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ibex

ibex Vendor Cyber Rating & Cyber Score

ibex.co

ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of more than 36,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 170 million


ibex A.I CyberSecurity Scoring

ibex
Company Information
Website:http://ibex.co
Employees number:24,373
Number of followers:391,818
NAICS:
Industry Type:Outsourcing/Offshoring
Homepage:ibex.co
ibex Risk Score (AI oriented)
Between 750 and 799
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ibexOutsourcing/Offshoring
Updated:
02/04/2026
778/1000
Fair
Baa
AaaAaABaaBaBCaaCaC
Powered by our proprietary A.I cyber incident model
Insurance prefers TPRM score to calculate premium
ibex Global Score (TPRM)
xxxx
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ibexOutsourcing/Offshoring
•••
Score locked
Instant access to detailed risk factors
Vulnerabilities
Benchmark vs. industry & size peers
Findings

ibex
ibexFair
Current Score
778Baa (FAIR)
01000
1 incidents
0 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
JUNE 2026
778Before Incident
MAY 2026
778Before Incident
APRIL 2026
778Before Incident
MARCH 2026
778Before Incident
FEBRUARY 2026
778Before Incident
JANUARY 2026
777Before Incident
DECEMBER 2025
777Before Incident
NOVEMBER 2025
777Before Incident
OCTOBER 2025
777Before Incident
SEPTEMBER 2025
776Before Incident
AUGUST 2025
776Before Incident
JULY 2025
776Before Incident
JULY 2020
791Before Incident
Breach
27 Jul 2020ibex
Ibex Global Solutions, Inc.

Data Breach at Ibex Global Solutions, Inc.

743After Incident
CRITICAL-48
IBE220080525
On August 6, 2021, the Maine Office of the Attorney General reported a data breach involving Ibex Global Solutions, Inc. The breach, which occurred between July 27, 2020 and August 17, 2020, involved a malware attack affecting 59 Maine residents, and compromised personal information including names, Social Security numbers, and medical information.
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
namesSocial Security numbersmedical information
DATA BREACH
namesSocial Security numbersmedical informationSensitivity Of Data: High

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