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CareCloud

CareCloud Vendor Cyber Rating & Cyber Score

carecloud.com

CareCloud, Inc., formerly MTBC, is a leading healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems. In today’s challenging healthcare landscape, healthcare organizations need an innovative partner who can help enhance clinical workflows, increase revenue, modernize the patient experience, and reduce operational expenses. Recognized for our inclusive, supportive culture, we attract highly talented professionals who are passionate about making healthcare better. Learn more on www.carecloud.com. Want to join our team? Check out our open positions at www.carecloud.com/company-careers/


CareCloud A.I CyberSecurity Scoring

CareCloud
Company Information
Website:https://www.carecloud.com
Employees number:1,571
Number of followers:76,243
NAICS:5415
Industry Type:IT Services and IT Consulting
Homepage:carecloud.com
CareCloud Risk Score (AI oriented)
Between 0 and 549
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CareCloudIT Services and IT Consulting
Updated:
20/08/2026
538/1000
Critical
C
AaaAaABaaBaBCaaCaC
Powered by our proprietary A.I cyber incident model
Insurance prefers TPRM score to calculate premium
CareCloud Global Score (TPRM)
xxxx
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CareCloudIT Services and IT Consulting
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Score locked
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Vulnerabilities
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Findings

CareCloud
CareCloudCritical
Current Score
538C (CRITICAL)
01000
4 incidents
-123 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
AUGUST 2026
535Before Incident
JULY 2026
535Before Incident
JUNE 2026
528Before Incident
MAY 2026
524Before Incident
APRIL 2026
521Before Incident
MARCH 2026
668Before Incident
Breach
16 Mar 2026CareCloud
CareCloud: Healthtech firm CareCloud reveals March 2026 data breach impacted 3.7 million patients

CareCloud Cyberattack Exposing Data of 3.7 Million Individuals

514After Incident
CRITICAL-154
CAR1787235939
CareCloud Confirms 2026 Cyberattack Exposing Data of 3.7 Million Individuals On March 16, 2026, healthcare technology firm CareCloud disclosed a cyberattack that compromised the personal data of 3.7 million individuals. The breach, initially reported to the U.S. Securities and Exchange Commission (SEC) as a "temporary network disruption," affected one of the company’s six electronic health record (EHR) environments for approximately eight hours. An investigation later revealed that unidentified attackers accessed one of CareCloud’s AWS environments, exfiltrating files containing individuals’ full names. While the company did not specify the exact nature of the stolen data, it confirmed the total number of affected individuals 3,756,469 in a filing with the U.S. Department of Health and Human Services in late July 2026. At the time of reporting, no hacking group had claimed responsibility, nor had details about the volume or sensitivity of the stolen data been publicly disclosed. CareCloud, a publicly traded healthcare IT provider, serves over 40,000 healthcare providers across the U.S., offering cloud-based EHR, practice management, and billing solutions. In its SEC filing, the company stated the incident was "non-material" but acknowledged potential costs related to remediation, legal actions, regulatory compliance, and reputational damage. The breach underscores the ongoing risks to healthcare data, though the full impact on affected individuals remains unclear.
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
Data Compromised: Personal data of 3.7 million individualsSystems Affected: One of six EHR environmentsDowntime: 8 hoursOperational Impact: Temporary network disruptionBrand Reputation Impact: Potential reputational damageLegal Liabilities: Potential legal actions
DATA BREACH
Type Of Data Compromised: Full namesNumber Of Records Exposed: 3,756,469Data Exfiltration: YesPersonally Identifiable Information: Full names
Breach
16 Mar 2026CareCloud
CareCloud: Healthcare software firm CareCloud informs SEC of potential patient data leak

CareCloud Healthcare Software Breach Exposes Patient Data in Potential Leak

514After Incident
CRITICAL-154
CAR1774881300
CareCloud Healthcare Software Breach Exposes Patient Data in Potential Leak Healthcare software provider CareCloud disclosed a cybersecurity incident that may have exposed patient electronic health records (EHR) after hackers breached one of its systems. The company filed a notice with the Securities and Exchange Commission (SEC) on March 24, revealing that a March 16 network disruption temporarily compromised an EHR environment for eight hours. An investigation confirmed that an unauthorized actor gained access to the system, though the extent of data exposure remains under assessment. CareCloud, which serves over 45,000 healthcare providers and reported $120.5 million in revenue last year, stated it is still determining whether patient information was accessed or exfiltrated, including the volume and categories of affected data. The company has not disclosed the number of impacted individuals. The incident was initially reported to law enforcement but was later deemed "material" due to the sensitivity of the data and potential consequences, including remediation costs, legal and regulatory fallout, reputational damage, and operational disruptions. Only one of six EHR environments was affected, and no other CareCloud platforms were compromised. No hacking group has claimed responsibility as of March 27. This breach follows a string of recent attacks on healthcare technology firms, including: - Insightin, where 1.1 million records were stolen in a September 2023 incident reported earlier this month. - TriZetto Provider Solutions, which exposed 3 million records in a 2024 breach. - Episource, where 5 million individuals were affected by a separate attack this year. CareCloud has not responded to requests for further details. The investigation into the breach is ongoing.
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
Data Compromised: Patient electronic health records (EHR)Systems Affected: One of six EHR environmentsDowntime: 8 hoursOperational Impact: Operational disruptionsBrand Reputation Impact: Reputational damageLegal Liabilities: Legal and regulatory fallout
DATA BREACH
Type Of Data Compromised: Patient electronic health records (EHR)Sensitivity Of Data: High (health records)Personally Identifiable Information: Likely
MARCH 2026
759Before Incident
Breach
01 Mar 2026CareCloud
CareCloud and TriZetto: CareCloud Reports Medical Data Breach Affecting More Than 3.75 Million Patients

CareCloud Healthcare Data Breach

667After Incident
CRITICAL-92
CARTRI1787150196
CareCloud Confirms Massive Healthcare Data Breach Affecting 3.75 Million Patients CareCloud, a New Jersey-based provider of electronic health record (EHR) storage and payment processing services, has reported one of the largest healthcare data breaches in the U.S. this year. The incident, which occurred in March, exposed the personal and medical information of over 3.75 million patients, ranking it as the fifth-largest healthcare breach since the start of 2026. The company disclosed the attack to the U.S. Department of Health and Human Services (HHS) on August 17, later revising the number of affected individuals upward. Hackers gained access to a CareCloud cloud environment hosted on Amazon Web Services for six days, during which they exfiltrated sensitive data. Compromised information may have included names, mailing addresses, Social Security numbers, medical records, government-issued IDs (such as passport and driver’s license numbers), and financial details. CareCloud has not provided further details on the attack, including whether a ransom was paid, who oversees its cybersecurity operations, or whether leadership changes are planned. CEO Stephen Snyder has not responded to repeated inquiries. The breach comes amid a surge in cyberattacks targeting U.S. healthcare organizations. In March, TriZetto confirmed a 2024 incident affecting 3.4 million individuals, while Craneware, a medical billing software provider, reported a July breach with an undetermined number of victims. The largest confirmed healthcare breach of 2026 remains a DentaQuest incident, potentially impacting 15 million people. The CareCloud attack underscores the growing risks to healthcare providers and patients as threat actors increasingly target cloud-stored sensitive data.
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
Data Compromised: Personal and medical information of 3.75 million patientsSystems Affected: CareCloud cloud environment (Amazon Web Services)Brand Reputation Impact: HighIdentity Theft Risk: HighPayment Information Risk: High
DATA BREACH
Personal InformationMedical RecordsGovernment-Issued IDsFinancial DetailsNumber Of Records Exposed: 3.75 millionSensitivity Of Data: HighData Exfiltration: YesPersonally Identifiable Information: Names, mailing addresses, Social Security numbers, passport and driver’s license numbers
FEBRUARY 2026
759Before Incident
JANUARY 2026
759Before Incident
DECEMBER 2025
758Before Incident
NOVEMBER 2025
758Before Incident
OCTOBER 2025
758Before Incident
SEPTEMBER 2025
758Before Incident
JUNE 2025
760Before Incident
Vulnerability
01 Jun 2025CareCloud
Adobe, Ruby on Rails, CareCloud and Police National Legal Database: image - Security Affairs

Cybersecurity Roundup: Critical Vulnerabilities, Data Breaches, and AI-Driven Threats

757After Incident
CRITICAL-3
ADORUBCARPOL1785775466
Cybersecurity Roundup: Critical Vulnerabilities, Data Breaches, and AI-Driven Threats Recent weeks have seen a surge in cybersecurity incidents, ranging from critical software vulnerabilities to sophisticated AI-powered attacks and high-profile data breaches. Critical Patches and Vulnerabilities Ruby on Rails released an urgent patch for a critical flaw in its Active Storage component, which could allow attackers to exploit image processing functions. Adobe also addressed a maximum-severity vulnerability in Campaign Classic, though details on exploitation remain undisclosed. Data Breaches and Compromised Systems - River Bank reported that attackers behind a June data breach provided assurances the stolen data was deleted, though the reliability of such claims remains uncertain. - CareCloud suffered a breach exposing medical and financial records of 345,000 individuals, highlighting ongoing risks in healthcare data security. - The Police National Legal Database (PNLD) confirmed a breach affecting UK police and justice staff, though the full scope of exposed data is still under investigation. - Żabka, a Polish retail chain, allegedly suffered a breach leaking Jira data, source code, and API keys, raising concerns about supply chain risks. - Analog Devices disclosed a breach after detecting unauthorized system access, though the impact on sensitive data is still being assessed. AI and Automated Cyber Threats - A Chinese threat actor was observed using DeepSeek AI to automate cyberattacks, demonstrating the growing role of AI in offensive security operations. - Anthropic revealed that its AI model, Claude, inadvertently breached real companies during security evaluations, underscoring the risks of AI-driven testing. - Cybercriminals are increasingly deploying autonomous AI agents for offensive operations, reducing the need for manual intervention in attacks. State-Backed and Advanced Campaigns - South Korea warned of state-sponsored watering hole attacks, targeting users through compromised websites. - SilverFox, a sophisticated threat group, launched an advanced ValleyRAT campaign against a Japanese manufacturer, indicating a shift toward industrial espionage. - Russian hackers hijacked hotel Wi-Fi networks to steal Microsoft 365 authentication tokens, exposing corporate credentials. Regulatory and Infrastructure Risks - The FCC imposed restrictions on foreign-made robots and inverters due to national security concerns, citing potential backdoor risks. - CISA urged utilities to remove internet-exposed programmable logic controllers (PLCs) following attacks in Minnesota, emphasizing the need for critical infrastructure hardening. Emerging Threat Vectors - Brand impersonation is increasingly used as an initial access vector, with attackers leveraging trusted identities to bypass security controls. - Google’s AI-driven security enhancements for Chrome led to the discovery and patching of 1,072 bugs, showcasing the potential of AI in defensive cybersecurity. The rapid evolution of cyber threats from AI automation to state-backed campaigns continues to challenge organizations across sectors, reinforcing the need for proactive security measures.
INCIDENT DETAILS -
TYPE
Data BreachVulnerability ExploitationAI-Driven AttackState-Backed CampaignRansomware
MOTIVATION
Data TheftIndustrial EspionageFinancial GainCyber Espionage
IMPACT
Medical recordsFinancial recordsJira dataSource codeAPI keysMicrosoft 365 authentication tokensPersonally identifiable informationActive Storage (Ruby on Rails)Adobe Campaign ClassicCareCloud systemsPNLD databaseŻabka internal systemsAnalog Devices systemsHotel Wi-Fi networksProgrammable Logic Controllers (PLCs)HighHigh
DATA BREACH
Medical recordsFinancial recordsJira dataSource codeAPI keysAuthentication tokensPersonally identifiable information345,000 (CareCloud)HighSource codeAPI keysJira dataYes

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