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VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. We are pioneering a new Partnership model for the Telco industry, where the sharing of ideas, innovation, platforms and services will unlock opportunities for our people and value for our customers. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We deliver value and results at scale by leveraging technology, data and our talented international team of 30K professionals in the following services: Technology, Business, B2B, Corporate Services, Customer Care. Our commercial model creates clear, benchmarked and competitively-priced services so that we can offer guaranteed outcomes for customers with flexibility and optionality. Bringing together our combined strengths with our strategic partner Accenture our strategy is to: Commercialise: Create cost transparency and foster trust and growth for our customers Re-platform: To simplify, streamline and scale our business Extend beyond our borders: deepening our relationships, growing our services and expanding our customer base across new customers & new geographies We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

VOIS A.I CyberSecurity Scoring

VOIS

Company Details

Linkedin ID:

vois

Employees number:

20,303

Number of followers:

459,249

NAICS:

5415

Industry Type:

IT Services and IT Consulting

Homepage:

vodafone.com

IP Addresses:

0

Company ID:

VOI_5470264

Scan Status:

In-progress

AI scoreVOIS Risk Score (AI oriented)

Between 750 and 799

https://images.rankiteo.com/companyimages/vois.jpeg
VOIS IT Services and IT Consulting
Updated:
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globalscoreVOIS Global Score (TPRM)

XXXX

https://images.rankiteo.com/companyimages/vois.jpeg
VOIS IT Services and IT Consulting
  • Instant access to detailed risk factors
  • Benchmark vs. industry & size peers
  • Vulnerabilities
  • Findings

VOIS Company CyberSecurity News & History

Past Incidents
7
Attack Types
4
EntityTypeSeverityImpactSeenBlog DetailsSupply Chain SourceIncident DetailsView
VOISBreach100406/2023NA
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: Vodafone realised they suffered a data breach after that cybercriminals have broken into a sales partner and copied sensitive data. There has been a cyber issue at Vodafone's partner Vertriebswerk in which critical data leaked; this is not a phishing email; many Vodafone customers are currently receiving emails requesting them to set a new password. Name, birthday, email address, mobile phone number, address, bank information (IBAN/BIC), and customer password are all impacted, according to Vodafone in the email that is available online. Vodafone promptly reported the occurrence to the Federal Commissioner for Data Protection and Freedom of Information.

VOISRansomware75204/2023NA
Rankiteo Explanation :
Attack limited on finance or reputation

Description: Vodafone's online sales of "Callya" prepaid cards were impacted by the purported ransomware attack on the IT service company Materna. The Vodafone website stopped selling the SIM cards, just after Materna had given the business permission to launch a "professionally elaborated cyber attack. Both businesses emphasise that there hasn't been any determination of a consumer data leak. "Restrictions on online sales and online registration of Callya products" should be lifted soon, according to Vodafone. Until then, there would be other ways to make the reservation. Many clients' systems were also impacted by the Materna security breach. There were Materna-operated check-in machine outages at several German airports. Workers were "equipped with newly installed or completely newly configured systems," which had never been linked to the impacted infrastructure.

VOISBreach100609/2022NA
Rankiteo Explanation :
Attack threatening the economy of a geographical region

Description: Vodafone Italia suffered a data breach incident after one of its commercial partners, FourB S.p.A., which operates as a reseller of telecommunications services in the country, suffered a cyberattack. The cyberattack took place in the first week of September and resulted in the compromise of sensitive subscriber details. The exposed information includes subscription details, identity documents with sensitive data, and contact details. Even KelvinSecurity offered to sell a collection of 295,000 files totalling 310 GB of data they allegedly stole from Vodafone Italia and advertised the cache on messaging platforms and at least one hacker forum.

VOISCyber Attack100602/2022NA
Rankiteo Explanation :
Attack threatening the economy of a geographical region

Description: The customer data services of Vodafone Portugal went down recently in several areas as it was targeted in a malicious cyberattack. The 3G network was fixed in the entire county while services like 4G and 5G mobile networks, fixed voice, television, SMS, and voice/digital answering services are still offline. The company is investigating the largest cybersecurity incident with the help of local and international cyber security teams.

VOISBreach75401/2022NA
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: Vodafone realised they suffered a data breach after one of its customers recieved the personal details of 18 other Vodafone customers. The details included name, address and phone numbers for 18 customer accounts along with her e-bill. The company investigated the incident and found out that the issue was a result of an isolated technical glitch which they fixed afterwards.

VOISBreach50211/2015NA
Rankiteo Explanation :
Attack limited on finance or reputation

Description: Vodafone claims that hackers attempted to access consumers' accounts by using the emails and passwords they had taken from an unidentified source. At that moment, the business started a thorough investigation to get all the information needed to provide the best guidance possible to any impacted clients. The telecoms provider claims that 1,827 customer accounts were hacked by the crooks, who obtained the last four digits of the consumers' bank accounts, their names, and their mobile phone numbers. Although credit or debit card numbers or other information were not acquired, it is crucial to remember that information that is accessible by thieves may be utilized for fraudulent purposes.

VOISData Leak85409/2013NA
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: An intruder hacked into a Vodafone Group Plc (VOD) server in Germany and gained access to 2 million customers’ personal details and banking information. A person stole data including names, addresses, birth dates, and bank account information. However, the hacker had no access to credit card information, passwords, PIN numbers or mobile-phone numbers.

Vodafone
Breach
Severity: 100
Impact: 4
Seen: 06/2023
Blog:
Supply Chain Source: NA
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: Vodafone realised they suffered a data breach after that cybercriminals have broken into a sales partner and copied sensitive data. There has been a cyber issue at Vodafone's partner Vertriebswerk in which critical data leaked; this is not a phishing email; many Vodafone customers are currently receiving emails requesting them to set a new password. Name, birthday, email address, mobile phone number, address, bank information (IBAN/BIC), and customer password are all impacted, according to Vodafone in the email that is available online. Vodafone promptly reported the occurrence to the Federal Commissioner for Data Protection and Freedom of Information.

Vodafone
Ransomware
Severity: 75
Impact: 2
Seen: 04/2023
Blog:
Supply Chain Source: NA
Rankiteo Explanation
Attack limited on finance or reputation

Description: Vodafone's online sales of "Callya" prepaid cards were impacted by the purported ransomware attack on the IT service company Materna. The Vodafone website stopped selling the SIM cards, just after Materna had given the business permission to launch a "professionally elaborated cyber attack. Both businesses emphasise that there hasn't been any determination of a consumer data leak. "Restrictions on online sales and online registration of Callya products" should be lifted soon, according to Vodafone. Until then, there would be other ways to make the reservation. Many clients' systems were also impacted by the Materna security breach. There were Materna-operated check-in machine outages at several German airports. Workers were "equipped with newly installed or completely newly configured systems," which had never been linked to the impacted infrastructure.

Vodafone
Breach
Severity: 100
Impact: 6
Seen: 09/2022
Blog:
Supply Chain Source: NA
Rankiteo Explanation
Attack threatening the economy of a geographical region

Description: Vodafone Italia suffered a data breach incident after one of its commercial partners, FourB S.p.A., which operates as a reseller of telecommunications services in the country, suffered a cyberattack. The cyberattack took place in the first week of September and resulted in the compromise of sensitive subscriber details. The exposed information includes subscription details, identity documents with sensitive data, and contact details. Even KelvinSecurity offered to sell a collection of 295,000 files totalling 310 GB of data they allegedly stole from Vodafone Italia and advertised the cache on messaging platforms and at least one hacker forum.

Vodafone
Cyber Attack
Severity: 100
Impact: 6
Seen: 02/2022
Blog:
Supply Chain Source: NA
Rankiteo Explanation
Attack threatening the economy of a geographical region

Description: The customer data services of Vodafone Portugal went down recently in several areas as it was targeted in a malicious cyberattack. The 3G network was fixed in the entire county while services like 4G and 5G mobile networks, fixed voice, television, SMS, and voice/digital answering services are still offline. The company is investigating the largest cybersecurity incident with the help of local and international cyber security teams.

Vodafone
Breach
Severity: 75
Impact: 4
Seen: 01/2022
Blog:
Supply Chain Source: NA
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: Vodafone realised they suffered a data breach after one of its customers recieved the personal details of 18 other Vodafone customers. The details included name, address and phone numbers for 18 customer accounts along with her e-bill. The company investigated the incident and found out that the issue was a result of an isolated technical glitch which they fixed afterwards.

Vodafone
Breach
Severity: 50
Impact: 2
Seen: 11/2015
Blog:
Supply Chain Source: NA
Rankiteo Explanation
Attack limited on finance or reputation

Description: Vodafone claims that hackers attempted to access consumers' accounts by using the emails and passwords they had taken from an unidentified source. At that moment, the business started a thorough investigation to get all the information needed to provide the best guidance possible to any impacted clients. The telecoms provider claims that 1,827 customer accounts were hacked by the crooks, who obtained the last four digits of the consumers' bank accounts, their names, and their mobile phone numbers. Although credit or debit card numbers or other information were not acquired, it is crucial to remember that information that is accessible by thieves may be utilized for fraudulent purposes.

Vodafone
Data Leak
Severity: 85
Impact: 4
Seen: 09/2013
Blog:
Supply Chain Source: NA
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: An intruder hacked into a Vodafone Group Plc (VOD) server in Germany and gained access to 2 million customers’ personal details and banking information. A person stole data including names, addresses, birth dates, and bank account information. However, the hacker had no access to credit card information, passwords, PIN numbers or mobile-phone numbers.

Ailogo

VOIS Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

🔒
Incident Predictions locked
Access Monitoring Plan

A.I Risk Score Likelihood 3 - 6 - 9 months

🔒
A.I. Risk Score Predictions locked
Access Monitoring Plan
statics

Underwriter Stats for VOIS

Incidents vs IT Services and IT Consulting Industry Average (This Year)

No incidents recorded for VOIS in 2026.

Incidents vs All-Companies Average (This Year)

No incidents recorded for VOIS in 2026.

Incident Types VOIS vs IT Services and IT Consulting Industry Avg (This Year)

No incidents recorded for VOIS in 2026.

Incident History — VOIS (X = Date, Y = Severity)

VOIS cyber incidents detection timeline including parent company and subsidiaries

VOIS Company Subsidiaries

SubsidiaryImage

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. We are pioneering a new Partnership model for the Telco industry, where the sharing of ideas, innovation, platforms and services will unlock opportunities for our people and value for our customers. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We deliver value and results at scale by leveraging technology, data and our talented international team of 30K professionals in the following services: Technology, Business, B2B, Corporate Services, Customer Care. Our commercial model creates clear, benchmarked and competitively-priced services so that we can offer guaranteed outcomes for customers with flexibility and optionality. Bringing together our combined strengths with our strategic partner Accenture our strategy is to: Commercialise: Create cost transparency and foster trust and growth for our customers Re-platform: To simplify, streamline and scale our business Extend beyond our borders: deepening our relationships, growing our services and expanding our customer base across new customers & new geographies We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

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faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

VOIS CyberSecurity History Information

Official Website of VOIS

The official website of VOIS is https://www.vodafone.com/what-we-do/services/vois.

VOIS’s AI-Generated Cybersecurity Score

According to Rankiteo, VOIS’s AI-generated cybersecurity score is 787, reflecting their Fair security posture.

How many security badges does VOIS’ have ?

According to Rankiteo, VOIS currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Has VOIS been affected by any supply chain cyber incidents ?

According to Rankiteo, VOIS has not been affected by any supply chain cyber incidents, and no incident IDs are currently listed for the organization.

Does VOIS have SOC 2 Type 1 certification ?

According to Rankiteo, VOIS is not certified under SOC 2 Type 1.

Does VOIS have SOC 2 Type 2 certification ?

According to Rankiteo, VOIS does not hold a SOC 2 Type 2 certification.

Does VOIS comply with GDPR ?

According to Rankiteo, VOIS is not listed as GDPR compliant.

Does VOIS have PCI DSS certification ?

According to Rankiteo, VOIS does not currently maintain PCI DSS compliance.

Does VOIS comply with HIPAA ?

According to Rankiteo, VOIS is not compliant with HIPAA regulations.

Does VOIS have ISO 27001 certification ?

According to Rankiteo,VOIS is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of VOIS

VOIS operates primarily in the IT Services and IT Consulting industry.

Number of Employees at VOIS

VOIS employs approximately 20,303 people worldwide.

Subsidiaries Owned by VOIS

VOIS presently has no subsidiaries across any sectors.

VOIS’s LinkedIn Followers

VOIS’s official LinkedIn profile has approximately 459,249 followers.

NAICS Classification of VOIS

VOIS is classified under the NAICS code 5415, which corresponds to Computer Systems Design and Related Services.

VOIS’s Presence on Crunchbase

No, VOIS does not have a profile on Crunchbase.

VOIS’s Presence on LinkedIn

Yes, VOIS maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/vois.

Cybersecurity Incidents Involving VOIS

As of January 21, 2026, Rankiteo reports that VOIS has experienced 7 cybersecurity incidents.

Number of Peer and Competitor Companies

VOIS has an estimated 38,438 peer or competitor companies worldwide.

What types of cybersecurity incidents have occurred at VOIS ?

Incident Types: The types of cybersecurity incidents that have occurred include Ransomware, Data Leak, Breach and Cyber Attack.

How does VOIS detect and respond to cybersecurity incidents ?

Detection and Response: The company detects and responds to cybersecurity incidents through an third party assistance with local and international cyber security teams, and remediation measures with technical glitch fixed, and communication strategy with notified customers via email to reset their passwords, and communication strategy with informing affected customers and providing guidance, and remediation measures with newly installed or completely newly configured systems for workers, and communication strategy with vodafone's statement about lifting restrictions soon..

Incident Details

Can you provide details on each incident ?

Incident : Cyberattack

Title: Vodafone Portugal Cyberattack

Description: The customer data services of Vodafone Portugal went down recently in several areas as it was targeted in a malicious cyberattack. The 3G network was fixed in the entire county while services like 4G and 5G mobile networks, fixed voice, television, SMS, and voice/digital answering services are still offline. The company is investigating the largest cybersecurity incident with the help of local and international cyber security teams.

Type: Cyberattack

Incident : Data Breach

Title: Vodafone Data Breach

Description: Vodafone suffered a data breach when a customer received the personal details of 18 other Vodafone customers due to a technical glitch.

Type: Data Breach

Vulnerability Exploited: Technical Glitch

Incident : Data Breach

Title: Vodafone Italia Data Breach Incident

Description: Vodafone Italia suffered a data breach incident after one of its commercial partners, FourB S.p.A., which operates as a reseller of telecommunications services in the country, suffered a cyberattack.

Type: Data Breach

Threat Actor: FourB S.p.A.Even KelvinSecurity

Incident : Data Breach

Title: Vodafone Data Breach

Description: An intruder hacked into a Vodafone Group Plc (VOD) server in Germany and gained access to 2 million customers’ personal details and banking information.

Type: Data Breach

Attack Vector: Server Hack

Threat Actor: Unknown

Incident : Data Breach

Title: Vodafone Data Breach via Vertriebswerk

Description: Vodafone experienced a data breach after cybercriminals infiltrated a sales partner, Vertriebswerk, and copied sensitive data. The breach involved the leakage of critical customer information, prompting Vodafone to notify affected customers and request password resets.

Type: Data Breach

Attack Vector: Data Breach

Threat Actor: Cybercriminals

Motivation: Unauthorized Access to Sensitive Data

Incident : Data Breach

Title: Vodafone Data Breach

Description: Hackers attempted to access consumers' accounts by using the emails and passwords they had taken from an unidentified source. The telecoms provider claims that 1,827 customer accounts were hacked by the crooks, who obtained the last four digits of the consumers' bank accounts, their names, and their mobile phone numbers. Although credit or debit card numbers or other information were not acquired, it is crucial to remember that information that is accessible by thieves may be utilized for fraudulent purposes.

Type: Data Breach

Attack Vector: Stolen Credentials

Threat Actor: Unknown Hackers

Motivation: Data Theft

Incident : Ransomware Attack

Title: Ransomware Attack on Materna Affects Vodafone and German Airports

Description: Vodafone's online sales of 'Callya' prepaid cards were impacted by the purported ransomware attack on the IT service company Materna. The Vodafone website stopped selling the SIM cards, just after Materna had given the business permission to launch a 'professionally elaborated cyber attack.' Both businesses emphasise that there hasn't been any determination of a consumer data leak. 'Restrictions on online sales and online registration of Callya products' should be lifted soon, according to Vodafone. Until then, there would be other ways to make the reservation. Many clients' systems were also impacted by the Materna security breach. There were Materna-operated check-in machine outages at several German airports. Workers were 'equipped with newly installed or completely newly configured systems,' which had never been linked to the impacted infrastructure.

Type: Ransomware Attack

What are the most common types of attacks the company has faced ?

Common Attack Types: The most common types of attacks the company has faced is Breach.

How does the company identify the attack vectors used in incidents ?

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Sales Partner (Vertriebswerk) and Stolen Credentials.

Impact of the Incidents

What was the impact of each incident ?

Incident : Cyberattack VOD153310222

Systems Affected: 4G and 5G mobile networksfixed voicetelevisionSMSvoice/digital answering services

Incident : Data Breach VOD205123422

Data Compromised: Personal details including name, address, and phone numbers

Incident : Data Breach VOD202921222

Data Compromised: Subscription details, Identity documents with sensitive data, Contact details

Incident : Data Breach VOD231421123

Data Compromised: Names, Addresses, Birth dates, Bank account information

Incident : Data Breach VOD93129723

Data Compromised: Name, Birthday, Email address, Mobile phone number, Address, Bank information (iban/bic), Customer password

Incident : Data Breach VOD129261023

Data Compromised: Names, Mobile phone numbers, Last four digits of bank account numbers

Identity Theft Risk: High

Payment Information Risk: Low

Incident : Ransomware Attack VOD41441223

Systems Affected: Vodafone's online sales of 'Callya' prepaid cardsMaterna-operated check-in machines at German airports

Operational Impact: Suspension of online sales and registration of Callya productsCheck-in machine outages at German airports

What types of data are most commonly compromised in incidents ?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Personal Identifiable Information, Subscription Details, Identity Documents With Sensitive Data, Contact Details, , Personal Identifiable Information, Bank Account Information, , Personally Identifiable Information, Bank Information, , Personally Identifiable Information, Bank Account Information and .

Which entities were affected by each incident ?

Incident : Cyberattack VOD153310222

Entity Name: Vodafone Portugal

Entity Type: Telecommunications

Industry: Telecommunications

Location: Portugal

Incident : Data Breach VOD205123422

Entity Name: Vodafone

Entity Type: Telecommunications Company

Industry: Telecommunications

Customers Affected: 18

Incident : Data Breach VOD202921222

Entity Name: Vodafone Italia

Entity Type: Telecommunications

Industry: Telecommunications

Location: Italy

Incident : Data Breach VOD202921222

Entity Name: FourB S.p.A.

Entity Type: Reseller

Industry: Telecommunications

Location: Italy

Incident : Data Breach VOD231421123

Entity Name: Vodafone Group Plc

Entity Type: Telecommunications Company

Industry: Telecommunications

Location: Germany

Customers Affected: 2 million

Incident : Data Breach VOD93129723

Entity Name: Vodafone

Entity Type: Telecommunications Company

Industry: Telecommunications

Incident : Data Breach VOD129261023

Entity Name: Vodafone

Entity Type: Telecommunications Provider

Industry: Telecommunications

Customers Affected: 1827

Incident : Ransomware Attack VOD41441223

Entity Name: Vodafone

Entity Type: Telecommunications Company

Industry: Telecommunications

Incident : Ransomware Attack VOD41441223

Entity Name: Materna

Entity Type: IT Service Company

Industry: Information Technology

Incident : Ransomware Attack VOD41441223

Entity Name: German Airports

Entity Type: Airport

Industry: Aviation

Location: Germany

Response to the Incidents

What measures were taken in response to each incident ?

Incident : Cyberattack VOD153310222

Third Party Assistance: Local And International Cyber Security Teams.

Incident : Data Breach VOD205123422

Remediation Measures: Technical glitch fixed

Incident : Data Breach VOD93129723

Communication Strategy: Notified customers via email to reset their passwords

Incident : Data Breach VOD129261023

Communication Strategy: Informing affected customers and providing guidance

Incident : Ransomware Attack VOD41441223

Remediation Measures: Newly installed or completely newly configured systems for workers

Communication Strategy: Vodafone's statement about lifting restrictions soon

How does the company involve third-party assistance in incident response ?

Third-Party Assistance: The company involves third-party assistance in incident response through local and international cyber security teams, .

Data Breach Information

What type of data was compromised in each breach ?

Incident : Data Breach VOD205123422

Type of Data Compromised: Personal Identifiable Information

Number of Records Exposed: 18

Sensitivity of Data: Medium

Personally Identifiable Information: Name, Address, Phone Numbers

Incident : Data Breach VOD202921222

Type of Data Compromised: Subscription details, Identity documents with sensitive data, Contact details

Number of Records Exposed: 295,000

Sensitivity of Data: High

Data Exfiltration: Yes

Personally Identifiable Information: Yes

Incident : Data Breach VOD231421123

Type of Data Compromised: Personal identifiable information, Bank account information

Number of Records Exposed: 2 million

Sensitivity of Data: High

Personally Identifiable Information: namesaddressesbirth dates

Incident : Data Breach VOD93129723

Type of Data Compromised: Personally identifiable information, Bank information

Sensitivity of Data: High

Incident : Data Breach VOD129261023

Type of Data Compromised: Personally identifiable information, Bank account information

Number of Records Exposed: 1827

Sensitivity of Data: High

What measures does the company take to prevent data exfiltration ?

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Technical glitch fixed, Newly installed or completely newly configured systems for workers, .

Regulatory Compliance

Were there any regulatory violations and fines imposed for each incident ?

Incident : Data Breach VOD93129723

Regulatory Notifications: Reported to the Federal Commissioner for Data Protection and Freedom of Information

References

Where can I find more information about each incident ?

Incident : Data Breach VOD93129723

Source: Online Email Notification

Where can stakeholders find additional resources on cybersecurity best practices ?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Online Email Notification.

Investigation Status

What is the current status of the investigation for each incident ?

Incident : Cyberattack VOD153310222

Investigation Status: Ongoing

Incident : Data Breach VOD129261023

Investigation Status: Ongoing

How does the company communicate the status of incident investigations to stakeholders ?

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Notified customers via email to reset their passwords, Informing affected customers and providing guidance and Vodafone'S Statement About Lifting Restrictions Soon.

Stakeholder and Customer Advisories

Were there any advisories issued to stakeholders or customers for each incident ?

Incident : Data Breach VOD93129723

Customer Advisories: Emails requesting password resets

Incident : Data Breach VOD129261023

Customer Advisories: Guidance provided to affected customers

What advisories does the company provide to stakeholders and customers following an incident ?

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Emails requesting password resets and Guidance provided to affected customers.

Initial Access Broker

How did the initial access broker gain entry for each incident ?

Incident : Data Breach VOD93129723

Entry Point: Sales Partner (Vertriebswerk)

Incident : Data Breach VOD129261023

Entry Point: Stolen Credentials

Post-Incident Analysis

What were the root causes and corrective actions taken for each incident ?

Incident : Data Breach VOD205123422

Root Causes: Technical Glitch

Corrective Actions: Technical glitch fixed

What is the company's process for conducting post-incident analysis ?

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Local And International Cyber Security Teams, .

What corrective actions has the company taken based on post-incident analysis ?

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Technical glitch fixed.

Additional Questions

General Information

Who was the attacking group in the last incident ?

Last Attacking Group: The attacking group in the last incident were an FourB S.p.A.Even KelvinSecurity, Unknown, Cybercriminals and Unknown Hackers.

Impact of the Incidents

What was the most significant data compromised in an incident ?

Most Significant Data Compromised: The most significant data compromised in an incident were Personal details including name, address, and phone numbers, subscription details, identity documents with sensitive data, contact details, , names, addresses, birth dates, bank account information, , Name, Birthday, Email Address, Mobile Phone Number, Address, Bank Information (IBAN/BIC), Customer Password, , Names, Mobile Phone Numbers, Last Four Digits of Bank Account Numbers and .

What was the most significant system affected in an incident ?

Most Significant System Affected: The most significant system affected in an incident was 4G and 5G mobile networksfixed voicetelevisionSMSvoice/digital answering services and Vodafone's online sales of 'Callya' prepaid cardsMaterna-operated check-in machines at German airports.

Response to the Incidents

What third-party assistance was involved in the most recent incident ?

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was local and international cyber security teams, .

Data Breach Information

What was the most sensitive data compromised in a breach ?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were birth dates, Personal details including name, address, and phone numbers, Bank Information (IBAN/BIC), identity documents with sensitive data, Name, subscription details, Birthday, Address, names, Names, Customer Password, Mobile Phone Number, Last Four Digits of Bank Account Numbers, bank account information, Mobile Phone Numbers, addresses, Email Address and contact details.

What was the number of records exposed in the most significant breach ?

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 2.3M.

References

What is the most recent source of information about an incident ?

Most Recent Source: The most recent source of information about an incident is Online Email Notification.

Investigation Status

What is the current status of the most recent investigation ?

Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing.

Stakeholder and Customer Advisories

What was the most recent customer advisory issued ?

Most Recent Customer Advisory: The most recent customer advisory issued were an Emails requesting password resets and Guidance provided to affected customers.

Initial Access Broker

What was the most recent entry point used by an initial access broker ?

Most Recent Entry Point: The most recent entry point used by an initial access broker were an Stolen Credentials and Sales Partner (Vertriebswerk).

cve

Latest Global CVEs (Not Company-Specific)

Description

SummaryA command injection vulnerability (CWE-78) has been found to exist in the `wrangler pages deploy` command. The issue occurs because the `--commit-hash` parameter is passed directly to a shell command without proper validation or sanitization, allowing an attacker with control of `--commit-hash` to execute arbitrary commands on the system running Wrangler. Root causeThe commitHash variable, derived from user input via the --commit-hash CLI argument, is interpolated directly into a shell command using template literals (e.g.,  execSync(`git show -s --format=%B ${commitHash}`)). Shell metacharacters are interpreted by the shell, enabling command execution. ImpactThis vulnerability is generally hard to exploit, as it requires --commit-hash to be attacker controlled. The vulnerability primarily affects CI/CD environments where `wrangler pages deploy` is used in automated pipelines and the --commit-hash parameter is populated from external, potentially untrusted sources. An attacker could exploit this to: * Run any shell command. * Exfiltrate environment variables. * Compromise the CI runner to install backdoors or modify build artifacts. Credits Disclosed responsibly by kny4hacker. Mitigation * Wrangler v4 users are requested to upgrade to Wrangler v4.59.1 or higher. * Wrangler v3 users are requested to upgrade to Wrangler v3.114.17 or higher. * Users on Wrangler v2 (EOL) should upgrade to a supported major version.

Risk Information
cvss4
Base: 7.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:H/VA:H/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Vulnerability in the Oracle VM VirtualBox product of Oracle Virtualization (component: Core). Supported versions that are affected are 7.1.14 and 7.2.4. Easily exploitable vulnerability allows high privileged attacker with logon to the infrastructure where Oracle VM VirtualBox executes to compromise Oracle VM VirtualBox. While the vulnerability is in Oracle VM VirtualBox, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in takeover of Oracle VM VirtualBox. CVSS 3.1 Base Score 8.2 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H).

Risk Information
cvss3
Base: 8.2
Severity: LOW
CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H
Description

Vulnerability in the Oracle VM VirtualBox product of Oracle Virtualization (component: Core). Supported versions that are affected are 7.1.14 and 7.2.4. Easily exploitable vulnerability allows high privileged attacker with logon to the infrastructure where Oracle VM VirtualBox executes to compromise Oracle VM VirtualBox. While the vulnerability is in Oracle VM VirtualBox, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle VM VirtualBox accessible data as well as unauthorized access to critical data or complete access to all Oracle VM VirtualBox accessible data and unauthorized ability to cause a partial denial of service (partial DOS) of Oracle VM VirtualBox. CVSS 3.1 Base Score 8.1 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:L).

Risk Information
cvss3
Base: 8.1
Severity: LOW
CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:L
Description

Vulnerability in the Oracle VM VirtualBox product of Oracle Virtualization (component: Core). Supported versions that are affected are 7.1.14 and 7.2.4. Easily exploitable vulnerability allows high privileged attacker with logon to the infrastructure where Oracle VM VirtualBox executes to compromise Oracle VM VirtualBox. While the vulnerability is in Oracle VM VirtualBox, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in takeover of Oracle VM VirtualBox. CVSS 3.1 Base Score 8.2 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H).

Risk Information
cvss3
Base: 8.2
Severity: LOW
CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H
Description

Vulnerability in the Oracle VM VirtualBox product of Oracle Virtualization (component: Core). Supported versions that are affected are 7.1.14 and 7.2.4. Easily exploitable vulnerability allows high privileged attacker with logon to the infrastructure where Oracle VM VirtualBox executes to compromise Oracle VM VirtualBox. While the vulnerability is in Oracle VM VirtualBox, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in takeover of Oracle VM VirtualBox. CVSS 3.1 Base Score 8.2 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H).

Risk Information
cvss3
Base: 8.2
Severity: LOW
CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H

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Network Security

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SBOM (Software Bill of Materials)

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