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Analyze » West Monroe » AOPALLWES1790001577

Incident Score: Analysis & Impact (AOPALLWES1790001577)

The details regarding individual company incidents & reports gives you full view from every side.

Rankiteo Score Impact Analysis

Rankiteo Incident Impact-58
Company Score Before Incident762 / 1000
Company Score After Incident704 / 1000
INCIDENT NUMBERAOPALLWES1790001577
Type of Cyber IncidentBreach
ATTACK VECTORNA
DATA EXPOSEDPersonal information, including names, Social...
INCIDENT DATE01/09/2026
STATUSOngoing

Key Highlights From The Incident Analysis

  • Timeline of West Monroe's Breach and lateral movement inside company's environment.
  • Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
  • How Rankiteo’s incident engine converts technical details into a normalized incident score.
  • How this cyber incident impacts West Monroe Rankiteo cyber scoring and cyber rating.
  • Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.

Full Incident Analysis Transcript

In this Rankiteo incident briefing, we review the West Monroe breach identified under incident ID AOPALLWES1790001577.

The analysis begins with a detailed overview of West Monroe's information like the linkedin page: https://www.linkedin.com/company/westmonroe, the number of followers: 93041, the industry type: Business Consulting and Services and the number of employees: 2442 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 762 and after the incident was 704 with a difference of -58 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on West Monroe and their customers.

On 02 September 2024, Allegheny County Common Pleas Court disclosed Data Breach issues under the banner "Cybersecurity Incident Exposes Sensitive Data in Pennsylvania Courts and Environmental Hearing Board".

A cybersecurity breach at West Publishing, a Thomson Reuters division, has compromised personal information across multiple U.S.

The disruption is felt across the environment, affecting C-Track case management software, and exposing Personal information, including names, Social Security numbers, driver’s license numbers, medical information, dates of birth, health insurance details, and confidential/redacted/sealed court records.

In response, teams activated the incident response plan, and began remediation that includes Additional security measures implemented, and stakeholders are being briefed through Affected individuals offered complimentary identity protection services; dedicated website for more information.

The case underscores how Ongoing, with advisories going out to stakeholders covering Affected individuals directed to a dedicated website for more information and offered complimentary identity protection services.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.

MITRE ATT&CK® Correlation Analysis

Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Exploit Public-Facing Application (T1190) with moderate confidence (60%), supported by evidence indicating unauthorized activity...ongoing since March in C-Track case management software and Valid Accounts (T1078) with moderate to high confidence (70%), supported by evidence indicating breach at West Publishing...compromised personal information across multiple courts. Under the Credential Access tactic, the analysis identified Credentials In Files (T1552.001) with moderate to high confidence (70%), supported by evidence indicating confidential, redacted, or sealed court records were also compromised and OS Credential Dumping (T1003) with moderate confidence (50%), supported by evidence indicating social Security numbers, driver’s license numbers exposed. Under the Collection tactic, the analysis identified Data from Local System (T1005) with moderate to high confidence (80%), supported by evidence indicating names, SSNs, medical info, DOBs, health insurance details compromised and Data from Information Repositories (T1213) with high confidence (90%), supported by evidence indicating c-Track case management software used by courts was compromised. Under the Exfiltration tactic, the analysis identified Exfiltration Over C2 Channel (T1041) with moderate to high confidence (70%), supported by evidence indicating unauthorized activity detected on June 30, ongoing since March and Transfer Data to Cloud Account (T1537) with moderate confidence (50%), supported by evidence indicating no evidence of fraud or misuse; third-party experts engaged. Under the Impact tactic, the analysis identified Data Destruction (T1485) with lower confidence (30%), supported by evidence indicating no disruption to C-Track’s operations; systems remain secure and Stored Data Manipulation (T1565.001) with lower confidence (40%), supported by evidence indicating confidential, redacted, or sealed court records compromised. Under the Defense Evasion tactic, the analysis identified Indicator Removal on Host: Clear Windows Event Logs (T1070.001) with moderate confidence (50%), supported by evidence indicating unauthorized activity ongoing since March, detected only on June 30 and Hide Artifacts: Hidden Files and Directories (T1564.001) with moderate confidence (60%), supported by evidence indicating breach disclosed on September 2, months after detection. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.

Initial Access
Exploit Public-Facing Application (60%)
Valid Accounts (70%)
Credential Access
Credentials In Files (70%)
OS Credential Dumping (50%)
Collection
Data from Local System (80%)
Data from Information Repositories (90%)
Exfiltration
Exfiltration Over C2 Channel (70%)
Transfer Data to Cloud Account (50%)
Impact
Data Destruction (30%)
Stored Data Manipulation (40%)
Defense Evasion
Indicator Removal on Host: Clear Windows Event Logs (50%)
Hide Artifacts: Hidden Files and Directories (60%)