Alimentation Couche-Tard Company CyberSecurity Posture
couche-tard.com
Alimentation Couche-Tard (TSX: ATD.A ATD.B) (“Couche-Tard”) Tard is the leader in the Canadian convenience store industry. In the United States, it is the largest independent convenience store operator in terms of the number of company-operated stores. Alimentation Couche-Tard exploits over 16,000 stores in 27 countries and over 133,000 people are employed in its network worldwide. In Europe, Couche-Tard is a leader in convenience store and road transportation fuel retail in the Scandinavian countries (Norway, Sweden and Denmark), in the Baltic countries (Estonia, Latvia and Lithuania), as well as in Ireland, and has an important presence in Poland. Couche-Tard also offers other products, including aviation fuel and energy for stationary engines. In addition, under licensing agreements, approximately 2,250 stores are operated under the Circle K banner in 16 other countries and territories (Cambodia, China, Costa Rica, Egypt, Guam, Honduras, Hong Kong, Indonesia, Jamaica, Macau, Mexico, Mongolia, New Zealand, Saudi Arabia, the United Arab Emirates and Vietnam).
Company Details
alimentation-couche-tard
375
16,517
43
couche-tard.com
0
ALI_1693981
In-progress
Alimentation Couche-Tard Risk Score (AI oriented)Between 800 and 849
Alimentation Couche-Tard Global Score (TPRM)XXXX
Description: Circle K Hong Kong, a subsidiary of Canadian firm Alimentation Couche-Tard, experienced a **network disruption** that paralyzed nearly 400 outlets for days, crippling **electronic payment systems, email services, and loyalty programs**. While stores remained open, customers could only pay via cash or Octopus cards, leading to widespread complaints about expired loyalty points and coupons. The company acknowledged a **potential cyberattack**, secured customer, employee, and supplier data, and engaged law enforcement and forensic experts to investigate the **breach**. The incident follows a pattern of cyber threats targeting Circle K globally, including a **2024 ransomware attack** on its Atlanta operations and a **2023 data exposure** involving payment card details, loyalty numbers, and employee information. The disruption also coincided with a similar **network outage** at Convenience Retail Asia (CRA), Circle K’s former Hong Kong licensee, though a direct link remains unconfirmed. The prolonged downtime severely impacted operations, customer trust, and financial transactions, with no immediate resolution in sight as of the latest reports.
No incidents recorded for Alimentation Couche-Tard in 2025.
No incidents recorded for Alimentation Couche-Tard in 2025.
No incidents recorded for Alimentation Couche-Tard in 2025.
Alimentation Couche-Tard cyber incidents detection timeline including parent company and subsidiaries
Alimentation Couche-Tard (TSX: ATD.A ATD.B) (“Couche-Tard”) Tard is the leader in the Canadian convenience store industry. In the United States, it is the largest independent convenience store operator in terms of the number of company-operated stores. Alimentation Couche-Tard exploits over 16,000 stores in 27 countries and over 133,000 people are employed in its network worldwide. In Europe, Couche-Tard is a leader in convenience store and road transportation fuel retail in the Scandinavian countries (Norway, Sweden and Denmark), in the Baltic countries (Estonia, Latvia and Lithuania), as well as in Ireland, and has an important presence in Poland. Couche-Tard also offers other products, including aviation fuel and energy for stationary engines. In addition, under licensing agreements, approximately 2,250 stores are operated under the Circle K banner in 16 other countries and territories (Cambodia, China, Costa Rica, Egypt, Guam, Honduras, Hong Kong, Indonesia, Jamaica, Macau, Mexico, Mongolia, New Zealand, Saudi Arabia, the United Arab Emirates and Vietnam).
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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of Alimentation Couche-Tard is http://corpo.couche-tard.com/.
According to Rankiteo, Alimentation Couche-Tard’s AI-generated cybersecurity score is 808, reflecting their Good security posture.
According to Rankiteo, Alimentation Couche-Tard currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, Alimentation Couche-Tard is not certified under SOC 2 Type 1.
According to Rankiteo, Alimentation Couche-Tard does not hold a SOC 2 Type 2 certification.
According to Rankiteo, Alimentation Couche-Tard is not listed as GDPR compliant.
According to Rankiteo, Alimentation Couche-Tard does not currently maintain PCI DSS compliance.
According to Rankiteo, Alimentation Couche-Tard is not compliant with HIPAA regulations.
According to Rankiteo,Alimentation Couche-Tard is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Alimentation Couche-Tard operates primarily in the Retail industry.
Alimentation Couche-Tard employs approximately 375 people worldwide.
Alimentation Couche-Tard presently has no subsidiaries across any sectors.
Alimentation Couche-Tard’s official LinkedIn profile has approximately 16,517 followers.
Alimentation Couche-Tard is classified under the NAICS code 43, which corresponds to Retail Trade.
No, Alimentation Couche-Tard does not have a profile on Crunchbase.
Yes, Alimentation Couche-Tard maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/alimentation-couche-tard.
As of November 27, 2025, Rankiteo reports that Alimentation Couche-Tard has experienced 1 cybersecurity incidents.
Alimentation Couche-Tard has an estimated 15,226 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Cyber Attack.
Detection and Response: The company detects and responds to cybersecurity incidents through an third party assistance with forensic experts, and and containment measures with securing customer, employee, and supplier data, and communication strategy with facebook statement (2024-07-29), communication strategy with social media updates..
Title: Network Disruption and Potential Cyberattack at Circle K Hong Kong
Description: Convenience store chain Circle K experienced a 'network disruption' that paralyzed its Hong Kong operations for several days, suspending electronic payment and loyalty services across nearly 400 outlets. The incident, first reported over the weekend, affected e-payment systems, email services, and loyalty programs. Circle K stores remained open for cash and Octopus card payments. The company has not ruled out a cyberattack and is working with law enforcement and third-party forensics experts to investigate. Customers reported ongoing outages and complaints about expired loyalty points and coupons. The incident may be linked to a similar disruption reported by Circle K’s former parent, Convenience Retail Asia (CRA).
Date Detected: 2024-07-27
Date Publicly Disclosed: 2024-07-29
Type: Network Disruption
Common Attack Types: The most common types of attacks the company has faced is Cyber Attack.
Systems Affected: e-payment systemsemail servicesloyalty programs
Downtime: Several days (ongoing as of 2024-07-30)
Operational Impact: Suspension of electronic payments and loyalty services; stores remained open for cash/Octopus payments
Customer Complaints: ['Expired loyalty points', 'Expired coupons', 'Service outages']
Brand Reputation Impact: Negative (customer complaints on social media)
Payment Information Risk: Potential (historical incidents suggest payment data exposure)
Entity Name: Circle K Hong Kong
Entity Type: Retail Chain
Industry: Convenience Stores
Location: Hong Kong
Size: ~400 outlets
Entity Name: Convenience Retail Asia (CRA)
Entity Type: Former Parent Company
Industry: Retail
Location: Hong Kong
Incident Response Plan Activated: True
Third Party Assistance: Forensic Experts.
Containment Measures: Securing customer, employee, and supplier data
Communication Strategy: Facebook statement (2024-07-29)Social media updates
Third-Party Assistance: The company involves third-party assistance in incident response through Forensic experts, .
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by securing customer, employee, and supplier data and .
Regulatory Notifications: Law enforcement notified
Source: Circle K Hong Kong Facebook Statement
Date Accessed: 2024-07-29
Source: Local Media Reports (Causeway Bay Outlet Notices)
Date Accessed: 2024-07-30
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Recorded Future NewsDate Accessed: 2024-07-30, and Source: Circle K Hong Kong Facebook StatementDate Accessed: 2024-07-29, and Source: Local Media Reports (Causeway Bay Outlet Notices)Date Accessed: 2024-07-30.
Investigation Status: Ongoing (with law enforcement and third-party forensics)
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Facebook Statement (2024-07-29) and Social Media Updates.
Customer Advisories: Facebook statement urging patience; no extension of loyalty deadlines announced
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Facebook Statement Urging Patience; No Extension Of Loyalty Deadlines Announced and .
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Forensic Experts, .
Most Recent Incident Detected: The most recent incident detected was on 2024-07-27.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2024-07-29.
Most Significant System Affected: The most significant system affected in an incident was e-payment systemsemail servicesloyalty programs.
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was forensic experts, .
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were Securing customer, employee and and supplier data.
Most Recent Source: The most recent source of information about an incident are Recorded Future News, Circle K Hong Kong Facebook Statement and Local Media Reports (Causeway Bay Outlet Notices).
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing (with law enforcement and third-party forensics).
Most Recent Customer Advisory: The most recent customer advisory issued was an Facebook statement urging patience; no extension of loyalty deadlines announced.
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