Company Details
ibex-global
24,373
391,818
None
ibex.co
0
IBE_2400470
In-progress


ibex Vendor Cyber Rating & Cyber Score
ibex.coibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of more than 36,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 170 million critical customer interactions annually on behalf of our clients, driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.
Company Details
ibex-global
24,373
391,818
None
ibex.co
0
IBE_2400470
In-progress
Between 750 and 799

ibex Global Score (TPRM)XXXX

Description: On August 6, 2021, the Maine Office of the Attorney General reported a data breach involving Ibex Global Solutions, Inc. The breach, which occurred between July 27, 2020 and August 17, 2020, involved a malware attack affecting 59 Maine residents, and compromised personal information including names, Social Security numbers, and medical information.


No incidents recorded for ibex in 2026.
No incidents recorded for ibex in 2026.
No incidents recorded for ibex in 2026.
ibex cyber incidents detection timeline including parent company and subsidiaries

ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of more than 36,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 170 million critical customer interactions annually on behalf of our clients, driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.


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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of ibex is http://ibex.co.
According to Rankiteo, ibex’s AI-generated cybersecurity score is 778, reflecting their Fair security posture.
According to Rankiteo, ibex currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, ibex has not been affected by any supply chain cyber incidents, and no incident IDs are currently listed for the organization.
According to Rankiteo, ibex is not certified under SOC 2 Type 1.
According to Rankiteo, ibex does not hold a SOC 2 Type 2 certification.
According to Rankiteo, ibex is not listed as GDPR compliant.
According to Rankiteo, ibex does not currently maintain PCI DSS compliance.
According to Rankiteo, ibex is not compliant with HIPAA regulations.
According to Rankiteo,ibex is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
ibex operates primarily in the Outsourcing/Offshoring industry.
ibex employs approximately 24,373 people worldwide.
ibex presently has no subsidiaries across any sectors.
ibex’s official LinkedIn profile has approximately 391,818 followers.
ibex is classified under the NAICS code None, which corresponds to Others.
No, ibex does not have a profile on Crunchbase.
Yes, ibex maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/ibex-global.
As of April 04, 2026, Rankiteo reports that ibex has experienced 1 cybersecurity incidents.
ibex has an estimated 268 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Breach.
Title: Data Breach at Ibex Global Solutions, Inc.
Description: A malware attack compromised personal information including names, Social Security numbers, and medical information of 59 Maine residents.
Date Detected: 2021-08-06
Date Publicly Disclosed: 2021-08-06
Type: Data Breach
Attack Vector: Malware
Common Attack Types: The most common types of attacks the company has faced is Breach.

Data Compromised: Names, Social security numbers, Medical information
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Names, Social Security Numbers, Medical Information and .

Entity Name: Ibex Global Solutions, Inc.
Entity Type: Company
Customers Affected: 59

Type of Data Compromised: Names, Social security numbers, Medical information
Number of Records Exposed: 59
Sensitivity of Data: High

Source: Maine Office of the Attorney General
Date Accessed: 2021-08-06
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Maine Office of the Attorney GeneralDate Accessed: 2021-08-06.
Most Recent Incident Detected: The most recent incident detected was on 2021-08-06.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2021-08-06.
Most Significant Data Compromised: The most significant data compromised in an incident were names, Social Security numbers, medical information and .
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were names, medical information and Social Security numbers.
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 59.0.
Most Recent Source: The most recent source of information about an incident is Maine Office of the Attorney General.
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