Gainwell Technologies Company CyberSecurity Posture
gainwelltechnologies.com
For 50 years, our nation’s federal Medicaid program has worked to improve the health, safety and well-being of America’s most vulnerable populations: low-income families, women and children, seniors, and those with disabilities. With positive health and cost outcomes that pierce inequities and impact economies, the success of these programs is inextricably tied to the prosperity of communities, individual states and the nation as a whole. We think that demands respect and, more importantly, is deserving of a lifetime commitment from innovators who can help those who operate within and around health and human services evolve — in any market at any stage. At Gainwell Technologies, that’s our sole focus. Built across more than five decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet agencies, health plans and MCOs where they are on their modernization journeys and propel them into the future of public health. Our commitment to innovation, deep experience and ability to leverage insights from customers across 50 states has allowed us to expand on next-generation, cloud-enabled technologies. Today, Gainwell offers one of the most comprehensive suites of scalable services and solutions on the market — all proven to deliver cost savings, better patient outcomes and an improved provider experience. Equally important to our expanding technologies and results: We bring ideas that bring policies to life.
Company Details
gainwell-technologies
10,068
168,198
5415
gainwelltechnologies.com
0
GAI_6415393
In-progress
Gainwell Technologies Risk Score (AI oriented)Between 700 and 749
Gainwell Technologies Global Score (TPRM)XXXX
Description: Gainwell Technologies, the fiscal agent for Georgia’s Medicaid program, experienced a data breach in July 2024 when an unauthorized caller accessed a reimbursement account. The intruder viewed billing statements containing sensitive information of **912 Medicaid recipients**, including **names, Medicaid member IDs, coverage details, payment information, and service date ranges**. While **Social Security numbers were not exposed**, the breach involved protected health information (PHI), raising concerns about potential identity theft or fraud. The company stated there was **no evidence of misuse** but offered **one year of free credit monitoring** via IDX (an identity theft protection service) to affected individuals. The breach was limited to billing data, with no indication that individual member accounts were directly compromised. Gainwell, contracted by Georgia’s Department of Community Health, disclosed the incident publicly and notified impacted patients.
Description: An unauthorized person had accessed 1,200 Wisconsin Medicaid members participant's information in a program. The exposed information included names, member identification numbers, and billing codes for services received. Gainwell investigated the incident and offered free credit monitoring for one year as well as given access to a dedicated call center to answer questions. Gainwell and DHS worked together to prevent this from happening in the future.
No incidents recorded for Gainwell Technologies in 2025.
No incidents recorded for Gainwell Technologies in 2025.
No incidents recorded for Gainwell Technologies in 2025.
Gainwell Technologies cyber incidents detection timeline including parent company and subsidiaries
For 50 years, our nation’s federal Medicaid program has worked to improve the health, safety and well-being of America’s most vulnerable populations: low-income families, women and children, seniors, and those with disabilities. With positive health and cost outcomes that pierce inequities and impact economies, the success of these programs is inextricably tied to the prosperity of communities, individual states and the nation as a whole. We think that demands respect and, more importantly, is deserving of a lifetime commitment from innovators who can help those who operate within and around health and human services evolve — in any market at any stage. At Gainwell Technologies, that’s our sole focus. Built across more than five decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet agencies, health plans and MCOs where they are on their modernization journeys and propel them into the future of public health. Our commitment to innovation, deep experience and ability to leverage insights from customers across 50 states has allowed us to expand on next-generation, cloud-enabled technologies. Today, Gainwell offers one of the most comprehensive suites of scalable services and solutions on the market — all proven to deliver cost savings, better patient outcomes and an improved provider experience. Equally important to our expanding technologies and results: We bring ideas that bring policies to life.
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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of Gainwell Technologies is http://www.gainwelltechnologies.com.
According to Rankiteo, Gainwell Technologies’s AI-generated cybersecurity score is 709, reflecting their Moderate security posture.
According to Rankiteo, Gainwell Technologies currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, Gainwell Technologies is not certified under SOC 2 Type 1.
According to Rankiteo, Gainwell Technologies does not hold a SOC 2 Type 2 certification.
According to Rankiteo, Gainwell Technologies is not listed as GDPR compliant.
According to Rankiteo, Gainwell Technologies does not currently maintain PCI DSS compliance.
According to Rankiteo, Gainwell Technologies is not compliant with HIPAA regulations.
According to Rankiteo,Gainwell Technologies is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Gainwell Technologies operates primarily in the IT Services and IT Consulting industry.
Gainwell Technologies employs approximately 10,068 people worldwide.
Gainwell Technologies presently has no subsidiaries across any sectors.
Gainwell Technologies’s official LinkedIn profile has approximately 168,198 followers.
Gainwell Technologies is classified under the NAICS code 5415, which corresponds to Computer Systems Design and Related Services.
No, Gainwell Technologies does not have a profile on Crunchbase.
Yes, Gainwell Technologies maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/gainwell-technologies.
As of November 27, 2025, Rankiteo reports that Gainwell Technologies has experienced 2 cybersecurity incidents.
Gainwell Technologies has an estimated 36,263 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Breach.
Detection and Response: The company detects and responds to cybersecurity incidents through an third party assistance with gainwell, third party assistance with dhs, and remediation measures with free credit monitoring for one year, remediation measures with dedicated call center to answer questions, and and third party assistance with idx (identity theft protection service), and remediation measures with offering 1-year free credit monitoring to affected individuals, and communication strategy with public disclosure via statement, communication strategy with notification letters to affected individuals, communication strategy with dedicated helpline (1-833-788-9712) for identity theft protection..
Title: Unauthorized Access to Wisconsin Medicaid Members' Information
Description: An unauthorized person accessed 1,200 Wisconsin Medicaid members' participant information in a program. The exposed information included names, member identification numbers, and billing codes for services received. Gainwell investigated the incident and offered free credit monitoring for one year as well as access to a dedicated call center to answer questions. Gainwell and DHS worked together to prevent this from happening in the future.
Type: Data Breach
Title: Data Breach of Medicaid Information in Georgia by Gainwell Technologies
Description: An unauthorized caller gained access to a reimbursement account of Gainwell Technologies, the fiscal agent for Medicaid in Georgia, potentially exposing the private health information of over 900 Medicaid recipients. The exposed data included names, Medicaid member IDs, coverage details, payment information for claims, and service date ranges. Social Security numbers were not disclosed. Gainwell is offering free credit monitoring for one year to affected individuals.
Date Detected: 2024-07-23
Date Publicly Disclosed: 2024-07-26
Type: Data Breach / Unauthorized Access
Attack Vector: Social Engineering (Unauthorized Caller Access to Reimbursement Account)
Vulnerability Exploited: Insufficient Authentication/Authorization Controls for Reimbursement Account Access
Threat Actor: Unknown (Unauthorized Caller)
Motivation: Unknown (Potential Financial or Data Theft)
Common Attack Types: The most common types of attacks the company has faced is Breach.
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Reimbursement Account (via unauthorized phone call).
Data Compromised: Names, Member identification numbers, Billing codes
Data Compromised: Names, Medicaid member ids, Coverage details, Payment information for claims, Service date ranges
Systems Affected: Reimbursement Account System
Operational Impact: Limited (No indication of misuse, but credit monitoring offered)
Brand Reputation Impact: Moderate (Public disclosure of breach, potential trust erosion)
Identity Theft Risk: Low to Moderate (No SSNs exposed, but PII and payment data compromised)
Payment Information Risk: Moderate (Payment information for claims exposed)
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Pii, , Protected Health Information (Phi), Personally Identifiable Information (Pii), Payment Information and .
Entity Name: Wisconsin Medicaid
Entity Type: Government Health Program
Industry: Healthcare
Location: Wisconsin
Customers Affected: 1200
Entity Name: Gainwell Technologies
Entity Type: State Contractor (Fiscal Agent for Medicaid)
Industry: Healthcare / Government Services
Location: Georgia, USA
Customers Affected: 912 Medicaid Members
Entity Name: Georgia Department of Community Health
Entity Type: Government Agency
Industry: Healthcare
Location: Georgia, USA
Third Party Assistance: Gainwell, Dhs.
Remediation Measures: Free credit monitoring for one yearDedicated call center to answer questions
Incident Response Plan Activated: True
Third Party Assistance: Idx (Identity Theft Protection Service).
Remediation Measures: Offering 1-year free credit monitoring to affected individuals
Communication Strategy: Public disclosure via statementNotification letters to affected individualsDedicated helpline (1-833-788-9712) for identity theft protection
Third-Party Assistance: The company involves third-party assistance in incident response through Gainwell, DHS, , IDX (Identity Theft Protection Service), .
Type of Data Compromised: Pii
Number of Records Exposed: 1200
Sensitivity of Data: Medium
Personally Identifiable Information: namesmember identification numbers
Type of Data Compromised: Protected health information (phi), Personally identifiable information (pii), Payment information
Number of Records Exposed: 912
Sensitivity of Data: High (Healthcare-related PII, but no SSNs)
Data Exfiltration: Viewed (No confirmation of data downloaded or exfiltrated)
File Types Exposed: Billing Statements
Personally Identifiable Information: NamesMedicaid Member IDsCoverage DetailsService Date Ranges
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Free credit monitoring for one year, Dedicated call center to answer questions, , Offering 1-year free credit monitoring to affected individuals, .
Regulations Violated: Potential HIPAA Violation (Unauthorized PHI Access),
Source: USA TODAY (via Capitol Beat News Service)
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: USA TODAY (via Capitol Beat News Service).
Investigation Status: Ongoing (No indication of misuse detected as of disclosure)
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Public Disclosure Via Statement, Notification Letters To Affected Individuals and Dedicated Helpline (1-833-788-9712) For Identity Theft Protection.
Stakeholder Advisories: Notification letters sent to affected Medicaid members
Customer Advisories: Offer of 1-year free credit monitoring via IDXDedicated helpline (1-833-788-9712) for assistance
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Notification letters sent to affected Medicaid members, Offer Of 1-Year Free Credit Monitoring Via Idx, Dedicated Helpline (1-833-788-9712) For Assistance and .
Entry Point: Reimbursement Account (via unauthorized phone call)
High Value Targets: Payment Information To Providers,
Data Sold on Dark Web: Payment Information To Providers,
Root Causes: Inadequate Authentication For Reimbursement Account Access, Potential Lack Of Caller Verification Protocols,
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Gainwell, Dhs, , Idx (Identity Theft Protection Service), .
Last Attacking Group: The attacking group in the last incident was an Unknown (Unauthorized Caller).
Most Recent Incident Detected: The most recent incident detected was on 2024-07-23.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2024-07-26.
Most Significant Data Compromised: The most significant data compromised in an incident were names, member identification numbers, billing codes, , Names, Medicaid Member IDs, Coverage Details, Payment Information for Claims, Service Date Ranges and .
Most Significant System Affected: The most significant system affected in an incident was Reimbursement Account System.
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was gainwell, dhs, , idx (identity theft protection service), .
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Names, member identification numbers, Payment Information for Claims, billing codes, Coverage Details, Medicaid Member IDs, names and Service Date Ranges.
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 1.0K.
Most Recent Source: The most recent source of information about an incident is USA TODAY (via Capitol Beat News Service).
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing (No indication of misuse detected as of disclosure).
Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was Notification letters sent to affected Medicaid members, .
Most Recent Customer Advisory: The most recent customer advisory issued was an Offer of 1-year free credit monitoring via IDXDedicated helpline (1-833-788-9712) for assistance.
Most Recent Entry Point: The most recent entry point used by an initial access broker was an Reimbursement Account (via unauthorized phone call).
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