecurity Scoring

ibex

Company Details

Linkedin ID:

ibex-global

Employees number:

22,315

Number of followers:

347,194

NAICS:

None

Industry Type:

Outsourcing/Offshoring

Homepage:

ibex.co

IP Addresses:

0

Company ID:

IBE_2400470

Scan Status:

In-progress

AI scoreibex Risk Score (AI oriented)

Between 750 and 799

https://images.rankiteo.com/companyimages/ibex-global.jpeg
ibex Outsourcing/Offshoring
Updated:
  • Powered by our proprietary A.I cyber incident model
  • Insurance preferes TPRM score to calculate premium
globalscoreibex Global Score (TPRM)

XXXX

https://images.rankiteo.com/companyimages/ibex-global.jpeg
ibex Outsourcing/Offshoring
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  • Benchmark vs. industry & size peers
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  • Findings

ibex Company CyberSecurity News & History

Past Incidents
1
Attack Types
1
EntityTypeSeverityImpactSeenBlog DetailsIncident DetailsView
Ibex Global Solutions, Inc.Breach8547/2020
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: On August 6, 2021, the Maine Office of the Attorney General reported a data breach involving Ibex Global Solutions, Inc. The breach, which occurred between July 27, 2020 and August 17, 2020, involved a malware attack affecting 59 Maine residents, and compromised personal information including names, Social Security numbers, and medical information.

Ibex Global Solutions, Inc.
Breach
Severity: 85
Impact: 4
Seen: 7/2020
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: On August 6, 2021, the Maine Office of the Attorney General reported a data breach involving Ibex Global Solutions, Inc. The breach, which occurred between July 27, 2020 and August 17, 2020, involved a malware attack affecting 59 Maine residents, and compromised personal information including names, Social Security numbers, and medical information.

Ailogo

ibex Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

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Incident Predictions locked
Access Monitoring Plan

A.I Risk Score Likelihood 3 - 6 - 9 months

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A.I. Risk Score Predictions locked
Access Monitoring Plan
statics

Underwriter Stats for ibex

Incidents vs Outsourcing/Offshoring Industry Average (This Year)

No incidents recorded for ibex in 2025.

Incidents vs All-Companies Average (This Year)

No incidents recorded for ibex in 2025.

Incident Types ibex vs Outsourcing/Offshoring Industry Avg (This Year)

No incidents recorded for ibex in 2025.

Incident History — ibex (X = Date, Y = Severity)

ibex cyber incidents detection timeline including parent company and subsidiaries

ibex Company Subsidiaries

SubsidiaryImage

ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities, and logistics. ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.

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newsone

ibex CyberSecurity News

November 19, 2025 02:00 PM
ibex Wins Two 2025 Globee® Awards for AI-Driven Customer Experience and Customer Service Excellence

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Ray Security Emerges from Stealth with $11 Million Seed Round

Ray Security, an Israeli cybersecurity startup, announced today that it has emerged from stealth with an $11 million seed funding round...

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The Israeli startup claims its AI platform cuts enterprise data risk by 90%.

April 03, 2025 07:00 AM
Westermo introduces device series for railway connectivity

Westermo has introduced the Ibex-4000 series, new access points that support Wi-Fi 6/6E technology, developed in accordance with EN 50155.

March 20, 2025 07:00 AM
From Unit 8200 to Wiz’s $32B exit: The blueprint for Israeli cyber success

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February 19, 2025 08:00 AM
Matrix innovates BFSI security at IBEX India 2025

Discover Matrix's innovative, cyber-secure BFSI security solutions at IBEX India 2025, strengthening compliance and operational efficiency...

December 27, 2024 08:00 AM
BBVA, the most transparent Ibex 35 company in cybersecurity

BBVA, the most transparent Ibex 35 company in cybersecurity. BBVA ranks first in the '4th Cybersecurity Transparency Report' prepared by Watch &...

faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

ibex CyberSecurity History Information

Official Website of ibex

The official website of ibex is http://ibex.co.

ibex’s AI-Generated Cybersecurity Score

According to Rankiteo, ibex’s AI-generated cybersecurity score is 775, reflecting their Fair security posture.

How many security badges does ibex’ have ?

According to Rankiteo, ibex currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Does ibex have SOC 2 Type 1 certification ?

According to Rankiteo, ibex is not certified under SOC 2 Type 1.

Does ibex have SOC 2 Type 2 certification ?

According to Rankiteo, ibex does not hold a SOC 2 Type 2 certification.

Does ibex comply with GDPR ?

According to Rankiteo, ibex is not listed as GDPR compliant.

Does ibex have PCI DSS certification ?

According to Rankiteo, ibex does not currently maintain PCI DSS compliance.

Does ibex comply with HIPAA ?

According to Rankiteo, ibex is not compliant with HIPAA regulations.

Does ibex have ISO 27001 certification ?

According to Rankiteo,ibex is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of ibex

ibex operates primarily in the Outsourcing/Offshoring industry.

Number of Employees at ibex

ibex employs approximately 22,315 people worldwide.

Subsidiaries Owned by ibex

ibex presently has no subsidiaries across any sectors.

ibex’s LinkedIn Followers

ibex’s official LinkedIn profile has approximately 347,194 followers.

NAICS Classification of ibex

ibex is classified under the NAICS code None, which corresponds to Others.

ibex’s Presence on Crunchbase

No, ibex does not have a profile on Crunchbase.

ibex’s Presence on LinkedIn

Yes, ibex maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/ibex-global.

Cybersecurity Incidents Involving ibex

As of December 06, 2025, Rankiteo reports that ibex has experienced 1 cybersecurity incidents.

Number of Peer and Competitor Companies

ibex has an estimated 255 peer or competitor companies worldwide.

What types of cybersecurity incidents have occurred at ibex ?

Incident Types: The types of cybersecurity incidents that have occurred include Breach.

Incident Details

Can you provide details on each incident ?

Incident : Data Breach

Title: Data Breach at Ibex Global Solutions, Inc.

Description: A malware attack compromised personal information including names, Social Security numbers, and medical information of 59 Maine residents.

Date Detected: 2021-08-06

Date Publicly Disclosed: 2021-08-06

Type: Data Breach

Attack Vector: Malware

What are the most common types of attacks the company has faced ?

Common Attack Types: The most common types of attacks the company has faced is Breach.

Impact of the Incidents

What was the impact of each incident ?

Incident : Data Breach IBE220080525

Data Compromised: Names, Social security numbers, Medical information

What types of data are most commonly compromised in incidents ?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Names, Social Security Numbers, Medical Information and .

Which entities were affected by each incident ?

Incident : Data Breach IBE220080525

Entity Name: Ibex Global Solutions, Inc.

Entity Type: Company

Customers Affected: 59

Data Breach Information

What type of data was compromised in each breach ?

Incident : Data Breach IBE220080525

Type of Data Compromised: Names, Social security numbers, Medical information

Number of Records Exposed: 59

Sensitivity of Data: High

References

Where can I find more information about each incident ?

Incident : Data Breach IBE220080525

Source: Maine Office of the Attorney General

Date Accessed: 2021-08-06

Where can stakeholders find additional resources on cybersecurity best practices ?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Maine Office of the Attorney GeneralDate Accessed: 2021-08-06.

Additional Questions

Incident Details

What was the most recent incident detected ?

Most Recent Incident Detected: The most recent incident detected was on 2021-08-06.

What was the most recent incident publicly disclosed ?

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2021-08-06.

Impact of the Incidents

What was the most significant data compromised in an incident ?

Most Significant Data Compromised: The most significant data compromised in an incident were names, Social Security numbers, medical information and .

Data Breach Information

What was the most sensitive data compromised in a breach ?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Social Security numbers, medical information and names.

What was the number of records exposed in the most significant breach ?

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 59.0.

References

What is the most recent source of information about an incident ?

Most Recent Source: The most recent source of information about an incident is Maine Office of the Attorney General.

cve

Latest Global CVEs (Not Company-Specific)

Description

HedgeDoc is an open source, real-time, collaborative, markdown notes application. Prior to 1.10.4, some of HedgeDoc's OAuth2 endpoints for social login providers such as Google, GitHub, GitLab, Facebook or Dropbox lack CSRF protection, since they don't send a state parameter and verify the response using this parameter. This vulnerability is fixed in 1.10.4.

Risk Information
cvss3
Base: 3.7
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:U/C:L/I:L/A:N
Description

Langflow versions up to and including 1.6.9 contain a chained vulnerability that enables account takeover and remote code execution. An overly permissive CORS configuration (allow_origins='*' with allow_credentials=True) combined with a refresh token cookie configured as SameSite=None allows a malicious webpage to perform cross-origin requests that include credentials and successfully call the refresh endpoint. An attacker-controlled origin can therefore obtain fresh access_token / refresh_token pairs for a victim session. Obtained tokens permit access to authenticated endpoints — including built-in code-execution functionality — allowing the attacker to execute arbitrary code and achieve full system compromise.

Risk Information
cvss4
Base: 9.4
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

A vulnerability was detected in xerrors Yuxi-Know up to 0.4.0. This vulnerability affects the function OtherEmbedding.aencode of the file /src/models/embed.py. Performing manipulation of the argument health_url results in server-side request forgery. The attack can be initiated remotely. The exploit is now public and may be used. The patch is named 0ff771dc1933d5a6b78f804115e78a7d8625c3f3. To fix this issue, it is recommended to deploy a patch. The vendor responded with a vulnerability confirmation and a list of security measures they have established already (e.g. disabled URL parsing, disabled URL upload mode, removed URL-to-markdown conversion).

Risk Information
cvss2
Base: 5.8
Severity: LOW
AV:N/AC:L/Au:M/C:P/I:P/A:P
cvss3
Base: 4.7
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:L
cvss4
Base: 5.1
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

A security vulnerability has been detected in Rarlab RAR App up to 7.11 Build 127 on Android. This affects an unknown part of the component com.rarlab.rar. Such manipulation leads to path traversal. It is possible to launch the attack remotely. Attacks of this nature are highly complex. It is indicated that the exploitability is difficult. The exploit has been disclosed publicly and may be used. Upgrading to version 7.20 build 128 is able to mitigate this issue. You should upgrade the affected component. The vendor responded very professional: "This is the real vulnerability affecting RAR for Android only. WinRAR and Unix RAR versions are not affected. We already fixed it in RAR for Android 7.20 build 128 and we publicly mentioned it in that version changelog. (...) To avoid confusion among users, it would be useful if such disclosure emphasizes that it is RAR for Android only issue and WinRAR isn't affected."

Risk Information
cvss2
Base: 5.1
Severity: HIGH
AV:N/AC:H/Au:N/C:P/I:P/A:P
cvss3
Base: 5.0
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:L/I:L/A:L
cvss4
Base: 2.3
Severity: HIGH
CVSS:4.0/AV:N/AC:H/AT:N/PR:N/UI:P/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

A weakness has been identified in ZSPACE Q2C NAS up to 1.1.0210050. Affected by this issue is the function zfilev2_api.OpenSafe of the file /v2/file/safe/open of the component HTTP POST Request Handler. This manipulation of the argument safe_dir causes command injection. It is possible to initiate the attack remotely. The exploit has been made available to the public and could be exploited. The vendor was contacted early about this disclosure but did not respond in any way.

Risk Information
cvss2
Base: 9.0
Severity: LOW
AV:N/AC:L/Au:S/C:C/I:C/A:C
cvss3
Base: 8.8
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
cvss4
Base: 7.4
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

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Digital Assets

Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.

These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

Threat Intelligence

Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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