Comparison Overview
SmarterTools

SmarterTools
1903 W. Parkside Lane, #106, Phoenix, 85027, US
Last Update: 01/04/2026
Founded in 2003, SmarterTools Inc. is an information technology management software company that builds applications to help companies communicate, measure, and support their worldwide business operations. SmarterTools products serve thousands of companies across the gl...

Alibaba Group
969 West Wen Yi Road, Hangzhou, 311121, CN
Last Update: 04/08/2026
🌍Alibaba Group is on a mission to make it easy to do business anywhere! Guided by our passion and imagination, we’re leading the way in AI, cloud computing and e-commerce. We aim to build the future infrastructure of commerce, and we aspire to be a good company that l...
Compliance Ranges Comparison

SmarterTools







Alibaba Group






Benchmark & Cyber Underwriting Signals
Incidents vs Software Development Industry Avg (This Year)
SmarterTools has 183.02% more incidents than the average of same-industry companies with at least one recorded incident.
Incidents vs Software Development Industry Avg (This Year)
Alibaba Group has 288.35% more incidents than the average of all companies with at least one recorded incident.
Incident History - SmarterTools (X = Date, Y = Severity)
SmarterTools cyber incidents detection timeline including parent company and subsidiaries.
Incident History - Alibaba Group (X = Date, Y = Severity)
Alibaba Group cyber incidents detection timeline including parent company and subsidiaries.
Notable Incidents

SmarterTools

Alibaba Group
FAQ
Latest Global CVEs
OpenEXR is the reference implementation and specification for the EXR image format, widely used in the motion picture industry. In versions 3.4.0 through 3.4.12, a crafted HTJ2K-compressed EXR file causes an unconditional process abort in any application that calls exr_start_read() on untrusted input, resulting in denial of service. The crash is triggered by a QCD marker whose lower five bits are zero, which OpenEXR passes into the vendored OpenJPH library while constructing the codestream and evaluating its quantization delta parameters. OpenJPH uses an assertion rather than a recoverable error to validate those bits, so any invalid value calls abort() directly and cannot be intercepted by surrounding error handling, a problem compounded by OpenEXR wrapping only its internal HT header parser in error handling while leaving the later codestream read and construction calls unprotected. This issue has been resolved in version 3.4.13.
A vulnerability has been found in Faveo Helpdesk up to 2.0.3. Affected is the function unlink of the file app/Http/Controllers/Admin/helpdesk/SettingsController.php of the component Logo Handler. Such manipulation of the argument data1 leads to path traversal. The attack can be launched remotely. The exploit has been disclosed to the public and may be used. The project was informed of the problem early through an issue report but has not responded yet.
A flaw has been found in Faveo Helpdesk up to 2.0.3. This impacts the function FormController::post_ticket_reply of the file app/Http/Controllers/Client/helpdesk/FormController.php of the component post-ticket-reply Endpoint. This manipulation causes missing authentication. The attack can be initiated remotely. The exploit has been published and may be used. The project was informed of the problem early through an issue report but has not responded yet.
Unauthenticated Arbitrary File Deletion in MasterStudy LMS <= 3.7.42 versions.
Unauthenticated Cross Site Scripting (XSS) in Stripe Payments <= 2.1.2 versions.