American Airlines Company Cyber Security Posture
aa.comEmbark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential. With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American.
American Airlines Company Details
american-airlines
54106 employees
1078273.0
481
Airlines and Aviation
aa.com
Scan still pending
AME_2540413
In-progress
American Airlines Risk Score (AI oriented)Between 900 and 1000
This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.
American Airlines Global Score.png)
American Airlines Company Scoring based on AI Models
| Model Name | Date | Description | Current Score Difference | Score |
|---|---|---|---|---|
| AVERAGE-Industry | 03-12-2025 | This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers. | N/A | Between 900 and 1000 |
American Airlines Company Cyber Security News & History
| Entity | Type | Severity | Impact | Seen | Url ID | Details | View |
|---|---|---|---|---|---|---|---|
| American Airlines | Breach | 80 | 4 | 02/2022 | AME104022922 | Link | |
Rankiteo Explanation : Attack with significant impact with customers data leaksDescription: American Airlines suffered from a data breach incident, an unauthorized actor gained access to the personal information of customers and employees through a phishing campaign. The exposed information includes address, phone number, driver's license number, passport number, and certain medical information. They engaged a third-party cybersecurity forensic firm for the investigation and implemented additional technical safeguards to prevent a similar incident from occurring in the future. | |||||||
| American Airlines | Breach | 100 | 7 | 6/2025 | AME404060825 | Link | |
Rankiteo Explanation : Attack that could injure or kill peopleDescription: A preliminary report from the National Transportation Safety Board found indications maintenance errors could be at fault for an American Airlines plane that caught fire after making an emergency landing at Denver International Airport in March. Investigators discovered some parts were loose and appeared to be installed incorrectly, with one allowing fuel to leak from the fitting. The fire was put out in less than a minute by ground crews in Denver. Twelve people were taken to a hospital with minor injuries following the fire. | |||||||
| American Airlines, Inc. | Breach | 60 | 3 | 4/2023 | AME516072625 | Link | |
Rankiteo Explanation : Attack with significant impact with internal employee data leaksDescription: American Airlines reported a data breach involving its third-party vendor, pilotcredentials.com, on June 23, 2023. The breach occurred on or around April 30, 2023, and potentially exposed personal information of applicants, including names and Social Security numbers. Approximately 1,000 individuals were affected. | |||||||
| American Airlines, Inc. | Breach | 85 | 4 | 7/2022 | AME836072825 | Link | |
Rankiteo Explanation : Attack with significant impact with customers data leaksDescription: The Maine Office of the Attorney General reported on September 16, 2022, a data breach affecting American Airlines from July 3 to July 7, 2022, due to external system hacking. This breach involved personal data, including driver's license numbers, and affected a total of 1,708 individuals. | |||||||
| American Airlines, Inc. | Breach | 85 | 4 | 12/2014 | AME1015072825 | Link | |
Rankiteo Explanation : Attack with significant impact with customers data leaksDescription: The California Office of the Attorney General reported that American Airlines experienced unauthorized access to its online AAdvantage accounts, with the incident occurring on or about December 30, 2014. The breach potentially exposed personal information, including names, email addresses, phone numbers, and the last four digits of credit/debit cards, affecting an unspecified number of individuals. The breach was reported on January 15, 2015. | |||||||
American Airlines Company Subsidiaries
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential. With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American.
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American Airlines Cyber Security News
American Airlines and Mastercard renew partnership for even more rewarding travel experiences
The agreement strengthens one of the world's largest co-branded portfolios, enhancing priceless experiences for AAdvantage Mastercard ...
North American airlines targeted by cyberattacks
The FBI posted a warning on X on Friday evening that Scattered Spider was targeting the aviation industry and said it was "actively working with ...
American Airlines System Outage: A Wake-Up Call for Cybersecurity Risks in Aviation
(AAL) exposed critical vulnerabilities in the airline's digital infrastructure, disrupting flights, stranding passengers, and underscoring the ...
North American airlines prioritise cybersecurity and AI in IT investments, reports SITA
The 2024 North American Air Transport IT Insights report has indicated a significant shift in IT investment priorities.
Airlines in North America prioritize investments in cyber, AI
Airlines across North America plan to make significant investments in cybersecurity and AI as the aviation sector focuses on upgrading its ...
SITA Report Reveals North American Airlines Prioritizing Cybersecurity and AI as IT Investments Surge
SITA, the leading IT provider for the air transport industry, released the 2024 North American Air Transport IT Insights report, ...
American Airlines blames brief grounding of flights on technical problem
American said in an email that the problem Tuesday morning was caused by a vendor technology issue that “impacted systems needed to release ...
Was a Cyber Attack Behind American Airlines' Nationwide Technical Issue?
Early Tuesday morning, American Airlines flights across the country were temporarily grounded due to a "technical issue," the airline ...
American Airlines resumes flights after brief grounding ahead of busy Christmas travel
The issue that briefly affected the carrier's ability to get its planes in the air involved network hardware and was caused by DXC Technology ( ...
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Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
American Airlines CyberSecurity History Information
How many cyber incidents has American Airlines faced?
Total Incidents: According to Rankiteo, American Airlines has faced 5 incidents in the past.
What types of cybersecurity incidents have occurred at American Airlines?
Incident Types: The types of cybersecurity incidents that have occurred include Breach.
How does American Airlines detect and respond to cybersecurity incidents?
Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with fire put out by ground crews in less than a minute and third party assistance with engaged a third-party cybersecurity forensic firm and remediation measures with implemented additional technical safeguards.
Incident Details
Can you provide details on each incident?
Incident : Data Breach
Title: American Airlines AAdvantage Accounts Breach
Description: Unauthorized access to American Airlines' online AAdvantage accounts potentially exposed personal information, including names, email addresses, phone numbers, and the last four digits of credit/debit cards.
Date Detected: 2014-12-30
Date Publicly Disclosed: 2015-01-15
Type: Data Breach
Attack Vector: Unauthorized Access
Incident : Data Breach
Title: American Airlines Data Breach
Description: The Maine Office of the Attorney General reported on September 16, 2022, a data breach affecting American Airlines from July 3 to July 7, 2022, due to external system hacking. This breach involved personal data, including driver's license numbers, and affected a total of 1,708 individuals.
Date Detected: 2022-07-03
Date Publicly Disclosed: 2022-09-16
Type: Data Breach
Attack Vector: External System Hacking
Incident : Data Breach
Title: American Airlines Data Breach
Description: American Airlines reported a data breach involving its third-party vendor, pilotcredentials.com, on June 23, 2023. The breach occurred on or around April 30, 2023, and potentially exposed personal information of applicants, including names and Social Security numbers. Approximately 1,000 individuals were affected.
Date Detected: 2023-06-23
Date Publicly Disclosed: 2023-06-23
Type: Data Breach
Incident : Physical Incident
Title: American Airlines Plane Fire Incident
Description: A preliminary report from the National Transportation Safety Board found indications maintenance errors could be at fault for an American Airlines plane that caught fire after making an emergency landing at Denver International Airport in March.
Date Detected: March 2025
Type: Physical Incident
Vulnerability Exploited: Maintenance errors
Incident : Data Breach
Title: American Airlines Data Breach
Description: American Airlines suffered from a data breach incident, an unauthorized actor gained access to the personal information of customers and employees through a phishing campaign.
Type: Data Breach
Attack Vector: Phishing
Threat Actor: Unauthorized actor
What are the most common types of attacks the company has faced?
Common Attack Types: The most common types of attacks the company has faced is Breach.
Impact of the Incidents
What was the impact of each incident?
Incident : Data Breach AME1015072825
Data Compromised: Names, Email Addresses, Phone Numbers, Last four digits of credit/debit cards
Incident : Data Breach AME836072825
Data Compromised: Driver's License Numbers
Incident : Data Breach AME516072625
Data Compromised: names, Social Security numbers
Incident : Physical Incident AME404060825
Systems Affected: Airplane engine and escape slide
Operational Impact: Emergency landing, passenger evacuation
Incident : Data Breach AME104022922
Data Compromised: Address, Phone number, Driver's license number, Passport number, Certain medical information
What types of data are most commonly compromised in incidents?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Names, Email Addresses, Phone Numbers, Last four digits of credit/debit cards, Personal Data, names, Social Security numbers and Personal information of customers and employees.
Which entities were affected by each incident?
Incident : Data Breach AME1015072825
Entity Type: Corporation
Industry: Aviation
Location: United States
Incident : Physical Incident AME404060825
Entity Type: Airline
Industry: Aviation
Location: Denver International Airport
Customers Affected: 172
Response to the Incidents
What measures were taken in response to each incident?
Incident : Physical Incident AME404060825
Containment Measures: Fire put out by ground crews in less than a minute
Incident : Data Breach AME104022922
Third Party Assistance: Engaged a third-party cybersecurity forensic firm
Remediation Measures: Implemented additional technical safeguards
How does the company involve third-party assistance in incident response?
Third-Party Assistance: The company involves third-party assistance in incident response through Engaged a third-party cybersecurity forensic firm.
Data Breach Information
What type of data was compromised in each breach?
Incident : Data Breach AME1015072825
Type of Data Compromised: Names, Email Addresses, Phone Numbers, Last four digits of credit/debit cards
Personally Identifiable Information: Names, Email Addresses, Phone Numbers
Incident : Data Breach AME836072825
Type of Data Compromised: Personal Data
Number of Records Exposed: 1708
Sensitivity of Data: High
Personally Identifiable Information: Driver's License Numbers
Incident : Data Breach AME516072625
Type of Data Compromised: names, Social Security numbers
Number of Records Exposed: 1000
Sensitivity of Data: High
Personally Identifiable Information: True
Incident : Data Breach AME104022922
Type of Data Compromised: Personal information of customers and employees
Sensitivity of Data: High
Personally Identifiable Information: Address, Phone number, Driver's license number, Passport number
What measures does the company take to prevent data exfiltration?
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Implemented additional technical safeguards.
How does the company handle incidents involving personally identifiable information (PII)?
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by fire put out by ground crews in less than a minute.
Lessons Learned and Recommendations
What lessons were learned from each incident?
Incident : Physical Incident AME404060825
Lessons Learned: Investigation into maintenance errors and escape slide malfunction
What are the key lessons learned from past incidents?
Key Lessons Learned: The key lessons learned from past incidents are Investigation into maintenance errors and escape slide malfunction.
References
Where can I find more information about each incident?
Incident : Data Breach AME1015072825
Source: California Office of the Attorney General
Incident : Data Breach AME836072825
Source: Maine Office of the Attorney General
Date Accessed: 2022-09-16
Incident : Physical Incident AME404060825
Source: CBS News
Where can stakeholders find additional resources on cybersecurity best practices?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: California Office of the Attorney General, and Source: Maine Office of the Attorney GeneralDate Accessed: 2022-09-16, and Source: CBS News.
Investigation Status
What is the current status of the investigation for each incident?
Incident : Physical Incident AME404060825
Investigation Status: Under investigation by NTSB
Post-Incident Analysis
What were the root causes and corrective actions taken for each incident?
Incident : Physical Incident AME404060825
Root Causes: Maintenance errors leading to fuel leak and fire
What is the company's process for conducting post-incident analysis?
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Engaged a third-party cybersecurity forensic firm.
Additional Questions
General Information
Who was the attacking group in the last incident?
Last Attacking Group: The attacking group in the last incident was an Unauthorized actor.
Incident Details
What was the most recent incident detected?
Most Recent Incident Detected: The most recent incident detected was on 2014-12-30.
What was the most recent incident publicly disclosed?
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2015-01-15.
Impact of the Incidents
What was the most significant data compromised in an incident?
Most Significant Data Compromised: The most significant data compromised in an incident were Names, Email Addresses, Phone Numbers, Last four digits of credit/debit cards, Driver's License Numbers, names, Social Security numbers, Address, Phone number, Driver's license number, Passport number and Certain medical information.
What was the most significant system affected in an incident?
Most Significant System Affected: The most significant system affected in an incident was Airplane engine and escape slide.
Response to the Incidents
What third-party assistance was involved in the most recent incident?
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was Engaged a third-party cybersecurity forensic firm.
What containment measures were taken in the most recent incident?
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was Fire put out by ground crews in less than a minute.
Data Breach Information
What was the most sensitive data compromised in a breach?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Names, Email Addresses, Phone Numbers, Last four digits of credit/debit cards, Driver's License Numbers, names, Social Security numbers, Address, Phone number, Driver's license number, Passport number and Certain medical information.
What was the number of records exposed in the most significant breach?
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 278.0.
Lessons Learned and Recommendations
What was the most significant lesson learned from past incidents?
Most Significant Lesson Learned: The most significant lesson learned from past incidents was Investigation into maintenance errors and escape slide malfunction.
References
What is the most recent source of information about an incident?
Most Recent Source: The most recent source of information about an incident are California Office of the Attorney General, Maine Office of the Attorney General and CBS News.
Investigation Status
What is the current status of the most recent investigation?
Current Status of Most Recent Investigation: The current status of the most recent investigation is Under investigation by NTSB.
What Do We Measure?
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
