ServiceNow
Company Details
Linkedin ID:
servicenow
Website:
Employees number:
30,443
Number of followers:
1,381,149
NAICS:
5112
Industry Type:
Homepage:
http://www.servicenow.com
IP Addresses:
0
Company ID:
SER_2788753
Scan Status:
In-progress
ServiceNow Company CyberSecurity Posture
http://www.servicenow.com
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
ServiceNow A.I CyberSecurity Scoring
ServiceNow Risk Score (AI oriented)Between 800 and 849
ServiceNow
Updated:
- Powered by our proprietary A.I cyber incident model
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ServiceNow Global Score (TPRM)XXXX
ServiceNow
- Instant access to detailed risk factors
- Benchmark vs. industry & size peers
- Vulnerabilities
- Findings
ServiceNow Company CyberSecurity News & History
Past Incidents
1
Attack Types
1
ServiceNow
Vulnerability
Rankiteo Explanation
Attack with significant impact with customers data leaks
Description: A new vulnerability in ServiceNow, dubbed Count(er) Strike, allows low-privileged users to extract sensitive data from tables to which they should not have access. The flaw, discovered by Varonis Threat Labs in February 2025 and assigned the CVE-2025-3648 identifier, impacts configurations with misconfigured or overly permissive ACLs. This vulnerability could lead to the leakage of sensitive data, including credentials, PII, and internal configuration data, potentially affecting various industries using ServiceNow, such as public sector organizations, healthcare, financial institutions, and large enterprises.
ServiceNow Company Scoring based on AI Models
Cyber Incidents Likelihood 3 - 6 - 9 months
A.I Risk Score Likelihood 3 - 6 - 9 months
Underwriter Stats for ServiceNow
Incidents vs Software Development Industry Average (This Year)
ServiceNow has 127.27% more incidents than the average of same-industry companies with at least one recorded incident.
Incidents vs All-Companies Average (This Year)
ServiceNow has 56.25% more incidents than the average of all companies with at least one recorded incident.
Incident Types ServiceNow vs Software Development Industry Avg (This Year)
ServiceNow reported 1 incidents this year: 0 cyber attacks, 0 ransomware, 1 vulnerabilities, 0 data breaches, compared to industry peers with at least 1 incident.
Incident History — ServiceNow (X = Date, Y = Severity)
ServiceNow cyber incidents detection timeline including parent company and subsidiaries
ServiceNow Company Subsidiaries
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
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ServiceNow CyberSecurity News
November 20, 2025 05:26 AM
Hackers Can Exploit Default ServiceNow AI Assistants Configurations to Launch Prompt Injection Attacks
Researcher found a flaw in ServiceNow's Now Assist AI, attackers use a second-order prompt-injection attack of default agent settings.
November 20, 2025 01:41 AM
AI Agents Turn Rogue: ServiceNow’s Hidden Vulnerability Exposed
In the rapidly evolving landscape of enterprise AI, ServiceNow's Now Assist platform has emerged as a powerhouse for automating workflows...
November 19, 2025 03:22 PM
Hackers Can Exploit Default ServiceNow AI Assistants Configurations to Launch Prompt Injection Attacks
Security researchers have uncovered a critical vulnerability in ServiceNow's Now Assist AI platform that enables attackers to execute...
October 23, 2025 07:00 AM
Synechron acquires Boston-based ServiceNow consultancy RapDev
Synechron, a New York-headquartered IT consulting firm, has acquired Boston-based ServiceNow specialist RapDev, alongside two other...
October 03, 2025 07:00 AM
Cybersecurity firm Oneleet bags $33m Series A
Cybersecurity firm Oneleet secures $33m Series A led by Dawn Capital. Discover how it aims to end compliance theatre—read more now.
September 23, 2025 07:00 AM
Blue Mantis Acquires Coreio to Deepen ServiceNow Capabilities and Expand Reach
With Coreio, Blue Mantis adds Canadian market presence, nearshore delivery, and deeper ServiceNow capabilities to support midmarket...
September 22, 2025 07:00 AM
Top 10 Best Cybersecurity Compliance Management Software in 2025
Best Cybersecurity Compliance Management Software : 1. Vanta 2. Hyperproof 3. Drata 4. Tugboat Logic 5. OneTrust 6. IBM OpenPages.
September 08, 2025 07:00 AM
Tirthankar Dutta joins ServiceNow to drive cybersecurity & AI automation
Former Walt Disney cybersecurity lead Tirthankar Dutta has transitioned from the enterprise side to the solutions space, joining ServiceNow as...
September 08, 2025 07:00 AM
ServiceNow Appoints Tirthankar Dutta as Director & Head – Cybersecurity Engineering & AI Automation
ServiceNow Appoints Tirthankar Dutta as Director & Head – Cybersecurity Engineering & AI Automation ... ServiceNow has appointed Tirthankar Dutta...
Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
ServiceNow CyberSecurity History Information
Official Website of ServiceNow
The official website of ServiceNow is http://www.servicenow.com.
ServiceNow’s AI-Generated Cybersecurity Score
According to Rankiteo, ServiceNow’s AI-generated cybersecurity score is 831, reflecting their Good security posture.
How many security badges does ServiceNow’ have ?
According to Rankiteo, ServiceNow currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
Does ServiceNow have SOC 2 Type 1 certification ?
According to Rankiteo, ServiceNow is not certified under SOC 2 Type 1.
Does ServiceNow have SOC 2 Type 2 certification ?
According to Rankiteo, ServiceNow does not hold a SOC 2 Type 2 certification.
Does ServiceNow comply with GDPR ?
According to Rankiteo, ServiceNow is not listed as GDPR compliant.
Does ServiceNow have PCI DSS certification ?
According to Rankiteo, ServiceNow does not currently maintain PCI DSS compliance.
Does ServiceNow comply with HIPAA ?
According to Rankiteo, ServiceNow is not compliant with HIPAA regulations.
Does ServiceNow have ISO 27001 certification ?
According to Rankiteo,ServiceNow is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Industry Classification of ServiceNow
ServiceNow operates primarily in the Software Development industry.
Number of Employees at ServiceNow
ServiceNow employs approximately 30,443 people worldwide.
Subsidiaries Owned by ServiceNow
ServiceNow presently has no subsidiaries across any sectors.
ServiceNow’s LinkedIn Followers
ServiceNow’s official LinkedIn profile has approximately 1,381,149 followers.
NAICS Classification of ServiceNow
ServiceNow is classified under the NAICS code 5112, which corresponds to Software Publishers.
ServiceNow’s Presence on Crunchbase
No, ServiceNow does not have a profile on Crunchbase.
ServiceNow’s Presence on LinkedIn
Yes, ServiceNow maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/servicenow.
Cybersecurity Incidents Involving ServiceNow
As of November 27, 2025, Rankiteo reports that ServiceNow has experienced 1 cybersecurity incidents.
Number of Peer and Competitor Companies
ServiceNow has an estimated 26,608 peer or competitor companies worldwide.
What types of cybersecurity incidents have occurred at ServiceNow ?
Incident Types: The types of cybersecurity incidents that have occurred include Vulnerability.
How does ServiceNow detect and respond to cybersecurity incidents ?
Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with introducing 'deny unless' acls, adding query acls, recommending the use of security data filters, and remediation measures with manually review tables and modify acls to ensure they are not overly permissive..
Incident Details
Can you provide details on each incident ?
Title: Count(er) Strike Vulnerability in ServiceNow
Description: A new vulnerability in ServiceNow, dubbed Count(er) Strike, allows low-privileged users to extract sensitive data from tables to which they should not have access. The flaw was discovered by Varonis Threat Labs in February 2025 and assigned the CVE-2025-3648 identifier.
Date Detected: February 2025
Type: Vulnerability Exploitation
Attack Vector: Misconfigured or overly permissive ACLs
Vulnerability Exploited: CVE-2025-3648
Motivation: Data Exfiltration
What are the most common types of attacks the company has faced ?
Common Attack Types: The most common types of attacks the company has faced is Vulnerability.
How does the company identify the attack vectors used in incidents ?
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Misconfigured or overly permissive ACLs.
Impact of the Incidents
What was the impact of each incident ?
Incident : Vulnerability Exploitation SER543070925
Data Compromised: Sensitive data, credentials, PII, internal configuration data
Systems Affected: ServiceNow ITSM product and potentially all ServiceNow products utilizing the same ACL logic
What types of data are most commonly compromised in incidents ?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Sensitive data, credentials, PII and internal configuration data.
Which entities were affected by each incident ?
Incident : Vulnerability Exploitation SER543070925
Entity Name: ServiceNow
Entity Type: Company
Industry: Cloud-based Platform
Customers Affected: Public sector organizations, Healthcare, Financial institutions, Large enterprises
Response to the Incidents
What measures were taken in response to each incident ?
Incident : Vulnerability Exploitation SER543070925
Containment Measures: Introducing 'Deny Unless' ACLs, Adding Query ACLs, Recommending the use of Security Data Filters
Remediation Measures: Manually review tables and modify ACLs to ensure they are not overly permissive
Data Breach Information
What type of data was compromised in each breach ?
Incident : Vulnerability Exploitation SER543070925
Type of Data Compromised: Sensitive data, credentials, PII, internal configuration data
Data Exfiltration: Enumeration of data records from a table
Personally Identifiable Information: PII
What measures does the company take to prevent data exfiltration ?
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Manually review tables and modify ACLs to ensure they are not overly permissive.
How does the company handle incidents involving personally identifiable information (PII) ?
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by introducing 'deny unless' acls, adding query acls and recommending the use of security data filters.
Lessons Learned and Recommendations
What lessons were learned from each incident ?
Incident : Vulnerability Exploitation SER543070925
Lessons Learned: Importance of reviewing and properly configuring ACLs to prevent unauthorized access
What recommendations were made to prevent future incidents ?
Incident : Vulnerability Exploitation SER543070925
Recommendations: Use 'Deny Unless' ACLs, Query ACLs, and Security Data Filters to mitigate similar vulnerabilities
What are the key lessons learned from past incidents ?
Key Lessons Learned: The key lessons learned from past incidents are Importance of reviewing and properly configuring ACLs to prevent unauthorized access.
What recommendations has the company implemented to improve cybersecurity ?
Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: Use 'Deny Unless' ACLs, Query ACLs and and Security Data Filters to mitigate similar vulnerabilities.
References
Where can I find more information about each incident ?
Incident : Vulnerability Exploitation SER543070925
Source: Varonis Threat Labs
Where can stakeholders find additional resources on cybersecurity best practices ?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Varonis Threat Labs.
Initial Access Broker
How did the initial access broker gain entry for each incident ?
Incident : Vulnerability Exploitation SER543070925
Entry Point: Misconfigured or overly permissive ACLs
Post-Incident Analysis
What were the root causes and corrective actions taken for each incident ?
Incident : Vulnerability Exploitation SER543070925
Root Causes: Misconfigured or overly permissive ACLs
Corrective Actions: Review and modify ACLs to ensure they are not overly permissive
What corrective actions has the company taken based on post-incident analysis ?
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Review and modify ACLs to ensure they are not overly permissive.
Additional Questions
Incident Details
What was the most recent incident detected ?
Most Recent Incident Detected: The most recent incident detected was on February 2025.
Impact of the Incidents
What was the most significant data compromised in an incident ?
Most Significant Data Compromised: The most significant data compromised in an incident were Sensitive data, credentials, PII and internal configuration data.
Response to the Incidents
What containment measures were taken in the most recent incident ?
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were Introducing 'Deny Unless' ACLs, Adding Query ACLs and Recommending the use of Security Data Filters.
Data Breach Information
What was the most sensitive data compromised in a breach ?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Sensitive data, credentials, PII and internal configuration data.
Lessons Learned and Recommendations
What was the most significant lesson learned from past incidents ?
Most Significant Lesson Learned: The most significant lesson learned from past incidents was Importance of reviewing and properly configuring ACLs to prevent unauthorized access.
What was the most significant recommendation implemented to improve cybersecurity ?
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Use 'Deny Unless' ACLs, Query ACLs and and Security Data Filters to mitigate similar vulnerabilities.
References
What is the most recent source of information about an incident ?
Most Recent Source: The most recent source of information about an incident is Varonis Threat Labs.
Initial Access Broker
What was the most recent entry point used by an initial access broker ?
Most Recent Entry Point: The most recent entry point used by an initial access broker was an Misconfigured or overly permissive ACLs.
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Latest Global CVEs (Not Company-Specific)
Description
Angular is a development platform for building mobile and desktop web applications using TypeScript/JavaScript and other languages. Prior to versions 19.2.16, 20.3.14, and 21.0.1, there is a XSRF token leakage via protocol-relative URLs in angular HTTP clients. The vulnerability is a Credential Leak by App Logic that leads to the unauthorized disclosure of the Cross-Site Request Forgery (XSRF) token to an attacker-controlled domain. Angular's HttpClient has a built-in XSRF protection mechanism that works by checking if a request URL starts with a protocol (http:// or https://) to determine if it is cross-origin. If the URL starts with protocol-relative URL (//), it is incorrectly treated as a same-origin request, and the XSRF token is automatically added to the X-XSRF-TOKEN header. This issue has been patched in versions 19.2.16, 20.3.14, and 21.0.1. A workaround for this issue involves avoiding using protocol-relative URLs (URLs starting with //) in HttpClient requests. All backend communication URLs should be hardcoded as relative paths (starting with a single /) or fully qualified, trusted absolute URLs.
Risk Information
cvss4
Base: 7.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
References
- https://github.com/angular/angular/commit/0276479e7d0e280e0f8d26fa567d3b7aa97a516f
- https://github.com/angular/angular/commit/05fe6686a97fa0bcd3cf157805b3612033f975bc
- https://github.com/angular/angular/commit/3240d856d942727372a705252f7c8c115394a41e
- https://github.com/angular/angular/releases/tag/19.2.16
- https://github.com/angular/angular/releases/tag/20.3.14
- https://github.com/angular/angular/releases/tag/21.0.1
- https://github.com/angular/angular/security/advisories/GHSA-58c5-g7wp-6w37
Description
Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Uncontrolled Recursion vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft deep ASN.1 structures that trigger unbounded recursive parsing. This leads to a Denial-of-Service (DoS) via stack exhaustion when parsing untrusted DER inputs. This issue has been patched in version 1.3.2.
Risk Information
cvss4
Base: 8.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description
Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Integer Overflow vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft ASN.1 structures containing OIDs with oversized arcs. These arcs may be decoded as smaller, trusted OIDs due to 32-bit bitwise truncation, enabling the bypass of downstream OID-based security decisions. This issue has been patched in version 1.3.2.
Risk Information
cvss4
Base: 6.3
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description
Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. Prior to versions 7.0.13 and 8.0.2, working with large buffers in Lua scripts can lead to a stack overflow. Users of Lua rules and output scripts may be affected when working with large buffers. This includes a rule passing a large buffer to a Lua script. This issue has been patched in versions 7.0.13 and 8.0.2. A workaround for this issue involves disabling Lua rules and output scripts, or making sure limits, such as stream.depth.reassembly and HTTP response body limits (response-body-limit), are set to less than half the stack size.
Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
Description
Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. In versions from 8.0.0 to before 8.0.2, a NULL dereference can occur when the entropy keyword is used in conjunction with base64_data. This issue has been patched in version 8.0.2. A workaround involves disabling rules that use entropy in conjunction with base64_data.
Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
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Incident
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Network Security
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SBOM (Software Bill of Materials)
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