Company Details
san-dimas-community-hospital
203
1,254
62
sandimashospital.com
0
SAN_2944959
In-progress

San Dimas Community Hospital Company CyberSecurity Posture
sandimashospital.comSan Dimas Community Hospital (SDCH) is an award winning, 101 bed facility located on a 13-acre campus in the heart of San Dimas. SDCH is a member of Prime Healthcare, one the largest hospital systems in the country. With a multidisciplinary team of experts and state of the art technology, we are committed to serving the community with personalized, high quality care. We offer a full range of comprehensive services, including 24-hour emergency services, orthopedic surgery, advanced diagnostic services, cardiopulmonary and gastrointestinal services. Our mission is to deliver compassionate, quality care to patients and better healthcare to communities. SDCH has received multiple awards including the “100 Top Hospitals,” Women’s Choice Award for America’s Best Hospitals for Patient Safety, and Healthgrades awards, including the “Patient Safety Excellence Award.” SDCH serves the communities of San Dimas, La Verne, Glendora, Covina, West Covina, Azusa, Diamond Bar, Walnut, Pomona, Claremont and Ontario.
Company Details
san-dimas-community-hospital
203
1,254
62
sandimashospital.com
0
SAN_2944959
In-progress
Between 700 and 749

SDCH Global Score (TPRM)XXXX

Description: A healthcare organization experienced a near-security incident when nurses, after receiving cybersecurity awareness training, reacted with heightened suspicion to a legitimate HR survey email. The nurses, now vigilant about phishing risks, flooded the security team with verification requests instead of ignoring the email. While no actual breach or data compromise occurred, the incident revealed a cultural shift where frontline staff—previously passive—became proactive in identifying potential threats. The disruption from hundreds of verification calls/emails temporarily overwhelmed the security team, but it demonstrated the training’s success in embedding cybersecurity as a shared responsibility.The scenario highlights how human behavior, when properly trained, can act as both a defense and a potential operational disruption (e.g., false positives). Though no malicious attack took place, the organization’s workflow was impacted by the sudden surge in security-related inquiries, underscoring the balance between awareness and operational efficiency. The case serves as a model for how role-specific training (e.g., tying cybersecurity to patient safety for nurses) can transform security culture, even if it introduces short-term friction.


San Dimas Community Hospital has 31.58% more incidents than the average of same-industry companies with at least one recorded incident.
San Dimas Community Hospital has 56.25% more incidents than the average of all companies with at least one recorded incident.
San Dimas Community Hospital reported 1 incidents this year: 1 cyber attacks, 0 ransomware, 0 vulnerabilities, 0 data breaches, compared to industry peers with at least 1 incident.
SDCH cyber incidents detection timeline including parent company and subsidiaries

San Dimas Community Hospital (SDCH) is an award winning, 101 bed facility located on a 13-acre campus in the heart of San Dimas. SDCH is a member of Prime Healthcare, one the largest hospital systems in the country. With a multidisciplinary team of experts and state of the art technology, we are committed to serving the community with personalized, high quality care. We offer a full range of comprehensive services, including 24-hour emergency services, orthopedic surgery, advanced diagnostic services, cardiopulmonary and gastrointestinal services. Our mission is to deliver compassionate, quality care to patients and better healthcare to communities. SDCH has received multiple awards including the “100 Top Hospitals,” Women’s Choice Award for America’s Best Hospitals for Patient Safety, and Healthgrades awards, including the “Patient Safety Excellence Award.” SDCH serves the communities of San Dimas, La Verne, Glendora, Covina, West Covina, Azusa, Diamond Bar, Walnut, Pomona, Claremont and Ontario.


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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of San Dimas Community Hospital is http://sandimashospital.com.
According to Rankiteo, San Dimas Community Hospital’s AI-generated cybersecurity score is 738, reflecting their Moderate security posture.
According to Rankiteo, San Dimas Community Hospital currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, San Dimas Community Hospital is not certified under SOC 2 Type 1.
According to Rankiteo, San Dimas Community Hospital does not hold a SOC 2 Type 2 certification.
According to Rankiteo, San Dimas Community Hospital is not listed as GDPR compliant.
According to Rankiteo, San Dimas Community Hospital does not currently maintain PCI DSS compliance.
According to Rankiteo, San Dimas Community Hospital is not compliant with HIPAA regulations.
According to Rankiteo,San Dimas Community Hospital is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
San Dimas Community Hospital operates primarily in the Hospitals and Health Care industry.
San Dimas Community Hospital employs approximately 203 people worldwide.
San Dimas Community Hospital presently has no subsidiaries across any sectors.
San Dimas Community Hospital’s official LinkedIn profile has approximately 1,254 followers.
San Dimas Community Hospital is classified under the NAICS code 62, which corresponds to Health Care and Social Assistance.
No, San Dimas Community Hospital does not have a profile on Crunchbase.
Yes, San Dimas Community Hospital maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/san-dimas-community-hospital.
As of November 29, 2025, Rankiteo reports that San Dimas Community Hospital has experienced 1 cybersecurity incidents.
San Dimas Community Hospital has an estimated 30,081 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Cyber Attack.
Detection and Response: The company detects and responds to cybersecurity incidents through an communication strategy with role-specific training, communication strategy with tying cybersecurity to personal/professional priorities (e.g., patient safety, licenses), and enhanced monitoring with increased employee-reported suspicious activity..
Title: Cybersecurity Awareness Training Impact in Healthcare Organization
Description: A cybersecurity awareness training program conducted for nursing staff in a healthcare organization led to heightened vigilance and proactive security behavior. Nurses, after being trained to recognize cybersecurity risks tied to their daily work (e.g., patient safety, professional licenses, and shift efficiency), demonstrated increased caution by verifying the legitimacy of an HR survey email. This cultural shift embedded cybersecurity as a shared responsibility, strengthening the organization's overall security posture. The incident highlights the importance of role-specific, relatable cybersecurity training in fostering a security-aware culture.
Type: Security Awareness
Vulnerability Exploited: Human ErrorLack of Awareness (pre-training)Phishing Susceptibility
Common Attack Types: The most common types of attacks the company has faced is Cyber Attack.

Operational Impact: Temporary overload of IT/security teams due to verification requestsIncreased proactive reporting of suspicious activity
Brand Reputation Impact: Positive: Demonstrated commitment to security culturePotential perception of over-caution (short-term)

Entity Type: Healthcare Organization
Industry: Healthcare
Customers Affected: Nursing staff, IT/Security teams (indirectly due to verification requests)

Communication Strategy: Role-specific trainingTying cybersecurity to personal/professional priorities (e.g., patient safety, licenses)
Enhanced Monitoring: Increased employee-reported suspicious activity

Lessons Learned: Cybersecurity training is most effective when tied to employees' personal/professional priorities (e.g., patient safety for nurses)., Human behavior is both the first line of defense and the first vulnerability in cybersecurity., Security awareness can shift from passive compliance to active ownership when employees see its direct relevance to their roles., Proactive reporting of suspicious activity, even if it creates short-term overhead, indicates successful cultural adoption of security practices., Cybersecurity is not solely a 'tech issue' but a shared responsibility across all departments.

Recommendations: Design training programs to address role-specific concerns (e.g., nurses care about patient safety and licenses; accountants about financial records)., Use real-world examples and outcomes (e.g., getting off shift on time, avoiding license risks) to make security relatable., Encourage a 'pause before clicking' culture and provide clear channels for verifying suspicious messages., Promote multi-factor authentication (MFA) and strong password practices as part of credential protection., Foster a culture where reporting suspicions is normalized and rewarded, not seen as a burden., Continuously engage employees with updated training to address evolving threats., Leverage incidents like the HR survey verification as teachable moments to reinforce vigilance.Design training programs to address role-specific concerns (e.g., nurses care about patient safety and licenses; accountants about financial records)., Use real-world examples and outcomes (e.g., getting off shift on time, avoiding license risks) to make security relatable., Encourage a 'pause before clicking' culture and provide clear channels for verifying suspicious messages., Promote multi-factor authentication (MFA) and strong password practices as part of credential protection., Foster a culture where reporting suspicions is normalized and rewarded, not seen as a burden., Continuously engage employees with updated training to address evolving threats., Leverage incidents like the HR survey verification as teachable moments to reinforce vigilance.Design training programs to address role-specific concerns (e.g., nurses care about patient safety and licenses; accountants about financial records)., Use real-world examples and outcomes (e.g., getting off shift on time, avoiding license risks) to make security relatable., Encourage a 'pause before clicking' culture and provide clear channels for verifying suspicious messages., Promote multi-factor authentication (MFA) and strong password practices as part of credential protection., Foster a culture where reporting suspicions is normalized and rewarded, not seen as a burden., Continuously engage employees with updated training to address evolving threats., Leverage incidents like the HR survey verification as teachable moments to reinforce vigilance.Design training programs to address role-specific concerns (e.g., nurses care about patient safety and licenses; accountants about financial records)., Use real-world examples and outcomes (e.g., getting off shift on time, avoiding license risks) to make security relatable., Encourage a 'pause before clicking' culture and provide clear channels for verifying suspicious messages., Promote multi-factor authentication (MFA) and strong password practices as part of credential protection., Foster a culture where reporting suspicions is normalized and rewarded, not seen as a burden., Continuously engage employees with updated training to address evolving threats., Leverage incidents like the HR survey verification as teachable moments to reinforce vigilance.Design training programs to address role-specific concerns (e.g., nurses care about patient safety and licenses; accountants about financial records)., Use real-world examples and outcomes (e.g., getting off shift on time, avoiding license risks) to make security relatable., Encourage a 'pause before clicking' culture and provide clear channels for verifying suspicious messages., Promote multi-factor authentication (MFA) and strong password practices as part of credential protection., Foster a culture where reporting suspicions is normalized and rewarded, not seen as a burden., Continuously engage employees with updated training to address evolving threats., Leverage incidents like the HR survey verification as teachable moments to reinforce vigilance.Design training programs to address role-specific concerns (e.g., nurses care about patient safety and licenses; accountants about financial records)., Use real-world examples and outcomes (e.g., getting off shift on time, avoiding license risks) to make security relatable., Encourage a 'pause before clicking' culture and provide clear channels for verifying suspicious messages., Promote multi-factor authentication (MFA) and strong password practices as part of credential protection., Foster a culture where reporting suspicions is normalized and rewarded, not seen as a burden., Continuously engage employees with updated training to address evolving threats., Leverage incidents like the HR survey verification as teachable moments to reinforce vigilance.Design training programs to address role-specific concerns (e.g., nurses care about patient safety and licenses; accountants about financial records)., Use real-world examples and outcomes (e.g., getting off shift on time, avoiding license risks) to make security relatable., Encourage a 'pause before clicking' culture and provide clear channels for verifying suspicious messages., Promote multi-factor authentication (MFA) and strong password practices as part of credential protection., Foster a culture where reporting suspicions is normalized and rewarded, not seen as a burden., Continuously engage employees with updated training to address evolving threats., Leverage incidents like the HR survey verification as teachable moments to reinforce vigilance.
Key Lessons Learned: The key lessons learned from past incidents are Cybersecurity training is most effective when tied to employees' personal/professional priorities (e.g., patient safety for nurses).,Human behavior is both the first line of defense and the first vulnerability in cybersecurity.,Security awareness can shift from passive compliance to active ownership when employees see its direct relevance to their roles.,Proactive reporting of suspicious activity, even if it creates short-term overhead, indicates successful cultural adoption of security practices.,Cybersecurity is not solely a 'tech issue' but a shared responsibility across all departments.

Source: National Institute of Standards and Technology (NIST)
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: National Institute of Standards and Technology (NIST).

Investigation Status: Resolved (Cultural/Behavioral Incident)
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Role-Specific Training, Tying Cybersecurity To Personal/Professional Priorities (E.G., Patient Safety and Licenses).

Root Causes: Pre-Training Lack Of Awareness Among Non-Technical Staff About Cybersecurity Risks., Abstract Or Technical Training Approaches That Failed To Resonate With Frontline Employees., Underestimation Of Human Factors In Security (E.G., Stress, Time Constraints In Healthcare).,
Corrective Actions: Developed Role-Specific, Outcome-Focused Cybersecurity Training For Nursing Staff., Linked Security Practices To Tangible Benefits (E.G., Protecting Licenses, Patient Safety, Shift Efficiency)., Established A Culture Of Verification For Suspicious Communications (E.G., Hr Survey Email)., Encouraged Proactive Reporting Of Potential Threats, Even At The Cost Of Short-Term Operational Overhead., Embedded Security Awareness As A Professional Responsibility, Not Just A Technical Requirement.,
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Increased Employee-Reported Suspicious Activity, .
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Developed Role-Specific, Outcome-Focused Cybersecurity Training For Nursing Staff., Linked Security Practices To Tangible Benefits (E.G., Protecting Licenses, Patient Safety, Shift Efficiency)., Established A Culture Of Verification For Suspicious Communications (E.G., Hr Survey Email)., Encouraged Proactive Reporting Of Potential Threats, Even At The Cost Of Short-Term Operational Overhead., Embedded Security Awareness As A Professional Responsibility, Not Just A Technical Requirement., .
Most Significant Lesson Learned: The most significant lesson learned from past incidents was Cybersecurity is not solely a 'tech issue' but a shared responsibility across all departments.
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Promote multi-factor authentication (MFA) and strong password practices as part of credential protection., Use real-world examples and outcomes (e.g., getting off shift on time, avoiding license risks) to make security relatable., Leverage incidents like the HR survey verification as teachable moments to reinforce vigilance., Design training programs to address role-specific concerns (e.g., nurses care about patient safety and licenses; accountants about financial records)., Continuously engage employees with updated training to address evolving threats., Foster a culture where reporting suspicions is normalized and rewarded, not seen as a burden. and Encourage a 'pause before clicking' culture and provide clear channels for verifying suspicious messages..
Most Recent Source: The most recent source of information about an incident is National Institute of Standards and Technology (NIST).
Current Status of Most Recent Investigation: The current status of the most recent investigation is Resolved (Cultural/Behavioral Incident).
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