PetSmart Breach Incident Score: Analysis & Impact (PET1765166324)

In this Rankiteo incident briefing, we review the PetSmart breach identified under incident ID PET1765166324.

The analysis begins with a detailed overview of PetSmart's information like the linkedin page: https://www.linkedin.com/company/petsmart, the number of followers: 218954, the industry type: Retail and the number of employees: 30533 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 801 and after the incident was 739 with a difference of -62 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on PetSmart and their customers.

On 07 December 2025, Petco Health and Wellness Company, Inc. disclosed Data Breach issues under the banner "Petco Data Breach Investigation".

Petco recently learned that a setting within one of its software applications accidentally made some files viewable on the internet.

The disruption is felt across the environment, and exposing True.

In response, teams activated the incident response plan, moved swiftly to contain the threat with measures like Locked down the exposed material, and stakeholders are being briefed through Published a notification letter.

The case underscores how Ongoing, and recommending next steps like Regularly review account statements and monitor credit reports for suspicious activity, with advisories going out to stakeholders covering Take steps to protect against identity theft and fraud, including reviewing account statements and monitoring credit reports.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.

Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Exploit Public-Facing Application (T1190) with moderate to high confidence (80%), supported by evidence indicating a setting within one of its software applications accidentally made some files viewable on the internet. Under the Exfiltration tactic, the analysis identified Transfer Data to Cloud Account (T1537) with moderate to high confidence (70%), with evidence including files viewable on the internet, and sensitive personal data may have been compromised and Exfiltration Over C2 Channel (T1041) with moderate confidence (50%), with evidence including data security lapse, and unspecified personal information exposed. Under the Defense Evasion tactic, the analysis identified Impair Defenses: Disable or Modify Tools (T1562.001) with moderate confidence (60%), supported by evidence indicating software misconfiguration exposing files to the internet. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.