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At Agoda, we bridge the world through travel. We aim to make it easy and rewarding for more travelers to explore and experience the amazing world we live in. We do so by enabling more people to see the world for less – with our best-value deals across our 6,000,000+ hotels and holiday properties, 130,000+ flight routes, 360,000+ activities, and more. Agoda was founded in 2005 in Thailand by two lifelong friends with a shared passion for travel. Today, Agoda is part of Booking Holdings [BKNG], and we have more than 7,000 employees from 90 nationalities in offices across Asia Pacific, the Middle East, Europe, and the Americas. In every department – from engineering to customer support – you’ll find that data and technology are at the heart of our culture. There’s never a boring day at Agoda as we aim to make travel hassle-free for everyone. If you’re ready to begin your best journey with us and help us build travel for the world, join us. For properties seeking partnership with Agoda, visit https://connect.agoda.com

Agoda A.I CyberSecurity Scoring

Agoda

Company Details

Linkedin ID:

agoda

Employees number:

10,430

Number of followers:

817,588

NAICS:

5112

Industry Type:

Software Development

Homepage:

careersatagoda.com

IP Addresses:

0

Company ID:

AGO_2316008

Scan Status:

In-progress

AI scoreAgoda Risk Score (AI oriented)

Between 750 and 799

https://images.rankiteo.com/companyimages/agoda.jpeg
Agoda Software Development
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globalscoreAgoda Global Score (TPRM)

XXXX

https://images.rankiteo.com/companyimages/agoda.jpeg
Agoda Software Development
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Agoda Company CyberSecurity News & History

Past Incidents
4
Attack Types
2
EntityTypeSeverityImpactSeenBlog DetailsSupply Chain SourceIncident DetailsView
AgodaCyber Attack6026/2025NA
Rankiteo Explanation :
Attack limited on finance or reputation

Description: The rise of clandestine 'travel agencies' on darknet forums has led to significant financial losses for travel and hospitality industries. These agencies sell fraudulently booked flights, hotels, and other services at discounted rates, starting with credential theft and ending with fraudulent bookings. Airlines lose seat inventory, hotels absorb charge-backs, and travelers face drained reward balances. Trustwave reported one agency processed over 2,000 bookings in Q1 2025, netting $1.4 million in illicit revenue.

AgodaCyber Attack8544/2025NA
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: The ClickFix phishing campaign targeted Booking.com and its affiliated hotels by exploiting compromised accounts to distribute PureRAT malware via phishing emails and WhatsApp messages. Attackers purchased stolen Booking.com administrator credentials from dark web forums (e.g., LolzTeam) to craft convincing scams. Victims both hotels and guests were lured into fake Booking/Expedia login pages, where their login credentials and payment card data were harvested. The malware (PureRAT) enabled remote access, keystroke logging, and surveillance via webcam/microphone, allowing attackers to map hotel customer databases for further fraud. Fraudulent wire transactions were also executed using stolen data. The campaign, active since at least April 2025, leveraged real reservation details to enhance credibility, amplifying financial and reputational damage. While the exact scale of compromise remains undisclosed, the attack disrupted trust in Booking.com’s platform, exposed sensitive customer financial data, and enabled downstream fraud against hotels and guests.

AgodaCyber Attack8542/2025NA
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: A large-scale phishing campaign orchestrated by Russian threat actors has targeted Booking.com since February, involving the registration of over 4,300 fraudulent domains mimicking legitimate booking and rental platforms like Expedia and Agoda. The attack specifically aimed to deceive hotel guests into divulging their payment details, including credit card information, bank account credentials, and personal identification data. By impersonating trusted booking services, the threat actors exploited user trust to harvest sensitive financial information, leading to potential fraudulent transactions, identity theft, and financial losses for affected customers. The scale of the operation suggests a systematic effort to compromise a high volume of users, leveraging social engineering tactics to bypass traditional security measures. While the exact number of victims remains undisclosed, the prolonged duration of the campaign (since February) indicates a sustained and evolving threat, with potential long-term reputational damage to Booking.com due to eroded customer confidence in its platform’s security.

AgodaBreach8546/2023NA
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: Booking.com Security Breach Exposes Hundreds of Travelers to Fraud A significant security breach at Booking.com has resulted in hundreds of Dutch travelers falling victim to fraud, with losses exceeding €65,000 in early 2026 alone. Hackers compromised hotel accounts on the platform, sending convincing fake messages to guests via the Booking.com app, WhatsApp, and email, demanding payments for alleged missing deposits. The attackers gained access to booking details, including guest contact information, by exploiting weak security practices. Ethical hacker Sijmen Ruwhof noted that criminals use AI tools to replicate hotel communications with near-perfect accuracy, making the scams difficult to detect. Compromised accounts often stem from reused passwords from data leaks or phishing attacks targeting hotels with malware-laden attachments. The fraud has surged globally, with reported cases in the UK, France, and Singapore, alongside the Netherlands. While Booking.com claims its security measures have improved citing a decline in internal victim counts public reporting has increased, with 200 Dutch victims in 2025 compared to 89 in 2024. The company acknowledged the issue has persisted since 2023, affecting multiple major platforms. Booking.com advises travelers to verify payment requests directly with hotels and treat unsolicited links with suspicion, though it offers assistance in recovering lost funds when possible. The breach highlights ongoing vulnerabilities in third-party account security and the growing sophistication of AI-driven fraud.

Booking.com
Cyber Attack
Severity: 60
Impact: 2
Seen: 6/2025
Blog:
Supply Chain Source: NA
Rankiteo Explanation
Attack limited on finance or reputation

Description: The rise of clandestine 'travel agencies' on darknet forums has led to significant financial losses for travel and hospitality industries. These agencies sell fraudulently booked flights, hotels, and other services at discounted rates, starting with credential theft and ending with fraudulent bookings. Airlines lose seat inventory, hotels absorb charge-backs, and travelers face drained reward balances. Trustwave reported one agency processed over 2,000 bookings in Q1 2025, netting $1.4 million in illicit revenue.

Booking.com
Cyber Attack
Severity: 85
Impact: 4
Seen: 4/2025
Blog:
Supply Chain Source: NA
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: The ClickFix phishing campaign targeted Booking.com and its affiliated hotels by exploiting compromised accounts to distribute PureRAT malware via phishing emails and WhatsApp messages. Attackers purchased stolen Booking.com administrator credentials from dark web forums (e.g., LolzTeam) to craft convincing scams. Victims both hotels and guests were lured into fake Booking/Expedia login pages, where their login credentials and payment card data were harvested. The malware (PureRAT) enabled remote access, keystroke logging, and surveillance via webcam/microphone, allowing attackers to map hotel customer databases for further fraud. Fraudulent wire transactions were also executed using stolen data. The campaign, active since at least April 2025, leveraged real reservation details to enhance credibility, amplifying financial and reputational damage. While the exact scale of compromise remains undisclosed, the attack disrupted trust in Booking.com’s platform, exposed sensitive customer financial data, and enabled downstream fraud against hotels and guests.

Booking.com
Cyber Attack
Severity: 85
Impact: 4
Seen: 2/2025
Blog:
Supply Chain Source: NA
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: A large-scale phishing campaign orchestrated by Russian threat actors has targeted Booking.com since February, involving the registration of over 4,300 fraudulent domains mimicking legitimate booking and rental platforms like Expedia and Agoda. The attack specifically aimed to deceive hotel guests into divulging their payment details, including credit card information, bank account credentials, and personal identification data. By impersonating trusted booking services, the threat actors exploited user trust to harvest sensitive financial information, leading to potential fraudulent transactions, identity theft, and financial losses for affected customers. The scale of the operation suggests a systematic effort to compromise a high volume of users, leveraging social engineering tactics to bypass traditional security measures. While the exact number of victims remains undisclosed, the prolonged duration of the campaign (since February) indicates a sustained and evolving threat, with potential long-term reputational damage to Booking.com due to eroded customer confidence in its platform’s security.

Booking.com: Hundreds of Dutch travelers defrauded as hackers hijack Booking.com accounts
Breach
Severity: 85
Impact: 4
Seen: 6/2023
Blog:
Supply Chain Source: NA
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: Booking.com Security Breach Exposes Hundreds of Travelers to Fraud A significant security breach at Booking.com has resulted in hundreds of Dutch travelers falling victim to fraud, with losses exceeding €65,000 in early 2026 alone. Hackers compromised hotel accounts on the platform, sending convincing fake messages to guests via the Booking.com app, WhatsApp, and email, demanding payments for alleged missing deposits. The attackers gained access to booking details, including guest contact information, by exploiting weak security practices. Ethical hacker Sijmen Ruwhof noted that criminals use AI tools to replicate hotel communications with near-perfect accuracy, making the scams difficult to detect. Compromised accounts often stem from reused passwords from data leaks or phishing attacks targeting hotels with malware-laden attachments. The fraud has surged globally, with reported cases in the UK, France, and Singapore, alongside the Netherlands. While Booking.com claims its security measures have improved citing a decline in internal victim counts public reporting has increased, with 200 Dutch victims in 2025 compared to 89 in 2024. The company acknowledged the issue has persisted since 2023, affecting multiple major platforms. Booking.com advises travelers to verify payment requests directly with hotels and treat unsolicited links with suspicion, though it offers assistance in recovering lost funds when possible. The breach highlights ongoing vulnerabilities in third-party account security and the growing sophistication of AI-driven fraud.

Ailogo

Agoda Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

🔒
Incident Predictions locked
Access Monitoring Plan

A.I Risk Score Likelihood 3 - 6 - 9 months

🔒
A.I. Risk Score Predictions locked
Access Monitoring Plan
statics

Underwriter Stats for Agoda

Incidents vs Software Development Industry Average (This Year)

No incidents recorded for Agoda in 2026.

Incidents vs All-Companies Average (This Year)

No incidents recorded for Agoda in 2026.

Incident Types Agoda vs Software Development Industry Avg (This Year)

No incidents recorded for Agoda in 2026.

Incident History — Agoda (X = Date, Y = Severity)

Agoda cyber incidents detection timeline including parent company and subsidiaries

Agoda Company Subsidiaries

SubsidiaryImage

At Agoda, we bridge the world through travel. We aim to make it easy and rewarding for more travelers to explore and experience the amazing world we live in. We do so by enabling more people to see the world for less – with our best-value deals across our 6,000,000+ hotels and holiday properties, 130,000+ flight routes, 360,000+ activities, and more. Agoda was founded in 2005 in Thailand by two lifelong friends with a shared passion for travel. Today, Agoda is part of Booking Holdings [BKNG], and we have more than 7,000 employees from 90 nationalities in offices across Asia Pacific, the Middle East, Europe, and the Americas. In every department – from engineering to customer support – you’ll find that data and technology are at the heart of our culture. There’s never a boring day at Agoda as we aim to make travel hassle-free for everyone. If you’re ready to begin your best journey with us and help us build travel for the world, join us. For properties seeking partnership with Agoda, visit https://connect.agoda.com

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Agoda CyberSecurity News

January 21, 2026 01:22 AM
Agoda and Mastercard Collaborate to Modernize Loyalty Programs with Flexible Travel Rewards

Agoda's global travel inventory now available through Global Redemption Suite, enabling banking to deliver loyalty with instant,...

November 13, 2025 08:00 AM
Russian Hackers Create 4,300 Fake Travel Sites to Steal Hotel Guests' Payment Data

A Russian-speaking threat behind an ongoing, mass phishing campaign has registered more than 4,300 domain names since the start of the year.

November 10, 2025 08:00 AM
Large-Scale ClickFix Phishing Attacks Target Hotel Systems with PureRAT Malware

Cybersecurity researchers have called attention to a massive phishing campaign targeting the hospitality industry that lures hotel managers...

November 10, 2025 08:00 AM
Why Your Next Hotel Confirmation Email Could Be a Cyber Trap

Cybersecurity researchers have uncovered a large-scale phishing campaign targeting hotel systems across the globe, in which cybercriminals...

November 07, 2025 08:00 AM
The 18th JCB World Conference Held in Incheon, Republic of Korea

JCB Co., Ltd. successfully hosted the 18th JCB World Conference on November 5 and 6, 2025, at the INSPIRE Entertainment Resort in Incheon,...

September 04, 2025 07:00 AM
Travel for food. SIT’s innovation hub. Hackers target flights. Singapore boosts hospitality.

Agoda's latest data shows that food is fast becoming the main course of travel in Asia, with culinary activities ranking among the top five...

July 03, 2025 07:00 AM
How Agoda is betting on tech to transform the future of travel

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December 25, 2024 08:00 AM
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faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

Agoda CyberSecurity History Information

Official Website of Agoda

The official website of Agoda is http://careersatagoda.com/.

Agoda’s AI-Generated Cybersecurity Score

According to Rankiteo, Agoda’s AI-generated cybersecurity score is 789, reflecting their Fair security posture.

How many security badges does Agoda’ have ?

According to Rankiteo, Agoda currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Has Agoda been affected by any supply chain cyber incidents ?

According to Rankiteo, Agoda has not been affected by any supply chain cyber incidents, and no incident IDs are currently listed for the organization.

Does Agoda have SOC 2 Type 1 certification ?

According to Rankiteo, Agoda is not certified under SOC 2 Type 1.

Does Agoda have SOC 2 Type 2 certification ?

According to Rankiteo, Agoda does not hold a SOC 2 Type 2 certification.

Does Agoda comply with GDPR ?

According to Rankiteo, Agoda is not listed as GDPR compliant.

Does Agoda have PCI DSS certification ?

According to Rankiteo, Agoda does not currently maintain PCI DSS compliance.

Does Agoda comply with HIPAA ?

According to Rankiteo, Agoda is not compliant with HIPAA regulations.

Does Agoda have ISO 27001 certification ?

According to Rankiteo,Agoda is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of Agoda

Agoda operates primarily in the Software Development industry.

Number of Employees at Agoda

Agoda employs approximately 10,430 people worldwide.

Subsidiaries Owned by Agoda

Agoda presently has no subsidiaries across any sectors.

Agoda’s LinkedIn Followers

Agoda’s official LinkedIn profile has approximately 817,588 followers.

NAICS Classification of Agoda

Agoda is classified under the NAICS code 5112, which corresponds to Software Publishers.

Agoda’s Presence on Crunchbase

No, Agoda does not have a profile on Crunchbase.

Agoda’s Presence on LinkedIn

Yes, Agoda maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/agoda.

Cybersecurity Incidents Involving Agoda

As of January 21, 2026, Rankiteo reports that Agoda has experienced 4 cybersecurity incidents.

Number of Peer and Competitor Companies

Agoda has an estimated 28,123 peer or competitor companies worldwide.

What types of cybersecurity incidents have occurred at Agoda ?

Incident Types: The types of cybersecurity incidents that have occurred include Cyber Attack and Breach.

What was the total financial impact of these incidents on Agoda ?

Total Financial Loss: The total financial loss from these incidents is estimated to be $65 thousand.

How does Agoda detect and respond to cybersecurity incidents ?

Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with geo-fenced mfa on loyalty portals, containment measures with velocity limits tied to device-id, containment measures with dark-web telemetry that flags brand mentions, and third party assistance with sekoia (cybersecurity research), and communication strategy with advises travelers to verify payment requests directly with hotels and treat unsolicited links with suspicion, and enhanced monitoring with improved security measures (claimed by booking.com)..

Incident Details

Can you provide details on each incident ?

Incident : Fraud

Title: Dark Web Travel Agency Fraud

Description: The rise of clandestine travel agencies on darknet forums has led to a full-fledged service economy that sells half-priced flights, five-star hotels, and even yacht charters using stolen credentials and fraudulent bookings.

Type: Fraud

Attack Vector: Mass-phishingInfostealer trojans

Vulnerability Exploited: Credential theft, Stolen payment tokens

Threat Actor: Dark web travel agencies

Motivation: Financial gain

Incident : phishing

Title: ClickFix phishing campaign targets hotels and guests with PureRAT malware

Description: Attackers exploit compromised Booking.com accounts and sell stolen credentials on dark web forums. Guests are tricked into fake Booking/Expedia sites, losing login and payment card data. Hotels and their guests are targeted by a sophisticated ClickFix campaign delivering PureRAT malware, stealing credentials, and enabling fraudulent wire transactions. The campaign involves phishing emails, fake reCAPTCHA challenges, and personalized WhatsApp messages with real reservation details to deceive victims. PureRAT grants remote access, keystroke logging, and data exfiltration capabilities. The campaign has been active since at least April 2025 and remains operational as of early October 2025.

Date Publicly Disclosed: 2025-10-01

Type: phishing

Attack Vector: compromised email accountsphishing linksfake reCAPTCHA challengemalware download (PureRAT)personalized WhatsApp messagesfake Booking/Expedia websites

Vulnerability Exploited: human trust (social engineering)compromised Booking.com accountslack of multi-factor authentication (MFA)

Motivation: financial gaindata theftfraudulent transactions

Incident : phishing

Title: Phishing Campaign Targeting Booking and Rental Services by Russian Threat Actors

Description: More than 4,300 domains have been registered by Russian threat actors to impersonate widely known booking and rental services, such as Booking.com, Expedia, and Agoda, as part of a phishing campaign that has sought to pilfer hotel guests' payment details since February 2025.

Date Publicly Disclosed: 2025-11-14

Type: phishing

Attack Vector: malicious domain registrationsocial engineeringphishing emails/websites

Threat Actor: Russian threat actors

Motivation: financial gaintheft of payment details

Incident : Fraud/Scam

Title: Booking.com Security Breach Exposes Hundreds of Travelers to Fraud

Description: A significant security breach at Booking.com resulted in hundreds of Dutch travelers falling victim to fraud, with losses exceeding €65,000 in early 2026. Hackers compromised hotel accounts on the platform, sending convincing fake messages to guests via the Booking.com app, WhatsApp, and email, demanding payments for alleged missing deposits. The attackers exploited weak security practices to gain access to booking details, including guest contact information.

Type: Fraud/Scam

Attack Vector: PhishingCompromised AccountsMalware

Vulnerability Exploited: Reused passwords from data leaksWeak security practices

Motivation: Financial gain

What are the most common types of attacks the company has faced ?

Common Attack Types: The most common types of attacks the company has faced is Cyber Attack.

How does the company identify the attack vectors used in incidents ?

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Mass-phishing, Infostealer trojans, compromised Booking.com accountspurchased administrator contact info from dark web, phishing domains impersonating booking services and Reused passwordsPhishing attacks targeting hotels.

Impact of the Incidents

What was the impact of each incident ?

Incident : Fraud BOO948072325

Financial Loss: Airlines lose seat inventory, hotels absorb charge-backs, travelers face drained reward balances

Systems Affected: Booking systems, payment gateways

Payment Information Risk: High

Incident : phishing BOO1502015111225

Data Compromised: Login credentials, Payment card data, Reservation details

Brand Reputation Impact: potential loss of trust in Booking.com and affected hotels

Identity Theft Risk: ['high (due to stolen credentials and payment data)']

Payment Information Risk: ['high (credit card data stolen)']

Incident : phishing BOO2764127111725

Data Compromised: Payment details

Brand Reputation Impact: potential reputational damage to Booking.com, Expedia, Agoda, and other impersonated brands

Identity Theft Risk: ['high (due to stolen payment details)']

Payment Information Risk: ['high (primary target of the campaign)']

Incident : Fraud/Scam BOO1768736831

Financial Loss: €65,000+ (early 2026)

Data Compromised: Guest contact information, Booking details

Systems Affected: Booking.com platformHotel accounts

Brand Reputation Impact: Significant

Identity Theft Risk: High

Payment Information Risk: High

What is the average financial loss per incident ?

Average Financial Loss: The average financial loss per incident is $16.25 thousand.

What types of data are most commonly compromised in incidents ?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Loyalty credentials, Payment tokens, Login Credentials, Payment Card Information, Reservation Details, , Payment Details, , Guest Contact Information, Booking Details and .

Which entities were affected by each incident ?

Incident : Fraud BOO948072325

Entity Type: Airlines, Hotels, Travel Agencies

Industry: Travel and Hospitality

Incident : phishing BOO1502015111225

Entity Name: Booking.com

Entity Type: Online Travel Agency (OTA)

Industry: Hospitality/Travel

Location: Global

Incident : phishing BOO1502015111225

Entity Name: Expedia

Entity Type: Online Travel Agency (OTA)

Industry: Hospitality/Travel

Location: Global

Incident : phishing BOO1502015111225

Entity Name: Unspecified Hotels

Entity Type: Hospitality Business

Industry: Hospitality

Location: Global

Incident : phishing BOO1502015111225

Entity Name: Hotel Guests

Entity Type: Individual Consumers

Location: Global

Incident : phishing BOO2764127111725

Entity Name: Booking.com

Entity Type: company

Industry: travel/booking services

Location: global

Incident : phishing BOO2764127111725

Entity Name: Expedia

Entity Type: company

Industry: travel/booking services

Location: global

Incident : phishing BOO2764127111725

Entity Name: Agoda

Entity Type: company

Industry: travel/booking services

Location: global

Incident : phishing BOO2764127111725

Entity Name: Hotel guests (unspecified hotels)

Entity Type: individuals

Location: global

Incident : Fraud/Scam BOO1768736831

Entity Name: Booking.com

Entity Type: Company

Industry: Travel/Hospitality

Location: Global

Customers Affected: Hundreds (Dutch travelers primarily, with cases in UK, France, and Singapore)

Response to the Incidents

What measures were taken in response to each incident ?

Incident : Fraud BOO948072325

Containment Measures: Geo-fenced MFA on loyalty portalsVelocity limits tied to device-IDDark-web telemetry that flags brand mentions

Incident : phishing BOO1502015111225

Third Party Assistance: Sekoia (Cybersecurity Research).

Incident : Fraud/Scam BOO1768736831

Communication Strategy: Advises travelers to verify payment requests directly with hotels and treat unsolicited links with suspicion

Enhanced Monitoring: Improved security measures (claimed by Booking.com)

How does the company involve third-party assistance in incident response ?

Third-Party Assistance: The company involves third-party assistance in incident response through Sekoia (cybersecurity research), .

Data Breach Information

What type of data was compromised in each breach ?

Incident : Fraud BOO948072325

Type of Data Compromised: Loyalty credentials, Payment tokens

Sensitivity of Data: High

Incident : phishing BOO1502015111225

Type of Data Compromised: Login credentials, Payment card information, Reservation details

Sensitivity of Data: high (financial and personal data)

Data Exfiltration: credentials sold on dark web forums (e.g., LolzTeam)

Personally Identifiable Information: potentially included (names, contact details, payment info)

Incident : phishing BOO2764127111725

Type of Data Compromised: Payment details

Sensitivity of Data: high

Data Exfiltration: likely (payment details stolen)

Personally Identifiable Information: potentially (linked to payment details)

Incident : Fraud/Scam BOO1768736831

Type of Data Compromised: Guest contact information, Booking details

Sensitivity of Data: High (personally identifiable information)

Personally Identifiable Information: Yes

How does the company handle incidents involving personally identifiable information (PII) ?

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by geo-fenced mfa on loyalty portals, velocity limits tied to device-id, dark-web telemetry that flags brand mentions and .

Lessons Learned and Recommendations

What lessons were learned from each incident ?

Incident : Fraud BOO948072325

Lessons Learned: Layered countermeasures are effective at disrupting high-speed fraud loops

Incident : Fraud/Scam BOO1768736831

Lessons Learned: Highlights ongoing vulnerabilities in third-party account security and the growing sophistication of AI-driven fraud.

What recommendations were made to prevent future incidents ?

Incident : Fraud BOO948072325

Recommendations: Implement geo-fenced MFA on loyalty portals, velocity limits tied to device-ID, and dark-web telemetry that flags brand mentions

Incident : Fraud/Scam BOO1768736831

Recommendations: Verify payment requests directly with hotels, Treat unsolicited links with suspicion, Avoid reusing passwordsVerify payment requests directly with hotels, Treat unsolicited links with suspicion, Avoid reusing passwordsVerify payment requests directly with hotels, Treat unsolicited links with suspicion, Avoid reusing passwords

What are the key lessons learned from past incidents ?

Key Lessons Learned: The key lessons learned from past incidents are Layered countermeasures are effective at disrupting high-speed fraud loopsHighlights ongoing vulnerabilities in third-party account security and the growing sophistication of AI-driven fraud.

What recommendations has the company implemented to improve cybersecurity ?

Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: Implement geo-fenced MFA on loyalty portals, velocity limits tied to device-ID, and dark-web telemetry that flags brand mentions, Verify payment requests directly with hotels, Treat unsolicited links with suspicion and Avoid reusing passwords.

References

Where can I find more information about each incident ?

Incident : Fraud BOO948072325

Source: Trustwave

Incident : phishing BOO1502015111225

Source: TechRadar Pro

Incident : phishing BOO1502015111225

Source: Sekoia Cybersecurity Research

Incident : phishing BOO2764127111725

Source: The Hacker News

Date Accessed: 2025-11-14

Incident : Fraud/Scam BOO1768736831

Source: Ethical hacker Sijmen Ruwhof

Where can stakeholders find additional resources on cybersecurity best practices ?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Trustwave, and Source: TechRadar Pro, and Source: Sekoia Cybersecurity Research, and Source: The Hacker NewsDate Accessed: 2025-11-14, and Source: Ethical hacker Sijmen Ruwhof.

Investigation Status

What is the current status of the investigation for each incident ?

Incident : phishing BOO1502015111225

Investigation Status: Ongoing (as of October 2025)

Incident : phishing BOO2764127111725

Investigation Status: ongoing (as of disclosure date)

How does the company communicate the status of incident investigations to stakeholders ?

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Advises travelers to verify payment requests directly with hotels and treat unsolicited links with suspicion.

Stakeholder and Customer Advisories

Were there any advisories issued to stakeholders or customers for each incident ?

Incident : Fraud/Scam BOO1768736831

Customer Advisories: Verify payment requests directly with hotels and treat unsolicited links with suspicion

What advisories does the company provide to stakeholders and customers following an incident ?

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: was Verify payment requests directly with hotels and treat unsolicited links with suspicion.

Initial Access Broker

How did the initial access broker gain entry for each incident ?

Incident : Fraud BOO948072325

Entry Point: Mass-phishing, Infostealer trojans

High Value Targets: Loyalty credentials, Payment tokens

Data Sold on Dark Web: Loyalty credentials, Payment tokens

Incident : phishing BOO1502015111225

Entry Point: Compromised Booking.Com Accounts, Purchased Administrator Contact Info From Dark Web,

Backdoors Established: ['PureRAT malware']

High Value Targets: Hotel Administrators, Booking.Com Account Holders, Hotel Guests,

Data Sold on Dark Web: Hotel Administrators, Booking.Com Account Holders, Hotel Guests,

Incident : phishing BOO2764127111725

Entry Point: Phishing Domains Impersonating Booking Services,

Reconnaissance Period: ['since at least February 2025']

High Value Targets: Hotel Guests' Payment Details,

Data Sold on Dark Web: Hotel Guests' Payment Details,

Incident : Fraud/Scam BOO1768736831

Entry Point: Reused Passwords, Phishing Attacks Targeting Hotels,

High Value Targets: Hotel accounts

Data Sold on Dark Web: Hotel accounts

Post-Incident Analysis

What were the root causes and corrective actions taken for each incident ?

Incident : Fraud BOO948072325

Root Causes: Credential theft, Stolen payment tokens

Corrective Actions: Implement layered countermeasures

Incident : phishing BOO1502015111225

Root Causes: Successful Phishing Attacks, Lack Of Mfa On Booking.Com Accounts, Trust In Legitimate-Looking Communications,

Incident : Fraud/Scam BOO1768736831

Root Causes: Weak Security Practices, Reused Passwords From Data Leaks, Phishing Attacks,

Corrective Actions: Improved Security Measures (Claimed By Booking.Com),

What is the company's process for conducting post-incident analysis ?

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Sekoia (Cybersecurity Research), , Improved security measures (claimed by Booking.com).

What corrective actions has the company taken based on post-incident analysis ?

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Implement layered countermeasures, Improved Security Measures (Claimed By Booking.Com), .

Additional Questions

General Information

Who was the attacking group in the last incident ?

Last Attacking Group: The attacking group in the last incident were an Dark web travel agencies and Russian threat actors.

Incident Details

What was the most recent incident publicly disclosed ?

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2025-11-14.

Impact of the Incidents

What was the most significant data compromised in an incident ?

Most Significant Data Compromised: The most significant data compromised in an incident were login credentials, payment card data, reservation details, , payment details, , Guest contact information, Booking details and .

What was the most significant system affected in an incident ?

Most Significant System Affected: The most significant system affected in an incident was Booking.com platformHotel accounts.

Response to the Incidents

What third-party assistance was involved in the most recent incident ?

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was sekoia (cybersecurity research), .

What containment measures were taken in the most recent incident ?

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was Geo-fenced MFA on loyalty portalsVelocity limits tied to device-IDDark-web telemetry that flags brand mentions.

Data Breach Information

What was the most sensitive data compromised in a breach ?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Guest contact information, reservation details, Booking details, payment details, payment card data and login credentials.

Lessons Learned and Recommendations

What was the most significant lesson learned from past incidents ?

Most Significant Lesson Learned: The most significant lesson learned from past incidents was Layered countermeasures are effective at disrupting high-speed fraud loops, Highlights ongoing vulnerabilities in third-party account security and the growing sophistication of AI-driven fraud.

What was the most significant recommendation implemented to improve cybersecurity ?

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Implement geo-fenced MFA on loyalty portals, velocity limits tied to device-ID, and dark-web telemetry that flags brand mentions, Verify payment requests directly with hotels, Treat unsolicited links with suspicion and Avoid reusing passwords.

References

What is the most recent source of information about an incident ?

Most Recent Source: The most recent source of information about an incident are TechRadar Pro, The Hacker News, Sekoia Cybersecurity Research, Trustwave and Ethical hacker Sijmen Ruwhof.

Investigation Status

What is the current status of the most recent investigation ?

Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing (as of October 2025).

Stakeholder and Customer Advisories

What was the most recent customer advisory issued ?

Most Recent Customer Advisory: The most recent customer advisory issued was an Verify payment requests directly with hotels and treat unsolicited links with suspicion.

Initial Access Broker

What was the most recent entry point used by an initial access broker ?

Most Recent Entry Point: The most recent entry point used by an initial access broker were an Mass-phishing and Infostealer trojans.

What was the most recent reconnaissance period for an incident ?

Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was since at least February 2025.

Post-Incident Analysis

What was the most significant root cause identified in post-incident analysis ?

Most Significant Root Cause: The most significant root cause identified in post-incident analysis was Credential theft, Stolen payment tokens, successful phishing attackslack of MFA on Booking.com accountstrust in legitimate-looking communications, Weak security practicesReused passwords from data leaksPhishing attacks.

What was the most significant corrective action taken based on post-incident analysis ?

Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was Implement layered countermeasures, Improved security measures (claimed by Booking.com).

cve

Latest Global CVEs (Not Company-Specific)

Description

SummaryA command injection vulnerability (CWE-78) has been found to exist in the `wrangler pages deploy` command. The issue occurs because the `--commit-hash` parameter is passed directly to a shell command without proper validation or sanitization, allowing an attacker with control of `--commit-hash` to execute arbitrary commands on the system running Wrangler. Root causeThe commitHash variable, derived from user input via the --commit-hash CLI argument, is interpolated directly into a shell command using template literals (e.g.,  execSync(`git show -s --format=%B ${commitHash}`)). Shell metacharacters are interpreted by the shell, enabling command execution. ImpactThis vulnerability is generally hard to exploit, as it requires --commit-hash to be attacker controlled. The vulnerability primarily affects CI/CD environments where `wrangler pages deploy` is used in automated pipelines and the --commit-hash parameter is populated from external, potentially untrusted sources. An attacker could exploit this to: * Run any shell command. * Exfiltrate environment variables. * Compromise the CI runner to install backdoors or modify build artifacts. Credits Disclosed responsibly by kny4hacker. Mitigation * Wrangler v4 users are requested to upgrade to Wrangler v4.59.1 or higher. * Wrangler v3 users are requested to upgrade to Wrangler v3.114.17 or higher. * Users on Wrangler v2 (EOL) should upgrade to a supported major version.

Risk Information
cvss4
Base: 7.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:H/VA:H/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Vulnerability in the Oracle VM VirtualBox product of Oracle Virtualization (component: Core). Supported versions that are affected are 7.1.14 and 7.2.4. Easily exploitable vulnerability allows high privileged attacker with logon to the infrastructure where Oracle VM VirtualBox executes to compromise Oracle VM VirtualBox. While the vulnerability is in Oracle VM VirtualBox, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in takeover of Oracle VM VirtualBox. CVSS 3.1 Base Score 8.2 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H).

Risk Information
cvss3
Base: 8.2
Severity: LOW
CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H
Description

Vulnerability in the Oracle VM VirtualBox product of Oracle Virtualization (component: Core). Supported versions that are affected are 7.1.14 and 7.2.4. Easily exploitable vulnerability allows high privileged attacker with logon to the infrastructure where Oracle VM VirtualBox executes to compromise Oracle VM VirtualBox. While the vulnerability is in Oracle VM VirtualBox, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle VM VirtualBox accessible data as well as unauthorized access to critical data or complete access to all Oracle VM VirtualBox accessible data and unauthorized ability to cause a partial denial of service (partial DOS) of Oracle VM VirtualBox. CVSS 3.1 Base Score 8.1 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:L).

Risk Information
cvss3
Base: 8.1
Severity: LOW
CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:L
Description

Vulnerability in the Oracle VM VirtualBox product of Oracle Virtualization (component: Core). Supported versions that are affected are 7.1.14 and 7.2.4. Easily exploitable vulnerability allows high privileged attacker with logon to the infrastructure where Oracle VM VirtualBox executes to compromise Oracle VM VirtualBox. While the vulnerability is in Oracle VM VirtualBox, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in takeover of Oracle VM VirtualBox. CVSS 3.1 Base Score 8.2 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H).

Risk Information
cvss3
Base: 8.2
Severity: LOW
CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H
Description

Vulnerability in the Oracle VM VirtualBox product of Oracle Virtualization (component: Core). Supported versions that are affected are 7.1.14 and 7.2.4. Easily exploitable vulnerability allows high privileged attacker with logon to the infrastructure where Oracle VM VirtualBox executes to compromise Oracle VM VirtualBox. While the vulnerability is in Oracle VM VirtualBox, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in takeover of Oracle VM VirtualBox. CVSS 3.1 Base Score 8.2 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H).

Risk Information
cvss3
Base: 8.2
Severity: LOW
CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H

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