Incident Score: Analysis & Impact (STA1773232014)
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Rankiteo Score Impact Analysis
Key Highlights From The Incident Analysis
- Timeline of Starbucks's Ransomware and lateral movement inside company's environment.
- Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
- How Rankiteo’s incident engine converts technical details into a normalized incident score.
- How this cyber incident impacts Starbucks Rankiteo cyber scoring and cyber rating.
- Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.
Full Incident Analysis Transcript
In this Rankiteo incident briefing, we review the Starbucks breach identified under incident ID STA1773232014.
The analysis begins with a detailed overview of Starbucks's information like the linkedin page: https://www.linkedin.com/company/starbucks, the number of followers: 3116587, the industry type: Retail and the number of employees: 185106 employees
After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 805 and after the incident was 752 with a difference of -53 which is could be a good indicator of the severity and impact of the incident.
In the next step of the video, we will analyze in more details the incident and the impact it had on Starbucks and their customers.
On 21 November 2024, Blue Yonder disclosed ransomware issues under the banner "Blue Yonder Ransomware Attack Disrupts Starbucks Operations".
On November 21, 2024, supply chain software provider Blue Yonder fell victim to a ransomware attack, causing significant disruptions for its customers including Starbucks.
The disruption is felt across the environment, affecting employee scheduling and payroll systems.
Formal response steps have not been shared publicly yet.
The case underscores how ongoing, teams are taking away lessons such as The attack underscores the vulnerability of critical supply chains and the need for stronger cybersecurity measures in high-value targets. Ransomware groups are increasingly targeting larger, more critical organizations to maximize payouts.
Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.
The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.
MITRE ATT&CK® Correlation Analysis
Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Supply Chain Compromise (T1195) with high confidence (90%), supported by evidence indicating supply chain software provider Blue Yonder fell victim to a ransomware attack. Under the Impact tactic, the analysis identified Data Encrypted for Impact (T1486) with high confidence (95%), with evidence including blue Yonder fell victim to a ransomware attack, and type such as Ransomware and Defacement (T1491) with moderate confidence (50%), supported by evidence indicating impaired the coffee giant’s ability to manage employee schedules and process payroll. Under the Exfiltration tactic, the analysis identified Exfiltration Over C2 Channel (T1041) with moderate to high confidence (70%), supported by evidence indicating ransomware attack...collaborating with external cybersecurity firms to investigate the breach. Under the Lateral Movement tactic, the analysis identified Exploitation of Remote Services (T1210) with moderate confidence (60%), supported by evidence indicating disruptions for its customers including Starbucks. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.
Sources & References
- Starbucks Rankiteo Cyber Incident Details: https://www.rankiteo.com/company/starbucks/incident/STA1773232014
- Starbucks CyberSecurity Rating page: https://www.rankiteo.com/company/starbucks
- Starbucks Rankiteo Cyber Incident Blog Article: https://blog.rankiteo.com/sta1773232014-starbucks-ransomware-november-2024/
- Starbucks CyberSecurity Score History: https://www.rankiteo.com/company/starbucks/history
- Starbucks CyberSecurity Incident Source: https://www.ibm.com/think/insights/roundup-the-top-ransomware-stories-of-2024
- Rankiteo A.I CyberSecurity Rating methodology: https://www.rankiteo.com/Images/rankiteo_algo.pdf
- Rankiteo TPRM Scoring methodology: https://static.rankiteo.com/model/rankiteo_tprm_methodology.pdf