Incident Score: Analysis & Impact (TEL1773405027)
The details regarding individual company incidents & reports gives you full view from every side.
Rankiteo Score Impact Analysis
Key Highlights From The Incident Analysis
- Timeline of TELUS's Breach and lateral movement inside company's environment.
- Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
- How Rankiteo’s incident engine converts technical details into a normalized incident score.
- How this cyber incident impacts TELUS Rankiteo cyber scoring and cyber rating.
- Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.
Full Incident Analysis Transcript
In this Rankiteo incident briefing, we review the TELUS breach identified under incident ID TEL1773405027.
The analysis begins with a detailed overview of TELUS's information like the linkedin page: https://www.linkedin.com/company/telus, the number of followers: 408716, the industry type: Telecommunications and the number of employees: 37132 employees
After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 764 and after the incident was 710 with a difference of -54 which is could be a good indicator of the severity and impact of the incident.
In the next step of the video, we will analyze in more details the incident and the impact it had on TELUS and their customers.
Telus Corp. recently reported "Telus Cybersecurity Breach Linked to ShinyHunters Extortion Group", a noteworthy cybersecurity incident.
Canadian telecommunications giant Telus Corp.
The disruption is felt across the environment, affecting Limited number of systems, and exposing Large volume of data, including customer information.
In response, teams activated the incident response plan, moved swiftly to contain the threat with measures like Immediate steps to contain the intrusion and secure affected systems, and stakeholders are being briefed through Notifying impacted customers.
The case underscores how Ongoing, with advisories going out to stakeholders covering Notifying impacted customers.
Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.
The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.
MITRE ATT&CK® Correlation Analysis
Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Supply Chain Compromise (T1195) with high confidence (90%), supported by evidence indicating breach was claimed...in a supply chain attack in August. Under the Credential Access tactic, the analysis identified Steal Application Access Token (T1528) with moderate to high confidence (70%), supported by evidence indicating unauthorized access to a limited number of its systems. Under the Collection tactic, the analysis identified Data from Local System (T1005) with moderate to high confidence (80%), supported by evidence indicating large volume of data, including customer information. Under the Exfiltration tactic, the analysis identified Exfiltration Over C2 Channel (T1041) with moderate to high confidence (80%), supported by evidence indicating data exfiltration such as Alleged by ShinyHunters. Under the Impact tactic, the analysis identified Data Encrypted for Impact (Extortion) (T1471) with moderate to high confidence (70%), supported by evidence indicating ransom note in February, demanding payment in Bitcoin and Service Stop (T1489) with lower confidence (30%), supported by evidence indicating no evidence of disruption to connectivity or services. Under the Defense Evasion tactic, the analysis identified Valid Accounts (T1078) with moderate confidence (60%), supported by evidence indicating unauthorized access to a limited number of its systems. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.
Sources & References
- TELUS Rankiteo Cyber Incident Details: https://www.rankiteo.com/company/telus/incident/TEL1773405027
- TELUS CyberSecurity Rating page: https://www.rankiteo.com/company/telus
- TELUS Rankiteo Cyber Incident Blog Article: https://blog.rankiteo.com/tel1773405027-telus-corp-breach-august-2025/
- TELUS CyberSecurity Score History: https://www.rankiteo.com/company/telus/history
- TELUS CyberSecurity Incident Source: https://www.insurancejournal.com/news/international/2026/03/13/861816.htm
- Rankiteo A.I CyberSecurity Rating methodology: https://www.rankiteo.com/Images/rankiteo_algo.pdf
- Rankiteo TPRM Scoring methodology: https://static.rankiteo.com/model/rankiteo_tprm_methodology.pdf