Incident Score: Analysis & Impact (CAR1774881300)
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Rankiteo Score Impact Analysis
Key Highlights From The Incident Analysis
- Timeline of CareCloud's Breach and lateral movement inside company's environment.
- Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
- How Rankiteo’s incident engine converts technical details into a normalized incident score.
- How this cyber incident impacts CareCloud Rankiteo cyber scoring and cyber rating.
- Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.
Full Incident Analysis Transcript
In this Rankiteo incident briefing, we review the CareCloud breach identified under incident ID CAR1774881300.
The analysis begins with a detailed overview of CareCloud's information like the linkedin page: https://www.linkedin.com/company/carecloud, the number of followers: 70040, the industry type: IT Services and IT Consulting and the number of employees: 1499 employees
After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 759 and after the incident was 700 with a difference of -59 which is could be a good indicator of the severity and impact of the incident.
In the next step of the video, we will analyze in more details the incident and the impact it had on CareCloud and their customers.
On 24 March 2024, CareCloud disclosed Data Breach issues under the banner "CareCloud Healthcare Software Breach Exposes Patient Data in Potential Leak".
Healthcare software provider CareCloud disclosed a cybersecurity incident that may have exposed patient electronic health records (EHR) after hackers breached one of its systems.
The disruption is felt across the environment, affecting One of six EHR environments, and exposing Patient electronic health records (EHR).
Formal response steps have not been shared publicly yet.
The case underscores how Ongoing.
Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.
The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.
MITRE ATT&CK® Correlation Analysis
Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Exploit Public-Facing Application (T1190) with moderate confidence (60%), with evidence including hackers breached one of its systems, and one of six EHR environments was affected and Valid Accounts (T1078) with moderate confidence (50%), supported by evidence indicating unauthorized actor gained access to the system. Under the Credential Access tactic, the analysis identified Unsecured Credentials (T1552) with moderate confidence (50%), supported by evidence indicating unauthorized actor gained access to the system. Under the Collection tactic, the analysis identified Data from Local System (T1005) with moderate to high confidence (80%), supported by evidence indicating patient electronic health records (EHR) may have been exposed. Under the Exfiltration tactic, the analysis identified Exfiltration Over C2 Channel (T1041) with moderate to high confidence (70%), with evidence including extent of data exposure remains under assessment, and potential leak and Transfer Data to Cloud Account (T1537) with lower confidence (40%), supported by evidence indicating eHR environment compromised for eight hours. Under the Impact tactic, the analysis identified Defacement (T1491) with lower confidence (30%), supported by evidence indicating network disruption temporarily compromised an EHR environment and Service Stop (T1489) with moderate confidence (50%), with evidence including march 16 network disruption, and eHR environment compromised for eight hours. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.
Sources & References
- CareCloud Rankiteo Cyber Incident Details: https://www.rankiteo.com/company/carecloud/incident/CAR1774881300
- CareCloud CyberSecurity Rating page: https://www.rankiteo.com/company/carecloud
- CareCloud Rankiteo Cyber Incident Blog Article: https://blog.rankiteo.com/car1774881300-carecloud-breach-march-2026/
- CareCloud CyberSecurity Score History: https://www.rankiteo.com/company/carecloud/history
- CareCloud CyberSecurity Incident Source: https://therecord.media/carecloud-hack-data-breach-sec
- Rankiteo A.I CyberSecurity Rating methodology: https://www.rankiteo.com/Images/rankiteo_algo.pdf
- Rankiteo TPRM Scoring methodology: https://static.rankiteo.com/model/rankiteo_tprm_methodology.pdf