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Analyze » Salesforce » SAL1776299258

Incident Score: Analysis & Impact (SAL1776299258)

The details regarding individual company incidents & reports gives you full view from every side.

Rankiteo Score Impact Analysis

Rankiteo Incident Impact0
Company Score Before Incident100 / 1000
Company Score After Incident100 / 1000
Company LinkView Salesforce Profile
INCIDENT NUMBERSAL1776299258
Type of Cyber IncidentVulnerability
ATTACK VECTORSocial Engineering
DATA EXPOSED9.4 million records
INCIDENT DATE14/04/2026
STATUSpublished

Key Highlights From The Incident Analysis

  • Timeline of Salesforce's Vulnerability and lateral movement inside company's environment.
  • Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
  • How Rankiteo’s incident engine converts technical details into a normalized incident score.
  • How this cyber incident impacts Salesforce Rankiteo cyber scoring and cyber rating.
  • Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.

Full Incident Analysis Transcript

In this Rankiteo incident briefing, we review the Salesforce breach identified under incident ID SAL1776299258.

The analysis begins with a detailed overview of Salesforce's information like the linkedin page: https://www.linkedin.com/company/salesforce, the number of followers: 6288912, the industry type: Software Development and the number of employees: 86766 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 100 and after the incident was 100 with a difference of 0 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on Salesforce and their customers.

Amtrak (National Railroad Passenger Corporation) recently reported "ShinyHunters Claims Breach of Amtrak, Threatens to Leak 9.4 Million Records", a noteworthy cybersecurity incident.

The hacking group ShinyHunters has added Amtrak to its data leak site, alleging the theft of 9.4 million records containing personally identifiable information (PII) and corporate data.

The disruption is felt across the environment, affecting Salesforce, and exposing 9.4 million records, with nearly 9.4 million records at risk.

Formal response steps have not been shared publicly yet.

Overall, the incident is a reminder of why proactive monitoring and strong governance matter.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.

MITRE ATT&CK® Correlation Analysis

Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Phishing (T1566) with high confidence (90%), supported by evidence indicating unauthorized access to Salesforce...via social engineering attacks targeting employees and Valid Accounts (T1078) with moderate to high confidence (80%), supported by evidence indicating unauthorized access to Salesforce, a platform the group has previously exploited. Under the Credential Access tactic, the analysis identified Compromise Accounts (T1586) with moderate to high confidence (80%), supported by evidence indicating social engineering attacks targeting employees...unauthorized access to Salesforce. Under the Collection tactic, the analysis identified Data from Local System (T1005) with high confidence (90%), supported by evidence indicating 9.4 million records containing PII and corporate data allegedly stolen and Data from Information Repositories (T1213) with high confidence (90%), supported by evidence indicating breach reportedly occurred via unauthorized access to Salesforce. Under the Exfiltration tactic, the analysis identified Exfiltration Over C2 Channel (T1041) with moderate to high confidence (80%), supported by evidence indicating threatening to expose the information if demands are not met and Exfiltration Over Web Service (T1567) with moderate to high confidence (70%), supported by evidence indicating added Amtrak to its data leak site, alleging theft of 9.4 million records. Under the Impact tactic, the analysis identified Data Encrypted for Impact (T1486) with moderate confidence (50%), supported by evidence indicating ransom payment deadline set, threatening to expose information. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.

Initial Access
Phishing (90%)
Valid Accounts (80%)
Credential Access
Compromise Accounts (80%)
Collection
Data from Local System (90%)
Data from Information Repositories (90%)
Exfiltration
Exfiltration Over C2 Channel (80%)
Exfiltration Over Web Service (70%)
Impact
Data Encrypted for Impact (50%)

Sources & References