Incident Score: Analysis & Impact (SITCIV1768166633)

In this Rankiteo incident briefing, we review the SITA breach identified under incident ID SITCIV1768166633.

The analysis begins with a detailed overview of SITA's information like the linkedin page: https://www.linkedin.com/company/sita, the number of followers: 246879, the industry type: IT Services and IT Consulting and the number of employees: 8763 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 775 and after the incident was 705 with a difference of -70 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on SITA and their customers.

On 04 March 2021, SITA disclosed Data Breach issues under the banner "SITA Passenger Service System Cyber Attack".

Data on hundreds of thousands of airline passengers around the world was hacked via a highly sophisticated attack on the IT systems operator SITA, which serves around 90% of the global aviation industry.

The disruption is felt across the environment, affecting Passenger Service System (PSS) servers, and exposing Passenger data including name, tier status, and membership number, with nearly Hundreds of thousands records at risk.

In response, teams activated the incident response plan, moved swiftly to contain the threat with measures like Targeted containment measures initiated, and stakeholders are being briefed through Contacted affected customers and related organizations.

The case underscores how Ongoing, with advisories going out to stakeholders covering Emails sent to affected passengers explaining the breach and data compromised.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.