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NTT Communications http://www.ntt.com/ is the international and long distance service arm of NTT (Nippon Telegraph and Telephone Corporation), one of the largest telecommunications companies in the world (ranked 50th in the Fortune Global 500 list of 2017). NTT Communications Corporation is renowned for its diverse information and communication technology, expertise in private networks, cloud, hosting and IP networking services, and industry leadership in IPv6 transit technology. Its extensive global IT infrastructure includes highly reliable low-latency private networks, expansive MPLS IP-VPN coverage, Ethernet VPN, Tier1 global IP backbone networks with one of the highest available transpacific capabilities, and secure data centers in Asia, North America and Europe.

NTT Communications A.I CyberSecurity Scoring

NTT Communications

Company Details

Linkedin ID:

ntt-communications

Employees number:

2,142

Number of followers:

23,035

NAICS:

5415

Industry Type:

IT Services and IT Consulting

Homepage:

ntt.com

IP Addresses:

0

Company ID:

NTT_6263089

Scan Status:

In-progress

AI scoreNTT Communications Risk Score (AI oriented)

Between 600 and 649

https://images.rankiteo.com/companyimages/ntt-communications.jpeg
NTT Communications IT Services and IT Consulting
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globalscoreNTT Communications Global Score (TPRM)

XXXX

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NTT Communications IT Services and IT Consulting
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NTT Communications Company CyberSecurity News & History

Past Incidents
3
Attack Types
2
EntityTypeSeverityImpactSeenBlog DetailsIncident DetailsView
NTT Communications CorporationBreach8542/2025
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: NTT Communications Corporation reported a cybersecurity incident affecting approximately 18,000 corporate customers. Hackers compromised the 'Order Information Distribution System,' resulting in the potential theft of customer names, contact details, and service usage information. Despite the security breach discovery on February 5 and the containment of threats, further investigation revealed an attacker's pivot to another network device on February 15, which was also disconnected. NTT's incident response did not include personalized notifications; instead, a public website announcement was made. The breach did not affect contracts for smartphones and mobile phones provided by NTT Docomo.

NTT CommunicationsBreach8543/2025
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: NTT Communications, a Japanese telecoms service provider, has experienced a significant data breach with unauthorized access detected on February 5th and again on February 15th. The breach has potentially compromised data related to nearly 18,000 corporate customers' mobile phone contracts, including customer names, contacts, phone numbers, email addresses, and information about service usage. This data leak poses a risk to the confidentiality of customer information and could have severe repercussions for those affected.

NTT Data (via Vectorform subsidiary)Cyber Attack8546/2022
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: The cybercrime group **Coinbase Cartel** targeted **NTT Data**, a Japanese IT services giant, by exploiting vulnerabilities in its US subsidiary **Vectorform** (acquired in 2022). The attack involved **large-scale data exfiltration** without encryption, leveraging exposed credentials in cloud repositories (e.g., AWS, GitHub) and potential insider assistance. While NTT Data denied a direct breach, Vectorform’s systems were compromised, with sensitive operational, client, or proprietary data stolen. Coinbase Cartel employed a **‘leak-only’ ransomware model**, threatening public disclosure to extort payment while avoiding system disruption. The stolen data—likely including logistics, supply chain, or corporate intelligence—poses **reputational, legal, and financial risks**, particularly given the transportation/logistics sector’s reliance on third-party integrations (TMS, WMS, EDI). The breach underscores vulnerabilities in **vendor access controls, credential hygiene, and segmentation**, with the group staging leaks to pressure negotiations. No encryption occurred, but the **theft of high-value data** exposes NTT Data to regulatory scrutiny, customer distrust, and potential litigation, especially if client or employee records were exposed.

NTT Communications Corporation
Breach
Severity: 85
Impact: 4
Seen: 2/2025
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: NTT Communications Corporation reported a cybersecurity incident affecting approximately 18,000 corporate customers. Hackers compromised the 'Order Information Distribution System,' resulting in the potential theft of customer names, contact details, and service usage information. Despite the security breach discovery on February 5 and the containment of threats, further investigation revealed an attacker's pivot to another network device on February 15, which was also disconnected. NTT's incident response did not include personalized notifications; instead, a public website announcement was made. The breach did not affect contracts for smartphones and mobile phones provided by NTT Docomo.

NTT Communications
Breach
Severity: 85
Impact: 4
Seen: 3/2025
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: NTT Communications, a Japanese telecoms service provider, has experienced a significant data breach with unauthorized access detected on February 5th and again on February 15th. The breach has potentially compromised data related to nearly 18,000 corporate customers' mobile phone contracts, including customer names, contacts, phone numbers, email addresses, and information about service usage. This data leak poses a risk to the confidentiality of customer information and could have severe repercussions for those affected.

NTT Data (via Vectorform subsidiary)
Cyber Attack
Severity: 85
Impact: 4
Seen: 6/2022
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: The cybercrime group **Coinbase Cartel** targeted **NTT Data**, a Japanese IT services giant, by exploiting vulnerabilities in its US subsidiary **Vectorform** (acquired in 2022). The attack involved **large-scale data exfiltration** without encryption, leveraging exposed credentials in cloud repositories (e.g., AWS, GitHub) and potential insider assistance. While NTT Data denied a direct breach, Vectorform’s systems were compromised, with sensitive operational, client, or proprietary data stolen. Coinbase Cartel employed a **‘leak-only’ ransomware model**, threatening public disclosure to extort payment while avoiding system disruption. The stolen data—likely including logistics, supply chain, or corporate intelligence—poses **reputational, legal, and financial risks**, particularly given the transportation/logistics sector’s reliance on third-party integrations (TMS, WMS, EDI). The breach underscores vulnerabilities in **vendor access controls, credential hygiene, and segmentation**, with the group staging leaks to pressure negotiations. No encryption occurred, but the **theft of high-value data** exposes NTT Data to regulatory scrutiny, customer distrust, and potential litigation, especially if client or employee records were exposed.

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NTT Communications Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

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Incident Predictions locked
Access Monitoring Plan

A.I Risk Score Likelihood 3 - 6 - 9 months

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A.I. Risk Score Predictions locked
Access Monitoring Plan
statics

Underwriter Stats for NTT Communications

Incidents vs IT Services and IT Consulting Industry Average (This Year)

NTT Communications has 270.37% more incidents than the average of same-industry companies with at least one recorded incident.

Incidents vs All-Companies Average (This Year)

NTT Communications has 212.5% more incidents than the average of all companies with at least one recorded incident.

Incident Types NTT Communications vs IT Services and IT Consulting Industry Avg (This Year)

NTT Communications reported 2 incidents this year: 0 cyber attacks, 0 ransomware, 0 vulnerabilities, 2 data breaches, compared to industry peers with at least 1 incident.

Incident History — NTT Communications (X = Date, Y = Severity)

NTT Communications cyber incidents detection timeline including parent company and subsidiaries

NTT Communications Company Subsidiaries

SubsidiaryImage

NTT Communications http://www.ntt.com/ is the international and long distance service arm of NTT (Nippon Telegraph and Telephone Corporation), one of the largest telecommunications companies in the world (ranked 50th in the Fortune Global 500 list of 2017). NTT Communications Corporation is renowned for its diverse information and communication technology, expertise in private networks, cloud, hosting and IP networking services, and industry leadership in IPv6 transit technology. Its extensive global IT infrastructure includes highly reliable low-latency private networks, expansive MPLS IP-VPN coverage, Ethernet VPN, Tier1 global IP backbone networks with one of the highest available transpacific capabilities, and secure data centers in Asia, North America and Europe.

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newsone

NTT Communications CyberSecurity News

November 20, 2025 12:42 PM
NTT: What Lessons Can be Learnt from Rising Cyber Attacks?

Mihoko Matsubara of NTT shares insights on recent cyberattacks and how global firms can improve defences amid rising ransomware and supply...

November 12, 2025 08:00 AM
China’s Cyber Silence Is More Worrying Than Russia’s Noise, Chief Cybersecurity Strategist Says

NTT's Mihoko Matsubara explains China's surprise cyber-strategy, Japan's solitary hackers, and the rebellious future of AGI.

October 14, 2025 07:00 AM
NTT DATA and Fortanix Announce Global Partnership to Strengthen Security in the AI and Post-Quantum Era

New Cryptography-as-a-Service offering equips enterprises to combat today's cybersecurity threats and prepare for tomorrow's quantum risks.

October 03, 2025 07:00 AM
NTT Communications accelerates digital transformation with Microsoft Security Copilot

NTT Communications tirelessly protects data across a global estate. Facing a constantly evolving threat landscape, it was determined to give...

September 29, 2025 07:00 AM
NTT Docomo Business integrates Amaya into cybersecurity offering

NTT Docomo Business has chosen Japanese cybersecurity company Amiya's domestically developed Security Information and Event Management...

September 23, 2025 07:00 AM
As Incidents Rise, Japan's Cybersecurity Falls Short

Japan faces increased cyberattacks from nation-state actors and cybercriminals, but has fallen behind in managing the cybersecurity of...

August 15, 2025 07:00 AM
How military leadership prepares veterans for cybersecurity success

In this Help Net Security interview, Warren O'Driscoll, Head of Security Practice at NTT DATA UK and Ireland, discusses how military...

August 07, 2025 07:00 AM
NTT Communications achieves a safe hybrid work environment with Microsoft Entra ID and Intune

The new system provides a more secure and easy-to-use hybrid work environment for employees through unified ID authentication and stronger security.

July 18, 2025 07:00 AM
NTT DOCOMO BUSINESS and IIJ Unveil Integrated OT Security Management Solution for Cyber-Physical Systems

NTT DOCOMO BUSINESS, Inc. (Formerly NTT Communications Corporation) and Internet Initiative Japan Inc. (IIJ) today announced an integrated...

faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

NTT Communications CyberSecurity History Information

Official Website of NTT Communications

The official website of NTT Communications is http://www.ntt.com.

NTT Communications’s AI-Generated Cybersecurity Score

According to Rankiteo, NTT Communications’s AI-generated cybersecurity score is 628, reflecting their Poor security posture.

How many security badges does NTT Communications’ have ?

According to Rankiteo, NTT Communications currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Does NTT Communications have SOC 2 Type 1 certification ?

According to Rankiteo, NTT Communications is not certified under SOC 2 Type 1.

Does NTT Communications have SOC 2 Type 2 certification ?

According to Rankiteo, NTT Communications does not hold a SOC 2 Type 2 certification.

Does NTT Communications comply with GDPR ?

According to Rankiteo, NTT Communications is not listed as GDPR compliant.

Does NTT Communications have PCI DSS certification ?

According to Rankiteo, NTT Communications does not currently maintain PCI DSS compliance.

Does NTT Communications comply with HIPAA ?

According to Rankiteo, NTT Communications is not compliant with HIPAA regulations.

Does NTT Communications have ISO 27001 certification ?

According to Rankiteo,NTT Communications is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of NTT Communications

NTT Communications operates primarily in the IT Services and IT Consulting industry.

Number of Employees at NTT Communications

NTT Communications employs approximately 2,142 people worldwide.

Subsidiaries Owned by NTT Communications

NTT Communications presently has no subsidiaries across any sectors.

NTT Communications’s LinkedIn Followers

NTT Communications’s official LinkedIn profile has approximately 23,035 followers.

NAICS Classification of NTT Communications

NTT Communications is classified under the NAICS code 5415, which corresponds to Computer Systems Design and Related Services.

NTT Communications’s Presence on Crunchbase

No, NTT Communications does not have a profile on Crunchbase.

NTT Communications’s Presence on LinkedIn

Yes, NTT Communications maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/ntt-communications.

Cybersecurity Incidents Involving NTT Communications

As of November 30, 2025, Rankiteo reports that NTT Communications has experienced 3 cybersecurity incidents.

Number of Peer and Competitor Companies

NTT Communications has an estimated 36,513 peer or competitor companies worldwide.

What types of cybersecurity incidents have occurred at NTT Communications ?

Incident Types: The types of cybersecurity incidents that have occurred include Breach and Cyber Attack.

How does NTT Communications detect and respond to cybersecurity incidents ?

Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with disconnection of compromised devices, and communication strategy with public website announcement, and containment measures with enforce least-privilege access for tms/wms/edi systems, containment measures with disable legacy email protocols (imap/pop3), containment measures with implement phishing-resistant mfa, and remediation measures with deploy data loss prevention (dlp) for microsoft 365/google drive/email, remediation measures with monitor/block mass downloads via service accounts, remediation measures with configure alerts for mailbox forwarding rules and bulk compression, remediation measures with enhance edr coverage for admin/remote hosts, and network segmentation with recommended to limit lateral movement, and enhanced monitoring with behavioral analytics for anomalies, enhanced monitoring with oauth grant monitoring..

Incident Details

Can you provide details on each incident ?

Incident : Data Breach

Title: NTT Communications Corporation Data Breach

Description: NTT Communications Corporation reported a cybersecurity incident affecting approximately 18,000 corporate customers. Hackers compromised the 'Order Information Distribution System,' resulting in the potential theft of customer names, contact details, and service usage information. Despite the security breach discovery on February 5 and the containment of threats, further investigation revealed an attacker's pivot to another network device on February 15, which was also disconnected. NTT's incident response did not include personalized notifications; instead, a public website announcement was made. The breach did not affect contracts for smartphones and mobile phones provided by NTT Docomo.

Date Detected: 2023-02-05

Date Resolved: 2023-02-15

Type: Data Breach

Attack Vector: Compromise of Order Information Distribution System

Threat Actor: Unknown Hackers

Motivation: Data Theft

Incident : Data Breach

Title: NTT Communications Data Breach

Description: NTT Communications, a Japanese telecoms service provider, has experienced a significant data breach with unauthorized access detected on February 5th and again on February 15th. The breach has potentially compromised data related to nearly 18,000 corporate customers' mobile phone contracts, including customer names, contacts, phone numbers, email addresses, and information about service usage. This data leak poses a risk to the confidentiality of customer information and could have severe repercussions for those affected.

Date Detected: 2023-02-052023-02-15

Type: Data Breach

Incident : Data Breach

Title: Coinbase Cartel Data Exfiltration Campaign Targeting Transportation and Logistics Sectors

Description: A new cybercrime group, 'Coinbase Cartel,' has emerged with a focus on data exfiltration (leak-only model) rather than traditional ransomware encryption. The group targets transportation, logistics, and adjacent sectors, exploiting exposed credentials, insider threats, and weak segmentation to steal high-value operational and shipment data. Victims are pressured through staged data leaks and extortion threats, with no disruption to operations, making detection difficult. Confirmed or claimed victims include NTT Data (potentially via subsidiary Vectorform). The group operates with a 'business-like' approach, including partnerships with insiders and staged evidence packages.

Date Detected: 2023-09-15

Date Publicly Disclosed: 2023-09-15

Type: Data Breach

Attack Vector: Exploiting exposed/hard-coded credentials in cloud/source code repositories (AWS, Bitbucket, GitHub)Insider-assisted accessWeak network segmentationThird-party vendor compromises (e.g., TMS, WMS, EDI systems)Staged data leaks for extortion pressure

Vulnerability Exploited: Poor credential hygiene (hard-coded/exposed credentials)Lack of least-privilege access controlsAbsence of phishing-resistant MFAUnmonitored mass data downloads/email exfiltrationLegacy email protocols (IMAP/POP3)Insufficient DLP and behavioral analytics

Threat Actor: Coinbase Cartel

Motivation: Financial Gain (Extortion)Reputational DamageOperational Disruption (via data leaks)

What are the most common types of attacks the company has faced ?

Common Attack Types: The most common types of attacks the company has faced is Breach.

How does the company identify the attack vectors used in incidents ?

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Exposed credentials in cloud repositoriesInsider access (crowdsourced)Third-party vendor compromises (e.g. and Vectorform).

Impact of the Incidents

What was the impact of each incident ?

Incident : Data Breach NTT1055030725

Data Compromised: Customer names, Contact details, Service usage information

Systems Affected: Order Information Distribution SystemAnother Network Device

Incident : Data Breach NTT030031025

Data Compromised: Customer names, Contacts, Phone numbers, Email addresses, Information about service usage

Incident : Data Breach NTT0902709102325

Data Compromised: Operational data, Shipment data, High-value corporate data (potentially pii)

Systems Affected: Transportation Management Systems (TMS)Warehouse Management Systems (WMS)EDI linksCloud repositories (AWS, Bitbucket, GitHub)Email systems (Microsoft 365, Google Drive)

Downtime: None (no encryption or operational disruption)

Operational Impact: Reputational risk from staged data leaksLegal/regulatory exposurePotential supply chain disruptions if vendor data is compromised

Brand Reputation Impact: High (public extortion threats and staged leaks)Loss of trust in supply chain integrity

Legal Liabilities: Potential GDPR/CCPA violations if PII is exposedContractual breaches with third-party vendors

Identity Theft Risk: Possible (if PII is exfiltrated)

What types of data are most commonly compromised in incidents ?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Customer Names, Contact Details, Service Usage Information, , Customer Names, Contacts, Phone Numbers, Email Addresses, Information About Service Usage, , Operational Data, Shipment Data, Source Code (Potential), Corporate Emails, Potentially Pii and .

Which entities were affected by each incident ?

Incident : Data Breach NTT1055030725

Entity Name: NTT Communications Corporation

Entity Type: Corporation

Industry: Telecommunications

Customers Affected: 18000

Incident : Data Breach NTT030031025

Entity Name: NTT Communications

Entity Type: Telecom Service Provider

Industry: Telecommunications

Location: Japan

Customers Affected: 18,000

Incident : Data Breach NTT0902709102325

Entity Name: NTT Data

Entity Type: IT Services

Industry: Technology

Location: Japan (global operations)

Size: Large enterprise

Incident : Data Breach NTT0902709102325

Entity Name: Vectorform (subsidiary of NTT Data)

Entity Type: IT Services/Software Development

Industry: Technology

Location: United States

Incident : Data Breach NTT0902709102325

Entity Name: Unnamed transportation/logistics companies (multiple continents)

Entity Type: 3PL Providers, Carriers, Brokers, Customs Agents

Industry: Transportation and Logistics

Location: Global

Response to the Incidents

What measures were taken in response to each incident ?

Incident : Data Breach NTT1055030725

Containment Measures: Disconnection of Compromised Devices

Communication Strategy: Public Website Announcement

Incident : Data Breach NTT0902709102325

Containment Measures: Enforce least-privilege access for TMS/WMS/EDI systemsDisable legacy email protocols (IMAP/POP3)Implement phishing-resistant MFA

Remediation Measures: Deploy Data Loss Prevention (DLP) for Microsoft 365/Google Drive/emailMonitor/block mass downloads via service accountsConfigure alerts for mailbox forwarding rules and bulk compressionEnhance EDR coverage for admin/remote hosts

Network Segmentation: ['Recommended to limit lateral movement']

Enhanced Monitoring: Behavioral analytics for anomaliesOAuth grant monitoring

Data Breach Information

What type of data was compromised in each breach ?

Incident : Data Breach NTT1055030725

Type of Data Compromised: Customer names, Contact details, Service usage information

Number of Records Exposed: 18000

Personally Identifiable Information: Customer NamesContact Details

Incident : Data Breach NTT030031025

Type of Data Compromised: Customer names, Contacts, Phone numbers, Email addresses, Information about service usage

Number of Records Exposed: 18,000

Incident : Data Breach NTT0902709102325

Type of Data Compromised: Operational data, Shipment data, Source code (potential), Corporate emails, Potentially pii

Sensitivity of Data: High (operational integrity, supply chain data)

Data Exfiltration: Confirmed (staged leaks)Mass downloads via cloud/email

Data Encryption: None (leak-only model)

File Types Exposed: ZIP archives (bulk compression)EmailsDatabase exportsSource code

Personally Identifiable Information: Possible (not confirmed)

What measures does the company take to prevent data exfiltration ?

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Deploy Data Loss Prevention (DLP) for Microsoft 365/Google Drive/email, Monitor/block mass downloads via service accounts, Configure alerts for mailbox forwarding rules and bulk compression, Enhance EDR coverage for admin/remote hosts, .

How does the company handle incidents involving personally identifiable information (PII) ?

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by disconnection of compromised devices, , enforce least-privilege access for tms/wms/edi systems, disable legacy email protocols (imap/pop3), implement phishing-resistant mfa and .

Ransomware Information

Was ransomware involved in any of the incidents ?

Incident : Data Breach NTT0902709102325

Ransomware Strain: N/A (leak-only, no encryption)

Data Encryption: None

Data Exfiltration: Primary tactic

Regulatory Compliance

Were there any regulatory violations and fines imposed for each incident ?

Incident : Data Breach NTT0902709102325

Regulations Violated: Potential GDPR (if EU data exposed), CCPA (if California residents affected), Industry-specific data protection laws,

Lessons Learned and Recommendations

What lessons were learned from each incident ?

Incident : Data Breach NTT0902709102325

Lessons Learned: Leak-only extortion models bypass traditional ransomware defenses (no encryption = no operational disruption but high reputational risk)., Third-party vendors (e.g., Vectorform) can serve as attack vectors for larger targets (e.g., NTT Data)., Insider threats are actively crowdsourced by groups like Coinbase Cartel., Complex supply chains (transportation/logistics) create expansive attack surfaces.

What recommendations were made to prevent future incidents ?

Incident : Data Breach NTT0902709102325

Recommendations: Enforce least-privilege access and phishing-resistant MFA across all systems (especially TMS/WMS/EDI)., Implement DLP controls to prevent mass data exfiltration via email/cloud services., Monitor for anomalies like bulk ZIP file creation, OAuth abuses, and mailbox forwarding rules., Audit third-party vendor security postures and include cybersecurity clauses in contracts (e.g., breach notification requirements)., Segment networks to limit lateral movement from compromised vendors/subsidiaries., Deploy behavioral analytics to detect subtle signs of data staging (e.g., unusual compression activities)., Conduct regular insider threat awareness training to mitigate crowdsourced collusion risks.Enforce least-privilege access and phishing-resistant MFA across all systems (especially TMS/WMS/EDI)., Implement DLP controls to prevent mass data exfiltration via email/cloud services., Monitor for anomalies like bulk ZIP file creation, OAuth abuses, and mailbox forwarding rules., Audit third-party vendor security postures and include cybersecurity clauses in contracts (e.g., breach notification requirements)., Segment networks to limit lateral movement from compromised vendors/subsidiaries., Deploy behavioral analytics to detect subtle signs of data staging (e.g., unusual compression activities)., Conduct regular insider threat awareness training to mitigate crowdsourced collusion risks.Enforce least-privilege access and phishing-resistant MFA across all systems (especially TMS/WMS/EDI)., Implement DLP controls to prevent mass data exfiltration via email/cloud services., Monitor for anomalies like bulk ZIP file creation, OAuth abuses, and mailbox forwarding rules., Audit third-party vendor security postures and include cybersecurity clauses in contracts (e.g., breach notification requirements)., Segment networks to limit lateral movement from compromised vendors/subsidiaries., Deploy behavioral analytics to detect subtle signs of data staging (e.g., unusual compression activities)., Conduct regular insider threat awareness training to mitigate crowdsourced collusion risks.Enforce least-privilege access and phishing-resistant MFA across all systems (especially TMS/WMS/EDI)., Implement DLP controls to prevent mass data exfiltration via email/cloud services., Monitor for anomalies like bulk ZIP file creation, OAuth abuses, and mailbox forwarding rules., Audit third-party vendor security postures and include cybersecurity clauses in contracts (e.g., breach notification requirements)., Segment networks to limit lateral movement from compromised vendors/subsidiaries., Deploy behavioral analytics to detect subtle signs of data staging (e.g., unusual compression activities)., Conduct regular insider threat awareness training to mitigate crowdsourced collusion risks.Enforce least-privilege access and phishing-resistant MFA across all systems (especially TMS/WMS/EDI)., Implement DLP controls to prevent mass data exfiltration via email/cloud services., Monitor for anomalies like bulk ZIP file creation, OAuth abuses, and mailbox forwarding rules., Audit third-party vendor security postures and include cybersecurity clauses in contracts (e.g., breach notification requirements)., Segment networks to limit lateral movement from compromised vendors/subsidiaries., Deploy behavioral analytics to detect subtle signs of data staging (e.g., unusual compression activities)., Conduct regular insider threat awareness training to mitigate crowdsourced collusion risks.Enforce least-privilege access and phishing-resistant MFA across all systems (especially TMS/WMS/EDI)., Implement DLP controls to prevent mass data exfiltration via email/cloud services., Monitor for anomalies like bulk ZIP file creation, OAuth abuses, and mailbox forwarding rules., Audit third-party vendor security postures and include cybersecurity clauses in contracts (e.g., breach notification requirements)., Segment networks to limit lateral movement from compromised vendors/subsidiaries., Deploy behavioral analytics to detect subtle signs of data staging (e.g., unusual compression activities)., Conduct regular insider threat awareness training to mitigate crowdsourced collusion risks.Enforce least-privilege access and phishing-resistant MFA across all systems (especially TMS/WMS/EDI)., Implement DLP controls to prevent mass data exfiltration via email/cloud services., Monitor for anomalies like bulk ZIP file creation, OAuth abuses, and mailbox forwarding rules., Audit third-party vendor security postures and include cybersecurity clauses in contracts (e.g., breach notification requirements)., Segment networks to limit lateral movement from compromised vendors/subsidiaries., Deploy behavioral analytics to detect subtle signs of data staging (e.g., unusual compression activities)., Conduct regular insider threat awareness training to mitigate crowdsourced collusion risks.

What are the key lessons learned from past incidents ?

Key Lessons Learned: The key lessons learned from past incidents are Leak-only extortion models bypass traditional ransomware defenses (no encryption = no operational disruption but high reputational risk).,Third-party vendors (e.g., Vectorform) can serve as attack vectors for larger targets (e.g., NTT Data).,Insider threats are actively crowdsourced by groups like Coinbase Cartel.,Complex supply chains (transportation/logistics) create expansive attack surfaces.

References

Where can I find more information about each incident ?

Incident : Data Breach NTT0902709102325

Source: Media investigation (unnamed)

Incident : Data Breach NTT0902709102325

Source: Coinbase Cartel darknet leak site

Incident : Data Breach NTT0902709102325

Source: NTT Data public statement (denial of confirmed breach)

Where can stakeholders find additional resources on cybersecurity best practices ?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Media investigation (unnamed), and Source: Coinbase Cartel darknet leak site, and Source: NTT Data public statement (denial of confirmed breach).

Investigation Status

What is the current status of the investigation for each incident ?

Incident : Data Breach NTT0902709102325

Investigation Status: Ongoing (group active as of latest reports)

How does the company communicate the status of incident investigations to stakeholders ?

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Public Website Announcement.

Initial Access Broker

How did the initial access broker gain entry for each incident ?

Incident : Data Breach NTT0902709102325

Entry Point: Exposed Credentials In Cloud Repositories, Insider Access (Crowdsourced), Third-Party Vendor Compromises (E.G., Vectorform),

High Value Targets: Tms/Wms/Edi Systems, Supply Chain Data, Corporate Emails,

Data Sold on Dark Web: Tms/Wms/Edi Systems, Supply Chain Data, Corporate Emails,

Post-Incident Analysis

What were the root causes and corrective actions taken for each incident ?

Incident : Data Breach NTT0902709102325

Root Causes: Poor Credential Management (Hard-Coded/Exposed Credentials In Repositories)., Lack Of Segmentation Between Subsidiaries (E.G., Vectorform → Ntt Data)., Insufficient Monitoring For Data Exfiltration (No Dlp/Behavioral Alerts)., Over-Reliance On Third-Party Vendors With Weak Security Postures.,

Corrective Actions: Mandate Mfa And Least-Privilege Access For All Systems., Isolate High-Value Systems (Tms/Wms) From Third-Party Networks., Deploy Dlp And Edr With Behavioral Analytics For Exfiltration Detection., Audit Cloud Repositories For Exposed Credentials.,

What is the company's process for conducting post-incident analysis ?

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Behavioral Analytics For Anomalies, Oauth Grant Monitoring, .

What corrective actions has the company taken based on post-incident analysis ?

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Mandate Mfa And Least-Privilege Access For All Systems., Isolate High-Value Systems (Tms/Wms) From Third-Party Networks., Deploy Dlp And Edr With Behavioral Analytics For Exfiltration Detection., Audit Cloud Repositories For Exposed Credentials., .

Additional Questions

General Information

Who was the attacking group in the last incident ?

Last Attacking Group: The attacking group in the last incident were an Unknown Hackers and Coinbase Cartel.

Incident Details

What was the most recent incident detected ?

Most Recent Incident Detected: The most recent incident detected was on 2023-02-05.

What was the most recent incident publicly disclosed ?

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2023-09-15.

What was the most recent incident resolved ?

Most Recent Incident Resolved: The most recent incident resolved was on 2023-02-15.

Impact of the Incidents

What was the most significant data compromised in an incident ?

Most Significant Data Compromised: The most significant data compromised in an incident were Customer Names, Contact Details, Service Usage Information, , customer names, contacts, phone numbers, email addresses, information about service usage, , Operational data, Shipment data, High-value corporate data (potentially PII) and .

What was the most significant system affected in an incident ?

Most Significant System Affected: The most significant system affected in an incident were Order Information Distribution SystemAnother Network Device and Transportation Management Systems (TMS)Warehouse Management Systems (WMS)EDI linksCloud repositories (AWS, Bitbucket, GitHub)Email systems (Microsoft 365, Google Drive).

Response to the Incidents

What containment measures were taken in the most recent incident ?

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were Disconnection of Compromised Devices and Enforce least-privilege access for TMS/WMS/EDI systemsDisable legacy email protocols (IMAP/POP3)Implement phishing-resistant MFA.

Data Breach Information

What was the most sensitive data compromised in a breach ?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Customer Names, High-value corporate data (potentially PII), Service Usage Information, phone numbers, email addresses, Contact Details, information about service usage, customer names, Operational data, Shipment data and contacts.

What was the number of records exposed in the most significant breach ?

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 18.2K.

Lessons Learned and Recommendations

What was the most significant lesson learned from past incidents ?

Most Significant Lesson Learned: The most significant lesson learned from past incidents was Complex supply chains (transportation/logistics) create expansive attack surfaces.

What was the most significant recommendation implemented to improve cybersecurity ?

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Conduct regular insider threat awareness training to mitigate crowdsourced collusion risks., Audit third-party vendor security postures and include cybersecurity clauses in contracts (e.g., breach notification requirements)., Deploy behavioral analytics to detect subtle signs of data staging (e.g., unusual compression activities)., Segment networks to limit lateral movement from compromised vendors/subsidiaries., Implement DLP controls to prevent mass data exfiltration via email/cloud services., Enforce least-privilege access and phishing-resistant MFA across all systems (especially TMS/WMS/EDI)., Monitor for anomalies like bulk ZIP file creation, OAuth abuses and and mailbox forwarding rules..

References

What is the most recent source of information about an incident ?

Most Recent Source: The most recent source of information about an incident are Coinbase Cartel darknet leak site, Media investigation (unnamed) and NTT Data public statement (denial of confirmed breach).

Investigation Status

What is the current status of the most recent investigation ?

Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing (group active as of latest reports).

Initial Access Broker

cve

Latest Global CVEs (Not Company-Specific)

Description

A vulnerability was determined in motogadget mo.lock Ignition Lock up to 20251125. Affected by this vulnerability is an unknown functionality of the component NFC Handler. Executing manipulation can lead to use of hard-coded cryptographic key . The physical device can be targeted for the attack. A high complexity level is associated with this attack. The exploitation appears to be difficult. The vendor was contacted early about this disclosure but did not respond in any way.

Risk Information
cvss2
Base: 1.2
Severity: HIGH
AV:L/AC:H/Au:N/C:P/I:N/A:N
cvss3
Base: 2.0
Severity: HIGH
CVSS:3.1/AV:P/AC:H/PR:N/UI:N/S:U/C:L/I:N/A:N
cvss4
Base: 1.0
Severity: HIGH
CVSS:4.0/AV:P/AC:H/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

OrangeHRM is a comprehensive human resource management (HRM) system. From version 5.0 to 5.7, the interview attachment retrieval endpoint in the Recruitment module serves files based solely on an authenticated session and user-supplied identifiers, without verifying whether the requester has permission to access the associated interview record. Because the server does not perform any recruitment-level authorization checks, an ESS-level user with no access to recruitment workflows can directly request interview attachment URLs and receive the corresponding files. This exposes confidential interview documents—including candidate CVs, evaluations, and supporting files—to unauthorized users. The issue arises from relying on predictable object identifiers and session presence rather than validating the user’s association with the relevant recruitment process. This issue has been patched in version 5.8.

Risk Information
cvss4
Base: 5.3
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

OrangeHRM is a comprehensive human resource management (HRM) system. From version 5.0 to 5.7, the application’s recruitment attachment retrieval endpoint does not enforce the required authorization checks before serving candidate files. Even users restricted to ESS-level access, who have no permission to view the Recruitment module, can directly access candidate attachment URLs. When an authenticated request is made to the attachment endpoint, the system validates the session but does not confirm that the requesting user has the necessary recruitment permissions. As a result, any authenticated user can download CVs and other uploaded documents for arbitrary candidates by issuing direct requests to the attachment endpoint, leading to unauthorized exposure of sensitive applicant data. This issue has been patched in version 5.8.

Risk Information
cvss4
Base: 5.3
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

OrangeHRM is a comprehensive human resource management (HRM) system. From version 5.0 to 5.7, the application does not invalidate existing sessions when a user is disabled or when a password change occurs, allowing active session cookies to remain valid indefinitely. As a result, a disabled user, or an attacker using a compromised account, can continue to access protected pages and perform operations as long as a prior session remains active. Because the server performs no session revocation or session-store cleanup during these critical state changes, disabling an account or updating credentials has no effect on already-established sessions. This makes administrative disable actions ineffective and allows unauthorized users to retain full access even after an account is closed or a password is reset, exposing the system to prolonged unauthorized use and significantly increasing the impact of account takeover scenarios. This issue has been patched in version 5.8.

Risk Information
cvss4
Base: 8.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

OrangeHRM is a comprehensive human resource management (HRM) system. From version 5.0 to 5.7, the password reset workflow does not enforce that the username submitted in the final reset request matches the account for which the reset process was originally initiated. After obtaining a valid reset link for any account they can receive email for, an attacker can alter the username parameter in the final reset request to target a different user. Because the system accepts the supplied username without verification, the attacker can set a new password for any chosen account, including privileged accounts, resulting in full account takeover. This issue has been patched in version 5.8.

Risk Information
cvss4
Base: 8.7
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

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