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Marhaba! Welcome to Etihad Airways. We are proud to be the national airline of the UAE, flying to 100+ destinations via Abu Dhabi. At Etihad, we don't stop at the border of what's possible, we go beyond it. Proudly inspired by our Emirati identity, we are dedicated to delivering extraordinary travel experiences, helping our guests realise their ambitions. Our journey started in 2003. Since then, we have proudly helped millions of guests travel the globe. We are honoured to have had over 12 million valued members join our Etihad Guest loyalty programme. Diversity is key in driving us forward. At 12,000+ employees representing 140+ nationalities, our team comes together to deliver exceptional experiences at every stage of the journey. If you share our spirit of ambition and would like to reach new heights, visit https://careers.etihad.com/

Etihad A.I CyberSecurity Scoring

Etihad

Company Details

Linkedin ID:

etihadairways

Employees number:

13,927

Number of followers:

2,271,718

NAICS:

481

Industry Type:

Airlines and Aviation

Homepage:

http://www.etihad.com

IP Addresses:

0

Company ID:

ETI_2446455

Scan Status:

In-progress

AI scoreEtihad Risk Score (AI oriented)

Between 750 and 799

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Etihad Airlines and Aviation
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globalscoreEtihad Global Score (TPRM)

XXXX

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Etihad Airlines and Aviation
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Etihad Company CyberSecurity News & History

Past Incidents
2
Attack Types
2
EntityTypeSeverityImpactSeenBlog DetailsIncident DetailsView
EtihadBreach8546/2013
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: The personal details of around seven thousand individuals from Etihad’s loyalty program were sent to the Gulf News by an anonymous source. The breach was a result of an attack on a third party that worked with the airline in 2013 to run a promotional campaign The leaked information included the names, email addresses, phone numbers, and IP addresses of the customers.

Etihad AirwaysCyber Attack10059/2025
Rankiteo Explanation :
Attack threatening the organization's existence

Description: Etihad Airways experienced a significant operational disruption due to a cyber-related incident, causing delays in its services. The airline’s systems were compromised, forcing staff to manually assist passengers with check-in procedures. Technicians were actively engaged in restoring the affected systems to normal operation, but the incident led to inconveniences for travelers, including potential missed connections or extended wait times. The statement issued by Etihad acknowledged the delay as being beyond their control, implying a technical failure or cyber interference. While no explicit mention of data breaches, ransomware, or financial losses was made, the disruption to core operational systems—such as check-in—suggests a severe impact on service delivery, reputation, and customer trust. The incident highlights vulnerabilities in critical infrastructure, potentially affecting the airline’s ability to maintain seamless operations and raising concerns about the resilience of its IT systems against cyber threats.

Etihad
Breach
Severity: 85
Impact: 4
Seen: 6/2013
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: The personal details of around seven thousand individuals from Etihad’s loyalty program were sent to the Gulf News by an anonymous source. The breach was a result of an attack on a third party that worked with the airline in 2013 to run a promotional campaign The leaked information included the names, email addresses, phone numbers, and IP addresses of the customers.

Etihad Airways
Cyber Attack
Severity: 100
Impact: 5
Seen: 9/2025
Blog:
Rankiteo Explanation
Attack threatening the organization's existence

Description: Etihad Airways experienced a significant operational disruption due to a cyber-related incident, causing delays in its services. The airline’s systems were compromised, forcing staff to manually assist passengers with check-in procedures. Technicians were actively engaged in restoring the affected systems to normal operation, but the incident led to inconveniences for travelers, including potential missed connections or extended wait times. The statement issued by Etihad acknowledged the delay as being beyond their control, implying a technical failure or cyber interference. While no explicit mention of data breaches, ransomware, or financial losses was made, the disruption to core operational systems—such as check-in—suggests a severe impact on service delivery, reputation, and customer trust. The incident highlights vulnerabilities in critical infrastructure, potentially affecting the airline’s ability to maintain seamless operations and raising concerns about the resilience of its IT systems against cyber threats.

Ailogo

Etihad Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

🔒
Incident Predictions locked
Access Monitoring Plan

A.I Risk Score Likelihood 3 - 6 - 9 months

🔒
A.I. Risk Score Predictions locked
Access Monitoring Plan
statics

Underwriter Stats for Etihad

Incidents vs Airlines and Aviation Industry Average (This Year)

Etihad has 127.27% more incidents than the average of same-industry companies with at least one recorded incident.

Incidents vs All-Companies Average (This Year)

Etihad has 56.25% more incidents than the average of all companies with at least one recorded incident.

Incident Types Etihad vs Airlines and Aviation Industry Avg (This Year)

Etihad reported 1 incidents this year: 1 cyber attacks, 0 ransomware, 0 vulnerabilities, 0 data breaches, compared to industry peers with at least 1 incident.

Incident History — Etihad (X = Date, Y = Severity)

Etihad cyber incidents detection timeline including parent company and subsidiaries

Etihad Company Subsidiaries

SubsidiaryImage

Marhaba! Welcome to Etihad Airways. We are proud to be the national airline of the UAE, flying to 100+ destinations via Abu Dhabi. At Etihad, we don't stop at the border of what's possible, we go beyond it. Proudly inspired by our Emirati identity, we are dedicated to delivering extraordinary travel experiences, helping our guests realise their ambitions. Our journey started in 2003. Since then, we have proudly helped millions of guests travel the globe. We are honoured to have had over 12 million valued members join our Etihad Guest loyalty programme. Diversity is key in driving us forward. At 12,000+ employees representing 140+ nationalities, our team comes together to deliver exceptional experiences at every stage of the journey. If you share our spirit of ambition and would like to reach new heights, visit https://careers.etihad.com/

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Etihad CyberSecurity News

November 13, 2025 11:53 AM
You Could Be Hacked By A Single WhatsApp Call And You Don’t Even Have To Pick Up

The UAE Cybersecurity Council dropped a warning. Hackers can break into your phone with a single WhatsApp call, even if you don't pick up.

November 10, 2025 12:54 AM
IATA: Pax want mobile and digital ID in future travel

The International Air Transport Association said two trends are redefining the passenger travel experience Mobile Reliance and Biometrics.

October 10, 2025 07:00 AM
Saudi Arabia IT Services Market Report 2025, Competitive Analysis of Saudi Telecom Company, Etihad Etisalat, Zain, SAP, Oracle, Microsoft, IBM, and Alphabet - ResearchAndMarkets.com

The "Saudi Arabia IT Services Market, By Region, Competition, Forecast & Opportunities, 2020-2030F" report has been added to...

October 10, 2025 07:00 AM
Etihad Airways expands network with new flights to Kabul, connecting Abu Dhabi with Afghanistan

Abu Dhabi, United Arab Emirates - Etihad Airways, the national airline of the UAE, is further expanding its regional network with the launch...

September 21, 2025 07:00 AM
Cybersecurity Breach Disrupts Major Airports Across Europe: Delays Hit Passengers at Brussels, Heathrow, and Berlin, Affecting Etihad Airways Operations

Cyberattack causes disruptions at major European airports, affecting Etihad Airways. Travelers face delays at Brussels, Heathrow,...

September 21, 2025 07:00 AM
Etihad Airways Hit Hard by Cyberattack, Leading to Severe Delays and Check-In Disruptions at Heathrow, Brussels and Berlin Airports

Etihad Airways has been severely impacted by a cyberattack, leading to significant delays and check-in disruptions at major European...

September 21, 2025 07:00 AM
Cyberattack disrupts check-in systems at major European airports

A cyberattack targeting check-in and boarding systems disrupted air traffic and caused delays at several of...

September 20, 2025 07:00 AM
UAE’s Etihad Airways faces delays after cyberattack hits European airports; Emirates operations unaffecte

Middle East News: A recent cyberattack targeting an airline check-in system has led to significant delays for Etihad Airways at major...

September 20, 2025 07:00 AM
Heathrow and European airport flight delays after cyber attack

Major airports across Europe are trying to cope with travel disruptions following cyber attacks against their electronic check-in and...

faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

Etihad CyberSecurity History Information

Official Website of Etihad

The official website of Etihad is http://www.etihad.com.

Etihad’s AI-Generated Cybersecurity Score

According to Rankiteo, Etihad’s AI-generated cybersecurity score is 791, reflecting their Fair security posture.

How many security badges does Etihad’ have ?

According to Rankiteo, Etihad currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Does Etihad have SOC 2 Type 1 certification ?

According to Rankiteo, Etihad is not certified under SOC 2 Type 1.

Does Etihad have SOC 2 Type 2 certification ?

According to Rankiteo, Etihad does not hold a SOC 2 Type 2 certification.

Does Etihad comply with GDPR ?

According to Rankiteo, Etihad is not listed as GDPR compliant.

Does Etihad have PCI DSS certification ?

According to Rankiteo, Etihad does not currently maintain PCI DSS compliance.

Does Etihad comply with HIPAA ?

According to Rankiteo, Etihad is not compliant with HIPAA regulations.

Does Etihad have ISO 27001 certification ?

According to Rankiteo,Etihad is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of Etihad

Etihad operates primarily in the Airlines and Aviation industry.

Number of Employees at Etihad

Etihad employs approximately 13,927 people worldwide.

Subsidiaries Owned by Etihad

Etihad presently has no subsidiaries across any sectors.

Etihad’s LinkedIn Followers

Etihad’s official LinkedIn profile has approximately 2,271,718 followers.

NAICS Classification of Etihad

Etihad is classified under the NAICS code 481, which corresponds to Air Transportation.

Etihad’s Presence on Crunchbase

No, Etihad does not have a profile on Crunchbase.

Etihad’s Presence on LinkedIn

Yes, Etihad maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/etihadairways.

Cybersecurity Incidents Involving Etihad

As of November 27, 2025, Rankiteo reports that Etihad has experienced 2 cybersecurity incidents.

Number of Peer and Competitor Companies

Etihad has an estimated 3,299 peer or competitor companies worldwide.

What types of cybersecurity incidents have occurred at Etihad ?

Incident Types: The types of cybersecurity incidents that have occurred include Breach and Cyber Attack.

How does Etihad detect and respond to cybersecurity incidents ?

Detection and Response: The company detects and responds to cybersecurity incidents through an incident response plan activated with likely (technicians working on restoration), and remediation measures with technicians actively restoring systems, and recovery measures with manual check-in assistance by staff, and communication strategy with public statement via gulf news..

Incident Details

Can you provide details on each incident ?

Incident : Data Breach

Title: Etihad Loyalty Program Data Breach

Description: The personal details of around seven thousand individuals from Etihad’s loyalty program were sent to the Gulf News by an anonymous source. The breach was a result of an attack on a third party that worked with the airline in 2013 to run a promotional campaign. The leaked information included the names, email addresses, phone numbers, and IP addresses of the customers.

Type: Data Breach

Attack Vector: Third-party attack

Threat Actor: Anonymous source

Incident : System Outage (Potential Cyber Incident)

Title: Etihad Airways System Outage Disrupting Check-in Services

Description: Etihad Airways experienced a system outage causing delays in check-in services. Technicians are actively working to restore systems to normal operation. Staff are manually assisting guests to minimize disruptions. The airline apologized for the delays, citing circumstances beyond their control.

Type: System Outage (Potential Cyber Incident)

What are the most common types of attacks the company has faced ?

Common Attack Types: The most common types of attacks the company has faced is Breach.

Impact of the Incidents

What was the impact of each incident ?

Incident : Data Breach ETI2386522

Data Compromised: Names, Email addresses, Phone numbers, Ip addresses

Incident : System Outage (Potential Cyber Incident) ETI5993959092025

Systems Affected: Check-in systems

Operational Impact: Delays in passenger check-in, manual processing required

Customer Complaints: Likely (due to delays)

Brand Reputation Impact: Potential negative impact due to service disruption

What types of data are most commonly compromised in incidents ?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Names, Email Addresses, Phone Numbers, Ip Addresses and .

Which entities were affected by each incident ?

Incident : Data Breach ETI2386522

Entity Name: Etihad Airways

Entity Type: Airline

Industry: Aviation

Customers Affected: 7000

Incident : System Outage (Potential Cyber Incident) ETI5993959092025

Entity Name: Etihad Airways

Entity Type: Airline

Industry: Aviation

Location: United Arab Emirates (HQ in Abu Dhabi)

Response to the Incidents

What measures were taken in response to each incident ?

Incident : System Outage (Potential Cyber Incident) ETI5993959092025

Incident Response Plan Activated: Likely (technicians working on restoration)

Remediation Measures: Technicians actively restoring systems

Recovery Measures: Manual check-in assistance by staff

Communication Strategy: Public statement via Gulf News

What is the company's incident response plan?

Incident Response Plan: The company's incident response plan is described as Likely (technicians working on restoration).

Data Breach Information

What type of data was compromised in each breach ?

Incident : Data Breach ETI2386522

Type of Data Compromised: Names, Email addresses, Phone numbers, Ip addresses

Number of Records Exposed: 7000

Personally Identifiable Information: namesemail addressesphone numbersIP addresses

What measures does the company take to prevent data exfiltration ?

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Technicians actively restoring systems.

Ransomware Information

How does the company recover data encrypted by ransomware ?

Data Recovery from Ransomware: The company recovers data encrypted by ransomware through Manual check-in assistance by staff.

References

Where can I find more information about each incident ?

Incident : Data Breach ETI2386522

Source: Gulf News

Incident : System Outage (Potential Cyber Incident) ETI5993959092025

Source: Gulf News

Where can stakeholders find additional resources on cybersecurity best practices ?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Gulf News, and Source: Gulf News.

Investigation Status

What is the current status of the investigation for each incident ?

Incident : System Outage (Potential Cyber Incident) ETI5993959092025

Investigation Status: Ongoing (technicians working on restoration)

How does the company communicate the status of incident investigations to stakeholders ?

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Public statement via Gulf News.

Stakeholder and Customer Advisories

Were there any advisories issued to stakeholders or customers for each incident ?

Incident : System Outage (Potential Cyber Incident) ETI5993959092025

Stakeholder Advisories: Public apology and update on manual check-in assistance

Customer Advisories: Apology for delays, manual check-in support provided

What advisories does the company provide to stakeholders and customers following an incident ?

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Public apology and update on manual check-in assistance, Apology for delays and manual check-in support provided.

Additional Questions

General Information

Who was the attacking group in the last incident ?

Last Attacking Group: The attacking group in the last incident was an Anonymous source.

Impact of the Incidents

What was the most significant data compromised in an incident ?

Most Significant Data Compromised: The most significant data compromised in an incident were names, email addresses, phone numbers, IP addresses and .

What was the most significant system affected in an incident ?

Most Significant System Affected: The most significant system affected in an incident was Check-in systems.

Data Breach Information

What was the most sensitive data compromised in a breach ?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were IP addresses, phone numbers, names and email addresses.

What was the number of records exposed in the most significant breach ?

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 700.0.

References

What is the most recent source of information about an incident ?

Most Recent Source: The most recent source of information about an incident is Gulf News.

Investigation Status

What is the current status of the most recent investigation ?

Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing (technicians working on restoration).

Stakeholder and Customer Advisories

What was the most recent stakeholder advisory issued ?

Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was Public apology and update on manual check-in assistance, .

What was the most recent customer advisory issued ?

Most Recent Customer Advisory: The most recent customer advisory issued were an Apology for delays and manual check-in support provided.

cve

Latest Global CVEs (Not Company-Specific)

Description

Angular is a development platform for building mobile and desktop web applications using TypeScript/JavaScript and other languages. Prior to versions 19.2.16, 20.3.14, and 21.0.1, there is a XSRF token leakage via protocol-relative URLs in angular HTTP clients. The vulnerability is a Credential Leak by App Logic that leads to the unauthorized disclosure of the Cross-Site Request Forgery (XSRF) token to an attacker-controlled domain. Angular's HttpClient has a built-in XSRF protection mechanism that works by checking if a request URL starts with a protocol (http:// or https://) to determine if it is cross-origin. If the URL starts with protocol-relative URL (//), it is incorrectly treated as a same-origin request, and the XSRF token is automatically added to the X-XSRF-TOKEN header. This issue has been patched in versions 19.2.16, 20.3.14, and 21.0.1. A workaround for this issue involves avoiding using protocol-relative URLs (URLs starting with //) in HttpClient requests. All backend communication URLs should be hardcoded as relative paths (starting with a single /) or fully qualified, trusted absolute URLs.

Risk Information
cvss4
Base: 7.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Uncontrolled Recursion vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft deep ASN.1 structures that trigger unbounded recursive parsing. This leads to a Denial-of-Service (DoS) via stack exhaustion when parsing untrusted DER inputs. This issue has been patched in version 1.3.2.

Risk Information
cvss4
Base: 8.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Integer Overflow vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft ASN.1 structures containing OIDs with oversized arcs. These arcs may be decoded as smaller, trusted OIDs due to 32-bit bitwise truncation, enabling the bypass of downstream OID-based security decisions. This issue has been patched in version 1.3.2.

Risk Information
cvss4
Base: 6.3
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. Prior to versions 7.0.13 and 8.0.2, working with large buffers in Lua scripts can lead to a stack overflow. Users of Lua rules and output scripts may be affected when working with large buffers. This includes a rule passing a large buffer to a Lua script. This issue has been patched in versions 7.0.13 and 8.0.2. A workaround for this issue involves disabling Lua rules and output scripts, or making sure limits, such as stream.depth.reassembly and HTTP response body limits (response-body-limit), are set to less than half the stack size.

Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
Description

Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. In versions from 8.0.0 to before 8.0.2, a NULL dereference can occur when the entropy keyword is used in conjunction with base64_data. This issue has been patched in version 8.0.2. A workaround involves disabling rules that use entropy in conjunction with base64_data.

Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

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Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

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Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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