What is the official website of HelpDesk ?

The official website of HelpDesk is http://www.helpdesk.com/.

What is HelpDesk's cybersecurity risk score?

HelpDesk has an AI-generated cybersecurity risk score of 753 out of 1000, indicating a Fair security posture according to Rankiteo's assessment.

How many security incidents has HelpDesk experienced?

According to Rankiteo, HelpDesk currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Has HelpDesk been affected by any supply chain cyber incidents ?

According to Rankiteo, HelpDesk has been affected by a supply chain cyber incident involving LiveChat, with the incident ID LIVPAY1773735888.

Does HelpDesk have SOC 2 Type 1 certification ?

According to Rankiteo, HelpDesk is not certified under SOC 2 Type 1.

Does HelpDesk have SOC 2 Type 2 certification ?

According to Rankiteo, HelpDesk does not hold a SOC 2 Type 2 certification.

Does HelpDesk comply with GDPR ?

According to Rankiteo, HelpDesk is not listed as GDPR compliant.

Does HelpDesk have PCI DSS certification ?

According to Rankiteo, HelpDesk does not currently maintain PCI DSS compliance.

Does HelpDesk comply with HIPAA ?

According to Rankiteo, HelpDesk is not compliant with HIPAA regulations.

Does HelpDesk have ISO 27001 certification ?

According to Rankiteo,HelpDesk is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Which industry does HelpDesk operate in ?

HelpDesk operates primarily in the Software Development industry.

How many employees does HelpDesk have ?

HelpDesk employs approximately None employees people worldwide.

Does HelpDesk own any subsidiaries ?

HelpDesk presently has no subsidiaries across any sectors.

How many LinkedIn followers does HelpDesk have ?

HelpDesk's official LinkedIn profile has approximately 1,540 followers.

What is the NAICS classification code for HelpDesk ?

HelpDesk is classified under the NAICS code 5112, which corresponds to Software Publishers.

Does HelpDesk have a Crunchbase profile ?

No, HelpDesk does not have a profile on Crunchbase.

Does HelpDesk have a LinkedIn profile ?

Yes, HelpDesk maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/helpdeskcom.

How many cybersecurity incidents has HelpDesk experienced ?

As of August 19, 2026, Rankiteo reports that HelpDesk has experienced 1 cybersecurity incidents.

How many peer or competitor companies does HelpDesk have ?

HelpDesk has an estimated 30,676 peer or competitor companies worldwide.

What types of cybersecurity incidents has HelpDesk faced ?

Incident Types: The types of cybersecurity incidents that have occurred include Cyber Attack.

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HelpDesk

Boost Score +25 with badge (5 left)

753

/1000

Fair

778

/1000

Fair

HelpDesk Vendor Cyber Rating & Cyber Score

helpdesk.com

Add Your Compliance Badge

HelpDesk is a solution designed to simplify how your team handles customer communication. Personalized and precise messages will upgrade your customer experience. HelpDesk gives you the tools you need to manage your communication, such as: - Using tags to label your tickets and manage feedback. - Browsing the archive to find additional information about the customer. - Using private notes to communicate within the team faster. - Easily identifying the team member in touch with the customer using the archive. - Keeping your data safe – HelpDesks encrypts your data with a 256-bit SSL protocol. And much more... With HelpDesk, making your customers happy is more manageable and requires less effort. Try a free trial: https://bit.ly/3AesTBx

HelpDesk A.I CyberSecurity Scoring

Scoring History

HelpDesk

HelpDesk CyberSecurity News & History

Past Incidents

Attack Types

Entity

Type

Severity

Impact

Seen

Blog Details

Supply Chain Source

Incident Details

View

LiveChat

Cyber Attack

3/2026

LiveChat

LIVPAY177373588...

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A.I.

HelpDesk Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

Actual

Prediction

Incident Predictions locked

Access Monitoring Plan

A.I Risk Score Likelihood 3 - 6 - 9 months

Actual

Prediction A

Prediction B

Prediction C

Prediction D

A.I. Risk Score Predictions locked

Access Monitoring Plan

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Underwriter Stats for HelpDesk

Incidents vs Software Development Industry Avg (This Year)

No incidents recorded for HelpDesk in 2026.

Incidents vs All-Companies Average (This Year)

No incidents recorded for HelpDesk in 2026.

Incident Types HelpDesk vs Software Development Industry Avg (This Year)

No incidents recorded for HelpDesk in 2026.

Incident History - HelpDesk (X = Date, Y = Severity)

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SUBSIDIARY

HelpDesk Subsidiaries

HelpDesk

Software Development

Website: http://www.helpdesk.com/

Company Size: 201-500 employees

TextSoftware Development

ChatBotSoftware Development

LiveChatSoftware Development

KnowledgeBaseIT Services and IT Consulting

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Thomson Reuters (TSX/NDAQ: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. For more information on Thomson Reuters, visit tr.com and for the latest world news, reuters.com.

Airbnb

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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays, experiences and services that make it possible for guests to connect with communities in a more authentic way.

PhonePe

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PhonePe Group is India’s leading fintech company, proudly recognized as India’s #1 Trusted Digital Payments* Brand for three consecutive years. Our flagship product, the PhonePe app was launched in August 2016, has rapidly become the preferred consumer payments app in India. In just eight years, PhonePe has gained over 57 crore + registered users and established a digital payments acceptance network of over 4 crore+ merchants spread across Tier 2,3 cites and beyond, covering 99% of the postal codes in the country. Building on our leadership in digital payments, PhonePe Group has expanded into financial services—including insurance, lending, and wealth management—along with new consumer tech ventures such as Pincode, a hyperlocal ecommerce platform, Indus App Store - India’s first localized app store, and Share.Market- A wealth and investment platform (app & website), catering to investors and traders needs. Headquartered in India, PhonePe Group aligns its diverse portfolio of businesses with our vision We're committed to empowering every Indian by unlocking the flow of money and providing equal access to easy & secure payments and financial services.

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NEWS

HelpDesk CyberSecurity News

Latest updates, reports, and threat intel affecting the global network.

March 27, 2026 07:56 PM

Ulster County IT Support: Managed Cybersecurity & Phone System Services Expanded

Fisch Solutions ((845) 237-0000) announced an expansion of its local managed IT services across Ulster County, delivering same-day on-site...

Read Article

March 12, 2026 07:00 AM

SolarWinds Web Help Desk Deserialization Vulnerability Enables Command Execution

Cybersecurity authorities have flagged a severe security flaw in SolarWinds Web Help Desk that requires immediate attention from system...

Read Article

February 25, 2026 08:00 AM

SLH Offers $500–$1,000 Per Call to Recruit Women for IT Help Desk Vishing Attacks

The notorious cybercrime collective known as Scattered LAPSUS$ Hunters (SLH) has been observed offering financial incentives to recruit...

Read Article

February 09, 2026 08:00 AM

Threat actors target SolarWinds Web Help Desk flaw

Threat actors target SolarWinds Web Help Desk flaw. Researchers say hackers are using remote monitoring and other tools in compromised...

Read Article

February 09, 2026 08:00 AM

SolarWinds Web Help Desk Exploited for RCE in Multi-Stage Attacks on Exposed Servers

Microsoft links SolarWinds WHD exploits to RCE, lateral movement, and domain compromise in multi-stage attacks.

Read Article

February 08, 2026 08:00 AM

Active Exploitation of SolarWinds Web Help Desk (CVE-2025-26399)

Huntress has observed active exploitation of a deserialization and remote code execution against the SolarWinds Web Help Desk software...

Read Article

February 06, 2026 08:00 AM

Analysis of active exploitation of SolarWinds Web Help Desk

We are seeing exploitation of SolarWinds Web Help Desk via CVE‑2025‑40551 and CVE‑2025‑40536 that can lead to domain compromise;...

Read Article

February 05, 2026 08:00 AM

Ukraine tightens controls on Starlink, ESXi flaw exploited, SolarWinds Web Help Desk under attack

Ukraine tightens controls on Starlink terminals, VMware ESXi flaw now exploited, SolarWinds Web Help Desk bug under attack.

Read Article

February 05, 2026 08:00 AM

Critical flaw in SolarWinds Web Help Desk under exploitation

Critical flaw in SolarWinds Web Help Desk under exploitation. The vulnerability could allow an attacker to achieve remote code execution. ... A...

Read Article

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CVE

Latest

Global CVEs (Not Company-Specific)

CVE-2026-66591

SUMMARY

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in David Lingren Media LIbrary Assistant allows Stored XSS. This issue affects Media LIbrary Assistant: from n/a through 3.39.

Published

Date2026-08-18

Updated

Date2026-08-18

RISK INFORMATION (Score: 6.5)

cvss3

Base Score: 6.5

Complexity: LOW

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:L

Impact Score

3.7

Exploitability

2.3

REFERENCES

https://patchstack.com/database/wordpress/plugin/media-library-assistant/vulnerability/wordpress-media-library-assistant-plugin-3-39-cross-site-scripting-xss-vulnerability?_s_id=cve

CVE-2026-66589

SUMMARY

Missing Authorization vulnerability in Kings Plugins B2BKing allows Exploiting Incorrectly Configured Access Control Security Levels. This issue affects B2BKing: from n/a through 5.2.30.

Published

Date2026-08-18

Updated

Date2026-08-18

RISK INFORMATION (Score: 5.4)

cvss3

Base Score: 5.4

Complexity: LOW

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N

Impact Score

2.5

Exploitability

2.8

REFERENCES

https://patchstack.com/database/wordpress/plugin/b2bking-wholesale-for-woocommerce/vulnerability/wordpress-b2bking-plugin-5-2-30-broken-access-control-vulnerability?_s_id=cve

CVE-2026-27365

SUMMARY

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in PublishPress PublishPress Series allows Stored XSS. This issue affects PublishPress Series: from n/a through 2.17.0.

Published

Date2026-08-18

Updated

Date2026-08-18

RISK INFORMATION (Score: 5.9)

cvss3

Base Score: 5.9

Complexity: LOW

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:L

Impact Score

3.7

Exploitability

1.7

REFERENCES

https://patchstack.com/database/wordpress/plugin/organize-series/vulnerability/wordpress-publishpress-series-plugin-2-17-0-cross-site-scripting-xss-vulnerability?_s_id=cve

CVE-2026-73974

SUMMARY

linuxfabrik-lib provides Python modules for database access, caching, shell execution, and API integrations, and Linuxfabrik Monitoring Plugins uses its shared testing helper across check plugins. Prior to linuxfabrik-lib 6.1.0 and Linuxfabrik Monitoring Plugins 7.0.0, lib.lftest.test() treated the first or second element of a --test CSV argument as a filesystem path and returned the file contents as simulated standard output or standard error without path confinement. The hidden but production-accessible --test argument was accepted by sudo-authorized plugins, so an attacker controlling the nagios or icinga account could use check-plugins/deb-updates/deb-updates with its default QUERY=1 to disclose every line of a root-readable file. Approximately 22 other plugins exposed filtered content or a root file existence and readability oracle through the same helper, while check-plugins/network-bonding/network-bonding and check-plugins/openstack-swift-stat/openstack-swift-stat had direct read paths that bypassed the helper. The library fix confines fixture reads to the invoking plugin's unit-test directory and refuses unsafe anchors, and the plugin fix routes the two bypasses through that helper. These issues are fixed in linuxfabrik-lib 6.1.0 and Linuxfabrik Monitoring Plugins 7.0.0.

Published

Date2026-08-18

Updated

Date2026-08-18

RISK INFORMATION (Score: 5.5)

cvss3

Base Score: 5.5

Complexity: LOW

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Impact Score

3.6

Exploitability

1.8

REFERENCES

CVE-2026-73973

SUMMARY

Linuxfabrik Monitoring Plugins provides monitoring plugins for Icinga, Nagios, and related systems. Prior to version 7.0.0, check-plugins/logfile/logfile accepted a free-form --filename path and opened it as root when invoked through the shipped nagios or icinga sudoers allowlist, without confining the resolved path to /var/log. An attacker who controls the monitoring account can select a root-readable file such as /etc/shadow and use --warning-regex . while leaving SUPPRESS_OUTPUT false, causing each nonempty line to be collected in warn_matches and returned through lib.base.oao(). The vulnerable flow passes the expanded scan_path directly to open(), and neither real-path containment nor an allowlist protects the sink. The same fix also confines mysql-logfile and openvpn-client-list paths, allows only documented log roots, and resolves symlinks and parent-directory traversal before checking containment. This issue is fixed in version 7.0.0.

Published

Date2026-08-18

Updated

Date2026-08-18

RISK INFORMATION (Score: 5.5)

cvss3

Base Score: 5.5

Complexity: LOW

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Impact Score

3.6

Exploitability

1.8

REFERENCES

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These are some of the factors we use to calculate the overall score:

Network SecurityIdentify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

Threat IntelligenceLeverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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