Spectos GmbH
Company Details
Linkedin ID:
spectos-gmbh
Website:
Employees number:
85
Number of followers:
1,484
NAICS:
5415
Industry Type:
Homepage:
spectos.com
IP Addresses:
0
Company ID:
SPE_7041428
Scan Status:
In-progress
Spectos GmbH Company CyberSecurity Posture
spectos.com
Everybody likes great service. We help to provide it. Headquartered in Dresden, Germany, Spectos operates internationally in the fields of data collection, data analysis, technology, digitization and operations. For more than 20 years, we have been helping service-oriented companies continuously improve their performance and customer experience through our innovative service quality management solutions. Our mission is to make data and information accessible to all organizations, bridge the gap between analysis and action, and drive growth and improvement every day. With the Spectos Service Quality Cloud, we support our customers worldwide with tailored solutions for customer service, quality management, employee management, and operations. Our teams of experts equip companies with targeted, high-quality data in real-time, readily accessible through intuitive online cockpits and apps. This data-driven approach allows for daily improvements in service processes, facilitated by our lean, flexible, and agile collaboration. Leveraging state-of-the-art technologies, we seamlessly integrate the voice of the customer with operational data from ERP and CRM systems, along with real-time tracking, RFID systems, and WiFi tracking. At the core of our offering is the Spectos Real-Time Performance Management™ platform, which continuously combines, analyzes, and visualizes data from various sources. The customized cockpits and dashboards present easy-to-understand graphics and reports, empowering immediate action to enhance service quality. Integrated ticketing and alerting functions ensure proactive and lasting improvements. Our TÜV-certified solutions have found success across various industries, including postal & logistics, healthcare, mobility, smart city, and public administration. Partner with Spectos today to revolutionize your service quality and embark on a journey of continuous improvement and excellence.
Spectos GmbH A.I CyberSecurity Scoring
Spectos GmbH Risk Score (AI oriented)Between 650 and 699
Spectos GmbH
Updated:
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Spectos GmbH Global Score (TPRM)XXXX
Spectos GmbH
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Spectos GmbH Company CyberSecurity News & History
Past Incidents
1
Attack Types
1
Spectos GmbH
Breach
Rankiteo Explanation
Attack with significant impact with customers data leaks
Description: Spectos GmbH, a German logistics management supplier to the Royal Mail, suffered a data breach attributed to the GHNA hacking group. Compromised data includes personally identifiable information (PII) like names, addresses, phone numbers, and package details from 293 folders and 16,549 files, potentially leading to identity theft and fraud. Although the Royal Mail's operations remain unaffected, the information on sale at BreachForums raises significant privacy and security concerns. The breach has been ongoing since March 29, 2025, with investigations and security measures being implemented.
Spectos GmbH Company Scoring based on AI Models
Cyber Incidents Likelihood 3 - 6 - 9 months
A.I Risk Score Likelihood 3 - 6 - 9 months
Underwriter Stats for Spectos GmbH
Incidents vs IT Services and IT Consulting Industry Average (This Year)
Spectos GmbH has 36.99% more incidents than the average of same-industry companies with at least one recorded incident.
Incidents vs All-Companies Average (This Year)
Spectos GmbH has 28.21% more incidents than the average of all companies with at least one recorded incident.
Incident Types Spectos GmbH vs IT Services and IT Consulting Industry Avg (This Year)
Spectos GmbH reported 1 incidents this year: 0 cyber attacks, 0 ransomware, 0 vulnerabilities, 1 data breaches, compared to industry peers with at least 1 incident.
Incident History — Spectos GmbH (X = Date, Y = Severity)
Spectos GmbH cyber incidents detection timeline including parent company and subsidiaries
Spectos GmbH Company Subsidiaries
Everybody likes great service. We help to provide it. Headquartered in Dresden, Germany, Spectos operates internationally in the fields of data collection, data analysis, technology, digitization and operations. For more than 20 years, we have been helping service-oriented companies continuously improve their performance and customer experience through our innovative service quality management solutions. Our mission is to make data and information accessible to all organizations, bridge the gap between analysis and action, and drive growth and improvement every day. With the Spectos Service Quality Cloud, we support our customers worldwide with tailored solutions for customer service, quality management, employee management, and operations. Our teams of experts equip companies with targeted, high-quality data in real-time, readily accessible through intuitive online cockpits and apps. This data-driven approach allows for daily improvements in service processes, facilitated by our lean, flexible, and agile collaboration. Leveraging state-of-the-art technologies, we seamlessly integrate the voice of the customer with operational data from ERP and CRM systems, along with real-time tracking, RFID systems, and WiFi tracking. At the core of our offering is the Spectos Real-Time Performance Management™ platform, which continuously combines, analyzes, and visualizes data from various sources. The customized cockpits and dashboards present easy-to-understand graphics and reports, empowering immediate action to enhance service quality. Integrated ticketing and alerting functions ensure proactive and lasting improvements. Our TÜV-certified solutions have found success across various industries, including postal & logistics, healthcare, mobility, smart city, and public administration. Partner with Spectos today to revolutionize your service quality and embark on a journey of continuous improvement and excellence.
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Spectos GmbH CyberSecurity News
April 03, 2025 07:00 AM
Royal Mail probes possible breach after cybercriminal posts customer data
Royal Mail has confirmed that its postal operations remain unaffected by the incident and that no disruption to services has been recorded.
April 03, 2025 07:00 AM
Royal Mail Investigating Alleged Security Breach Following Third-Party Cyber Attack
The Royal Mail is investigating a potential security breach after a threat actor allegedly leaked over 144 GB of data, reportedly stolen from the British...
April 03, 2025 07:00 AM
Customer info allegedly stolen from compromised supplier of Royal Mail, Samsung
Britain's Royal Mail is investigating after a crew calling itself GHNA claimed it was selling 144GB of the delivery giant's customer data.
April 03, 2025 07:00 AM
News - Royal Mail investigates potential data breach following leak of 144GB of stolen data
Royal Mail is investigating allegations of a security breach after a threat actor leaked over 144GB of data allegedly stolen from the...
April 02, 2025 07:00 AM
Royal Mail investigates data leak claims, no impact on operations
Royal Mail is investigating claims of a security breach after a threat actor leaked over 144GB of data allegedly stolen from the company's systems.
April 02, 2025 07:00 AM
Hacker Leaks 144GB of Royal Mail Group Data, Blames Supplier Spectos
Royal Mail Group, the UK's centuries-old postal institution, has allegedly suffered a massive data breach resulting in the leak of 144GB of...
April 02, 2025 07:00 AM
Exclusive: Royal Mail confirms cyber attack resulting from third-party provider Spectos
The Royal Mail Group confirmed that a cyber attack had occurred on the systems of Spectos, a German data collection, analysis and operations firm.
April 01, 2025 07:00 AM
270,000 Samsung Customer Support Tickets Leak onto the Internet. Here's What Happened.
CX Today covers Contact Center & Omnichannel news including Artificial Intelligence, Security and Compliance and more.
April 01, 2025 07:00 AM
Samsung Customer Data Stolen Using Password Traced to 2021 Hack
A hacker breaches Samsung customer support by exploiting an internal password that hadn't been changed in four years, despite it appearing in a database of...
Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
Spectos GmbH CyberSecurity History Information
Official Website of Spectos GmbH
The official website of Spectos GmbH is https://www.spectos.com/.
Spectos GmbH’s AI-Generated Cybersecurity Score
According to Rankiteo, Spectos GmbH’s AI-generated cybersecurity score is 699, reflecting their Weak security posture.
How many security badges does Spectos GmbH’ have ?
According to Rankiteo, Spectos GmbH currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
Does Spectos GmbH have SOC 2 Type 1 certification ?
According to Rankiteo, Spectos GmbH is not certified under SOC 2 Type 1.
Does Spectos GmbH have SOC 2 Type 2 certification ?
According to Rankiteo, Spectos GmbH does not hold a SOC 2 Type 2 certification.
Does Spectos GmbH comply with GDPR ?
According to Rankiteo, Spectos GmbH is not listed as GDPR compliant.
Does Spectos GmbH have PCI DSS certification ?
According to Rankiteo, Spectos GmbH does not currently maintain PCI DSS compliance.
Does Spectos GmbH comply with HIPAA ?
According to Rankiteo, Spectos GmbH is not compliant with HIPAA regulations.
Does Spectos GmbH have ISO 27001 certification ?
According to Rankiteo,Spectos GmbH is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Industry Classification of Spectos GmbH
Spectos GmbH operates primarily in the IT Services and IT Consulting industry.
Number of Employees at Spectos GmbH
Spectos GmbH employs approximately 85 people worldwide.
Subsidiaries Owned by Spectos GmbH
Spectos GmbH presently has no subsidiaries across any sectors.
Spectos GmbH’s LinkedIn Followers
Spectos GmbH’s official LinkedIn profile has approximately 1,484 followers.
NAICS Classification of Spectos GmbH
Spectos GmbH is classified under the NAICS code 5415, which corresponds to Computer Systems Design and Related Services.
Spectos GmbH’s Presence on Crunchbase
No, Spectos GmbH does not have a profile on Crunchbase.
Spectos GmbH’s Presence on LinkedIn
Yes, Spectos GmbH maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/spectos-gmbh.
Cybersecurity Incidents Involving Spectos GmbH
As of December 14, 2025, Rankiteo reports that Spectos GmbH has experienced 1 cybersecurity incidents.
Number of Peer and Competitor Companies
Spectos GmbH has an estimated 37,709 peer or competitor companies worldwide.
What types of cybersecurity incidents have occurred at Spectos GmbH ?
Incident Types: The types of cybersecurity incidents that have occurred include Breach.
Incident Details
Can you provide details on each incident ?
Title: Data Breach at Spectos GmbH
Description: Spectos GmbH, a German logistics management supplier to the Royal Mail, suffered a data breach attributed to the GHNA hacking group. Compromised data includes personally identifiable information (PII) like names, addresses, phone numbers, and package details from 293 folders and 16,549 files, potentially leading to identity theft and fraud. Although the Royal Mail's operations remain unaffected, the information on sale at BreachForums raises significant privacy and security concerns. The breach has been ongoing since March 29, 2025, with investigations and security measures being implemented.
Date Detected: 2025-03-29
Type: Data Breach
Threat Actor: GHNA hacking group
Motivation: Potential identity theft and fraud
What are the most common types of attacks the company has faced ?
Common Attack Types: The most common types of attacks the company has faced is Breach.
Impact of the Incidents
What was the impact of each incident ?
Incident : Data Breach SPE540040325
Data Compromised: PII including names, addresses, phone numbers, and package details
Identity Theft Risk: High
What types of data are most commonly compromised in incidents ?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are PII.
Which entities were affected by each incident ?
Incident : Data Breach SPE540040325
Entity Name: Spectos GmbH
Entity Type: Company
Industry: Logistics Management
Location: Germany
Incident : Data Breach SPE540040325
Entity Name: Royal Mail
Entity Type: Company
Industry: Logistics
Location: United Kingdom
Data Breach Information
What type of data was compromised in each breach ?
Incident : Data Breach SPE540040325
Type of Data Compromised: PII
Sensitivity of Data: High
Data Exfiltration: Yes
File Types Exposed: NamesAddressesPhone NumbersPackage Details
Personally Identifiable Information: Yes
References
Where can I find more information about each incident ?
Incident : Data Breach SPE540040325
Source: BreachForums
Where can stakeholders find additional resources on cybersecurity best practices ?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: BreachForums.
Investigation Status
What is the current status of the investigation for each incident ?
Incident : Data Breach SPE540040325
Investigation Status: Ongoing
Additional Questions
General Information
Who was the attacking group in the last incident ?
Last Attacking Group: The attacking group in the last incident was an GHNA hacking group.
Incident Details
What was the most recent incident detected ?
Most Recent Incident Detected: The most recent incident detected was on 2025-03-29.
Impact of the Incidents
What was the most significant data compromised in an incident ?
Most Significant Data Compromised: The most significant data compromised in an incident were PII including names, addresses, phone numbers and and package details.
Data Breach Information
What was the most sensitive data compromised in a breach ?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were PII including names, addresses, phone numbers and and package details.
References
What is the most recent source of information about an incident ?
Most Recent Source: The most recent source of information about an incident is BreachForums.
Investigation Status
What is the current status of the most recent investigation ?
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing.
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Risk Information
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Risk Information
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Base: 6.3
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Risk Information
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Base: 7.5
Severity: LOW
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cvss3
Base: 7.3
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CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:L
cvss4
Base: 6.9
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Description
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Risk Information
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Base: 7.5
Severity: LOW
AV:N/AC:L/Au:N/C:P/I:P/A:P
cvss3
Base: 7.3
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:L
cvss4
Base: 6.9
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Risk Information
cvss2
Base: 7.5
Severity: LOW
AV:N/AC:L/Au:N/C:P/I:P/A:P
cvss3
Base: 7.3
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:L
cvss4
Base: 6.9
Severity: LOW
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Network Security
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
SBOM (Software Bill of Materials)
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
CMDB (Configuration Management Database)
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
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