Company Details
protocall-services-inc.
402
3,095
62133
protocallservices.com
0
PRO_1663921
In-progress


Protocall Services, Inc. Company CyberSecurity Posture
protocallservices.comProtoCall Services, Inc. is the nation’s leading third-party provider of specialty clinical call-center services and digital tools to the behavioral health field. Formally established in 1992, ProtoCall’s customers include community behavioral health providers, employee assistance programs, university counseling centers, and managed behavioral health organizations. ProtoCall answers calls on behalf of more than 350 organizations who all look to ProtoCall’s call center services and digital tools to provide a level of access and coverage that they typically could not otherwise afford. ProtoCall employs over 200 of the best and the brightest including at least 85 Masters and Doctorate Level clinicians. ProtoCall regularly receives accolades for our outstanding organizational culture. Most recently receiving the "Top Workplace 2022" award for the state of Oregon.
Company Details
protocall-services-inc.
402
3,095
62133
protocallservices.com
0
PRO_1663921
In-progress
Between 750 and 799

PSI Global Score (TPRM)XXXX



No incidents recorded for Protocall Services, Inc. in 2026.
No incidents recorded for Protocall Services, Inc. in 2026.
No incidents recorded for Protocall Services, Inc. in 2026.
PSI cyber incidents detection timeline including parent company and subsidiaries

ProtoCall Services, Inc. is the nation’s leading third-party provider of specialty clinical call-center services and digital tools to the behavioral health field. Formally established in 1992, ProtoCall’s customers include community behavioral health providers, employee assistance programs, university counseling centers, and managed behavioral health organizations. ProtoCall answers calls on behalf of more than 350 organizations who all look to ProtoCall’s call center services and digital tools to provide a level of access and coverage that they typically could not otherwise afford. ProtoCall employs over 200 of the best and the brightest including at least 85 Masters and Doctorate Level clinicians. ProtoCall regularly receives accolades for our outstanding organizational culture. Most recently receiving the "Top Workplace 2022" award for the state of Oregon.


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Victoria Transcultural Clinical Center (VTCC) is a private mental healthcare services organization that has been in operation for over 21 years We support children, youth, and families located in the Northern Virginia and Fredericksburg Virginia and surrounding Cities and Counties that are provided

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EPIC Behavioral Healthcare (EPIC) believes that recovery from addiction/substance use disorders and mental health disorders is real and that people can and do overcome the internal and external challenges, barriers, and obstacles that confront them. EPIC agrees that addiction is defined as a chroni

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Nous fournissons des PAEF/EAP depuis plus de trente-deux ans, auparavant sous le nom de Wilson Banwell en Colombie-Britannique et de ProAct au Québec, et plus récemment en tant qu’organisation fusionnée avec Homewood Employee Health. Nous sommes une division de Schlegel Health Care Inc. Homewood

Canyon Ridge Hospital has serviced the Greater Inland Empire since 1989. Canyon Ridge is a 157-bed acute, psychiatric facility offering Inpatient and Outpatient services to adolescents aged 13-17, adults, and seniors. We are an in-network TRICARE provider for active-duty military service members, ve
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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of Protocall Services, Inc. is http://www.protocallservices.com.
According to Rankiteo, Protocall Services, Inc.’s AI-generated cybersecurity score is 757, reflecting their Fair security posture.
According to Rankiteo, Protocall Services, Inc. currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, Protocall Services, Inc. has not been affected by any supply chain cyber incidents, and no incident IDs are currently listed for the organization.
According to Rankiteo, Protocall Services, Inc. is not certified under SOC 2 Type 1.
According to Rankiteo, Protocall Services, Inc. does not hold a SOC 2 Type 2 certification.
According to Rankiteo, Protocall Services, Inc. is not listed as GDPR compliant.
According to Rankiteo, Protocall Services, Inc. does not currently maintain PCI DSS compliance.
According to Rankiteo, Protocall Services, Inc. is not compliant with HIPAA regulations.
According to Rankiteo,Protocall Services, Inc. is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Protocall Services, Inc. operates primarily in the Mental Health Care industry.
Protocall Services, Inc. employs approximately 402 people worldwide.
Protocall Services, Inc. presently has no subsidiaries across any sectors.
Protocall Services, Inc.’s official LinkedIn profile has approximately 3,095 followers.
Protocall Services, Inc. is classified under the NAICS code 62133, which corresponds to Offices of Mental Health Practitioners (except Physicians).
No, Protocall Services, Inc. does not have a profile on Crunchbase.
Yes, Protocall Services, Inc. maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/protocall-services-inc..
As of January 22, 2026, Rankiteo reports that Protocall Services, Inc. has not experienced any cybersecurity incidents.
Protocall Services, Inc. has an estimated 5,276 peer or competitor companies worldwide.
Total Incidents: According to Rankiteo, Protocall Services, Inc. has faced 0 incidents in the past.
Incident Types: The types of cybersecurity incidents that have occurred include .
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Backstage is an open framework for building developer portals, and @backstage/backend-defaults provides the default implementations and setup for a standard Backstage backend app. Prior to versions 0.12.2, 0.13.2, 0.14.1, and 0.15.0, the `FetchUrlReader` component, used by the catalog and other plugins to fetch content from URLs, followed HTTP redirects automatically. This allowed an attacker who controls a host listed in `backend.reading.allow` to redirect requests to internal or sensitive URLs that are not on the allowlist, bypassing the URL allowlist security control. This is a Server-Side Request Forgery (SSRF) vulnerability that could allow access to internal resources, but it does not allow attackers to include additional request headers. This vulnerability is fixed in `@backstage/backend-defaults` version 0.12.2, 0.13.2, 0.14.1, and 0.15.0. Users should upgrade to this version or later. Some workarounds are available. Restrict `backend.reading.allow` to only trusted hosts that you control and that do not issue redirects, ensure allowed hosts do not have open redirect vulnerabilities, and/or use network-level controls to block access from Backstage to sensitive internal endpoints.
Backstage is an open framework for building developer portals, and @backstage/cli-common provides config loading functionality used by the backend and command line interface of Backstage. Prior to version 0.1.17, the `resolveSafeChildPath` utility function in `@backstage/backend-plugin-api`, which is used to prevent path traversal attacks, failed to properly validate symlink chains and dangling symlinks. An attacker could bypass the path validation via symlink chains (creating `link1 → link2 → /outside` where intermediate symlinks eventually resolve outside the allowed directory) and dangling symlinks (creating symlinks pointing to non-existent paths outside the base directory, which would later be created during file operations). This function is used by Scaffolder actions and other backend components to ensure file operations stay within designated directories. This vulnerability is fixed in `@backstage/backend-plugin-api` version 0.1.17. Users should upgrade to this version or later. Some workarounds are available. Run Backstage in a containerized environment with limited filesystem access and/or restrict template creation to trusted users.
Backstage is an open framework for building developer portals. Multiple Scaffolder actions and archive extraction utilities were vulnerable to symlink-based path traversal attacks. An attacker with access to create and execute Scaffolder templates could exploit symlinks to read arbitrary files via the `debug:log` action by creating a symlink pointing to sensitive files (e.g., `/etc/passwd`, configuration files, secrets); delete arbitrary files via the `fs:delete` action by creating symlinks pointing outside the workspace, and write files outside the workspace via archive extraction (tar/zip) containing malicious symlinks. This affects any Backstage deployment where users can create or execute Scaffolder templates. This vulnerability is fixed in `@backstage/backend-defaults` versions 0.12.2, 0.13.2, 0.14.1, and 0.15.0; `@backstage/plugin-scaffolder-backend` versions 2.2.2, 3.0.2, and 3.1.1; and `@backstage/plugin-scaffolder-node` versions 0.11.2 and 0.12.3. Users should upgrade to these versions or later. Some workarounds are available. Follow the recommendation in the Backstage Threat Model to limit access to creating and updating templates, restrict who can create and execute Scaffolder templates using the permissions framework, audit existing templates for symlink usage, and/or run Backstage in a containerized environment with limited filesystem access.
FastAPI Api Key provides a backend-agnostic library that provides an API key system. Version 1.1.0 has a timing side-channel vulnerability in verify_key(). The method applied a random delay only on verification failures, allowing an attacker to statistically distinguish valid from invalid API keys by measuring response latencies. With enough repeated requests, an adversary could infer whether a key_id corresponds to a valid key, potentially accelerating brute-force or enumeration attacks. All users relying on verify_key() for API key authentication prior to the fix are affected. Users should upgrade to version 1.1.0 to receive a patch. The patch applies a uniform random delay (min_delay to max_delay) to all responses regardless of outcome, eliminating the timing correlation. Some workarounds are available. Add an application-level fixed delay or random jitter to all authentication responses (success and failure) before the fix is applied and/or use rate limiting to reduce the feasibility of statistical timing attacks.
The Flux Operator is a Kubernetes CRD controller that manages the lifecycle of CNCF Flux CD and the ControlPlane enterprise distribution. Starting in version 0.36.0 and prior to version 0.40.0, a privilege escalation vulnerability exists in the Flux Operator Web UI authentication code that allows an attacker to bypass Kubernetes RBAC impersonation and execute API requests with the operator's service account privileges. In order to be vulnerable, cluster admins must configure the Flux Operator with an OIDC provider that issues tokens lacking the expected claims (e.g., `email`, `groups`), or configure custom CEL expressions that can evaluate to empty values. After OIDC token claims are processed through CEL expressions, there is no validation that the resulting `username` and `groups` values are non-empty. When both values are empty, the Kubernetes client-go library does not add impersonation headers to API requests, causing them to be executed with the flux-operator service account's credentials instead of the authenticated user's limited permissions. This can result in privilege escalation, data exposure, and/or information disclosure. Version 0.40.0 patches the issue.

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