Company Details
the-british-library
1,306
94,533
51912
bl.uk
0
THE_2153552
In-progress

The British Library Company CyberSecurity Posture
bl.ukWe are the UK’s national library. We give access to the world’s most comprehensive collection of over 170 million items - a living collection that grows every single day. Dating back 3,000 years, the collection includes Shakespeare’s First Folio, Magna Carta, a rare recording of Florence Nightingale and even Sylvia Pankhurst’s poems written on toilet paper from prison… But the collection also includes this morning’s newspapers, blogs and tweets, as well as a copy of every UK domain website. Our collection helps to open up a world of ideas. It can inspire people to start businesses. Spark new works of art and literature. Make scientific discoveries. Visit bl.uk to start your journey of discovery.
Company Details
the-british-library
1,306
94,533
51912
bl.uk
0
THE_2153552
In-progress
Between 700 and 749

BL Global Score (TPRM)XXXX

Description: The British Library, home to over 170 million items including historically significant documents like the Magna Carta, suffered a **major cyber attack in October 2023** that crippled its digital systems. The attack led to the **leak of staff personal details (addresses, passport scans) on the dark web** after the library refused to pay a £600,000 ransom. Two years later, the disruption persists: **services like ebooks, archives, and online journals remain unavailable**, forcing staff to manually process orders, increasing workloads, and exposing them to abuse from frustrated users. Employees, some of whom had experienced domestic abuse, faced severe consequences, including **relocation due to exposed addresses**, constant fraudulent communications, and financial strain. Over **300 staff went on strike** on the attack’s second anniversary, citing below-inflation pay rises (2.4%), unaddressed pay shortfalls, and the emotional toll of sustained operational chaos. The attack’s long-term impact includes **reputational damage, operational paralysis, and ongoing staff exploitation**, with no full system recovery in sight.
Description: The British Library fell victim to a **Rhysida ransomware attack** in **2023**, resulting in the theft of approximately **600GB of sensitive data**. The attack was part of a broader campaign where the Rhysida group, operating under a **Ransomware-as-a-Service (RaaS) model**, exploited **poisoned Bing ads** mimicking Microsoft Teams download pages to distribute malware. Victims unknowingly downloaded **OysterLoader and Latrodectus**, which deployed ransomware, backdoors, and infostealers. The breach severely disrupted the library’s operations, compromising internal systems, employee records, and potentially **user data**, including research materials and personal information. The attack underscored the group’s sophistication in leveraging **social engineering and trusted platforms** (Microsoft/Bing) to infiltrate high-profile targets. While the full extent of financial or reputational damage remains undisclosed, the incident aligns with Rhysida’s history of targeting **critical infrastructure, education, and government entities**, often demanding ransoms for decryption keys and stolen data recovery.


No incidents recorded for The British Library in 2025.
No incidents recorded for The British Library in 2025.
No incidents recorded for The British Library in 2025.
BL cyber incidents detection timeline including parent company and subsidiaries

We are the UK’s national library. We give access to the world’s most comprehensive collection of over 170 million items - a living collection that grows every single day. Dating back 3,000 years, the collection includes Shakespeare’s First Folio, Magna Carta, a rare recording of Florence Nightingale and even Sylvia Pankhurst’s poems written on toilet paper from prison… But the collection also includes this morning’s newspapers, blogs and tweets, as well as a copy of every UK domain website. Our collection helps to open up a world of ideas. It can inspire people to start businesses. Spark new works of art and literature. Make scientific discoveries. Visit bl.uk to start your journey of discovery.


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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of The British Library is http://www.bl.uk.
According to Rankiteo, The British Library’s AI-generated cybersecurity score is 703, reflecting their Moderate security posture.
According to Rankiteo, The British Library currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, The British Library is not certified under SOC 2 Type 1.
According to Rankiteo, The British Library does not hold a SOC 2 Type 2 certification.
According to Rankiteo, The British Library is not listed as GDPR compliant.
According to Rankiteo, The British Library does not currently maintain PCI DSS compliance.
According to Rankiteo, The British Library is not compliant with HIPAA regulations.
According to Rankiteo,The British Library is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
The British Library operates primarily in the Libraries industry.
The British Library employs approximately 1,306 people worldwide.
The British Library presently has no subsidiaries across any sectors.
The British Library’s official LinkedIn profile has approximately 94,533 followers.
The British Library is classified under the NAICS code 51912, which corresponds to Libraries and Archives.
No, The British Library does not have a profile on Crunchbase.
Yes, The British Library maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/the-british-library.
As of December 16, 2025, Rankiteo reports that The British Library has experienced 2 cybersecurity incidents.
The British Library has an estimated 1,286 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Cyber Attack and Ransomware.
Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with refusal to pay £600,000 ransom, containment measures with manual workflows implemented, and remediation measures with partial system restoration (digital forms for orders), remediation measures with ongoing recovery efforts, and recovery measures with gradual service restoration, recovery measures with negotiations with trade unions, and communication strategy with public acknowledgment of impact, communication strategy with union engagements for pay disputes, and third party assistance with expel (security researchers), and communication strategy with public disclosure via the register/techradar..
Title: British Library Cyber Attack (October 2023)
Description: A major cyber attack in October 2023 disrupted the British Library's digital systems, leading to the leak of staff personal details on the dark web. The attack caused prolonged operational chaos, manual workflows, and increased workload for staff. The library refused to pay a £600,000 ransom, resulting in ongoing disruptions, fraudulent communications, and staff strikes over pay disputes two years later.
Date Detected: October 2023
Date Publicly Disclosed: October 2023
Type: Cyber Attack
Motivation: Financial (ransom demand)Disruption
Title: Rhysida ransomware group spoofs Microsoft Teams ads on Bing to deliver OysterLoader and Latrodectus malware
Description: The Rhysida ransomware group conducted a malware distribution campaign by spoofing Microsoft Teams download ads on Bing. Victims searching for Microsoft Teams were redirected to fake download pages that deployed OysterLoader and Latrodectus malware, which can deliver ransomware, backdoors, and infostealers. The group operates on a Ransomware-as-a-Service (RaaS) model and has previously targeted airports, libraries, and U.S. school districts.
Date Detected: 2025-06
Date Publicly Disclosed: 2025-07
Type: malware distribution
Attack Vector: malvertisingspoofed adsfake download pages.LNK file abuse
Threat Actor: Rhysida ransomware group
Motivation: financial gainransomware deploymentdata theft
Common Attack Types: The most common types of attacks the company has faced is Cyber Attack.
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through spoofed Bing adsfake Microsoft Teams download pages.

Data Compromised: Staff personal details (addresses, passport scans), Operational data
Systems Affected: Digital ordering systemsEbooksArchives and manuscripts catalogueOnline journal articlesLibrary management systems
Downtime: Ongoing (2+ years as of 2025)
Operational Impact: Manual workflows (paper-based orders)Increased staff workloadService unavailabilityStaff abuse from frustrated usersStrikes due to pay disputes
Customer Complaints: ['User frustration', 'Abuse toward front-facing staff', 'Physical objects thrown at staff']
Brand Reputation Impact: Negative publicityStaff dissatisfactionPublic criticism over pay disputes
Identity Theft Risk: ['Fraudulent calls/emails/texts to staff', 'Exposed addresses/passport scans on dark web']

Brand Reputation Impact: potential reputational damage to Microsoft/Bing due to spoofed ads
Identity Theft Risk: ['high (due to infostealers)']
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Personally Identifiable Information (Pii), Employment Records, Passport Scans, Addresses and .

Entity Name: British Library
Entity Type: National Library
Industry: Culture/Education
Location: London, UK
Size: Large (170+ million items, 300+ staff on strike)
Customers Affected: Library users (global), staff (300+)

Entity Name: Microsoft (Bing/Microsoft Teams spoofing)
Entity Type: technology corporation
Industry: software/technology
Location: global
Size: large-scale enterprise

Entity Name: Unspecified victims (users clicking spoofed ads)
Entity Type: individuals, organizations
Location: global

Incident Response Plan Activated: True
Containment Measures: Refusal to pay £600,000 ransomManual workflows implemented
Remediation Measures: Partial system restoration (digital forms for orders)Ongoing recovery efforts
Recovery Measures: Gradual service restorationNegotiations with trade unions
Communication Strategy: Public acknowledgment of impactUnion engagements for pay disputes

Third Party Assistance: Expel (Security Researchers).
Communication Strategy: public disclosure via The Register/TechRadar
Third-Party Assistance: The company involves third-party assistance in incident response through Expel (security researchers), .

Type of Data Compromised: Personally identifiable information (pii), Employment records, Passport scans, Addresses
Sensitivity of Data: High (PII, government-issued IDs)
File Types Exposed: Database recordsScanned documents (passports)

Data Exfiltration: potential (via infostealers/backdoors)
Personally Identifiable Information: potential (via infostealers)
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Partial system restoration (digital forms for orders), Ongoing recovery efforts, .
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by refusal to pay £600,000 ransom, manual workflows implemented and .

Ransom Demanded: £600,000
Data Encryption: True
Data Exfiltration: True

Ransomware Strain: Rhysidapotential secondary ransomware via OysterLoader/Latrodectus
Data Encryption: ['potential (via ransomware payloads)']
Data Exfiltration: ['potential (via infostealers/backdoors)']
Data Recovery from Ransomware: The company recovers data encrypted by ransomware through Gradual service restoration, Negotiations with trade unions, .

Lessons Learned: Critical reliance on digital systems in modern libraries, Need for robust incident response and staff support, Long-term operational impacts of ransomware refusal, Importance of addressing staff welfare post-breach

Lessons Learned: Malvertising campaigns exploiting trusted brands (e.g., Microsoft Teams) and search engines (Bing) can effectively bypass user skepticism. Continuous monitoring of ad networks and proactive takedowns of spoofed pages are critical to mitigating such threats. Users should verify download sources and avoid clicking on ads, even from reputable platforms.

Recommendations: Invest in cyber resilience and backup systems, Improve staff compensation and mental health support, Enhance dark web monitoring for leaked data, Accelerate system restoration to reduce manual workloads, Transparency in post-incident communicationsInvest in cyber resilience and backup systems, Improve staff compensation and mental health support, Enhance dark web monitoring for leaked data, Accelerate system restoration to reduce manual workloads, Transparency in post-incident communicationsInvest in cyber resilience and backup systems, Improve staff compensation and mental health support, Enhance dark web monitoring for leaked data, Accelerate system restoration to reduce manual workloads, Transparency in post-incident communicationsInvest in cyber resilience and backup systems, Improve staff compensation and mental health support, Enhance dark web monitoring for leaked data, Accelerate system restoration to reduce manual workloads, Transparency in post-incident communicationsInvest in cyber resilience and backup systems, Improve staff compensation and mental health support, Enhance dark web monitoring for leaked data, Accelerate system restoration to reduce manual workloads, Transparency in post-incident communications

Recommendations: Implement stricter ad verification processes on platforms like Bing to prevent spoofing., Educate users on recognizing fake download pages and verifying URLs before downloading software., Deploy endpoint detection and response (EDR) solutions to detect and block malware like OysterLoader and Latrodectus., Monitor dark web/underground forums for signs of Rhysida affiliate activity or stolen data sales., Enhance email/web filtering to block malicious .LNK files and associated payloads.Implement stricter ad verification processes on platforms like Bing to prevent spoofing., Educate users on recognizing fake download pages and verifying URLs before downloading software., Deploy endpoint detection and response (EDR) solutions to detect and block malware like OysterLoader and Latrodectus., Monitor dark web/underground forums for signs of Rhysida affiliate activity or stolen data sales., Enhance email/web filtering to block malicious .LNK files and associated payloads.Implement stricter ad verification processes on platforms like Bing to prevent spoofing., Educate users on recognizing fake download pages and verifying URLs before downloading software., Deploy endpoint detection and response (EDR) solutions to detect and block malware like OysterLoader and Latrodectus., Monitor dark web/underground forums for signs of Rhysida affiliate activity or stolen data sales., Enhance email/web filtering to block malicious .LNK files and associated payloads.Implement stricter ad verification processes on platforms like Bing to prevent spoofing., Educate users on recognizing fake download pages and verifying URLs before downloading software., Deploy endpoint detection and response (EDR) solutions to detect and block malware like OysterLoader and Latrodectus., Monitor dark web/underground forums for signs of Rhysida affiliate activity or stolen data sales., Enhance email/web filtering to block malicious .LNK files and associated payloads.Implement stricter ad verification processes on platforms like Bing to prevent spoofing., Educate users on recognizing fake download pages and verifying URLs before downloading software., Deploy endpoint detection and response (EDR) solutions to detect and block malware like OysterLoader and Latrodectus., Monitor dark web/underground forums for signs of Rhysida affiliate activity or stolen data sales., Enhance email/web filtering to block malicious .LNK files and associated payloads.
Key Lessons Learned: The key lessons learned from past incidents are Critical reliance on digital systems in modern libraries,Need for robust incident response and staff support,Long-term operational impacts of ransomware refusal,Importance of addressing staff welfare post-breachMalvertising campaigns exploiting trusted brands (e.g., Microsoft Teams) and search engines (Bing) can effectively bypass user skepticism. Continuous monitoring of ad networks and proactive takedowns of spoofed pages are critical to mitigating such threats. Users should verify download sources and avoid clicking on ads, even from reputable platforms.

Source: The Independent
URL: https://www.independent.co.uk
Date Accessed: 2025-10-XX

Source: TechRadar (via The Register)
URL: https://www.techradar.com
Date Accessed: 2025-07

Source: Expel (security research)
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: The IndependentUrl: https://www.independent.co.ukDate Accessed: 2025-10-XX, and Source: TechRadar (via The Register)Url: https://www.techradar.comDate Accessed: 2025-07, and Source: Expel (security research).

Investigation Status: Ongoing (as of 2025)

Investigation Status: ongoing (as of July 2025)
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Public Acknowledgment Of Impact, Union Engagements For Pay Disputes and Public Disclosure Via The Register/Techradar.

Stakeholder Advisories: Trade Union (Pcs) Engagements, Public Statements On Pay Disputes.
Customer Advisories: Service disruption noticesApologies for prolonged outages

Customer Advisories: Users advised to avoid clicking on Bing ads for Microsoft Teams and verify download sources.
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Trade Union (Pcs) Engagements, Public Statements On Pay Disputes, Service Disruption Notices, Apologies For Prolonged Outages, , Users Advised To Avoid Clicking On Bing Ads For Microsoft Teams And Verify Download Sources. and .

High Value Targets: Staff Pii, Library Management Systems,
Data Sold on Dark Web: Staff Pii, Library Management Systems,

Entry Point: Spoofed Bing Ads, Fake Microsoft Teams Download Pages,
Backdoors Established: ['via Latrodectus/OysterLoader']

Root Causes: Inadequate Cybersecurity Defenses (Specifics Undisclosed), Lack Of Redundant Manual Systems, Delayed Recovery Timeline,
Corrective Actions: Partial System Restorations, Union Negotiations For Staff Pay, Dark Web Monitoring For Leaked Data,

Root Causes: Lack Of Ad Verification On Bing Allowing Spoofed Microsoft Teams Ads., User Trust In Branded Ads/Search Results Leading To Clicks On Malicious Links., Effective Use Of .Lnk Files To Bypass Initial Security Controls.,
Corrective Actions: Bing/Microsoft To Implement Stricter Ad Vetting For Branded Keywords (E.G., 'Microsoft Teams')., Security Awareness Training For Users On Identifying Malvertising., Proactive Hunting For Rhysida-Affiliated Malware (Oysterloader, Latrodectus) In Enterprise Environments.,
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Expel (Security Researchers), .
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Partial System Restorations, Union Negotiations For Staff Pay, Dark Web Monitoring For Leaked Data, , Bing/Microsoft To Implement Stricter Ad Vetting For Branded Keywords (E.G., 'Microsoft Teams')., Security Awareness Training For Users On Identifying Malvertising., Proactive Hunting For Rhysida-Affiliated Malware (Oysterloader, Latrodectus) In Enterprise Environments., .
Last Ransom Demanded: The amount of the last ransom demanded was £600,000.
Last Attacking Group: The attacking group in the last incident was an Rhysida ransomware group.
Most Recent Incident Detected: The most recent incident detected was on October 2023.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2025-07.
Most Significant Data Compromised: The most significant data compromised in an incident were Staff personal details (addresses, passport scans), Operational data and .
Most Significant System Affected: The most significant system affected in an incident was Digital ordering systemsEbooksArchives and manuscripts catalogueOnline journal articlesLibrary management systems.
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was expel (security researchers), .
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were Refusal to pay £600 and000 ransomManual workflows implemented.
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Operational data, Staff personal details (addresses and passport scans).
Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was £600,000.
Most Significant Lesson Learned: The most significant lesson learned from past incidents was Importance of addressing staff welfare post-breach, Malvertising campaigns exploiting trusted brands (e.g., Microsoft Teams) and search engines (Bing) can effectively bypass user skepticism. Continuous monitoring of ad networks and proactive takedowns of spoofed pages are critical to mitigating such threats. Users should verify download sources and avoid clicking on ads, even from reputable platforms.
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Monitor dark web/underground forums for signs of Rhysida affiliate activity or stolen data sales., Educate users on recognizing fake download pages and verifying URLs before downloading software., Transparency in post-incident communications, Enhance email/web filtering to block malicious .LNK files and associated payloads., Improve staff compensation and mental health support, Accelerate system restoration to reduce manual workloads, Implement stricter ad verification processes on platforms like Bing to prevent spoofing., Deploy endpoint detection and response (EDR) solutions to detect and block malware like OysterLoader and Latrodectus., Enhance dark web monitoring for leaked data and Invest in cyber resilience and backup systems.
Most Recent Source: The most recent source of information about an incident are The Independent, TechRadar (via The Register) and Expel (security research).
Most Recent URL for Additional Resources: The most recent URL for additional resources on cybersecurity best practices is https://www.independent.co.uk, https://www.techradar.com .
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing (as of 2025).
Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was Trade union (PCS) engagements, Public statements on pay disputes, .
Most Recent Customer Advisory: The most recent customer advisory issued were an Service disruption noticesApologies for prolonged outages and Users advised to avoid clicking on Bing ads for Microsoft Teams and verify download sources.
Most Significant Root Cause: The most significant root cause identified in post-incident analysis was Inadequate cybersecurity defenses (specifics undisclosed)Lack of redundant manual systemsDelayed recovery timeline, Lack of ad verification on Bing allowing spoofed Microsoft Teams ads.User trust in branded ads/search results leading to clicks on malicious links.Effective use of .LNK files to bypass initial security controls..
Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was Partial system restorationsUnion negotiations for staff payDark web monitoring for leaked data, Bing/Microsoft to implement stricter ad vetting for branded keywords (e.g., 'Microsoft Teams').Security awareness training for users on identifying malvertising.Proactive hunting for Rhysida-affiliated malware (OysterLoader, Latrodectus) in enterprise environments..
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A security flaw has been discovered in CTCMS Content Management System up to 2.1.2. The impacted element is an unknown function in the library /ctcms/libs/Ct_Config.php of the component Backend System Configuration Module. The manipulation of the argument Cj_Add/Cj_Edit results in code injection. The attack can be executed remotely. The exploit has been released to the public and may be exploited.
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Weblate is a web based localization tool. In versions prior to 5.15, it was possible to accept an invitation opened by a different user. Version 5.15. contains a patch. As a workaround, avoid leaving one's Weblate sessions with an invitation opened unattended.

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