Incident Score: Analysis & Impact (REM1773340729)
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Rankiteo Score Impact Analysis
Key Highlights From The Incident Analysis
- Timeline of REMAX Southern Africa's Cyber Attack and lateral movement inside company's environment.
- Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
- How Rankiteo’s incident engine converts technical details into a normalized incident score.
- How this cyber incident impacts REMAX Southern Africa Rankiteo cyber scoring and cyber rating.
- Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.
Full Incident Analysis Transcript
In this Rankiteo incident briefing, we review the REMAX Southern Africa breach identified under incident ID REM1773340729.
The analysis begins with a detailed overview of REMAX Southern Africa's information like the linkedin page: https://www.linkedin.com/company/remaxsa, the number of followers: 4730, the industry type: Real Estate and the number of employees: 98 employees
After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 754 and after the incident was 735 with a difference of -19 which is could be a good indicator of the severity and impact of the incident.
In the next step of the video, we will analyze in more details the incident and the impact it had on REMAX Southern Africa and their customers.
On 05 March 2026, RE/MAX Southern Africa disclosed Data Breach, Extortion issues under the banner "RE/MAX Hit by Cyberattack, Customer Data Exposed in Extortion Attempt".
RE/MAX Southern Africa confirmed a cyberattack resulting in the exposure of customer data following an extortion attempt by a hacker group.
The disruption is felt across the environment, affecting Internal systems, AWS S3 buckets, and exposing 291GB of data, including backups, AWS S3 bucket contents, identifying numbers, email addresses, physical addresses, phone numbers, ages, and transaction-related documents (e.g., OTPs, commission records).
In response, teams activated the incident response plan, moved swiftly to contain the threat with measures like Restoring affected systems from backups, stabilizing operations, and began remediation that includes Strengthening access controls, rotating credentials, while recovery efforts such as Reviewing AWS activity logs, conducting device-level forensic imaging continue, and stakeholders are being briefed through Notifying regulatory authorities, informing franchisees.
The case underscores how Ongoing, teams are taking away lessons such as The attack reflects the growing sophistication of cyber threats across industries, not a failure of security measures, and recommending next steps like Enhance security posture, conduct detailed impact assessments, and strengthen access controls, with advisories going out to stakeholders covering Statement to franchisees by CEO Adrian Goslett.
Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.
The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.
MITRE ATT&CK® Correlation Analysis
Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Brute Force (T1110) with high confidence (90%), supported by evidence indicating unauthorized access to internal systems via a brute-force attack and Exploit Public-Facing Application (T1190) with moderate to high confidence (80%), supported by evidence indicating sQL injection allowing threat actors to extract and delete sensitive information. Under the Execution tactic, the analysis identified Command and Scripting Interpreter (T1059) with moderate to high confidence (70%), supported by evidence indicating sQL injection used to execute unauthorized commands on internal systems. Under the Credential Access tactic, the analysis identified Brute Force: Password Guessing (T1110.001) with high confidence (90%), supported by evidence indicating brute-force attack followed by SQL injection. Under the Collection tactic, the analysis identified Data from Local System (T1005) with high confidence (90%), supported by evidence indicating 291GB of data, including backups, AWS S3 bucket contents stolen and Data from Information Repositories (T1213) with moderate to high confidence (80%), supported by evidence indicating aWS S3 bucket contents accessed and exfiltrated. Under the Exfiltration tactic, the analysis identified Exfiltration Over C2 Channel (T1041) with moderate to high confidence (80%), supported by evidence indicating 291GB of data stolen, including backups and AWS S3 bucket contents. Under the Impact tactic, the analysis identified Data Destruction (T1485) with moderate to high confidence (70%), supported by evidence indicating threat actors...deleted sensitive information and Defacement (T1491) with moderate confidence (50%), supported by evidence indicating extortion attempt by hacker group Team Cyber Strike. Under the Defense Evasion tactic, the analysis identified Valid Accounts (T1078) with moderate to high confidence (70%), supported by evidence indicating unauthorized access to internal systems via brute-force attack and Impair Defenses: Disable or Modify Tools (T1562.001) with moderate confidence (60%), supported by evidence indicating attackers accessed and deleted sensitive information. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.
Sources & References
- REMAX Southern Africa Rankiteo Cyber Incident Details: https://www.rankiteo.com/company/remaxsa/incident/REM1773340729
- REMAX Southern Africa CyberSecurity Rating page: https://www.rankiteo.com/company/remaxsa
- REMAX Southern Africa Rankiteo Cyber Incident Blog Article: https://blog.rankiteo.com/rem1773340729-remax-southern-africa-cyber-attack-march-2026/
- REMAX Southern Africa CyberSecurity Score History: https://www.rankiteo.com/company/remaxsa/history
- REMAX Southern Africa CyberSecurity Incident Source: https://businessreport.co.za/companies/2026-03-12-how-the-remax-cyberattack-exposed-customer-data-and-what-it-means-for-you/
- Rankiteo A.I CyberSecurity Rating methodology: https://www.rankiteo.com/Images/rankiteo_algo.pdf
- Rankiteo TPRM Scoring methodology: https://static.rankiteo.com/model/rankiteo_tprm_methodology.pdf