Ruby
Company Details
Linkedin ID:
callruby
Website:
Employees number:
679
Number of followers:
14,232
NAICS:
517
Industry Type:
Homepage:
ruby.com
IP Addresses:
0
Company ID:
RUB_2190375
Scan Status:
In-progress
Ruby Company CyberSecurity Posture
ruby.com
Ruby supports more than 10,000 businesses with live virtual receptionists and 24/7 chat services. But the big thing we do is a hundred little things that help owners cultivate great relationships with clients—from first impressions to lasting loyalty. We’re like the modern version of a handwritten thank you note. Something you do because it’s the right thing to do, not because you have to. We give your clients the personalized service and interactions they deserve, making meaningful connections that help your business grow and thrive. From virtual receptionists that greet callers, transfer calls, take messages, book appointments and perform intake to 24/7 live chat specialists that engage website visitors, answer FAQs and transfer leads to your team—Ruby is the dedicated teammate that makes each conversation better for you and your clients. Try Ruby risk-free. Visit www.ruby.com to get started.
Ruby A.I CyberSecurity Scoring
Ruby Risk Score (AI oriented)Between 750 and 799
Ruby
Updated:
- Powered by our proprietary A.I cyber incident model
- Insurance preferes TPRM score to calculate premium
Ruby Global Score (TPRM)XXXX
Ruby
- Instant access to detailed risk factors
- Benchmark vs. industry & size peers
- Vulnerabilities
- Findings
Ruby Company CyberSecurity News & History
Past Incidents
2
Attack Types
1
Ruby
Cyber Attack
Rankiteo Explanation
Attack threatening the organization's existence
Description: Portland-based phone receptionist service Ruby Receptionists suffered a cyberattack in 2019 that knocked it offline for a whole day and disrupted some functions through the holiday weekend. The attack did not result in any data security breach nor did it affect any of its chats on its recently acquired portal ProfessionalChat. The company immediately engaged an expert national top security firm and law enforcement to uncover the cause and establish the next steps.
Ruby
Cyber Attack
Rankiteo Explanation
Attack threatening the economy of a geographical region
Description: Ruby Receptionist, a phone receptionist service provider for thousands of small businesses, suffered a major outage that knocked it offline all week after its online vendor suffered a cyber attack. The attack left the company unable to accept any incoming calls or online messages and it had to ask its clients to stop forwarding their phone calls to Ruby. However, the company rebuilt its systems on Amazon’s servers and resumed its service in a short span of time.
Ruby Company Scoring based on AI Models
Cyber Incidents Likelihood 3 - 6 - 9 months
A.I Risk Score Likelihood 3 - 6 - 9 months
Underwriter Stats for Ruby
Incidents vs Telecommunications Industry Average (This Year)
No incidents recorded for Ruby in 2025.
Incidents vs All-Companies Average (This Year)
No incidents recorded for Ruby in 2025.
Incident Types Ruby vs Telecommunications Industry Avg (This Year)
No incidents recorded for Ruby in 2025.
Incident History — Ruby (X = Date, Y = Severity)
Ruby cyber incidents detection timeline including parent company and subsidiaries
Ruby Company Subsidiaries
Ruby supports more than 10,000 businesses with live virtual receptionists and 24/7 chat services. But the big thing we do is a hundred little things that help owners cultivate great relationships with clients—from first impressions to lasting loyalty. We’re like the modern version of a handwritten thank you note. Something you do because it’s the right thing to do, not because you have to. We give your clients the personalized service and interactions they deserve, making meaningful connections that help your business grow and thrive. From virtual receptionists that greet callers, transfer calls, take messages, book appointments and perform intake to 24/7 live chat specialists that engage website visitors, answer FAQs and transfer leads to your team—Ruby is the dedicated teammate that makes each conversation better for you and your clients. Try Ruby risk-free. Visit www.ruby.com to get started.
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Ruby CyberSecurity News
October 14, 2025 07:00 AM
npm, PyPI, and RubyGems Packages Found Sending Developer Data to Discord Channels
Cybersecurity researchers have identified several malicious packages across npm, Python, and Ruby ecosystems that leverage Discord as a...
October 13, 2025 07:00 AM
Hackers Hijack Discord Webhooks to Control Systems Through npm, PyPI, and Ruby Packages
discord webhooks attack - Researchers from Socket's Threat Research Team have discovered an emerging wave of supply chain attacks.
October 13, 2025 07:00 AM
Threat Actors Weaponize Discord Webhooks for Command and Control with npm, PyPI, and Ruby Packages
Discord webhooks abused as stealthy C2/exfiltration in npm, PyPI and RubyGems packages (e.g., mysql-dumpdiscord) to steal configs. ASAP.
October 12, 2025 07:00 AM
Threat Actors Exploit Discord Webhooks for C2 via npm, PyPI, and Ruby Packages
Threat actors are increasingly abusing Discord webhooks as covert command-and-control (C2) channels inside open-source packages,...
October 08, 2025 07:00 AM
Qantas hacker ransom risky, experts say
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September 29, 2025 07:00 AM
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September 18, 2025 07:00 AM
The Python Software Foundation team has invalidated all PyPI tokens stolen in the GhostAction supply chain attack in early September, confirming that the threat actors didn't abuse them to publish malware. https://lnkd.in/ecZmuhfe
August 20, 2025 07:00 AM
RCE Vulnerability on CodeRabbit Production Servers Grants Write Access to 1M Repositories
Security researchers have disclosed a critical vulnerability in CodeRabbit, a popular AI-powered code review platform, that enabled remote...
August 20, 2025 07:00 AM
CodeRabbit’s Production Servers RCE Vulnerability Enables Write Access on 1M Repositories
A critical remote code execution (RCE) vulnerability in CodeRabbit's production infrastructure that provided unauthorized access to over one...
Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
Ruby CyberSecurity History Information
Official Website of Ruby
The official website of Ruby is https://www.ruby.com/.
Ruby’s AI-Generated Cybersecurity Score
According to Rankiteo, Ruby’s AI-generated cybersecurity score is 750, reflecting their Fair security posture.
How many security badges does Ruby’ have ?
According to Rankiteo, Ruby currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
Does Ruby have SOC 2 Type 1 certification ?
According to Rankiteo, Ruby is not certified under SOC 2 Type 1.
Does Ruby have SOC 2 Type 2 certification ?
According to Rankiteo, Ruby does not hold a SOC 2 Type 2 certification.
Does Ruby comply with GDPR ?
According to Rankiteo, Ruby is not listed as GDPR compliant.
Does Ruby have PCI DSS certification ?
According to Rankiteo, Ruby does not currently maintain PCI DSS compliance.
Does Ruby comply with HIPAA ?
According to Rankiteo, Ruby is not compliant with HIPAA regulations.
Does Ruby have ISO 27001 certification ?
According to Rankiteo,Ruby is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Industry Classification of Ruby
Ruby operates primarily in the Telecommunications industry.
Number of Employees at Ruby
Ruby employs approximately 679 people worldwide.
Subsidiaries Owned by Ruby
Ruby presently has no subsidiaries across any sectors.
Ruby’s LinkedIn Followers
Ruby’s official LinkedIn profile has approximately 14,232 followers.
NAICS Classification of Ruby
Ruby is classified under the NAICS code 517, which corresponds to Telecommunications.
Ruby’s Presence on Crunchbase
No, Ruby does not have a profile on Crunchbase.
Ruby’s Presence on LinkedIn
Yes, Ruby maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/callruby.
Cybersecurity Incidents Involving Ruby
As of December 04, 2025, Rankiteo reports that Ruby has experienced 2 cybersecurity incidents.
Number of Peer and Competitor Companies
Ruby has an estimated 9,611 peer or competitor companies worldwide.
What types of cybersecurity incidents have occurred at Ruby ?
Incident Types: The types of cybersecurity incidents that have occurred include Cyber Attack.
How does Ruby detect and respond to cybersecurity incidents ?
Detection and Response: The company detects and responds to cybersecurity incidents through an remediation measures with rebuilt systems on amazon’s servers, and recovery measures with resumed service, and communication strategy with asked clients to stop forwarding phone calls, and third party assistance with expert national top security firm, and law enforcement notified with yes..
Incident Details
Can you provide details on each incident ?
Title: Ruby Receptionist Service Outage Due to Cyber Attack
Description: Ruby Receptionist, a phone receptionist service provider, suffered a major outage due to a cyber attack on its online vendor.
Type: Service Outage
Title: Cyberattack on Ruby Receptionists
Description: Portland-based phone receptionist service Ruby Receptionists suffered a cyberattack in 2019 that knocked it offline for a whole day and disrupted some functions through the holiday weekend. The attack did not result in any data security breach nor did it affect any of its chats on its recently acquired portal ProfessionalChat. The company immediately engaged an expert national top security firm and law enforcement to uncover the cause and establish the next steps.
Type: Cyberattack
What are the most common types of attacks the company has faced ?
Common Attack Types: The most common types of attacks the company has faced is Cyber Attack.
Impact of the Incidents
What was the impact of each incident ?
Incident : Service Outage RUB2508622
Systems Affected: Phone receptionist service
Downtime: All week
Operational Impact: Unable to accept incoming calls or online messages
Incident : Cyberattack RUB2588622
Data Compromised: No
Downtime: 1 day
Operational Impact: Disruption through the holiday weekend
Which entities were affected by each incident ?
Incident : Service Outage RUB2508622
Entity Name: Ruby Receptionist
Entity Type: Business
Industry: Phone Receptionist Services
Incident : Cyberattack RUB2588622
Entity Name: Ruby Receptionists
Entity Type: Business
Industry: Phone Receptionist Service
Location: Portland
Response to the Incidents
What measures were taken in response to each incident ?
Incident : Service Outage RUB2508622
Remediation Measures: Rebuilt systems on Amazon’s servers
Recovery Measures: Resumed service
Communication Strategy: Asked clients to stop forwarding phone calls
Incident : Cyberattack RUB2588622
Third Party Assistance: Expert national top security firm
Law Enforcement Notified: Yes
How does the company involve third-party assistance in incident response ?
Third-Party Assistance: The company involves third-party assistance in incident response through Expert national top security firm.
Data Breach Information
What measures does the company take to prevent data exfiltration ?
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Rebuilt systems on Amazon’s servers, .
Ransomware Information
How does the company recover data encrypted by ransomware ?
Data Recovery from Ransomware: The company recovers data encrypted by ransomware through Resumed service, .
Investigation Status
How does the company communicate the status of incident investigations to stakeholders ?
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Asked Clients To Stop Forwarding Phone Calls.
Post-Incident Analysis
What is the company's process for conducting post-incident analysis ?
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Expert national top security firm.
Additional Questions
Impact of the Incidents
What was the most significant data compromised in an incident ?
Most Significant Data Compromised: The most significant data compromised in an incident was No.
What was the most significant system affected in an incident ?
Most Significant System Affected: The most significant system affected in an incident was Phone receptionist service.
Response to the Incidents
What third-party assistance was involved in the most recent incident ?
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was Expert national top security firm.
Data Breach Information
What was the most sensitive data compromised in a breach ?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach was No.
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Latest Global CVEs (Not Company-Specific)
Description
MCP Server Kubernetes is an MCP Server that can connect to a Kubernetes cluster and manage it. Prior to 2.9.8, there is a security issue exists in the exec_in_pod tool of the mcp-server-kubernetes MCP Server. The tool accepts user-provided commands in both array and string formats. When a string format is provided, it is passed directly to shell interpretation (sh -c) without input validation, allowing shell metacharacters to be interpreted. This vulnerability can be exploited through direct command injection or indirect prompt injection attacks, where AI agents may execute commands without explicit user intent. This vulnerability is fixed in 2.9.8.
Risk Information
cvss3
Base: 6.4
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:H/I:H/A:H
Description
XML external entity (XXE) injection in eyoucms v1.7.1 allows remote attackers to cause a denial of service via crafted body of a POST request.
Description
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Description
Cal.com is open-source scheduling software. Prior to 5.9.8, A flaw in the login credentials provider allows an attacker to bypass password verification when a TOTP code is provided, potentially gaining unauthorized access to user accounts. This issue exists due to problematic conditional logic in the authentication flow. This vulnerability is fixed in 5.9.8.
Risk Information
cvss4
Base: 9.9
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description
Rhino is an open-source implementation of JavaScript written entirely in Java. Prior to 1.8.1, 1.7.15.1, and 1.7.14.1, when an application passed an attacker controlled float poing number into the toFixed() function, it might lead to high CPU consumption and a potential Denial of Service. Small numbers go through this call stack: NativeNumber.numTo > DToA.JS_dtostr > DToA.JS_dtoa > DToA.pow5mult where pow5mult attempts to raise 5 to a ridiculous power. This vulnerability is fixed in 1.8.1, 1.7.15.1, and 1.7.14.1.
Risk Information
cvss4
Base: 5.5
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
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RapidWhat Do We Measure ?
Incident
Finding
Grade
Digital Assets
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Network Security
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
SBOM (Software Bill of Materials)
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
CMDB (Configuration Management Database)
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Threat Intelligence
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
Rankiteo is a unified scoring and risk platform that analyzes billions of signals weekly to help organizations gain faster, more actionable insights into emerging threats. Empowering teams to outpace adversaries and reduce exposure.
