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Analyze » NextGen Healthcare » NEX1768962007

Incident Score: Analysis & Impact (NEX1768962007)

The details regarding individual company incidents & reports gives you full view from every side.

Rankiteo Score Impact Analysis

Rankiteo Incident Impact-113
Company Score Before Incident527 / 1000
Company Score After Incident414 / 1000
Company LinkView NextGen Healthcare Profile
INCIDENT NUMBERNEX1768962007
Type of Cyber IncidentBreach
ATTACK VECTORThird-party cyberattack
DATA EXPOSEDSensitive patient information
INCIDENT DATE27/04/2023
STATUSpublished

Key Highlights From The Incident Analysis

  • Timeline of NextGen Healthcare's Breach and lateral movement inside company's environment.
  • Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
  • How Rankiteo’s incident engine converts technical details into a normalized incident score.
  • How this cyber incident impacts NextGen Healthcare Rankiteo cyber scoring and cyber rating.
  • Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.

Full Incident Analysis Transcript

In this Rankiteo incident briefing, we review the NextGen Healthcare breach identified under incident ID NEX1768962007.

The analysis begins with a detailed overview of NextGen Healthcare's information like the linkedin page: https://www.linkedin.com/company/nextgenhealthcareinc, the number of followers: 142256, the industry type: Software Development and the number of employees: 3221 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 527 and after the incident was 414 with a difference of -113 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on NextGen Healthcare and their customers.

On 28 April 2023, NextGen Healthcare disclosed Data Breach issues under the banner "NextGen Healthcare Settles $19.4M Class Action Over 2023 Data Breach".

NextGen Healthcare, a health technology provider serving over 1,600 healthcare organizations, has agreed to a $19.4 million class action settlement to resolve claims stemming from a 2023 data breach that exposed sensitive patient information.

The disruption is felt across the environment, and exposing Sensitive patient information, plus an estimated financial loss of $19.4 million settlement.

Formal response steps have not been shared publicly yet.

The case underscores how with advisories going out to stakeholders covering Settlement details and claim submission deadlines provided to affected individuals.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.

MITRE ATT&CK® Correlation Analysis

Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Trusted Relationship (T1199) with high confidence (90%), supported by evidence indicating breach resulted from a third-party cyberattack. Under the Credential Access tactic, the analysis identified Steal Application Access Token (T1528) with moderate to high confidence (70%), supported by evidence indicating third-party cyberattack compromised sensitive patient information and OS Credential Dumping (T1003) with moderate confidence (60%), supported by evidence indicating social Security numbers, health insurance details exposed. Under the Collection tactic, the analysis identified Data from Local System (T1005) with moderate to high confidence (80%), supported by evidence indicating names, addresses, dates of birth, SSNs compromised and Data from Information Repositories (T1213) with moderate to high confidence (70%), supported by evidence indicating health technology provider serving 1,600+ healthcare orgs. Under the Exfiltration tactic, the analysis identified Exfiltration Over C2 Channel (T1041) with moderate to high confidence (80%), supported by evidence indicating sensitive patient information exposed in data breach and Transfer Data to Cloud Account (T1537) with moderate confidence (50%), supported by evidence indicating third-party cyberattack suggests external data transfer. Under the Impact tactic, the analysis identified Data Destruction (T1485) with lower confidence (40%), supported by evidence indicating alleged failure to adequately protect patient data and Data Manipulation: Transmitted Data Manipulation (T1565.002) with lower confidence (30%), supported by evidence indicating high identity theft risk for affected individuals. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.

Initial Access
Trusted Relationship (90%)
Credential Access
Steal Application Access Token (70%)
OS Credential Dumping (60%)
Collection
Data from Local System (80%)
Data from Information Repositories (70%)
Exfiltration
Exfiltration Over C2 Channel (80%)
Transfer Data to Cloud Account (50%)
Impact
Data Destruction (40%)
Data Manipulation: Transmitted Data Manipulation (30%)

Sources & References