Company Details
nelnet
3,116
23,938
5415
nelnetinc.com
0
NEL_1625662
In-progress

Nelnet Company CyberSecurity Posture
nelnetinc.comNelnet is a leading student loan servicer – but we’re even more than that. We provide payment technology for over 1,300 higher education institutions and 11,500 K-12 schools. We deliver world-class fiber internet, TV, and phone services to residents of Nebraska and Colorado. We help borrowers achieve their educational goals with private student loan and refinance solutions. And we help businesses boost their performance with our cutting-edge technology and trusted expertise. Each day, over 6,500 Nelnet associates in more than 30 communities across the country work to serve our customers and make their dreams possible. And we’re on the lookout for new people to help us go even further.
Company Details
nelnet
3,116
23,938
5415
nelnetinc.com
0
NEL_1625662
In-progress
Between 750 and 799

Nelnet Global Score (TPRM)XXXX

Description: Nelnet Servicing in Nebraska provides technology services to EdFinancial and OSLA identified a vulnerability in its systems that resulted in a data breach incident. Certain student loan account registration information including name, address, email address, phone number, and Social Security number was accessible by an unknown party beginning in June 2022 and ending on July 22, 2022. Nelnet Servicing’s cybersecurity team took immediate action to secure the information system, block the suspicious activity, fix the issue and launched an investigation with third-party forensic experts to determine the nature and scope of the activity. However, the investigation revealed that a total of 2,501,324 people were affected by this incident.


No incidents recorded for Nelnet in 2025.
No incidents recorded for Nelnet in 2025.
No incidents recorded for Nelnet in 2025.
Nelnet cyber incidents detection timeline including parent company and subsidiaries

Nelnet is a leading student loan servicer – but we’re even more than that. We provide payment technology for over 1,300 higher education institutions and 11,500 K-12 schools. We deliver world-class fiber internet, TV, and phone services to residents of Nebraska and Colorado. We help borrowers achieve their educational goals with private student loan and refinance solutions. And we help businesses boost their performance with our cutting-edge technology and trusted expertise. Each day, over 6,500 Nelnet associates in more than 30 communities across the country work to serve our customers and make their dreams possible. And we’re on the lookout for new people to help us go even further.


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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of Nelnet is https://nelnetinc.com/.
According to Rankiteo, Nelnet’s AI-generated cybersecurity score is 771, reflecting their Fair security posture.
According to Rankiteo, Nelnet currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, Nelnet is not certified under SOC 2 Type 1.
According to Rankiteo, Nelnet does not hold a SOC 2 Type 2 certification.
According to Rankiteo, Nelnet is not listed as GDPR compliant.
According to Rankiteo, Nelnet does not currently maintain PCI DSS compliance.
According to Rankiteo, Nelnet is not compliant with HIPAA regulations.
According to Rankiteo,Nelnet is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Nelnet operates primarily in the IT Services and IT Consulting industry.
Nelnet employs approximately 3,116 people worldwide.
Nelnet presently has no subsidiaries across any sectors.
Nelnet’s official LinkedIn profile has approximately 23,938 followers.
Nelnet is classified under the NAICS code 5415, which corresponds to Computer Systems Design and Related Services.
No, Nelnet does not have a profile on Crunchbase.
Yes, Nelnet maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/nelnet.
As of December 28, 2025, Rankiteo reports that Nelnet has experienced 1 cybersecurity incidents.
Nelnet has an estimated 38,118 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Vulnerability.
Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with secured the information system, blocked suspicious activity, and remediation measures with fixed the issue..
Title: Nelnet Servicing Data Breach
Description: Nelnet Servicing identified a vulnerability in its systems resulting in a data breach where student loan account registration information was accessible by an unknown party from June 2022 to July 22, 2022.
Date Detected: 2022-07-22
Type: Data Breach
Attack Vector: System Vulnerability
Threat Actor: Unknown
Common Attack Types: The most common types of attacks the company has faced is Vulnerability.

Data Compromised: Name, Address, Email address, Phone number, Social security number
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Personally Identifiable Information and .

Entity Name: Nelnet Servicing
Entity Type: Technology Services Provider
Industry: Education Finance
Location: Nebraska
Customers Affected: 2501324

Incident Response Plan Activated: True
Containment Measures: Secured the information system, blocked suspicious activity
Remediation Measures: Fixed the issue

Type of Data Compromised: Personally identifiable information
Number of Records Exposed: 2501324
Sensitivity of Data: High
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Fixed the issue.
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by secured the information system and blocked suspicious activity.

Investigation Status: Completed
Last Attacking Group: The attacking group in the last incident was an Unknown.
Most Recent Incident Detected: The most recent incident detected was on 2022-07-22.
Most Significant Data Compromised: The most significant data compromised in an incident were Name, Address, Email Address, Phone Number, Social Security Number and .
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were Secured the information system and blocked suspicious activity.
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Address, Social Security Number, Email Address, Phone Number and Name.
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 386.0.
Current Status of Most Recent Investigation: The current status of the most recent investigation is Completed.
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A vulnerability has been found in jackq XCMS up to 3fab5342cc509945a7ce1b8ec39d19f701b89261. Affected is the function Upload of the file Admin/Home/Controller/ProductImageController.class.php of the component Backend. Such manipulation of the argument File leads to unrestricted upload. It is possible to launch the attack remotely. The exploit has been disclosed to the public and may be used. This product takes the approach of rolling releases to provide continious delivery. Therefore, version details for affected and updated releases are not available. The project was informed of the problem early through an issue report but has not responded yet.
In PHP versions 8.1.* before 8.1.34, 8.2.* before 8.2.30, 8.3.* before 8.3.29, 8.4.* before 8.4.16, 8.5.* before 8.5.1 when using the PDO PostgreSQL driver with PDO::ATTR_EMULATE_PREPARES enabled, an invalid character sequence (such as \x99) in a prepared statement parameter may cause the quoting function PQescapeStringConn to return NULL, leading to a null pointer dereference in pdo_parse_params() function. This may lead to crashes (segmentation fault) and affect the availability of the target server.
In PHP versions:8.1.* before 8.1.34, 8.2.* before 8.2.30, 8.3.* before 8.3.29, 8.4.* before 8.4.16, 8.5.* before 8.5.1, a heap buffer overflow occurs in array_merge() when the total element count of packed arrays exceeds 32-bit limits or HT_MAX_SIZE, due to an integer overflow in the precomputation of element counts using zend_hash_num_elements(). This may lead to memory corruption or crashes and affect the integrity and availability of the target server.
In PHP versions:8.1.* before 8.1.34, 8.2.* before 8.2.30, 8.3.* before 8.3.29, 8.4.* before 8.4.16, 8.5.* before 8.5.1, the getimagesize() function may leak uninitialized heap memory into the APPn segments (e.g., APP1) when reading images in multi-chunk mode (such as via php://filter). This occurs due to a bug in php_read_stream_all_chunks() that overwrites the buffer without advancing the pointer, leaving tail bytes uninitialized. This may lead to information disclosure of sensitive heap data and affect the confidentiality of the target server.

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