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CareCloud

CareCloud Vendor Cyber Rating & Cyber Score

carecloud.com

CareCloud, Inc., formerly MTBC, is a leading healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems. In today’s challenging healthcare landscape, healthcare organizations need an innovative partner who can help enhance clinical workflows, increase revenue, modernize the patient experience, and reduce operational expenses. Recognized for our inclusive, supportive culture, we attract highly talented professionals who are passionate about making healthcare better. Learn more on www.carecloud.com. Want to join our team? Check out our open positions at www.carecloud.com/company-careers/


CareCloud A.I CyberSecurity Scoring

CareCloud
Company Information
Website:https://www.carecloud.com
Employees number:1,499
Number of followers:70,040
NAICS:5415
Industry Type:IT Services and IT Consulting
Homepage:carecloud.com
CareCloud Risk Score (AI oriented)
Between 700 and 749
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CareCloudIT Services and IT Consulting
Updated:
30/03/2026
701/1000
Moderate
Ba
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CareCloud Global Score (TPRM)
xxxx
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CareCloudIT Services and IT Consulting
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CareCloud
CareCloudModerate
Current Score
701Ba (MODERATE)
01000
1 incidents
-59 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
JUNE 2026
704Before Incident
MAY 2026
703Before Incident
APRIL 2026
702Before Incident
MARCH 2026
759Before Incident
Breach
16 Mar 2026CareCloud
CareCloud: Healthcare software firm CareCloud informs SEC of potential patient data leak

CareCloud Healthcare Software Breach Exposes Patient Data in Potential Leak

700After Incident
CRITICAL-59
CAR1774881300
CareCloud Healthcare Software Breach Exposes Patient Data in Potential Leak Healthcare software provider CareCloud disclosed a cybersecurity incident that may have exposed patient electronic health records (EHR) after hackers breached one of its systems. The company filed a notice with the Securities and Exchange Commission (SEC) on March 24, revealing that a March 16 network disruption temporarily compromised an EHR environment for eight hours. An investigation confirmed that an unauthorized actor gained access to the system, though the extent of data exposure remains under assessment. CareCloud, which serves over 45,000 healthcare providers and reported $120.5 million in revenue last year, stated it is still determining whether patient information was accessed or exfiltrated, including the volume and categories of affected data. The company has not disclosed the number of impacted individuals. The incident was initially reported to law enforcement but was later deemed "material" due to the sensitivity of the data and potential consequences, including remediation costs, legal and regulatory fallout, reputational damage, and operational disruptions. Only one of six EHR environments was affected, and no other CareCloud platforms were compromised. No hacking group has claimed responsibility as of March 27. This breach follows a string of recent attacks on healthcare technology firms, including: - Insightin, where 1.1 million records were stolen in a September 2023 incident reported earlier this month. - TriZetto Provider Solutions, which exposed 3 million records in a 2024 breach. - Episource, where 5 million individuals were affected by a separate attack this year. CareCloud has not responded to requests for further details. The investigation into the breach is ongoing.
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
Data Compromised: Patient electronic health records (EHR)Systems Affected: One of six EHR environmentsDowntime: 8 hoursOperational Impact: Operational disruptionsBrand Reputation Impact: Reputational damageLegal Liabilities: Legal and regulatory fallout
DATA BREACH
Type Of Data Compromised: Patient electronic health records (EHR)Sensitivity Of Data: High (health records)Personally Identifiable Information: Likely
FEBRUARY 2026
759Before Incident
JANUARY 2026
759Before Incident
DECEMBER 2025
759Before Incident
NOVEMBER 2025
759Before Incident
OCTOBER 2025
759Before Incident
SEPTEMBER 2025
759Before Incident
AUGUST 2025
759Before Incident
JULY 2025
759Before Incident

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