Incident Score: Analysis & Impact (LOS5292752112525)
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Rankiteo Score Impact Analysis
Key Highlights From The Incident Analysis
- Timeline of Louisiana Office of Student Financial Assistance (LOSFA)'s Cyber Attack and lateral movement inside company's environment.
- Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
- How Rankiteo’s incident engine converts technical details into a normalized incident score.
- How this cyber incident impacts Louisiana Office of Student Financial Assistance (LOSFA) Rankiteo cyber scoring and cyber rating.
- Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.
Full Incident Analysis Transcript
In this Rankiteo incident briefing, we review the Louisiana Office of Student Financial Assistance (LOSFA) breach identified under incident ID LOS5292752112525.
The analysis begins with a detailed overview of Louisiana Office of Student Financial Assistance (LOSFA)'s information like the linkedin page: https://www.linkedin.com/company/losfa, the number of followers: 243, the industry type: Higher Education and the number of employees: 50 employees
After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 771 and after the incident was 736 with a difference of -35 which is could be a good indicator of the severity and impact of the incident.
In the next step of the video, we will analyze in more details the incident and the impact it had on Louisiana Office of Student Financial Assistance (LOSFA) and their customers.
On 25 November 2024, Louisiana Office of Student Financial Assistance (LOSFA) disclosed Cyber Incident (unspecified, possibly ransomware or system disruption) issues under the banner "Cyber Incident at Louisiana Office of Student Financial Assistance (LOSFA)".
Louisiana’s student financial aid agency (LOSFA) experienced a cyber incident that disrupted operations, delayed payments, and prompted a third-party investigation.
The disruption is felt across the environment, affecting LOSFA operational systems (excluding START, START K-12, and START ABLE accounts).
In response, teams activated the incident response plan, moved swiftly to contain the threat with measures like Systems associated with 529 college savings programs taken offline and Forensic analysis conducted, while recovery efforts such as Key START systems restored securely, Outstanding deposits processed and Ongoing monitoring for suspicious activity continue, and stakeholders are being briefed through Contacted institutions to honor delayed payments, Communicated with START account holders to explain situation and restore access and Provided email/phone support for affected users.
The case underscores how Ongoing (third-party investigation in progress; details to be released upon completion), with advisories going out to stakeholders covering Institutions across Louisiana and the country were contacted to honor delayed payments.
Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.
The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.
MITRE ATT&CK® Correlation Analysis
Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Exploit Public-Facing Application (T1190) with moderate to high confidence (70%), supported by evidence indicating cyber incident that disrupted its operations (unspecified vector, but systems taken offline suggests web-facing compromise). Under the Impact tactic, the analysis identified Endpoint Denial of Service: Application or System Exploitation (T1499.004) with moderate to high confidence (85%), with evidence including systems taken offline as a precautionary containment measure, and disrupted operations, delayed payments and Data Encrypted for Impact (T1486) with lower confidence (40%), supported by evidence indicating cyber Incident (unspecified, *possibly ransomware* or system disruption) (no confirmation but implied). Under the Defense Evasion tactic, the analysis identified Indicator Removal: File Deletion (T1070.004) with moderate confidence (50%), supported by evidence indicating forensic analysis later confirmed these accounts were not compromised (suggests attacker may have cleaned logs/artifacts). Under the Command and Control tactic, the analysis identified Application Layer Protocol: Web Protocols (T1071.001) with moderate confidence (60%), supported by evidence indicating systems associated with the START 529 programs taken offline (implies C2 over HTTP/HTTPS likely). These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.
Sources & References
- Louisiana Office of Student Financial Assistance (LOSFA) Rankiteo Cyber Incident Details: https://www.rankiteo.com/company/losfa/incident/LOS5292752112525
- Louisiana Office of Student Financial Assistance (LOSFA) CyberSecurity Rating page: https://www.rankiteo.com/company/losfa
- Louisiana Office of Student Financial Assistance (LOSFA) Rankiteo Cyber Incident Blog Article: https://blog.rankiteo.com/los5292752112525-louisiana-office-of-student-financial-assistance-losfa-cyber-attack-november-2025/
- Louisiana Office of Student Financial Assistance (LOSFA) CyberSecurity Score History: https://www.rankiteo.com/company/losfa/history
- Louisiana Office of Student Financial Assistance (LOSFA) CyberSecurity Incident Source: https://www.wafb.com/2025/11/25/losfa-says-start-college-savings-accounts-were-not-hit-cyber-attack/
- Rankiteo A.I CyberSecurity Rating methodology: https://www.rankiteo.com/Images/rankiteo_algo.pdf
- Rankiteo TPRM Scoring methodology: https://static.rankiteo.com/model/rankiteo_tprm_methodology.pdf