Services Australia
Company Details
Linkedin ID:
services-australia
Employees number:
7,701
Number of followers:
106,789
NAICS:
92
Industry Type:
Homepage:
servicesaustralia.gov.au
IP Addresses:
0
Company ID:
SER_1179819
Scan Status:
In-progress
Services Australia Company CyberSecurity Posture
servicesaustralia.gov.au
We deliver Medicare, Centrelink and Child Support payments and services.
Services Australia A.I CyberSecurity Scoring
Services Australia Risk Score (AI oriented)Between 700 and 749
Services Australia
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Services Australia Global Score (TPRM)XXXX
Services Australia
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Services Australia Company CyberSecurity News & History
Past Incidents
1
Attack Types
1
Services Australia may get powers to rein in data breach exposure
Breach
Rankiteo Explanation
Attack with significant impact with customers data leaks
Description: **Services Australia Seeks New Powers to Compel Third-Party Breach Disclosures Amid Rising Cyber Threats** Services Australia, which manages data for 27.5 million Australians, is pushing for expanded authority to require third parties to disclose breaches involving government identifiers, such as Medicare and Centrelink numbers. The move follows a dramatic surge in notifiable data breaches—from seven in 2022–23 to 82 in 2024–25—primarily driven by phishing attacks where individuals unknowingly shared credentials with impersonators. While the agency established response plans after the 2022 Optus and Medibank breaches, it currently lacks legal power to compel third parties to report incidents involving its identifiers. A federal audit recommended legislative reforms to mandate timely notifications, with support from the Attorney-General’s Department and the Office of the Australian Information Commissioner (OAIC). The audit also revealed systemic delays in breach reporting: 71% of the 165 notifiable data breaches (NDBs) reported to the OAIC between 2018–19 and 2024–25 were disclosed 50 or more days after detection. Internal reviews dating back to 2023 found Services Australia frequently missed the 30-day statutory assessment deadline, though the agency claims to have addressed these gaps by October 2023. In June 2025, Services Australia introduced a new "data breach mailout service" to directly notify affected individuals via mail or digital channels, though its effectiveness remains under evaluation. The proposed reforms aim to close gaps in breach transparency, particularly where third-party custodians hold sensitive government-linked data.
Services Australia Company Scoring based on AI Models
Cyber Incidents Likelihood 3 - 6 - 9 months
A.I Risk Score Likelihood 3 - 6 - 9 months
Underwriter Stats for Services Australia
Incidents vs Government Administration Industry Average (This Year)
Services Australia has 53.85% more incidents than the average of same-industry companies with at least one recorded incident.
Incidents vs All-Companies Average (This Year)
Services Australia has 53.85% more incidents than the average of all companies with at least one recorded incident.
Incident Types Services Australia vs Government Administration Industry Avg (This Year)
Services Australia reported 1 incidents this year: 0 cyber attacks, 0 ransomware, 0 vulnerabilities, 1 data breaches, compared to industry peers with at least 1 incident.
Incident History — Services Australia (X = Date, Y = Severity)
Services Australia cyber incidents detection timeline including parent company and subsidiaries
Services Australia Company Subsidiaries
We deliver Medicare, Centrelink and Child Support payments and services.
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Services Australia CyberSecurity News
December 01, 2025 10:12 AM
Australia Cybersecurity Market: Digital Protection, Threat Prevention & the Future of Secure Infrastructure
How cloud adoption, cyber-threat escalation and enterprise digitisation are shaping Australia's cybersecurity landscape.
November 19, 2025 08:00 AM
Australia’s 2025 Implementation Plan for Digital Services
Australia's 2025 Implementation Plan advances AI, data, cyber resilience and connected services to strengthen digital government and...
October 25, 2025 07:00 AM
Super funds plan cyber shield after retiree savings hacked
The country's largest superannuation funds are working on a plan to share intel on suspicious criminal activity and tackle the threat of...
October 23, 2025 07:00 AM
Australian finance sector leads world in AI & cybersecurity push
Australian financial services firms are turning their attention to cybersecurity and artificial intelligence adoption as they navigate...
October 19, 2025 07:00 AM
More than 1600 customers of Dodo and iPrimus impacted by cybersecurity breach
Another Aussie company has been hit by a cybersecurity breach, with more than 1600 customers of telco Dodo ...
October 08, 2025 07:00 AM
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October 07, 2025 05:33 AM
Cybersecurity Awareness Month 2025: Event Logging
At FUJIFILM IT Services, we're proud to support the Australian Cyber Security Centre's Cyber Security Awareness Month – a national initiative encouraging...
October 03, 2025 07:00 AM
Pharmacy hack in Toowoomba triggers cybersecurity warnings
A recent ransomware incident involving a pharmacy in Toowoomba, Queensland, has brought renewed attention to the cybersecurity challenges...
September 30, 2025 07:00 AM
Ransomware hackers strike pharmacy as tactics 'evolve'
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Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
Services Australia CyberSecurity History Information
Official Website of Services Australia
The official website of Services Australia is http://www.servicesaustralia.gov.au.
Services Australia’s AI-Generated Cybersecurity Score
According to Rankiteo, Services Australia’s AI-generated cybersecurity score is 710, reflecting their Moderate security posture.
How many security badges does Services Australia’ have ?
According to Rankiteo, Services Australia currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
Does Services Australia have SOC 2 Type 1 certification ?
According to Rankiteo, Services Australia is not certified under SOC 2 Type 1.
Does Services Australia have SOC 2 Type 2 certification ?
According to Rankiteo, Services Australia does not hold a SOC 2 Type 2 certification.
Does Services Australia comply with GDPR ?
According to Rankiteo, Services Australia is not listed as GDPR compliant.
Does Services Australia have PCI DSS certification ?
According to Rankiteo, Services Australia does not currently maintain PCI DSS compliance.
Does Services Australia comply with HIPAA ?
According to Rankiteo, Services Australia is not compliant with HIPAA regulations.
Does Services Australia have ISO 27001 certification ?
According to Rankiteo,Services Australia is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Industry Classification of Services Australia
Services Australia operates primarily in the Government Administration industry.
Number of Employees at Services Australia
Services Australia employs approximately 7,701 people worldwide.
Subsidiaries Owned by Services Australia
Services Australia presently has no subsidiaries across any sectors.
Services Australia’s LinkedIn Followers
Services Australia’s official LinkedIn profile has approximately 106,789 followers.
NAICS Classification of Services Australia
Services Australia is classified under the NAICS code 92, which corresponds to Public Administration.
Services Australia’s Presence on Crunchbase
No, Services Australia does not have a profile on Crunchbase.
Services Australia’s Presence on LinkedIn
Yes, Services Australia maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/services-australia.
Cybersecurity Incidents Involving Services Australia
As of December 10, 2025, Rankiteo reports that Services Australia has experienced 1 cybersecurity incidents.
Number of Peer and Competitor Companies
Services Australia has an estimated 11,471 peer or competitor companies worldwide.
What types of cybersecurity incidents have occurred at Services Australia ?
Incident Types: The types of cybersecurity incidents that have occurred include Breach.
How does Services Australia detect and respond to cybersecurity incidents ?
Detection and Response: The company detects and responds to cybersecurity incidents through an incident response plan activated with yes (plans in place since 2022), and communication strategy with data breach mailout service (since june 2025)..
Incident Details
Can you provide details on each incident ?
Title: Services Australia Third-Party Data Breach Notification Powers
Description: Services Australia may gain new powers to compel third-parties to disclose data breaches involving government identifiers quickly. The agency has seen a rise in notifiable data breaches due to malicious or criminal actions, primarily involving customers inadvertently providing personal information and myGov credentials to impersonators. Third-parties holding Medicare and Centrelink identifiers are a problematic attack vector. The agency currently lacks authority to compel third-parties to share breach information, but legislative reforms are being considered.
Type: Data Breach
Attack Vector: PhishingThird-Party Compromise
Vulnerability Exploited: Customer inadvertent disclosure of credentials
Threat Actor: Malicious or criminal actors
What are the most common types of attacks the company has faced ?
Common Attack Types: The most common types of attacks the company has faced is Breach.
Impact of the Incidents
What was the impact of each incident ?
Incident : Data Breach SER1765340155
Data Compromised: Personal information, Mygov sign-in credentials, Medicare numbers, Centrelink reference numbers
Identity Theft Risk: High
What types of data are most commonly compromised in incidents ?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Personal Information, Government Identifiers, Credentials and .
Which entities were affected by each incident ?
Incident : Data Breach SER1765340155
Entity Name: Services Australia
Entity Type: Government Agency
Industry: Public Sector
Location: Australia
Size: Large (27.5 million Australians' data)
Customers Affected: 27.5 million
Response to the Incidents
What measures were taken in response to each incident ?
Incident : Data Breach SER1765340155
Incident Response Plan Activated: Yes (plans in place since 2022)
Communication Strategy: Data breach mailout service (since June 2025)
What is the company's incident response plan?
Incident Response Plan: The company's incident response plan is described as Yes (plans in place since 2022).
Data Breach Information
What type of data was compromised in each breach ?
Incident : Data Breach SER1765340155
Type of Data Compromised: Personal information, Government identifiers, Credentials
Sensitivity of Data: High
Personally Identifiable Information: Yes
Regulatory Compliance
Were there any regulatory violations and fines imposed for each incident ?
Incident : Data Breach SER1765340155
Regulations Violated: Notifiable Data Breaches (NDB) scheme (delayed notifications)
Regulatory Notifications: 165 NDBs notified to OAIC (2018–2025)
Lessons Learned and Recommendations
What lessons were learned from each incident ?
Incident : Data Breach SER1765340155
Lessons Learned: Need for timely breach notifications, centralized breach monitoring, and legislative authority to compel third-party disclosures.
What recommendations were made to prevent future incidents ?
Incident : Data Breach SER1765340155
Recommendations: Implement legislative reforms to compel third-parties to notify Services Australia of breaches involving government identifiers., Improve internal breach assessment processes to comply with the 30-day statutory timeframe., Continue evaluating the effectiveness of the data breach mailout service.Implement legislative reforms to compel third-parties to notify Services Australia of breaches involving government identifiers., Improve internal breach assessment processes to comply with the 30-day statutory timeframe., Continue evaluating the effectiveness of the data breach mailout service.Implement legislative reforms to compel third-parties to notify Services Australia of breaches involving government identifiers., Improve internal breach assessment processes to comply with the 30-day statutory timeframe., Continue evaluating the effectiveness of the data breach mailout service.
What are the key lessons learned from past incidents ?
Key Lessons Learned: The key lessons learned from past incidents are Need for timely breach notifications, centralized breach monitoring, and legislative authority to compel third-party disclosures.
References
Where can I find more information about each incident ?
Incident : Data Breach SER1765340155
Source: Australian National Audit Office
Where can stakeholders find additional resources on cybersecurity best practices ?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Australian National Audit Office.
Investigation Status
What is the current status of the investigation for each incident ?
Incident : Data Breach SER1765340155
Investigation Status: Ongoing
How does the company communicate the status of incident investigations to stakeholders ?
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Data breach mailout service (since June 2025).
Stakeholder and Customer Advisories
Were there any advisories issued to stakeholders or customers for each incident ?
Incident : Data Breach SER1765340155
Customer Advisories: Data breach mailout service (since June 2025)
What advisories does the company provide to stakeholders and customers following an incident ?
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: was Data breach mailout service (since June 2025).
Post-Incident Analysis
What were the root causes and corrective actions taken for each incident ?
Incident : Data Breach SER1765340155
Root Causes: Customer Inadvertent Disclosure Of Credentials To Impersonators, Third-Party Data Breaches Involving Government Identifiers, Delayed Internal Breach Assessments,
Corrective Actions: Legislative Reforms For Third-Party Breach Notifications, Centralized Breach Monitoring Register, Data Breach Mailout Service,
What corrective actions has the company taken based on post-incident analysis ?
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Legislative Reforms For Third-Party Breach Notifications, Centralized Breach Monitoring Register, Data Breach Mailout Service, .
Additional Questions
General Information
Who was the attacking group in the last incident ?
Last Attacking Group: The attacking group in the last incident was an Malicious or criminal actors.
Impact of the Incidents
What was the most significant data compromised in an incident ?
Most Significant Data Compromised: The most significant data compromised in an incident were Personal information, myGov sign-in credentials, Medicare numbers, Centrelink reference numbers and .
Data Breach Information
What was the most sensitive data compromised in a breach ?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Centrelink reference numbers, Personal information, Medicare numbers and myGov sign-in credentials.
Lessons Learned and Recommendations
What was the most significant lesson learned from past incidents ?
Most Significant Lesson Learned: The most significant lesson learned from past incidents was Need for timely breach notifications, centralized breach monitoring, and legislative authority to compel third-party disclosures.
What was the most significant recommendation implemented to improve cybersecurity ?
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Implement legislative reforms to compel third-parties to notify Services Australia of breaches involving government identifiers., Improve internal breach assessment processes to comply with the 30-day statutory timeframe. and Continue evaluating the effectiveness of the data breach mailout service..
References
What is the most recent source of information about an incident ?
Most Recent Source: The most recent source of information about an incident is Australian National Audit Office.
Investigation Status
What is the current status of the most recent investigation ?
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing.
Stakeholder and Customer Advisories
What was the most recent customer advisory issued ?
Most Recent Customer Advisory: The most recent customer advisory issued was an Data breach mailout service (since June 2025).
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