Salesforce Breach Incident Score: Analysis & Impact (OKTSALGOO1769222214)

In this Rankiteo incident briefing, we review the Salesforce breach identified under incident ID OKTSALGOO1769222214.

The analysis begins with a detailed overview of Salesforce's information like the linkedin page: https://www.linkedin.com/company/salesforce, the number of followers: 6288912, the industry type: Software Development and the number of employees: 86766 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 100 and after the incident was 100 with a difference of 0 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on Salesforce and their customers.

SoundCloud recently reported "ShinyHunters Gang Behind Vishing Attacks Targeting SSO Accounts at Okta, Microsoft, and Google", a noteworthy cybersecurity incident.

The extortion group ShinyHunters has claimed responsibility for a series of voice phishing (vishing) attacks targeting single sign-on (SSO) accounts at Okta, Microsoft Entra, and Google, enabling threat actors to breach corporate SaaS platforms and steal data for extortion.

The disruption is felt across the environment, affecting SSO Accounts and SaaS Platforms (Salesforce, Microsoft 365, Google Workspace, Dropbox, Slack, Atlassian), and exposing Corporate data, Employee credentials, MFA codes.

Formal response steps have not been shared publicly yet.

The case underscores how Ongoing.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.

Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Phishing: Vishing (T1566.004) with high confidence (90%), supported by evidence indicating voice phishing (vishing) attacks targeting single sign-on (SSO) accounts and Valid Accounts: Cloud Accounts (T1078.004) with moderate to high confidence (80%), supported by evidence indicating sSO accounts...gateway to connected enterprise applications. Under the Execution tactic, the analysis identified User Execution: Malicious Link (T1204.001) with moderate to high confidence (80%), supported by evidence indicating tricking them into entering credentials and MFA codes on phishing sites. Under the Credential Access tactic, the analysis identified Modify Authentication Process: Multi-Factor Authentication (T1556.006) with high confidence (90%), supported by evidence indicating mFA codes...on phishing sites mimicking legitimate login portals, Brute Force: Password Guessing (T1110.001) with moderate to high confidence (70%), supported by evidence indicating real-time control panels...prompting victims to approve MFA requests, and Unsecured Credentials: Cloud Instance Metadata API (T1552.005) with moderate confidence (60%), supported by evidence indicating sSO account...gateway to connected enterprise applications. Under the Privilege Escalation tactic, the analysis identified Valid Accounts: Cloud Accounts (T1078.004) with moderate to high confidence (80%), supported by evidence indicating sSO accounts...gateway to connected enterprise applications. Under the Defense Evasion tactic, the analysis identified Modify Authentication Process: Multi-Factor Authentication (T1556.006) with moderate to high confidence (80%), supported by evidence indicating phishing sites mimicking legitimate login portals and Masquerading: Match Legitimate Name or Location (T1036.005) with high confidence (90%), supported by evidence indicating impersonate IT support staff...phishing sites mimicking legitimate login portals. Under the Discovery tactic, the analysis identified Account Discovery: Cloud Account (T1087.004) with moderate to high confidence (70%), supported by evidence indicating sSO account...gateway to connected enterprise applications. Under the Lateral Movement tactic, the analysis identified Remote Services: Cloud Services (T1021.007) with moderate to high confidence (80%), supported by evidence indicating access to...Salesforce, Microsoft 365, Google Workspace, Dropbox, Slack. Under the Collection tactic, the analysis identified Data from Information Repositories: Sharepoint (T1213.002) with moderate to high confidence (70%), supported by evidence indicating access to...Microsoft 365, Google Workspace, Dropbox, Slack and Data from Local System (T1005) with moderate confidence (60%), supported by evidence indicating data exfiltration from its corporate network (Crunchbase). Under the Exfiltration tactic, the analysis identified Transfer Data to Cloud Account (T1537) with moderate to high confidence (80%), supported by evidence indicating data exfiltration from its corporate network (Crunchbase) and Exfiltration Over C2 Channel (T1041) with moderate to high confidence (70%), supported by evidence indicating shinyHunters...Tor data leak site lists victims. Under the Impact tactic, the analysis identified Defacement: Internal Defacement (T1491.001) with moderate confidence (50%), supported by evidence indicating extortion group...data theft for extortion and Data Manipulation: Transmitted Data Manipulation (T1565.002) with moderate confidence (60%), supported by evidence indicating stolen employee data...from previous breaches. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.