Atento
Company Details
Linkedin ID:
atento
Website:
Employees number:
101,031
Number of followers:
849,919
NAICS:
541615
Industry Type:
Homepage:
atento.com
IP Addresses:
4
Company ID:
ATE_1046038
Scan Status:
Completed
Atento Company CyberSecurity Posture
atento.com
We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin America. Our offerings have expanded beyond the realms of traditional Business Process Outsourcing (BPO) to become front-runners in the transformative space of BTO. This evolution has been powered by the integration of AI and automation, emphasizing the enhancement of competitive edges through the lens of Customer Experience (CX) consulting. We are also one of the leading providers of nearshoring CRM BTO services for businesses operating in the United States. Since 1999, we have developed business models in 17 countries, employing approximately 110,000 people. Serving over 400 clients, we deliver a comprehensive suite of BTO CRM services across a multitude of channels. We specialize in tailored solutions that cater to diverse industry needs, blending our proprietary technologies with third-party platforms to cultivate authentic connections and lasting customer experiences. Our mission is to ensure every interaction is not just meaningful, but also enriching, contributing real value to our clients' enterprises. Our commitment and service excellence have not gone unnoticed. We've earned accolades from prominent industry analysts in various regions, including acknowledgments from Everest, Gartner, Frost & Sullivan, and ISG. On the corporate culture front, Forbes recognized us as one of the 100 best companies to work for in Spain for 2023, and the Great Place to Work® Institute consistently ranks us among the top 25 best global employers. Notably, we are the first in our sector to be awarded the ISO 56002 Certification for Innovation Management, an honor we have proudly maintained for three years running.
Atento A.I CyberSecurity Scoring
Atento Risk Score (AI oriented)Between 800 and 849
Atento
Updated:
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Atento Global Score (TPRM)XXXX
Atento
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Atento Company CyberSecurity News & History
Past Incidents
0
Attack Types
0
No data available
Atento Company Scoring based on AI Models
Cyber Incidents Likelihood 3 - 6 - 9 months
A.I Risk Score Likelihood 3 - 6 - 9 months
Underwriter Stats for Atento
Incidents vs Outsourcing and Offshoring Consulting Industry Average (This Year)
No incidents recorded for Atento in 2025.
Incidents vs All-Companies Average (This Year)
No incidents recorded for Atento in 2025.
Incident Types Atento vs Outsourcing and Offshoring Consulting Industry Avg (This Year)
No incidents recorded for Atento in 2025.
Incident History — Atento (X = Date, Y = Severity)
Atento cyber incidents detection timeline including parent company and subsidiaries
Atento Company Subsidiaries
We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin America. Our offerings have expanded beyond the realms of traditional Business Process Outsourcing (BPO) to become front-runners in the transformative space of BTO. This evolution has been powered by the integration of AI and automation, emphasizing the enhancement of competitive edges through the lens of Customer Experience (CX) consulting. We are also one of the leading providers of nearshoring CRM BTO services for businesses operating in the United States. Since 1999, we have developed business models in 17 countries, employing approximately 110,000 people. Serving over 400 clients, we deliver a comprehensive suite of BTO CRM services across a multitude of channels. We specialize in tailored solutions that cater to diverse industry needs, blending our proprietary technologies with third-party platforms to cultivate authentic connections and lasting customer experiences. Our mission is to ensure every interaction is not just meaningful, but also enriching, contributing real value to our clients' enterprises. Our commitment and service excellence have not gone unnoticed. We've earned accolades from prominent industry analysts in various regions, including acknowledgments from Everest, Gartner, Frost & Sullivan, and ISG. On the corporate culture front, Forbes recognized us as one of the 100 best companies to work for in Spain for 2023, and the Great Place to Work® Institute consistently ranks us among the top 25 best global employers. Notably, we are the first in our sector to be awarded the ISO 56002 Certification for Innovation Management, an honor we have proudly maintained for three years running.
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Atento CyberSecurity News
April 04, 2023 07:00 AM
When Cyberattacks Happen, How Much Damage Do They Cause for Outsourcers?
Beyond the hassle and the unwanted media attention, cyberattacks can be quite costly for BPOs. Cybersecurity is a growing concern for...
April 04, 2022 07:00 AM
LockBit Ransomware Attack Costs CRM Services Provider Over $42 Million -
Atento, a customer relationship management (CRM) services provider, has experienced $42.1 million in financial losses due to a LockBit ransomware attack.
October 19, 2021 07:00 AM
Customer services firm Atento hit by cyberattack
Business process outsourcing (BPO) and customer relationship management multinational Atento has been hit by a cyberattack,...
September 11, 2021 07:00 AM
Brazil faces deficit of cybersecurity professionals as attacks rise
In a 15-day period in October, cybercrime claimed three major victims – tour operator CVC, insurance firm Porto Seguro and call center...
October 27, 2020 07:00 AM
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Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
Atento CyberSecurity History Information
Official Website of Atento
The official website of Atento is http://www.atento.com.
Atento’s AI-Generated Cybersecurity Score
According to Rankiteo, Atento’s AI-generated cybersecurity score is 808, reflecting their Good security posture.
How many security badges does Atento’ have ?
According to Rankiteo, Atento currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
Does Atento have SOC 2 Type 1 certification ?
According to Rankiteo, Atento is not certified under SOC 2 Type 1.
Does Atento have SOC 2 Type 2 certification ?
According to Rankiteo, Atento does not hold a SOC 2 Type 2 certification.
Does Atento comply with GDPR ?
According to Rankiteo, Atento is not listed as GDPR compliant.
Does Atento have PCI DSS certification ?
According to Rankiteo, Atento does not currently maintain PCI DSS compliance.
Does Atento comply with HIPAA ?
According to Rankiteo, Atento is not compliant with HIPAA regulations.
Does Atento have ISO 27001 certification ?
According to Rankiteo,Atento is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Industry Classification of Atento
Atento operates primarily in the Outsourcing and Offshoring Consulting industry.
Number of Employees at Atento
Atento employs approximately 101,031 people worldwide.
Subsidiaries Owned by Atento
Atento presently has no subsidiaries across any sectors.
Atento’s LinkedIn Followers
Atento’s official LinkedIn profile has approximately 849,919 followers.
NAICS Classification of Atento
Atento is classified under the NAICS code 541615, which corresponds to Others.
Atento’s Presence on Crunchbase
No, Atento does not have a profile on Crunchbase.
Atento’s Presence on LinkedIn
Yes, Atento maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/atento.
Cybersecurity Incidents Involving Atento
As of November 29, 2025, Rankiteo reports that Atento has not experienced any cybersecurity incidents.
Number of Peer and Competitor Companies
Atento has an estimated 1,040 peer or competitor companies worldwide.
Atento CyberSecurity History Information
How many cyber incidents has Atento faced ?
Total Incidents: According to Rankiteo, Atento has faced 0 incidents in the past.
What types of cybersecurity incidents have occurred at Atento ?
Incident Types: The types of cybersecurity incidents that have occurred include .
Incident Details
What are the most common types of attacks the company has faced ?
Additional Questions
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Latest Global CVEs (Not Company-Specific)
Description
Exposure of credentials in unintended requests in Devolutions Server, Remote Desktop Manager on Windows.This issue affects Devolutions Server: through 2025.3.8.0; Remote Desktop Manager: through 2025.3.23.0.
Risk Information
cvss3
Base: 6.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Description
Out-of-bounds memory operations in org.lz4:lz4-java 1.8.0 and earlier allow remote attackers to cause denial of service and read adjacent memory via untrusted compressed input.
Risk Information
cvss4
Base: 8.8
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description
Reveals plaintext credentials in the MONITOR command vulnerability in Apache Kvrocks. This issue affects Apache Kvrocks: from 1.0.0 through 2.13.0. Users are recommended to upgrade to version 2.14.0, which fixes the issue.
Risk Information
cvss3
Base: 5.3
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Description
Improper Privilege Management vulnerability in Apache Kvrocks. This issue affects Apache Kvrocks: from v2.9.0 through v2.13.0. Users are recommended to upgrade to version 2.14.0, which fixes the issue.
Risk Information
cvss3
Base: 5.4
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N
Description
File upload vulnerability in HCL Technologies Ltd. Unica 12.0.0.
Risk Information
cvss3
Base: 6.3
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L
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Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Network Security
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
SBOM (Software Bill of Materials)
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
CMDB (Configuration Management Database)
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Threat Intelligence
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
Rankiteo is a unified scoring and risk platform that analyzes billions of signals weekly to help organizations gain faster, more actionable insights into emerging threats. Empowering teams to outpace adversaries and reduce exposure.
