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Comparison Overview

ZendeskZendesk
VS
ServiceNowServiceNow
Zendesk

Zendesk

989 Market St, San Francisco, California, US, 94103

Last Update: 04/04/2026

View Profile
Between 550 and 599
http://zdsk.co/46mVi8h
567/1000Very Poor

Zendesk powers exceptional service for every person on the planet. As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced tools that integrate AI Agents, a comprehensive knowledge graph, action...

NAICS:5112
NAICS Definition:Software Publishers
Employees:7,843
Subsidiaries:2
12-month incidents
4
Known data breaches
5
Attack type number
3
ServiceNow

ServiceNow

2225 Lawson Lane, Santa Clara, CA, US, 95054

Last Update: 10/06/2026

View Profile
Between 800 and 849
http://www.servicenow.com
819/1000Good

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more inn...

NAICS:5112
NAICS Definition:Software Publishers
Employees:31,971
Subsidiaries:4
12-month incidents
3
Known data breaches
0
Attack type number
1

Compliance Ranges Comparison

Based On Specific Ai Models Category
Zendesk

Zendesk

-
ISO 27001Not verified
ISO 27001
-
SOC2 Type 1Not verified
SOC2 Type 1
-
SOC2 Type 2Not verified
SOC2 Type 2
-
GDPRNot verified
GDPR
-
PCI DSSNot verified
PCI DSS
-
HIPAANot verified
HIPAA
ServiceNow

ServiceNow

-
ISO 27001Not verified
ISO 27001
-
SOC2 Type 1Not verified
SOC2 Type 1
-
SOC2 Type 2Not verified
SOC2 Type 2
-
GDPRNot verified
GDPR
-
PCI DSSNot verified
PCI DSS
-
HIPAANot verified
HIPAA

Benchmark & Cyber Underwriting Signals

Incidents vs Software Development Industry Avg (This Year)

Zendesk has 280.95% more incidents than the average of same-industry companies with at least one recorded incident.

Incidents

Incidents vs Software Development Industry Avg (This Year)

ServiceNow has 183.02% more incidents than the average of all companies with at least one recorded incident.

Incidents

Incident History - Zendesk (X = Date, Y = Severity)

Zendesk cyber incidents detection timeline including parent company and subsidiaries.

R - Ransomware
C - Cyber Attack
D - Data Breach
V - Vulnerability

Incident History - ServiceNow (X = Date, Y = Severity)

ServiceNow cyber incidents detection timeline including parent company and subsidiaries.

R - Ransomware
C - Cyber Attack
D - Data Breach
V - Vulnerability

Notable Incidents

Last Cyber / HR Incidents / Global...
Zendesk

Zendesk

Incidents
🔒 Incident : Breach
LOV1776717678
🔒 Incident : Breach
ZENCRU1775283826
🔒 Incident : Cyber Attack
TINCAPELEZEN1768948874
ServiceNow

ServiceNow

Incidents
🔒 Incident : Vulnerability
SER1781072827
🔒 Incident : Vulnerability
SER1768373239
🔒 Incident : Vulnerability
SER1772116716

FAQ

Between Zendesk company and ServiceNow company, which one has the best AI Cybersecurity Score ?
Between Zendesk company and ServiceNow company, which one has experienced more cyber incidents in the past ?
Between Zendesk company and ServiceNow company, which one has experienced more cyber incidents this year ?
Between Zendesk company and ServiceNow company, which one has experienced at least one ransomware attack ?
Between Zendesk company and ServiceNow company, which one has experienced at least one data breach ?
Between Zendesk company and ServiceNow company, which one has experienced at least one targeted cyberattack ?
Between Zendesk company and ServiceNow company, which one has experienced at least one vulnerability ?
Between Zendesk company and ServiceNow company, which one holds the most compliance certifications ?
Between Zendesk company and ServiceNow company, which one holds the fewest compliance certifications ?
Between Zendesk company and ServiceNow company, which one has the most subsidiaries ?
Between Zendesk company and ServiceNow company, which one has the largest number of employees ?
Between Zendesk and ServiceNow, which company holds both SOC 2 Type 1 certifications ?
Between Zendesk and ServiceNow, which company holds both SOC 2 Type 2 certifications ?
Which company is ISO 27001 certified - Zendesk or ServiceNow ?
Which company is PCI DSS compliant - Zendesk or ServiceNow ?
Between Zendesk and ServiceNow, which company complies with HIPAA regulations for healthcare data ?
Between Zendesk and ServiceNow, which company complies with GDPR requirements ?

Latest Global CVEs

CVE-2026-56078
SUMMARY

PraisonAI before 1.5.115 contains a path traversal vulnerability in MultiAgentMonitor that fails to sanitize agent IDs when building file paths. Attackers can include traversal sequences like ../ in agent IDs to read, write, or overwrite arbitrary files, enabling sensitive disclosure, denial of service, or code execution.

PUBLISHED
Date2026-06-18
UPDATED
Date2026-06-18
RISK INFORMATION (Score: 8.8)
CVSS3
Base Score: 8.8
Complexity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
CVSS4
Base Score: 8.7
Complexity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
IMPACT SCORE
5.9
EXPLOITABILITY
2.8
CVE-2026-56077
SUMMARY

PraisonAI before 1.5.115 contains an information disclosure vulnerability in the MultiAgentLedger component that allows attackers to access sensitive data by registering agents with duplicate IDs. Attackers can exploit the lack of agent ID uniqueness enforcement to share ledger instances and expose system prompts and conversation history between agents.

PUBLISHED
Date2026-06-18
UPDATED
Date2026-06-18
RISK INFORMATION (Score: 6.5)
CVSS3
Base Score: 6.5
Complexity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
CVSS4
Base Score: 7.1
Complexity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
IMPACT SCORE
3.6
EXPLOITABILITY
2.8
CVE-2026-56076
SUMMARY

PraisonAI before 1.5.128 contains a cross-origin agent execution vulnerability in the AGUI endpoint that allows remote attackers to trigger arbitrary agent execution. The POST /agui endpoint lacks authentication and hardcodes Access-Control-Allow-Origin: * headers, combined with Starlette's Content-Type-agnostic JSON parsing, enabling attackers to bypass CORS preflight checks via simple requests and exfiltrate sensitive agent responses including tool execution results and environment data.

PUBLISHED
Date2026-06-18
UPDATED
Date2026-06-18
RISK INFORMATION (Score: 8.1)
CVSS3
Base Score: 8.1
Complexity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:N
CVSS4
Base Score: 8.6
Complexity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
IMPACT SCORE
5.2
EXPLOITABILITY
2.8
CVE-2026-56075
SUMMARY

PraisonAI before 4.5.128 contains an arbitrary shell command execution vulnerability where the UI modules hardcode approval_mode to auto, overriding administrator configuration from PRAISON_APPROVAL_MODE environment variable. Authenticated attackers can instruct the LLM agent to execute arbitrary shell commands via subprocess.run with shell=True, bypassing the manual approval gate and insufficient command sanitization blocklists.

PUBLISHED
Date2026-06-18
UPDATED
Date2026-06-18
RISK INFORMATION (Score: 8.8)
CVSS3
Base Score: 8.8
Complexity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
CVSS4
Base Score: 8.7
Complexity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
IMPACT SCORE
5.9
EXPLOITABILITY
2.8
CVE-2026-56074
SUMMARY

PraisonAI before 1.5.128 caches tool approval decisions by tool name only, not by invocation arguments, allowing subsequent execute_command calls to bypass approval prompts. Attackers can exploit this by obtaining initial approval for a benign command, then silently exfiltrate API keys and credentials via subsequent shell commands without user consent.

PUBLISHED
Date2026-06-18
UPDATED
Date2026-06-18
RISK INFORMATION (Score: 5.5)
CVSS3
Base Score: 5.5
Complexity: LOW
CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
CVSS4
Base Score: 6.8
Complexity: LOW
CVSS:4.0/AV:L/AC:L/AT:N/PR:N/UI:P/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
IMPACT SCORE
3.6
EXPLOITABILITY
1.8