ISO 27001 Certificate
SOC 1 Type I Certificate
SOC 2 Type II Certificate
PCI DSS
HIPAA
RGPD
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Orange Cyberdefense is the expert cybersecurity business unit of the Orange Group. As the leading security provider, we strive to build a safer digital society.

Orange Cyberdefense A.I CyberSecurity Scoring

Orange Cyberdefense

Company Details

Linkedin ID:

orange-cyberdefense

Employees number:

3,951

Number of followers:

221,341

NAICS:

5415

Industry Type:

IT Services and IT Consulting

Homepage:

orangecyberdefense.com

IP Addresses:

0

Company ID:

ORA_2498266

Scan Status:

In-progress

AI scoreOrange Cyberdefense Risk Score (AI oriented)

Between 700 and 749

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Orange Cyberdefense IT Services and IT Consulting
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globalscoreOrange Cyberdefense Global Score (TPRM)

XXXX

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Orange Cyberdefense IT Services and IT Consulting
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Orange Cyberdefense Company CyberSecurity News & History

Past Incidents
12
Attack Types
3
EntityTypeSeverityImpactSeenBlog DetailsIncident DetailsView
Orange BelgiumBreach8547/2024
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: Orange Belgium disclosed a cyberattack discovered in late July 2024, compromising data from **850,000 customer accounts**. The breach exposed non-critical but sensitive personal information, including **names, first names, telephone numbers, SIM card numbers, and PUK (Personal Unblocking Key) codes**—8-digit security codes used to unblock SIM cards. The company confirmed that **no passwords, email addresses, banking, or financial details** were accessed. Upon detection, Orange Belgium blocked access to the affected system, reinforced security measures, and notified relevant authorities, filing an official complaint. Customers were alerted via email and SMS, with warnings to stay vigilant against potential phishing attempts via a dedicated webpage. The attack’s connection to a prior incident at parent company **Orange Group** (detected on July 25, with no confirmed customer data extraction) remains unconfirmed. The nature of the attack (e.g., method, perpetrator) was not disclosed.

Orange BelgiqueCyber Attack6047/2024
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: Orange Belgique, a telecommunications operator and subsidiary of the French Orange Group, detected a cyberattack in late July 2024 that compromised a system containing non-critical customer data. The breach exposed personal information of approximately **850,000 clients**, including **names, surnames, phone numbers, SIM card numbers, PUK codes, and tariff plans**. The company confirmed that **no critical data**—such as passwords, email addresses, or banking details—was accessed or stolen. Despite the limited scope of the exposed data, Orange Belgique filed a complaint with judicial authorities and advised customers to remain cautious against phishing or suspicious communications. The incident highlights vulnerabilities in the operator’s infrastructure, though the financial and operational impact appears contained due to the absence of high-risk data exposure.

Orange BelgiumCyber Attack6029/2025
Rankiteo Explanation :
Attack limited on finance or reputation

Description: Orange Belgium, a major telecom operator, suffered a cyberattack targeting its IT systems, raising concerns over potential **theft of customer phone numbers**. The attack exposed vulnerabilities where fraudsters could exploit stolen customer data to impersonate legitimate users and **hijack phone numbers via SIM-swap fraud**. Once in control of a victim’s number, attackers could intercept **verification codes** (e.g., for password resets, email, social media, or payment systems), enabling broader fraudulent activities like account takeovers or financial theft. The Belgian telecom regulator (IBPT) responded by mandating an **additional verification step**—sending an SMS alert to customers for any number-transfer requests, allowing them to block unauthorized changes by replying 'STOP'. While no large-scale data breach (e.g., financial or sensitive personal records) was confirmed, the attack **disrupted trust in Orange’s security**, forced operational changes, and posed **reputational and financial risks** due to potential downstream fraud. Customers were urged to enable multi-factor authentication and scrutinize suspicious communications, highlighting the attack’s **secondary impact on user behavior and operational processes**.

OrangeCyber Attack100603/2022
Rankiteo Explanation :
Attack threatening the economy of a geographical region

Description: The cyber attackers targeted Orange and its subsidiary internet provider Nordnet in France. The cyberattack affected thousands of internet users across Europe amid the Ukraine-Russia war. Nearly 9,000 subscribers were affected by this internet outage.

OrangeCyber Attack10057/2025
Rankiteo Explanation :
Attack threatening the organization's existence

Description: The telecommunications company Orange reported being a victim of a cyberattack on Friday, affecting one of its information systems. This attack caused service disruptions for some of its corporate clients and a few public services, mainly in France. The company has filed a complaint and stated that as of the current stage of investigations, there is no indication that any customer or company data has been exfiltrated. Services and management platforms are expected to gradually reopen by Wednesday morning.

Orange GroupCyber Attack1007/2025
Rankiteo Explanation :
Attack threatening the organization’s existence

Description: Orange Group, a leading telecom operator, faced a cyberattack that disrupted its services. The attack, detected on July 25, forced the company to isolate potentially affected services, leading to temporary disruptions for business customers and a few consumer services in France. Although no data exfiltration or tampering was reported, the disruptions impacted various management services and platforms. The company implemented solutions to restore services and filed complaints with regulators and authorities.

OrangeCyber Attack60201/2024
Rankiteo Explanation :
Attack limited on finance or reputation

Description: An unknown number of consumers were unable to access specific websites as a result of a hack that targeted Orange's Spanish business, a telecom operator. Orange successfully identified and neutralised the majority of the unauthorised access to its IP network coordination centre. The French corporation said that there was no risk to client data in a message posted on the social networking platform X.

OrangeRansomware80407/2020
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: French telecommunications company Orange S.A.was targeted by a Nefilim ransomware group which resulted in data loss. The company's security team was mobilized to identify the origin of the attack and put in place all necessary solutions required to ensure the security of its systems. The data from about 20 customers on its virtual hosting service was accessed by those behind the ransomware attack.

OrangeRansomware10043/2025
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: Major telecommunications provider Orange suffered a severe security breach by the Babuk ransomware gang, resulting in the theft of 4.5 TB of sensitive data. The compromised data includes customer records, email addresses, user data, source code, invoices, internal documents, contracts, employee details, credit cards, messages, call logs, and other personal information. This cyberattack has put both customers and the company at significant risk, impacting the confidentiality, integrity, and availability of valuable data.

Orange SARansomware10057/2025
Rankiteo Explanation :
Attack threatening the organization’s existence

Description: A criminal hacking gang, identified as Warlock, executed a ransomware attack on **Orange SA**, a major French telecommunications company, in late July 2025. The attackers breached internal systems, exfiltrating approximately **4 GB of business customer data**, which was later published on the dark web in mid-August. While Orange claimed the stolen data was **outdated or of low sensitivity**, the incident follows prior breaches in 2025, including a July attack on **850,000 customer accounts** in its Belgian division and a separate leak of **employee data in Romania**.The Warlock group, known for leasing ransomware to affiliate hackers, encrypted Orange’s systems and demanded payment for decryption. Orange collaborated with affected companies and authorities, notifying impacted parties before the data’s public release. Telecommunications firms remain high-value targets due to their repositories of **financial, governmental, and corporate communication data**, amplifying risks of reputational damage, regulatory scrutiny, and operational disruption.

Orange Business Services U.S., Inc.Breach8541/2022
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: On March 17, 2022, Orange Business Services U.S., Inc. (OBS) discovered a data breach involving unauthorized access to servers belonging to its subsidiary, Orange Silicon Valley, LLC (OSV), which had occurred on January 4, 2022. The incident compromised sensitive personal information of **6,567 individuals**, including **9 Maine residents**, with exposed data including **Social Security numbers (SSNs)**—a high-value target for identity theft and financial fraud. The breach highlights a significant security lapse, as SSNs are critical identifiers that can enable long-term fraud, financial exploitation, and reputational damage for affected individuals. While the exact method of unauthorized access was not detailed, the exposure of such sensitive data suggests a failure in access controls, monitoring, or incident response protocols. The delay between the breach (January 4) and its discovery (March 17)—over **two months**—further exacerbates the risk, as threat actors could have exploited the stolen data during this period. The incident underscores the broader implications for Orange Business Services, including potential **legal liabilities** under data protection laws (e.g., GDPR, state-level breach notification statutes), **regulatory scrutiny**, and **loss of customer trust**. Given the nature of the exposed data, affected individuals face heightened risks of identity theft, phishing attacks, and financial fraud, necessitating credit monitoring and remediation efforts.

Orange CyberdefenseBreach100509/2022
Rankiteo Explanation :
Attack threatening the organization's existence

Description: Orange Cyberdefense apparently suffered a data breach incident after a popular forum offered data allegedly from their firm. Data in the sample included Contact Name, Email, Phone Number, Company Name, and Solution Name. The listing also offered to sell access to Orange Cyberdefense’s servers.

Orange Belgium
Breach
Severity: 85
Impact: 4
Seen: 7/2024
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: Orange Belgium disclosed a cyberattack discovered in late July 2024, compromising data from **850,000 customer accounts**. The breach exposed non-critical but sensitive personal information, including **names, first names, telephone numbers, SIM card numbers, and PUK (Personal Unblocking Key) codes**—8-digit security codes used to unblock SIM cards. The company confirmed that **no passwords, email addresses, banking, or financial details** were accessed. Upon detection, Orange Belgium blocked access to the affected system, reinforced security measures, and notified relevant authorities, filing an official complaint. Customers were alerted via email and SMS, with warnings to stay vigilant against potential phishing attempts via a dedicated webpage. The attack’s connection to a prior incident at parent company **Orange Group** (detected on July 25, with no confirmed customer data extraction) remains unconfirmed. The nature of the attack (e.g., method, perpetrator) was not disclosed.

Orange Belgique
Cyber Attack
Severity: 60
Impact: 4
Seen: 7/2024
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: Orange Belgique, a telecommunications operator and subsidiary of the French Orange Group, detected a cyberattack in late July 2024 that compromised a system containing non-critical customer data. The breach exposed personal information of approximately **850,000 clients**, including **names, surnames, phone numbers, SIM card numbers, PUK codes, and tariff plans**. The company confirmed that **no critical data**—such as passwords, email addresses, or banking details—was accessed or stolen. Despite the limited scope of the exposed data, Orange Belgique filed a complaint with judicial authorities and advised customers to remain cautious against phishing or suspicious communications. The incident highlights vulnerabilities in the operator’s infrastructure, though the financial and operational impact appears contained due to the absence of high-risk data exposure.

Orange Belgium
Cyber Attack
Severity: 60
Impact: 2
Seen: 9/2025
Blog:
Rankiteo Explanation
Attack limited on finance or reputation

Description: Orange Belgium, a major telecom operator, suffered a cyberattack targeting its IT systems, raising concerns over potential **theft of customer phone numbers**. The attack exposed vulnerabilities where fraudsters could exploit stolen customer data to impersonate legitimate users and **hijack phone numbers via SIM-swap fraud**. Once in control of a victim’s number, attackers could intercept **verification codes** (e.g., for password resets, email, social media, or payment systems), enabling broader fraudulent activities like account takeovers or financial theft. The Belgian telecom regulator (IBPT) responded by mandating an **additional verification step**—sending an SMS alert to customers for any number-transfer requests, allowing them to block unauthorized changes by replying 'STOP'. While no large-scale data breach (e.g., financial or sensitive personal records) was confirmed, the attack **disrupted trust in Orange’s security**, forced operational changes, and posed **reputational and financial risks** due to potential downstream fraud. Customers were urged to enable multi-factor authentication and scrutinize suspicious communications, highlighting the attack’s **secondary impact on user behavior and operational processes**.

Orange
Cyber Attack
Severity: 100
Impact: 6
Seen: 03/2022
Blog:
Rankiteo Explanation
Attack threatening the economy of a geographical region

Description: The cyber attackers targeted Orange and its subsidiary internet provider Nordnet in France. The cyberattack affected thousands of internet users across Europe amid the Ukraine-Russia war. Nearly 9,000 subscribers were affected by this internet outage.

Orange
Cyber Attack
Severity: 100
Impact: 5
Seen: 7/2025
Blog:
Rankiteo Explanation
Attack threatening the organization's existence

Description: The telecommunications company Orange reported being a victim of a cyberattack on Friday, affecting one of its information systems. This attack caused service disruptions for some of its corporate clients and a few public services, mainly in France. The company has filed a complaint and stated that as of the current stage of investigations, there is no indication that any customer or company data has been exfiltrated. Services and management platforms are expected to gradually reopen by Wednesday morning.

Orange Group
Cyber Attack
Severity: 100
Impact:
Seen: 7/2025
Blog:
Rankiteo Explanation
Attack threatening the organization’s existence

Description: Orange Group, a leading telecom operator, faced a cyberattack that disrupted its services. The attack, detected on July 25, forced the company to isolate potentially affected services, leading to temporary disruptions for business customers and a few consumer services in France. Although no data exfiltration or tampering was reported, the disruptions impacted various management services and platforms. The company implemented solutions to restore services and filed complaints with regulators and authorities.

Orange
Cyber Attack
Severity: 60
Impact: 2
Seen: 01/2024
Blog:
Rankiteo Explanation
Attack limited on finance or reputation

Description: An unknown number of consumers were unable to access specific websites as a result of a hack that targeted Orange's Spanish business, a telecom operator. Orange successfully identified and neutralised the majority of the unauthorised access to its IP network coordination centre. The French corporation said that there was no risk to client data in a message posted on the social networking platform X.

Orange
Ransomware
Severity: 80
Impact: 4
Seen: 07/2020
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: French telecommunications company Orange S.A.was targeted by a Nefilim ransomware group which resulted in data loss. The company's security team was mobilized to identify the origin of the attack and put in place all necessary solutions required to ensure the security of its systems. The data from about 20 customers on its virtual hosting service was accessed by those behind the ransomware attack.

Orange
Ransomware
Severity: 100
Impact: 4
Seen: 3/2025
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: Major telecommunications provider Orange suffered a severe security breach by the Babuk ransomware gang, resulting in the theft of 4.5 TB of sensitive data. The compromised data includes customer records, email addresses, user data, source code, invoices, internal documents, contracts, employee details, credit cards, messages, call logs, and other personal information. This cyberattack has put both customers and the company at significant risk, impacting the confidentiality, integrity, and availability of valuable data.

Orange SA
Ransomware
Severity: 100
Impact: 5
Seen: 7/2025
Blog:
Rankiteo Explanation
Attack threatening the organization’s existence

Description: A criminal hacking gang, identified as Warlock, executed a ransomware attack on **Orange SA**, a major French telecommunications company, in late July 2025. The attackers breached internal systems, exfiltrating approximately **4 GB of business customer data**, which was later published on the dark web in mid-August. While Orange claimed the stolen data was **outdated or of low sensitivity**, the incident follows prior breaches in 2025, including a July attack on **850,000 customer accounts** in its Belgian division and a separate leak of **employee data in Romania**.The Warlock group, known for leasing ransomware to affiliate hackers, encrypted Orange’s systems and demanded payment for decryption. Orange collaborated with affected companies and authorities, notifying impacted parties before the data’s public release. Telecommunications firms remain high-value targets due to their repositories of **financial, governmental, and corporate communication data**, amplifying risks of reputational damage, regulatory scrutiny, and operational disruption.

Orange Business Services U.S., Inc.
Breach
Severity: 85
Impact: 4
Seen: 1/2022
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: On March 17, 2022, Orange Business Services U.S., Inc. (OBS) discovered a data breach involving unauthorized access to servers belonging to its subsidiary, Orange Silicon Valley, LLC (OSV), which had occurred on January 4, 2022. The incident compromised sensitive personal information of **6,567 individuals**, including **9 Maine residents**, with exposed data including **Social Security numbers (SSNs)**—a high-value target for identity theft and financial fraud. The breach highlights a significant security lapse, as SSNs are critical identifiers that can enable long-term fraud, financial exploitation, and reputational damage for affected individuals. While the exact method of unauthorized access was not detailed, the exposure of such sensitive data suggests a failure in access controls, monitoring, or incident response protocols. The delay between the breach (January 4) and its discovery (March 17)—over **two months**—further exacerbates the risk, as threat actors could have exploited the stolen data during this period. The incident underscores the broader implications for Orange Business Services, including potential **legal liabilities** under data protection laws (e.g., GDPR, state-level breach notification statutes), **regulatory scrutiny**, and **loss of customer trust**. Given the nature of the exposed data, affected individuals face heightened risks of identity theft, phishing attacks, and financial fraud, necessitating credit monitoring and remediation efforts.

Orange Cyberdefense
Breach
Severity: 100
Impact: 5
Seen: 09/2022
Blog:
Rankiteo Explanation
Attack threatening the organization's existence

Description: Orange Cyberdefense apparently suffered a data breach incident after a popular forum offered data allegedly from their firm. Data in the sample included Contact Name, Email, Phone Number, Company Name, and Solution Name. The listing also offered to sell access to Orange Cyberdefense’s servers.

Ailogo

Orange Cyberdefense Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

🔒
Incident Predictions locked
Access Monitoring Plan

A.I Risk Score Likelihood 3 - 6 - 9 months

🔒
A.I. Risk Score Predictions locked
Access Monitoring Plan
statics

Underwriter Stats for Orange Cyberdefense

Incidents vs IT Services and IT Consulting Industry Average (This Year)

No incidents recorded for Orange Cyberdefense in 2025.

Incidents vs All-Companies Average (This Year)

No incidents recorded for Orange Cyberdefense in 2025.

Incident Types Orange Cyberdefense vs IT Services and IT Consulting Industry Avg (This Year)

No incidents recorded for Orange Cyberdefense in 2025.

Incident History — Orange Cyberdefense (X = Date, Y = Severity)

Orange Cyberdefense cyber incidents detection timeline including parent company and subsidiaries

Orange Cyberdefense Company Subsidiaries

SubsidiaryImage

Orange Cyberdefense is the expert cybersecurity business unit of the Orange Group. As the leading security provider, we strive to build a safer digital society.

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Orange Cyberdefense CyberSecurity News

October 27, 2025 07:00 AM
South Africa Tops Africa in Cyber Attacks as Ransomware, Extortion Cases Rise

South Africa recorded 110 cybercrime incidents in five years, the highest in Africa. Experts warn of rising ransomware threats and...

October 16, 2025 07:00 AM
SCUT brings a unified vision on digital protection - a cybersecurity architecture that eliminates fragmentation between systems

SCUT, Romania's newest cybersecurity company, has officially launched the concept of the digital cyber shield — a unified approach,...

October 16, 2025 07:00 AM
New cybersecurity firm SCUT brings unified digital protection for Romanian businesses

Business - SCUT, Romania's newest cybersecurity company, has introduced the concept of a digital cyber shield, a unified approach co-created...

October 16, 2025 07:00 AM
SCUT launched its the digital cyber shield concept

SCUT, Romania's newest cybersecurity company, has officially launched the digital cyber shield concept, Orange Cyberdefense.

October 10, 2025 03:41 AM
Breaking down the PEST framework for cybersecurity in APAC

Charl van der Walt, Global Head of Security Research at Orange Cyberdefense breaks down the PEST framework, especially on how treats are emerging for its...

October 08, 2025 07:00 AM
Orange Cyberdefense partners with Qevlar AI to boost cyber threat detection

Orange Cyberdefense has announces a partnership with Qevlar AI to strengthen its advanced detection services. By combining its Cyber Threat...

October 07, 2025 07:00 AM
Orange, Qevlar AI partner to boost cyber security in Africa

Orange Cyberdefense has partnered with Qevlar AI to integrate artificial intelligence into its threat monitoring systems, in a move that...

October 07, 2025 07:00 AM
Orange, Qevlar AI to boost cybersecurity in Africa

Orange Group's cybersecurity arm, Cyberdefense, has partnered with French cybersecurity startup Qevlar AI to fight cybercrime across the...

October 06, 2025 07:00 AM
Orange Cyberdefense selects French start-up Qevlar AI to boost detection capabilities

Orange Cyberdefense, the cybersecurity subsidiary of the Orange group, announced that its Security Operation Centres (SOCs) are gradually...

faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

Orange Cyberdefense CyberSecurity History Information

Official Website of Orange Cyberdefense

The official website of Orange Cyberdefense is https://orangecyberdefense.com.

Orange Cyberdefense’s AI-Generated Cybersecurity Score

According to Rankiteo, Orange Cyberdefense’s AI-generated cybersecurity score is 745, reflecting their Moderate security posture.

How many security badges does Orange Cyberdefense’ have ?

According to Rankiteo, Orange Cyberdefense currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Does Orange Cyberdefense have SOC 2 Type 1 certification ?

According to Rankiteo, Orange Cyberdefense is not certified under SOC 2 Type 1.

Does Orange Cyberdefense have SOC 2 Type 2 certification ?

According to Rankiteo, Orange Cyberdefense does not hold a SOC 2 Type 2 certification.

Does Orange Cyberdefense comply with GDPR ?

According to Rankiteo, Orange Cyberdefense is not listed as GDPR compliant.

Does Orange Cyberdefense have PCI DSS certification ?

According to Rankiteo, Orange Cyberdefense does not currently maintain PCI DSS compliance.

Does Orange Cyberdefense comply with HIPAA ?

According to Rankiteo, Orange Cyberdefense is not compliant with HIPAA regulations.

Does Orange Cyberdefense have ISO 27001 certification ?

According to Rankiteo,Orange Cyberdefense is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of Orange Cyberdefense

Orange Cyberdefense operates primarily in the IT Services and IT Consulting industry.

Number of Employees at Orange Cyberdefense

Orange Cyberdefense employs approximately 3,951 people worldwide.

Subsidiaries Owned by Orange Cyberdefense

Orange Cyberdefense presently has no subsidiaries across any sectors.

Orange Cyberdefense’s LinkedIn Followers

Orange Cyberdefense’s official LinkedIn profile has approximately 221,341 followers.

NAICS Classification of Orange Cyberdefense

Orange Cyberdefense is classified under the NAICS code 5415, which corresponds to Computer Systems Design and Related Services.

Orange Cyberdefense’s Presence on Crunchbase

No, Orange Cyberdefense does not have a profile on Crunchbase.

Orange Cyberdefense’s Presence on LinkedIn

Yes, Orange Cyberdefense maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/orange-cyberdefense.

Cybersecurity Incidents Involving Orange Cyberdefense

As of November 27, 2025, Rankiteo reports that Orange Cyberdefense has experienced 12 cybersecurity incidents.

Number of Peer and Competitor Companies

Orange Cyberdefense has an estimated 36,305 peer or competitor companies worldwide.

What types of cybersecurity incidents have occurred at Orange Cyberdefense ?

Incident Types: The types of cybersecurity incidents that have occurred include Breach, Cyber Attack and Ransomware.

How does Orange Cyberdefense detect and respond to cybersecurity incidents ?

Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with the company's security team was mobilized to identify the origin of the attack and put in place all necessary solutions required to ensure the security of its systems., and containment measures with identified and neutralised the majority of the unauthorised access, and communication strategy with posted a message on the social networking platform x, and and third party assistance with orange cyberdefense, and and containment measures with isolated potentially affected services, and recovery measures with gradual reopening of services and platforms, and communication strategy with public announcement and updates, and containment measures with isolate affected services, and recovery measures with implementing solutions to restore services, and communication strategy with informing and assisting affected customers, and and and containment measures with blocked access to the affected system, and remediation measures with strengthened security measures, and communication strategy with public statement, communication strategy with customer notifications via email and text message, communication strategy with dedicated web page for phishing awareness, and and communication strategy with recommandation aux clients de rester vigilants face aux communications suspectes, and and and remediation measures with collaboration with affected companies, remediation measures with coordination with authorities, and communication strategy with advance notification to affected companies, communication strategy with public disclosure, and incident response plan activated with oui (mesures approuvées par l'ibpt), and third party assistance with ibpt (institut belge des services postaux et télécommunications), and containment measures with contrôle supplémentaire via sms de vérification pour les transferts de numéro, containment measures with possibilité d'annulation par le client en répondant 'stop', and remediation measures with évaluation périodique de la mesure par l'ibpt, remediation measures with adaptation si nécessaire, and communication strategy with avis publics via l'ibpt, communication strategy with messages sms aux clients concernés, communication strategy with recommandations de sécurité générales (double authentification, vigilance face aux messages suspects)..

Incident Details

Can you provide details on each incident ?

Incident : Cyber Attack

Title: Cyber Attack on Orange and Nordnet

Description: Cyber attackers targeted Orange and its subsidiary internet provider Nordnet in France, affecting thousands of internet users across Europe amid the Ukraine-Russia war.

Type: Cyber Attack

Incident : Ransomware

Title: Orange S.A. Nefilim Ransomware Attack

Description: French telecommunications company Orange S.A. was targeted by a Nefilim ransomware group which resulted in data loss.

Type: Ransomware

Threat Actor: Nefilim ransomware group

Incident : Data Breach

Title: Data Breach at Orange Cyberdefense

Description: Orange Cyberdefense suffered a data breach incident after a popular forum offered data allegedly from their firm. The data in the sample included Contact Name, Email, Phone Number, Company Name, and Solution Name. The listing also offered to sell access to Orange Cyberdefense’s servers.

Type: Data Breach

Motivation: Data Theft, Financial Gain

Incident : Hack

Title: Hack Targeting Orange's Spanish Business

Description: An unknown number of consumers were unable to access specific websites as a result of a hack that targeted Orange's Spanish business, a telecom operator. Orange successfully identified and neutralised the majority of the unauthorised access to its IP network coordination centre. The French corporation said that there was no risk to client data in a message posted on the social networking platform X.

Type: Hack

Incident : Data Breach, Ransomware

Title: Orange Telecommunications Breach by Babuk Ransomware

Description: Major telecommunications provider Orange suffered a severe security breach by the Babuk ransomware gang, resulting in the theft of 4.5 TB of sensitive data. The compromised data includes customer records, email addresses, user data, source code, invoices, internal documents, contracts, employee details, credit cards, messages, call logs, and other personal information. This cyberattack has put both customers and the company at significant risk, impacting the confidentiality, integrity, and availability of valuable data.

Type: Data Breach, Ransomware

Threat Actor: Babuk ransomware gang

Incident : Cyberattack

Title: Cyberattack on Orange Telecommunications

Description: Orange, a telecommunications group, experienced a cyberattack on one of its information systems, leading to service disruptions for some of its enterprise clients and a few public services, mainly in France.

Date Detected: 2023-07-28

Date Publicly Disclosed: 2023-07-31

Type: Cyberattack

Incident : Cyberattack

Title: Orange warns customers of an ongoing cyberattack

Description: Orange Group, one of the world’s leading telecom operators, has warned about a cyberattack that disrupted some of its services. The attack forced it to isolate parts of its network, causing disruptions. The company detected the attack on July 25 and is implementing solutions to restore services. There was no evidence of data exfiltration or tampering.

Date Detected: 2023-07-25

Type: Cyberattack

Threat Actor: Salt TyphoonChinese state-sponsored group

Motivation: Disrupt servicesEavesdropping on vital communicationsExfiltrating sensitive information

Incident : Data Breach

Title: Orange Belgium Cyberattack Compromising Customer Data

Description: Orange Belgium announced a cyberattack discovered at the end of July 2023 that compromised data from 850,000 customer accounts. The hacker accessed an IT system containing non-critical customer data, including names, telephone numbers, SIM card numbers, PUK codes, and tariff plans. The company blocked access to the affected system, strengthened security measures, and alerted authorities. Customers were notified via email and text message and advised to watch for phishing attempts.

Date Detected: Late July 2023 (exact date unspecified)

Date Publicly Disclosed: Wednesday, August 2, 2023 (approximate, based on announcement timing)

Type: Data Breach

Incident : cyberattaque (accès non autorisé à des données)

Title: Cyberattaque chez Orange Belgique affectant les données de 850.000 clients

Description: Orange Belgique, opérateur de télécommunications, a détecté une cyberattaque fin juillet 2023. L'attaquant a accédé à un système informatique contenant des données personnelles non critiques de 850.000 clients (nom, prénom, numéro de téléphone, numéro de carte SIM, code PUK, plan tarifaire). Aucune donnée critique (mots de passe, adresses e-mail, coordonnées bancaires) n'a été compromise. Une plainte a été déposée auprès des autorités judiciaires, et les clients sont invités à rester vigilants face aux communications suspectes.

Date Detected: fin juillet 2023

Date Publicly Disclosed: mercredi (date exacte non précisée, probablement début août 2023)

Type: cyberattaque (accès non autorisé à des données)

Incident : Data Breach

Title: Orange Business Services U.S., Inc. Data Breach (2022)

Description: The Maine Office of the Attorney General reported that on March 17, 2022, Orange Business Services U.S., Inc. (OBS) learned of a data breach involving unauthorized access to several Orange Silicon Valley, LLC (OSV) servers, which occurred on January 4, 2022. The breach affected 6,567 individuals, including 9 residents of Maine, whose information included Social Security numbers.

Date Detected: 2022-03-17

Type: Data Breach

Incident : ransomware

Title: Ransomware Hack Hits Orange Telecom, Data Published on Dark Web

Description: A criminal hacking gang (Warlock) stole business customer data from French telecommunications company Orange SA and published ~4GB of data on the dark web in mid-August 2025. The breach was disclosed to authorities in late July 2025. Orange confirmed the data was outdated or low-sensitivity and had informed affected companies in advance. This follows separate incidents in July (Belgian customer data breach) and another involving employee data in Romania published on the dark web.

Date Detected: 2025-07-01T00:00:00Z

Date Publicly Disclosed: 2025-07-31T00:00:00Z

Type: ransomware

Attack Vector: ransomware (Warlock)system compromise

Threat Actor: Warlock (ransomware-as-a-service group)

Motivation: financial gaindata theft

Incident : Cyberattaque

Title: Cyberattaque ciblant Orange Belgium avec risque de vol de numéros de téléphone

Description: Une cyberattaque a visé les systèmes informatiques d'Orange Belgium, entraînant un risque de vol de numéros de téléphone par des escrocs utilisant des données personnelles de clients pour usurper leur identité. L'IBPT (Institut Belge des services Postaux et Télécommunications) a approuvé une mesure de contrôle supplémentaire : un SMS de vérification envoyé aux clients en cas de demande de transfert de numéro, permettant d'annuler la demande en répondant 'STOP' si elle est frauduleuse. Le message est envoyé depuis le numéro 5000 (particuliers) ou 5995 (professionnels).

Type: Cyberattaque

Attack Vector: Exploitation de données personnelles voléesIngénierie socialeSIM swapping

Vulnerability Exploited: Faiblesse dans les procédures de vérification d'identitéAccès non autorisé aux données clients

Threat Actor: Escrocs / Cybercriminels (non identifiés)

Motivation: Fraude financièreVol d'identitéAccès non autorisé à des comptes en ligne

What are the most common types of attacks the company has faced ?

Common Attack Types: The most common types of attacks the company has faced is Cyber Attack.

Impact of the Incidents

What was the impact of each incident ?

Incident : Cyber Attack ORA2548322

Systems Affected: Internet Services

Incident : Ransomware ORA2911822

Data Compromised: Data from about 20 customers on its virtual hosting service was accessed.

Incident : Data Breach ORA2131141122

Data Compromised: Contact name, Email, Phone number, Company name, Solution name

Incident : Hack ORA214221124

Systems Affected: IP network coordination centre

Operational Impact: Consumers unable to access specific websites

Incident : Data Breach, Ransomware ORA625031825

Data Compromised: Customer records, Email addresses, User data, Source code, Invoices, Internal documents, Contracts, Employee details, Credit cards, Messages, Call logs, Other personal information

Incident : Cyberattack ORA852072925

Systems Affected: Some enterprise client services and a few public services

Downtime: Some services and management platforms will reopen gradually by Wednesday morning

Operational Impact: Service disruptions for enterprise clients and public services

Incident : Cyberattack ORA411073025

Systems Affected: Management servicesPlatformsConsumer services

Downtime: ['Temporary service disruptions', 'Some users completely offline']

Incident : Data Breach ORA529082025

Data Compromised: Customer names (first and last), Telephone numbers, Sim card numbers, Puk (personal unblocking key) codes, Tariff plans

Systems Affected: An IT system containing customer data

Brand Reputation Impact: Potential risk due to exposure of customer data and phishing warnings

Identity Theft Risk: Low (no critical data like passwords, emails, or financial details compromised, but PUK codes could enable SIM swapping)

Payment Information Risk: None (no banking or financial details exposed)

Incident : cyberattaque (accès non autorisé à des données) ORA530082025

Data Compromised: Nom, Prénom, Numéro de téléphone, Numéro de carte sim, Code puk, Plan tarifaire

Systems Affected: un système informatique (non spécifié)

Brand Reputation Impact: potentiel (recommandation de vigilance aux clients)

Legal Liabilities: plainte déposée auprès des autorités judiciaires

Identity Theft Risk: faible (données non critiques, mais risque de phishing accru)

Payment Information Risk: aucun (coordonnées bancaires non compromises)

Incident : Data Breach ORA957082125

Data Compromised: Social security numbers

Systems Affected: Orange Silicon Valley, LLC (OSV) servers

Identity Theft Risk: High (Social Security numbers exposed)

Incident : ransomware ORA751082525

Data Compromised: Business customer data, Outdated/low-sensitivity data

Systems Affected: internal systems

Operational Impact: limited

Brand Reputation Impact: moderate (public disclosure of breach)

Identity Theft Risk: low (data described as outdated/low-sensitivity)

Incident : Cyberattaque ORA814090225

Data Compromised: Données personnelles des clients (non précisées), Numéros de téléphone

Systems Affected: Systèmes informatiques d'Orange Belgium (partiellement)Procédures de transfert de numéro

Operational Impact: Renforcement des contrôles de sécurité pour les transferts de numéroCommunication accrue avec les clients

Brand Reputation Impact: Risque de perte de confiance des clientsNécéssité de mesures correctives publiques

Identity Theft Risk: ["Élevé (vol de numéros de téléphone pour usurpation d'identité)"]

Payment Information Risk: ["Risque accru via l'accès aux codes de vérification envoyés par SMS"]

What types of data are most commonly compromised in incidents ?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Contact Name, Email, Phone Number, Company Name, Solution Name, , Customer Records, Email Addresses, User Data, Source Code, Invoices, Internal Documents, Contracts, Employee Details, Credit Cards, Messages, Call Logs, Other Personal Information, , Personal Data (Names, Telephone Numbers), Sim-Related Data (Sim Card Numbers, Puk Codes), Service Data (Tariff Plans), , Informations Personnelles (Non Critiques), , Personally Identifiable Information (Pii), , Business Customer Data, Outdated Data, Low-Sensitivity Data, , Données Personnelles (Non Détaillées), Numéros De Téléphone and .

Which entities were affected by each incident ?

Incident : Cyber Attack ORA2548322

Entity Name: Orange

Entity Type: Company

Industry: Telecommunications

Location: France

Customers Affected: 9000

Incident : Cyber Attack ORA2548322

Entity Name: Nordnet

Entity Type: Company

Industry: Internet Service Provider

Location: France

Customers Affected: 9000

Incident : Ransomware ORA2911822

Entity Name: Orange S.A.

Entity Type: Telecommunications Company

Industry: Telecommunications

Location: France

Customers Affected: 20

Incident : Data Breach ORA2131141122

Entity Name: Orange Cyberdefense

Entity Type: Company

Industry: Cybersecurity

Incident : Hack ORA214221124

Entity Name: Orange

Entity Type: Telecom Operator

Industry: Telecommunications

Location: Spain

Customers Affected: Unknown number

Incident : Data Breach, Ransomware ORA625031825

Entity Name: Orange

Entity Type: Telecommunications provider

Industry: Telecommunications

Incident : Cyberattack ORA852072925

Entity Name: Orange

Entity Type: Telecommunications Company

Industry: Telecommunications

Location: France

Customers Affected: Enterprise clients and some public services

Incident : Cyberattack ORA411073025

Entity Name: Orange Group

Entity Type: Telecom Operator

Industry: Telecommunications

Location: France

Customers Affected: Business customers, Consumer services

Incident : Data Breach ORA529082025

Entity Name: Orange Belgium

Entity Type: Telecommunications Provider

Industry: Telecommunications

Location: Belgium

Customers Affected: 850,000

Incident : cyberattaque (accès non autorisé à des données) ORA530082025

Entity Name: Orange Belgique

Entity Type: opérateur de télécommunications

Industry: télécommunications

Location: Belgique

Customers Affected: 850.000

Incident : Data Breach ORA957082125

Entity Name: Orange Business Services U.S., Inc. (OBS)

Entity Type: Corporation

Industry: Telecommunications / IT Services

Location: United States

Customers Affected: 6,567 individuals (including 9 Maine residents)

Incident : Data Breach ORA957082125

Entity Name: Orange Silicon Valley, LLC (OSV)

Entity Type: Subsidiary

Industry: Telecommunications / IT Services

Location: Silicon Valley, California, USA

Incident : ransomware ORA751082525

Entity Name: Orange SA

Entity Type: telecommunications

Industry: telecommunications

Location: France (HQ: Paris)

Size: large enterprise

Incident : ransomware ORA751082525

Entity Name: Orange Belgium

Entity Type: subsidiary

Industry: telecommunications

Location: Belgium

Customers Affected: 850,000 (separate incident in July 2025)

Incident : ransomware ORA751082525

Entity Name: Orange Romania

Entity Type: subsidiary

Industry: telecommunications

Location: Romania

Incident : Cyberattaque ORA814090225

Entity Name: Orange Belgium

Entity Type: Opérateur télécom

Industry: Télécommunications

Location: Belgique

Customers Affected: Clients particuliers et professionnels (nombre non précisé)

Response to the Incidents

What measures were taken in response to each incident ?

Incident : Ransomware ORA2911822

Containment Measures: The company's security team was mobilized to identify the origin of the attack and put in place all necessary solutions required to ensure the security of its systems.

Incident : Hack ORA214221124

Containment Measures: Identified and neutralised the majority of the unauthorised access

Communication Strategy: Posted a message on the social networking platform X

Incident : Cyberattack ORA852072925

Incident Response Plan Activated: True

Third Party Assistance: Orange Cyberdefense.

Containment Measures: Isolated potentially affected services

Recovery Measures: Gradual reopening of services and platforms

Communication Strategy: Public announcement and updates

Incident : Cyberattack ORA411073025

Containment Measures: Isolate affected services

Recovery Measures: Implementing solutions to restore services

Communication Strategy: Informing and assisting affected customers

Incident : Data Breach ORA529082025

Incident Response Plan Activated: True

Containment Measures: Blocked access to the affected system

Remediation Measures: Strengthened security measures

Communication Strategy: Public statementCustomer notifications via email and text messageDedicated web page for phishing awareness

Incident : cyberattaque (accès non autorisé à des données) ORA530082025

Communication Strategy: recommandation aux clients de rester vigilants face aux communications suspectes

Incident : ransomware ORA751082525

Incident Response Plan Activated: True

Remediation Measures: collaboration with affected companiescoordination with authorities

Communication Strategy: advance notification to affected companiespublic disclosure

Incident : Cyberattaque ORA814090225

Incident Response Plan Activated: Oui (mesures approuvées par l'IBPT)

Third Party Assistance: Ibpt (Institut Belge Des Services Postaux Et Télécommunications).

Containment Measures: Contrôle supplémentaire via SMS de vérification pour les transferts de numéroPossibilité d'annulation par le client en répondant 'STOP'

Remediation Measures: Évaluation périodique de la mesure par l'IBPTAdaptation si nécessaire

Communication Strategy: Avis publics via l'IBPTMessages SMS aux clients concernésRecommandations de sécurité générales (double authentification, vigilance face aux messages suspects)

What is the company's incident response plan?

Incident Response Plan: The company's incident response plan is described as Oui (mesures approuvées par l'IBPT).

How does the company involve third-party assistance in incident response ?

Third-Party Assistance: The company involves third-party assistance in incident response through Orange Cyberdefense, , IBPT (Institut Belge des services Postaux et Télécommunications), .

Data Breach Information

What type of data was compromised in each breach ?

Incident : Data Breach ORA2131141122

Type of Data Compromised: Contact name, Email, Phone number, Company name, Solution name

Personally Identifiable Information: Contact NameEmailPhone Number

Incident : Data Breach, Ransomware ORA625031825

Type of Data Compromised: Customer records, Email addresses, User data, Source code, Invoices, Internal documents, Contracts, Employee details, Credit cards, Messages, Call logs, Other personal information

Sensitivity of Data: High

Data Exfiltration: Yes

Personally Identifiable Information: Yes

Incident : Data Breach ORA529082025

Type of Data Compromised: Personal data (names, telephone numbers), Sim-related data (sim card numbers, puk codes), Service data (tariff plans)

Number of Records Exposed: 850,000

Sensitivity of Data: Moderate (no critical data like passwords or financial details, but PUK codes are sensitive)

Personally Identifiable Information: NamesTelephone numbers

Incident : cyberattaque (accès non autorisé à des données) ORA530082025

Type of Data Compromised: Informations personnelles (non critiques)

Number of Records Exposed: 850.000

Sensitivity of Data: faible à modérée (pas de données financières ou d'authentification)

Data Exfiltration: probable (accès confirmé, mais exfiltration non explicitement mentionnée)

Personally Identifiable Information: nomprénomnuméro de téléphone

Incident : Data Breach ORA957082125

Type of Data Compromised: Personally identifiable information (pii)

Number of Records Exposed: 6,567

Sensitivity of Data: High

Data Exfiltration: Yes (unauthorized access)

Personally Identifiable Information: Social Security numbers

Incident : ransomware ORA751082525

Type of Data Compromised: Business customer data, Outdated data, Low-sensitivity data

Sensitivity of Data: low

Data Encryption: True

Incident : Cyberattaque ORA814090225

Type of Data Compromised: Données personnelles (non détaillées), Numéros de téléphone

Sensitivity of Data: Élevée (risque d'usurpation d'identité et de fraude)

Data Exfiltration: Probable (utilisation des données par des escrocs)

Personally Identifiable Information: Numéros de téléphoneAutres données personnelles (non spécifiées)

What measures does the company take to prevent data exfiltration ?

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Strengthened security measures, , collaboration with affected companies, coordination with authorities, , Évaluation périodique de la mesure par l'IBPT, Adaptation si nécessaire, .

How does the company handle incidents involving personally identifiable information (PII) ?

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by the company's security team was mobilized to identify the origin of the attack and put in place all necessary solutions required to ensure the security of its systems., identified and neutralised the majority of the unauthorised access, , isolated potentially affected services, isolate affected services, , blocked access to the affected system, , contrôle supplémentaire via sms de vérification pour les transferts de numéro, possibilité d'annulation par le client en répondant 'stop' and .

Ransomware Information

Was ransomware involved in any of the incidents ?

Incident : Ransomware ORA2911822

Ransomware Strain: Nefilim

Incident : Data Breach, Ransomware ORA625031825

Ransomware Strain: Babuk

Data Exfiltration: Yes

Incident : ransomware ORA751082525

Ransomware Strain: Warlock

Data Encryption: True

Data Exfiltration: True

How does the company recover data encrypted by ransomware ?

Data Recovery from Ransomware: The company recovers data encrypted by ransomware through Gradual reopening of services and platforms, Implementing solutions to restore services, .

Regulatory Compliance

Were there any regulatory violations and fines imposed for each incident ?

Incident : Cyberattack ORA852072925

Legal Actions: Filed a complaint for 'attack on its information system'

Incident : Cyberattack ORA411073025

Regulatory Notifications: Filed notices with relevant authorities

Incident : Data Breach ORA529082025

Legal Actions: Official complaint filed with judicial authorities,

Regulatory Notifications: Relevant authorities alerted

Incident : cyberattaque (accès non autorisé à des données) ORA530082025

Legal Actions: plainte déposée

Incident : Data Breach ORA957082125

Regulatory Notifications: Maine Office of the Attorney General

Incident : ransomware ORA751082525

Regulatory Notifications: French national authorities (disclosed late July 2025)

Incident : Cyberattaque ORA814090225

Regulatory Notifications: Notification et collaboration avec l'IBPT pour les mesures correctives

How does the company ensure compliance with regulatory requirements ?

Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through Filed a complaint for 'attack on its information system', Official complaint filed with judicial authorities, , plainte déposée.

Lessons Learned and Recommendations

What lessons were learned from each incident ?

Incident : Cyberattaque ORA814090225

Lessons Learned: Nécessité de renforcer les procédures de vérification d'identité pour les transferts de numéro, Importance de la communication proactive avec les clients en cas de risque de fraude, Sensibilisation accrue des utilisateurs aux risques de SIM swapping et d'usurpation d'identité

What recommendations were made to prevent future incidents ?

Incident : Data Breach ORA529082025

Recommendations: Customers advised to monitor for phishing attempts, Company likely reviewing access controls and system segmentationCustomers advised to monitor for phishing attempts, Company likely reviewing access controls and system segmentation

Incident : cyberattaque (accès non autorisé à des données) ORA530082025

Recommendations: Rester vigilants face à toute communication suspecte (ex. phishing).

Incident : Cyberattaque ORA814090225

Recommendations: Activer la double authentification pour les services en ligne, Limiter la publication d'informations personnelles sur les réseaux sociaux, Être vigilant face aux appels ou messages suspects, Répondre 'STOP' aux SMS de vérification non sollicités pour les transferts de numéro, Surveiller les activités suspectes sur les comptes liés au numéro de téléphoneActiver la double authentification pour les services en ligne, Limiter la publication d'informations personnelles sur les réseaux sociaux, Être vigilant face aux appels ou messages suspects, Répondre 'STOP' aux SMS de vérification non sollicités pour les transferts de numéro, Surveiller les activités suspectes sur les comptes liés au numéro de téléphoneActiver la double authentification pour les services en ligne, Limiter la publication d'informations personnelles sur les réseaux sociaux, Être vigilant face aux appels ou messages suspects, Répondre 'STOP' aux SMS de vérification non sollicités pour les transferts de numéro, Surveiller les activités suspectes sur les comptes liés au numéro de téléphoneActiver la double authentification pour les services en ligne, Limiter la publication d'informations personnelles sur les réseaux sociaux, Être vigilant face aux appels ou messages suspects, Répondre 'STOP' aux SMS de vérification non sollicités pour les transferts de numéro, Surveiller les activités suspectes sur les comptes liés au numéro de téléphoneActiver la double authentification pour les services en ligne, Limiter la publication d'informations personnelles sur les réseaux sociaux, Être vigilant face aux appels ou messages suspects, Répondre 'STOP' aux SMS de vérification non sollicités pour les transferts de numéro, Surveiller les activités suspectes sur les comptes liés au numéro de téléphone

What are the key lessons learned from past incidents ?

Key Lessons Learned: The key lessons learned from past incidents are Nécessité de renforcer les procédures de vérification d'identité pour les transferts de numéro,Importance de la communication proactive avec les clients en cas de risque de fraude,Sensibilisation accrue des utilisateurs aux risques de SIM swapping et d'usurpation d'identité.

What recommendations has the company implemented to improve cybersecurity ?

Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: Rester vigilants face à toute communication suspecte (ex. phishing)..

References

Where can I find more information about each incident ?

Incident : Hack ORA214221124

Source: Social networking platform X

Incident : Cyberattack ORA852072925

Source: Orange

Date Accessed: 2023-07-31

Incident : Cyberattack ORA411073025

Source: TechRadar Pro

Incident : Data Breach ORA529082025

Source: Orange Belgium Public Statement

Date Accessed: August 2023

Incident : cyberattaque (accès non autorisé à des données) ORA530082025

Source: Annonce publique d'Orange Belgique

Incident : Data Breach ORA957082125

Source: Maine Office of the Attorney General

Incident : ransomware ORA751082525

Source: Bloomberg

Date Accessed: 2025-01-01

Incident : ransomware ORA751082525

Source: Orange SA spokesperson statement

Date Accessed: 2025-08-15

Incident : Cyberattaque ORA814090225

Source: IBPT (Institut Belge des services Postaux et Télécommunications)

Where can stakeholders find additional resources on cybersecurity best practices ?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Social networking platform X, and Source: OrangeDate Accessed: 2023-07-31, and Source: TechRadar Pro, and Source: Orange Belgium Public StatementDate Accessed: August 2023, and Source: Annonce publique d'Orange Belgique, and Source: Maine Office of the Attorney General, and Source: BloombergDate Accessed: 2025-01-01, and Source: Orange SA spokesperson statementDate Accessed: 2025-08-15, and Source: IBPT (Institut Belge des services Postaux et Télécommunications).

Investigation Status

What is the current status of the investigation for each incident ?

Incident : Cyberattack ORA852072925

Investigation Status: Ongoing

Incident : Data Breach ORA529082025

Investigation Status: Ongoing (no updates on root cause or relation to Orange Group incident)

Incident : cyberattaque (accès non autorisé à des données) ORA530082025

Investigation Status: en cours (plainte déposée, détails limités)

Incident : ransomware ORA751082525

Investigation Status: ongoing (as of August 2025)

Incident : Cyberattaque ORA814090225

Investigation Status: Mesures correctives en cours (évaluation périodique par l'IBPT)

How does the company communicate the status of incident investigations to stakeholders ?

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Posted A Message On The Social Networking Platform X, Public announcement and updates, Informing And Assisting Affected Customers, Public Statement, Customer Notifications Via Email And Text Message, Dedicated Web Page For Phishing Awareness, recommandation aux clients de rester vigilants face aux communications suspectes, Advance Notification To Affected Companies, Public Disclosure, Avis Publics Via L'Ibpt, Messages Sms Aux Clients Concernés, Recommandations De Sécurité Générales (Double Authentification and Vigilance Face Aux Messages Suspects).

Stakeholder and Customer Advisories

Were there any advisories issued to stakeholders or customers for each incident ?

Incident : Data Breach ORA529082025

Stakeholder Advisories: Customers Notified Via Email And Text Message.

Customer Advisories: Warning about potential phishing attemptsDedicated web page for guidance

Incident : cyberattaque (accès non autorisé à des données) ORA530082025

Customer Advisories: Recommandation de vigilance contre les communications suspectes.

Incident : ransomware ORA751082525

Stakeholder Advisories: Affected Companies Notified In Advance.

Incident : Cyberattaque ORA814090225

Stakeholder Advisories: Avis Public De L'Ibpt Sur Les Risques De Fraude, Recommandations De Sécurité Pour Tous Les Utilisateurs De Services Télécoms.

Customer Advisories: SMS de vérification envoyé depuis le 5000 (particuliers) ou 5995 (professionnels) en cas de demande de transfert de numéroInstructions pour annuler une demande frauduleuse en répondant 'STOP'Conseils généraux de sécurité (double authentification, vigilance)

What advisories does the company provide to stakeholders and customers following an incident ?

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Customers Notified Via Email And Text Message, Warning About Potential Phishing Attempts, Dedicated Web Page For Guidance, , Recommandation de vigilance contre les communications suspectes., Affected Companies Notified In Advance, Avis Public De L'Ibpt Sur Les Risques De Fraude, Recommandations De Sécurité Pour Tous Les Utilisateurs De Services Télécoms, Sms De Vérification Envoyé Depuis Le 5000 (Particuliers) Ou 5995 (Professionnels) En Cas De Demande De Transfert De Numéro, Instructions Pour Annuler Une Demande Frauduleuse En Répondant 'Stop', Conseils Généraux De Sécurité (Double Authentification, Vigilance) and .

Initial Access Broker

How did the initial access broker gain entry for each incident ?

Incident : ransomware ORA751082525

High Value Targets: Business Customer Data,

Data Sold on Dark Web: Business Customer Data,

Incident : Cyberattaque ORA814090225

High Value Targets: Données Clients (Numéros De Téléphone Et Informations Personnelles),

Data Sold on Dark Web: Données Clients (Numéros De Téléphone Et Informations Personnelles),

Post-Incident Analysis

What were the root causes and corrective actions taken for each incident ?

Incident : Data Breach ORA529082025

Corrective Actions: Strengthened Security Measures (Unspecified),

Incident : Cyberattaque ORA814090225

Root Causes: Failles Dans La Protection Des Données Clients, Procédures De Vérification Insuffisantes Pour Les Transferts De Numéro,

Corrective Actions: Ajout D'Un Contrôle Sms Pour Les Transferts De Numéro, Évaluation Périodique Par L'Ibpt, Sensibilisation Des Clients,

What is the company's process for conducting post-incident analysis ?

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Orange Cyberdefense, , Ibpt (Institut Belge Des Services Postaux Et Télécommunications), .

What corrective actions has the company taken based on post-incident analysis ?

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Strengthened Security Measures (Unspecified), , Ajout D'Un Contrôle Sms Pour Les Transferts De Numéro, Évaluation Périodique Par L'Ibpt, Sensibilisation Des Clients, .

Additional Questions

General Information

Who was the attacking group in the last incident ?

Last Attacking Group: The attacking group in the last incident were an Nefilim ransomware group, Babuk ransomware gang, Salt TyphoonChinese state-sponsored group, Warlock (ransomware-as-a-service group) and Escrocs / Cybercriminels (non identifiés).

Incident Details

What was the most recent incident detected ?

Most Recent Incident Detected: The most recent incident detected was on 2023-07-28.

What was the most recent incident publicly disclosed ?

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2025-07-31T00:00:00Z.

Impact of the Incidents

What was the most significant data compromised in an incident ?

Most Significant Data Compromised: The most significant data compromised in an incident were Data from about 20 customers on its virtual hosting service was accessed., Contact Name, Email, Phone Number, Company Name, Solution Name, , customer records, email addresses, user data, source code, invoices, internal documents, contracts, employee details, credit cards, messages, call logs, other personal information, , Customer names (first and last), Telephone numbers, SIM card numbers, PUK (Personal Unblocking Key) codes, Tariff plans, , nom, prénom, numéro de téléphone, numéro de carte SIM, code PUK, plan tarifaire, , Social Security numbers, , business customer data, outdated/low-sensitivity data, , Données personnelles des clients (non précisées), Numéros de téléphone and .

What was the most significant system affected in an incident ?

Most Significant System Affected: The most significant system affected in an incident were IP network coordination centre and and Management servicesPlatformsConsumer services and An IT system containing customer data and un système informatique (non spécifié) and Orange Silicon Valley, LLC (OSV) servers and internal systems and Systèmes informatiques d'Orange Belgium (partiellement)Procédures de transfert de numéro.

Response to the Incidents

What third-party assistance was involved in the most recent incident ?

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was orange cyberdefense, , ibpt (institut belge des services postaux et télécommunications), .

What containment measures were taken in the most recent incident ?

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were The company's security team was mobilized to identify the origin of the attack and put in place all necessary solutions required to ensure the security of its systems., Identified and neutralised the majority of the unauthorised access, Isolated potentially affected services, Isolate affected services, Blocked access to the affected system and Contrôle supplémentaire via SMS de vérification pour les transferts de numéroPossibilité d'annulation par le client en répondant 'STOP'.

Data Breach Information

What was the most sensitive data compromised in a breach ?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were SIM card numbers, other personal information, contracts, business customer data, Solution Name, invoices, numéro de téléphone, Numéros de téléphone, messages, employee details, internal documents, Social Security numbers, Phone Number, source code, Données personnelles des clients (non précisées), Email, Data from about 20 customers on its virtual hosting service was accessed., PUK (Personal Unblocking Key) codes, prénom, numéro de carte SIM, nom, outdated/low-sensitivity data, credit cards, Customer names (first and last), Tariff plans, Telephone numbers, email addresses, call logs, user data, code PUK, plan tarifaire, Company Name, Contact Name and customer records.

What was the number of records exposed in the most significant breach ?

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 857.4K.

Regulatory Compliance

What was the most significant legal action taken for a regulatory violation ?

Most Significant Legal Action: The most significant legal action taken for a regulatory violation was Filed a complaint for 'attack on its information system', Official complaint filed with judicial authorities, , plainte déposée.

Lessons Learned and Recommendations

What was the most significant lesson learned from past incidents ?

Most Significant Lesson Learned: The most significant lesson learned from past incidents was Sensibilisation accrue des utilisateurs aux risques de SIM swapping et d'usurpation d'identité.

What was the most significant recommendation implemented to improve cybersecurity ?

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Customers advised to monitor for phishing attempts, Répondre 'STOP' aux SMS de vérification non sollicités pour les transferts de numéro, Être vigilant face aux appels ou messages suspects, Company likely reviewing access controls and system segmentation, Rester vigilants face à toute communication suspecte (ex. phishing)., Activer la double authentification pour les services en ligne, Limiter la publication d'informations personnelles sur les réseaux sociaux and Surveiller les activités suspectes sur les comptes liés au numéro de téléphone.

References

What is the most recent source of information about an incident ?

Most Recent Source: The most recent source of information about an incident are Maine Office of the Attorney General, Annonce publique d'Orange Belgique, Orange, TechRadar Pro, Orange SA spokesperson statement, IBPT (Institut Belge des services Postaux et Télécommunications), Bloomberg, Orange Belgium Public Statement and Social networking platform X.

Investigation Status

What is the current status of the most recent investigation ?

Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing.

Stakeholder and Customer Advisories

What was the most recent stakeholder advisory issued ?

Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was Customers notified via email and text message, affected companies notified in advance, Avis public de l'IBPT sur les risques de fraude, Recommandations de sécurité pour tous les utilisateurs de services télécoms, .

What was the most recent customer advisory issued ?

Most Recent Customer Advisory: The most recent customer advisory issued were an Warning about potential phishing attemptsDedicated web page for guidance, Recommandation de vigilance contre les communications suspectes., SMS de vérification envoyé depuis le 5000 (particuliers) ou 5995 (professionnels) en cas de demande de transfert de numéroInstructions pour annuler une demande frauduleuse en répondant 'STOP'Conseils généraux de sécurité (double authentification and vigilance).

Post-Incident Analysis

What was the most significant root cause identified in post-incident analysis ?

Most Significant Root Cause: The most significant root cause identified in post-incident analysis was Failles dans la protection des données clientsProcédures de vérification insuffisantes pour les transferts de numéro.

What was the most significant corrective action taken based on post-incident analysis ?

Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was Strengthened security measures (unspecified), Ajout d'un contrôle SMS pour les transferts de numéroÉvaluation périodique par l'IBPTSensibilisation des clients.

cve

Latest Global CVEs (Not Company-Specific)

Description

Angular is a development platform for building mobile and desktop web applications using TypeScript/JavaScript and other languages. Prior to versions 19.2.16, 20.3.14, and 21.0.1, there is a XSRF token leakage via protocol-relative URLs in angular HTTP clients. The vulnerability is a Credential Leak by App Logic that leads to the unauthorized disclosure of the Cross-Site Request Forgery (XSRF) token to an attacker-controlled domain. Angular's HttpClient has a built-in XSRF protection mechanism that works by checking if a request URL starts with a protocol (http:// or https://) to determine if it is cross-origin. If the URL starts with protocol-relative URL (//), it is incorrectly treated as a same-origin request, and the XSRF token is automatically added to the X-XSRF-TOKEN header. This issue has been patched in versions 19.2.16, 20.3.14, and 21.0.1. A workaround for this issue involves avoiding using protocol-relative URLs (URLs starting with //) in HttpClient requests. All backend communication URLs should be hardcoded as relative paths (starting with a single /) or fully qualified, trusted absolute URLs.

Risk Information
cvss4
Base: 7.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Uncontrolled Recursion vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft deep ASN.1 structures that trigger unbounded recursive parsing. This leads to a Denial-of-Service (DoS) via stack exhaustion when parsing untrusted DER inputs. This issue has been patched in version 1.3.2.

Risk Information
cvss4
Base: 8.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Forge (also called `node-forge`) is a native implementation of Transport Layer Security in JavaScript. An Integer Overflow vulnerability in node-forge versions 1.3.1 and below enables remote, unauthenticated attackers to craft ASN.1 structures containing OIDs with oversized arcs. These arcs may be decoded as smaller, trusted OIDs due to 32-bit bitwise truncation, enabling the bypass of downstream OID-based security decisions. This issue has been patched in version 1.3.2.

Risk Information
cvss4
Base: 6.3
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. Prior to versions 7.0.13 and 8.0.2, working with large buffers in Lua scripts can lead to a stack overflow. Users of Lua rules and output scripts may be affected when working with large buffers. This includes a rule passing a large buffer to a Lua script. This issue has been patched in versions 7.0.13 and 8.0.2. A workaround for this issue involves disabling Lua rules and output scripts, or making sure limits, such as stream.depth.reassembly and HTTP response body limits (response-body-limit), are set to less than half the stack size.

Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
Description

Suricata is a network IDS, IPS and NSM engine developed by the OISF (Open Information Security Foundation) and the Suricata community. In versions from 8.0.0 to before 8.0.2, a NULL dereference can occur when the entropy keyword is used in conjunction with base64_data. This issue has been patched in version 8.0.2. A workaround involves disabling rules that use entropy in conjunction with base64_data.

Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

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These are some of the factors we use to calculate the overall score:

Network Security

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SBOM (Software Bill of Materials)

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