Company Details
holland-america-line
8,489
190,492
5615
hollandamerica.com
0
HOL_2217367
In-progress

Holland America Line Company CyberSecurity Posture
hollandamerica.comFor 150 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Today, Holland America Line's fleet of 11 modern classic ships offers more than 500 sailings a year visiting all seven continents. Cruises include both popular and less-traveled ports in the Caribbean, Alaska, Europe, Mexico, South America, the Panama Canal, Australia, New Zealand and Asia — as well as unique voyages to the Amazon, Antarctica and our extended Grand Voyages. We are actively recruiting skilled professionals who want to join our vibrant team! We have a variety of exciting perks such as Time off benefits - paid vacation & sick time, Travel - travel & cruise perks, Health -medical, dental & vision plans, Wellness programs, Tuition Reimbursement, 401K and Profit Sharing Plans, Flexible Scheduling, Training - our in-house Discover U offers a full array of training courses, Rewards & Incentives such as commuting subsidies.
Company Details
holland-america-line
8,489
190,492
5615
hollandamerica.com
0
HOL_2217367
In-progress
Between 750 and 799

HAL Global Score (TPRM)XXXX

Description: In December 2020, AIDA Cruises faced a severe IT disruption attributed to a **DoppelPaymer ransomware attack**, crippling critical systems including phone and email communications. The incident forced the cancellation of **New Year’s Eve cruises**, including the *AIDAperla* voyage, leaving passengers stranded and operations paralyzed. The company publicly acknowledged the outage via website notifications, confirming that customers could not reach them through standard channels. While the full scope of data compromise remains undisclosed, the attack disrupted core business functions, leading to **financial losses from canceled bookings**, **reputational damage**, and **operational downtime**. The ransomware’s impact extended beyond IT systems, directly affecting customer trust and revenue streams during a peak holiday period. The incident underscores the vulnerability of the travel industry to cyber extortion, particularly when critical infrastructure like communication platforms is targeted.
Description: AIDA Cruises fell prey to a ransomware attack which disconnected all its ships from the internet. The cruise line informed its passengers that they had IT restrictions and because of that they had to cancel the trip. The attackers have shared ransom demand note with the AIDA or else they will leak sensititve informtion.
Description: The California Office of the Attorney General reported that Carnival Corporation & PLC experienced a data breach involving unauthorized access to employee email accounts between April 11, 2019, and July 23, 2019. The incident potentially compromised personal information including names, addresses, Social Security numbers, and financial information, affecting an unspecified number of individuals. The breach was reported on March 3, 2020.
Description: The Maine Attorney General's Office reported a data breach involving Carnival Corporation on October 16, 2020. The breach occurred on August 4, 2020, due to an external system breach (hacking), affecting approximately 37,500 individuals in total, with 8 residents specifically impacted. Notifications to potentially affected individuals began on October 13, 2020, following the discovery of the breach on September 29, 2020.
Description: The California Office of the Attorney General reported on October 18, 2021, that Carnival Corporation and plc experienced a data breach with unauthorized access to email accounts detected on March 19, 2021. The impacted personal information may include names, addresses, phone numbers, passport numbers, and health information, but the total number of individuals affected is unknown.
Description: On August 15, 2020, Carnival Corporation and plc experienced a data breach due to unauthorized third-party access to its IT systems. The incident, reported by the California Office of the Attorney General on February 4, 2021, exposed sensitive personal information of both guests and employees. Compromised data included names, addresses, passport numbers, and Social Security numbers—highly sensitive identifiers that could lead to identity theft, financial fraud, or targeted phishing attacks. The breach underscored vulnerabilities in Carnival’s cybersecurity defenses, raising concerns about the protection of customer and employee data. Given the nature of the stolen information, the incident posed significant risks of long-term reputational damage, regulatory scrutiny, and potential legal liabilities. The exposure of passport and Social Security numbers, in particular, elevated the severity, as such data is often exploited in large-scale fraud schemes or sold on dark web marketplaces. Carnival’s failure to prevent the breach highlighted systemic weaknesses in safeguarding critical personal data against sophisticated cyber threats.
Description: Carnival Corporation, the world”s largest cruise line operator suffered a ransomware attack involving unauthorized access and encryption of data. A ransomware attack that gained access to and encrypted a portion of one brand's information technology systems was discovered by Carnival Corporation and Carnival plc, the business stated. Carnival anticipates lawsuits from its visitors, employees, and shareholders alleging that the attack may have involved improper access to customer and staff personal information.
Description: In May 2019, Carnival Corp., the parent company of Princess Cruises and Holland America Cruise Line, fell victim to a targeted **ransomware attack** in Florida, USA. The incident began when hackers gained unauthorized access to an employee’s account, allowing them to monitor internal email traffic and identify high-value targets within the organization. The attackers then encrypted portions of Carnival Corp.’s IT systems, disrupting operations and potentially exposing sensitive corporate and employee data. While the full scope of the breach was not publicly detailed, the attack highlighted vulnerabilities in the company’s cybersecurity defenses, particularly around credential protection and email security. The encryption of critical systems likely caused operational disruptions, financial losses from recovery efforts, and reputational damage. The attack also raised concerns about the potential exposure of employee and customer data, though no large-scale data leak was confirmed in public reports. Carnival Corp. had to invest in incident response, system restoration, and enhanced security measures to mitigate future risks.
Description: In March 2021, Carnival Corp., a Miami-based cruise company, suffered a **ransomware attack** initiated via a phishing email. The attackers breached the IT system of one of its cruise liners, gaining unauthorized access to **personal data of both employees and customers**. While the intrusion was detected on **March 19th**, the company assessed that the **likelihood of misuse of the stolen data was low**. This incident was part of a recurring pattern, as Carnival Corp. had endured **multiple ransomware attacks over a two-year period**, highlighting persistent vulnerabilities in its cybersecurity defenses. The breach exposed sensitive information, though the full scale of the financial, reputational, or operational damage was not explicitly detailed in the report.
Description: In August 2020, Carnival Corp., a Miami-based cruise operator, fell victim to a **ransomware attack** targeting one of its brand’s IT systems. The attackers partially encrypted critical data files, exposing the company to potential legal and financial repercussions. The breach raised concerns over compromised guest, employee, and shareholder data, alongside regulatory scrutiny. This incident marked Carnival Corp.’s **second cyber-attack**, amplifying risks to its operational integrity, customer trust, and financial stability. While the full scope of data exposure (e.g., personal or financial records) was not explicitly detailed, the attack’s disruptive potential—including operational disruptions, reputational damage, and liability claims—positioned it as a high-stakes security failure with broad organizational consequences.
Description: On August 15, 2020, Carnival Cruise Line experienced a data breach reported by the California Office of the Attorney General on October 13, 2020. Unauthorized actors gained access to the personal information of guests, employees, and crew members. The compromised data included names, addresses, phone numbers, and—potentially—highly sensitive details such as Social Security numbers and health records. The exact number of affected individuals remains undisclosed, but the breach exposed both internal (employee/crew) and external (guest) data, heightening concerns over identity theft, financial fraud, and privacy violations. The incident underscores significant vulnerabilities in Carnival’s data protection measures, particularly given the broad scope of exposed personally identifiable information (PII) and protected health information (PHI). The breach’s impact extends beyond immediate financial risks, posing long-term reputational damage and regulatory scrutiny for the company.
Description: In March 2021, Carnival Corp., a Miami-based cruise operator, suffered a **ransomware attack** initiated via a phishing email. The attackers infiltrated the IT system of one of its cruise liners, gaining unauthorized access to **personal data of both employees and customers**. While the breach was detected on March 19th, the company assessed the risk of data misuse as **low**. This incident was part of a broader pattern, as Carnival Corp. had endured **multiple ransomware attacks over a two-year period**, exposing vulnerabilities in its cybersecurity defenses. The compromised data included sensitive information, though the full extent of the exploitation remains unclear. The attack disrupted internal systems and raised concerns over **customer trust and regulatory compliance**, given the scale of exposed personal records.
Description: Carnival has suffered a ransomware attack. The attack put the personal data of both customers and staff at risk. The attack discovered on 15 August, affected the IT systems of one of its brands which include Cunard, P&O, AIDA, and Princess. The cyber criminals who accessed its systems also downloaded a number of its data files, suggesting that the hackers planned a double-extortion attack.
Description: Holland America Line had a data breach which compromised employee and guest personal information. In late May 2019, a series of deceptive emails were sent to employees that resulted in unauthorized third-party access to some employee email accounts. Holland America Line was shut down to prevent further unauthorized access. The unauthorized third-party access compromsed certain email accounts containing employee and guest personal information, including names, Social Security numbers, government identification numbers, such as passport numbers, national identity card numbers, credit card, and financial account information, and health-related information.
Description: Princess Cruises had a data breach which compromised employee and guest personal information. In late May 2019, a series of deceptive emails were sent to employees that resulted in unauthorized third-party access to some employee email accounts. Princess cruises was shut down to prevent further unauthorized access. The unauthorized third-party access compromsed certain email accounts containing employee and guest personal information, including names, Social Security numbers, government identification numbers, such as passport numbers, national identity card numbers, credit card, and financial account information, and health-related information.


No incidents recorded for Holland America Line in 2025.
No incidents recorded for Holland America Line in 2025.
No incidents recorded for Holland America Line in 2025.
HAL cyber incidents detection timeline including parent company and subsidiaries

For 150 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Today, Holland America Line's fleet of 11 modern classic ships offers more than 500 sailings a year visiting all seven continents. Cruises include both popular and less-traveled ports in the Caribbean, Alaska, Europe, Mexico, South America, the Panama Canal, Australia, New Zealand and Asia — as well as unique voyages to the Amazon, Antarctica and our extended Grand Voyages. We are actively recruiting skilled professionals who want to join our vibrant team! We have a variety of exciting perks such as Time off benefits - paid vacation & sick time, Travel - travel & cruise perks, Health -medical, dental & vision plans, Wellness programs, Tuition Reimbursement, 401K and Profit Sharing Plans, Flexible Scheduling, Training - our in-house Discover U offers a full array of training courses, Rewards & Incentives such as commuting subsidies.

Since our founding in 1972, Carnival Cruise Line — "The World’s Most Popular Cruise Line®” — carries millions of passengers every year. We offer a fun and unique career destination for a wide range of professionals in Marketing, IT, Accounting/Audit, Finance, Marine Operations and Human Resources, j

Princess is the world’s leading premium cruise line operating a fleet of modern ships visiting over 380 destinations around the globe on more than 160 itineraries. Each moment on Princess is one of wonderful discovery where guests can relax and explore. The choices are endless, from invigorating act

Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East. The MSC Cruises fleet consists of 22 modern ships wi

Hertz is one of the world’s largest mobility companies, and through its indirect subsidiary, The Hertz Corporation, operates the Hertz, Dollar, and Thrifty vehicle rental brands throughout North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand.

DER TOURISTIK GROUP AUF WACHSTUMSKURS Die DER Touristik Group gehört heute zu den führenden europäischen Reisekonzernen. Sie vereint unter ihrem Dach verschiedene Geschäftsfelder rund ums Thema Reisen und agiert seit 2018 strukturell als Holding mit vier Divisions. Durch den Zukauf der europäische

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. With a combined fleet of 32 ships and approximately 66,500 berths, NCLH offers itineraries to approximately 700 destinations worl
At Royal Caribbean Group, we deliver unforgettable vacations to guests who trust us with life’s greatest moments. We build the best ships, and even better careers, all while doing the right thing. We are passionate. We are innovative. We are unstoppable. We open the world to our employees. Your jour

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel.

Costa belongs to the Carnival Corporation & plc Group, listed on the London and New York stock exchanges, the largest cruise company in the world. Costa, the only Italian cruise company flying the Italian flag, has been sailing the world’s seas for more than 75 years, offering its guests a differe
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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of Holland America Line is http://www.hollandamerica.com.
According to Rankiteo, Holland America Line’s AI-generated cybersecurity score is 768, reflecting their Fair security posture.
According to Rankiteo, Holland America Line currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, Holland America Line is not certified under SOC 2 Type 1.
According to Rankiteo, Holland America Line does not hold a SOC 2 Type 2 certification.
According to Rankiteo, Holland America Line is not listed as GDPR compliant.
According to Rankiteo, Holland America Line does not currently maintain PCI DSS compliance.
According to Rankiteo, Holland America Line is not compliant with HIPAA regulations.
According to Rankiteo,Holland America Line is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Holland America Line operates primarily in the Travel Arrangements industry.
Holland America Line employs approximately 8,489 people worldwide.
Holland America Line presently has no subsidiaries across any sectors.
Holland America Line’s official LinkedIn profile has approximately 190,492 followers.
Holland America Line is classified under the NAICS code 5615, which corresponds to Travel Arrangement and Reservation Services.
Yes, Holland America Line has an official profile on Crunchbase, which can be accessed here: https://www.crunchbase.com/organization/holland-america-line.
Yes, Holland America Line maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/holland-america-line.
As of December 06, 2025, Rankiteo reports that Holland America Line has experienced 15 cybersecurity incidents.
Holland America Line has an estimated 4,776 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Ransomware and Breach.
Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with holland america line was shut down to prevent further unauthorized access., and containment measures with shutdown of operations to prevent further unauthorized access, and law enforcement notified with yes (reported to california office of the attorney general), and incident response plan activated with likely (given public communication), and communication strategy with email to passengers, website notice about communication outages..
Title: Ransomware Attack on AIDA Cruises
Description: AIDA Cruises suffered a ransomware attack that disconnected all its ships from the internet, leading to IT restrictions and trip cancellations.
Type: Ransomware
Motivation: Financial
Title: Holland America Line Data Breach
Description: Holland America Line experienced a data breach in May 2019 where unauthorized third-party access to employee email accounts compromised personal information of employees and guests.
Date Detected: May 2019
Type: Data Breach
Attack Vector: Phishing
Vulnerability Exploited: Human
Title: Princess Cruises Data Breach
Description: Princess Cruises experienced a data breach in late May 2019 where unauthorized third-party access to employee email accounts compromised personal information of employees and guests.
Date Detected: 2019-05
Type: Data Breach
Attack Vector: Phishing
Vulnerability Exploited: Employee email accounts
Threat Actor: Unauthorized third-party
Title: Carnival Corporation Ransomware Attack
Description: Carnival Corporation, the world's largest cruise line operator suffered a ransomware attack involving unauthorized access and encryption of data.
Type: Ransomware Attack
Attack Vector: Unauthorized Access and Data Encryption
Title: Carnival Ransomware Attack
Description: Carnival has suffered a ransomware attack that put the personal data of both customers and staff at risk. The attack, discovered on 15 August, affected the IT systems of one of its brands which include Cunard, P&O, AIDA, and Princess. The cyber criminals who accessed its systems also downloaded a number of its data files, suggesting that the hackers planned a double-extortion attack.
Date Detected: 2023-08-15
Type: Ransomware
Motivation: Double-extortion
Title: Carnival Corporation and plc Data Breach
Description: Unauthorized access to email accounts detected on March 19, 2021, compromising personal information including names, addresses, phone numbers, passport numbers, and health information.
Date Detected: 2021-03-19
Date Publicly Disclosed: 2021-10-18
Type: Data Breach
Attack Vector: Email Account Compromise
Title: Carnival Corporation & PLC Data Breach
Description: Unauthorized access to employee email accounts potentially compromised personal information including names, addresses, Social Security numbers, and financial information.
Date Publicly Disclosed: 2020-03-03
Type: Data Breach
Attack Vector: Email Compromise
Title: Carnival Corporation and plc Data Breach
Description: The Maine Attorney General's Office reported a data breach involving Carnival Corporation and plc on October 16, 2020. The breach occurred on August 4, 2020, due to an external system breach (hacking), affecting approximately 37,500 individuals in total, with 8 residents specifically impacted. Notifications to potentially affected individuals began on October 13, 2020, following the discovery of the breach on September 29, 2020.
Date Detected: 2020-09-29
Date Publicly Disclosed: 2020-10-16
Type: Data Breach
Attack Vector: External System Breach (Hacking)
Title: Carnival Corporation and plc Data Breach (2020)
Description: The California Office of the Attorney General reported a data breach involving Carnival Corporation and plc on February 4, 2021. The breach occurred on August 15, 2020, due to unauthorized third-party access to the company's information technology systems, potentially impacting guest and employee personal information including names, addresses, passport numbers, and Social Security numbers.
Date Detected: 2020-08-15
Date Publicly Disclosed: 2021-02-04
Type: Data Breach
Attack Vector: Unauthorized third-party access
Title: Carnival Cruise Line Data Breach (2020)
Description: The California Office of the Attorney General reported a data breach involving Carnival Cruise Line on October 13, 2020. The breach occurred on August 15, 2020, involving unauthorized access to personal information of guests, employees, and crew, including names, addresses, phone numbers, and possibly Social Security numbers and health information. Specific details regarding the number of individuals affected are currently unknown.
Date Detected: 2020-08-15
Date Publicly Disclosed: 2020-10-13
Type: Data Breach
Title: Ransomware Attack on Carnival Corporation
Description: In August 2020, Miami (USA) based Carnival Corp. experienced a ransomware attack on their network. The hackers used the ransomware to attack one of the brands' IT systems and partly encrypt certain data files. As a result of this attack, there can be potential claims from guests, employees, shareholders, or regulatory agencies. This has been the second cyber-attack on Carnival Corp.
Date Detected: 2020-08
Type: ransomware
Title: AIDA Cruises Ransomware Attack (DoppelPaymer) - December 2020
Description: In December 2020, AIDA cruise ships experienced severe IT problems, leading to the cancellation of New Year's Eve cruises. The company attributed the disruptions to IT restrictions affecting phone systems and email, suspected to be caused by a ransomware attack (DoppelPaymer). Customers were unable to reach the company via phone or email, as indicated on their website.
Date Detected: 2020-12
Date Publicly Disclosed: 2020-12
Type: ransomware
Motivation: financial (ransom)
Title: Ransomware Attack on Princess Cruises & Holland America Cruise Line (Carnival Corp)
Description: In May 2019, shipping firm Princess Cruises & Holland America Cruise Line, a part of Carnival Corp., was hit by a ransomware attack in Florida, USA. Hackers gained unauthorized access to a company employee's account and encrypted a part of the company's IT systems. After compromising the account and monitoring the company's email traffic, the hacker allegedly identified potential targets.
Date Detected: 2019-05
Type: ransomware
Attack Vector: compromised employee account
Title: Carnival Corp. Data Breach and Ransomware Attack (2021)
Description: In March 2021, Carnival Corp. experienced a data breach where attackers used email to gain unauthorized access to the IT system of one of its cruise liners. The breach compromised personal information of staff and customers. The company detected the unauthorized access on March 19, 2021, with evidence suggesting a low likelihood of misuse of the stolen data. This was part of a ransomware-based attack that Carnival Corp. endured over a span of about two years.
Date Detected: 2021-03-19
Type: data breach
Attack Vector: email
Title: Carnival Corp. Data Breach and Ransomware Attack (March 2021)
Description: In March 2021, Carnival Corp. experienced a data breach where attackers used email to gain unauthorized access to the IT system of one of its cruise liners. The breach resulted in the exposure of personal information of staff and customers. The company detected the unauthorized access on March 19, 2021, with evidence suggesting a low likelihood of misuse of the stolen data. This was part of a ransomware-based attack that Carnival Corp. endured over a span of about two years.
Date Detected: 2021-03-19
Type: data breach
Attack Vector: email (phishing or credential compromise)
Common Attack Types: The most common types of attacks the company has faced is Ransomware.
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Phishing emails, Email accounts, Email Compromise, compromised employee account, email and email.

Systems Affected: Internet connectivity of all ships
Operational Impact: Trip cancellations

Data Compromised: Names, Social security numbers, Government identification numbers, Passport numbers, National identity card numbers, Credit card information, Financial account information, Health-related information
Systems Affected: Email accounts

Data Compromised: Names, Social security numbers, Government identification numbers, Passport numbers, National identity card numbers, Credit card information, Financial account information, Health-related information
Systems Affected: Email accounts

Data Compromised: Customer personal information, Employee personal information
Systems Affected: Information Technology Systems
Legal Liabilities: Lawsuits from visitors, employees, and shareholders

Data Compromised: Personal data of customers, Personal data of staff
Systems Affected: CunardP&OAIDAPrincess

Data Compromised: Names, Addresses, Phone numbers, Passport numbers, Health information

Data Compromised: Names, Addresses, Social security numbers, Financial information

Data Compromised: Names, Addresses, Passport numbers, Social security numbers
Systems Affected: information technology systems
Identity Theft Risk: high (PII exposed)

Data Compromised: Names, Addresses, Phone numbers, Social security numbers (possible), Health information (possible)
Identity Theft Risk: High (due to PII exposure)


Systems Affected: phone systemsemail systemswebsite communication
Downtime: prolonged (at least through New Year's Eve 2020)
Operational Impact: cancellation of New Year's Eve cruises (e.g., AIDAperla)
Customer Complaints: likely (due to cancelled cruises and communication outages)
Brand Reputation Impact: moderate to high (public cancellation of major holiday cruises)

Systems Affected: part of the company's IT systems

Data Compromised: Personal information of staff and customers
Systems Affected: limited proportions of the company's information systems
Identity Theft Risk: low likelihood

Data Compromised: Personal information of staff, Personal information of customers
Systems Affected: IT system of one cruise liner
Identity Theft Risk: low likelihood (as per company assessment)
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Personal Information, Financial Information, Health Information, , Personal Information, Social Security Numbers, Government Identification Numbers, Passport Numbers, National Identity Card Numbers, Credit Card Information, Financial Account Information, Health-Related Information, , Personal Information, , Personal Data, , Names, Addresses, Phone Numbers, Passport Numbers, Health Information, , Names, Addresses, Social Security Numbers, Financial Information, , Personal Information, Pii, , Personally Identifiable Information (Pii), Potentially Protected Health Information (Phi), , Personal Information, , Personal Information and .

Entity Name: AIDA Cruises
Entity Type: Cruise Line
Industry: Travel and Tourism

Entity Name: Holland America Line
Entity Type: Company
Industry: Travel and Tourism

Entity Name: Princess Cruises
Entity Type: Company
Industry: Cruise Line

Entity Name: Carnival Corporation
Entity Type: Cruise Line Operator
Industry: Travel and Tourism

Entity Name: Carnival
Entity Type: Company
Industry: Travel and Leisure

Entity Name: Carnival Corporation and plc
Entity Type: Corporation
Industry: Travel and Leisure

Entity Name: Carnival Corporation & PLC
Entity Type: Corporation
Industry: Travel and Leisure

Entity Name: Carnival Corporation and plc
Entity Type: Corporation
Industry: Travel and Leisure
Customers Affected: 37500

Entity Name: Carnival Corporation and plc
Entity Type: Corporation
Industry: Travel & Leisure (Cruise Line)
Location: Global (HQ: USA/UK)

Entity Name: Carnival Cruise Line
Entity Type: Corporation
Industry: Travel & Hospitality
Location: United States (headquartered in Florida)
Customers Affected: Unknown (guests, employees, and crew)

Entity Name: Carnival Corporation
Entity Type: corporation
Industry: travel/leisure (cruise line)
Location: Miami, USA

Entity Name: AIDA Cruises
Entity Type: company
Industry: travel/hospitality (cruise line)
Location: Germany (headquarters)
Customers Affected: passengers of cancelled cruises (e.g., AIDAperla)

Entity Name: Princess Cruises
Entity Type: subsidiary
Industry: shipping/cruise line
Location: Florida, USA

Entity Name: Holland America Cruise Line
Entity Type: subsidiary
Industry: shipping/cruise line
Location: Florida, USA

Entity Name: Carnival Corp
Entity Type: parent company
Industry: shipping/cruise line
Location: Florida, USA

Entity Name: Carnival Corp.
Entity Type: corporation
Industry: cruise/travel
Location: Miami, Florida, USA
Customers Affected: True

Entity Name: Carnival Corp.
Entity Type: corporation
Industry: cruise line / hospitality
Location: Miami, Florida, USA
Customers Affected: yes (number unspecified)

Containment Measures: Holland America Line was shut down to prevent further unauthorized access.

Containment Measures: Shutdown of operations to prevent further unauthorized access

Law Enforcement Notified: Yes (reported to California Office of the Attorney General)

Incident Response Plan Activated: likely (given public communication)
Communication Strategy: email to passengers, website notice about communication outages
Incident Response Plan: The company's incident response plan is described as likely (given public communication).

Type of Data Compromised: Personal information, Financial information, Health information
Sensitivity of Data: High
Personally Identifiable Information: Yes

Type of Data Compromised: Personal information, Social security numbers, Government identification numbers, Passport numbers, National identity card numbers, Credit card information, Financial account information, Health-related information
Sensitivity of Data: High

Type of Data Compromised: Personal information

Type of Data Compromised: Personal data

Type of Data Compromised: Names, Addresses, Phone numbers, Passport numbers, Health information

Type of Data Compromised: Names, Addresses, Social security numbers, Financial information
Sensitivity of Data: High

Number of Records Exposed: 37500

Type of Data Compromised: Personal information, Pii
Sensitivity of Data: high
Data Exfiltration: likely
Personally Identifiable Information: namesaddressespassport numbersSocial Security numbers

Type of Data Compromised: Personally identifiable information (pii), Potentially protected health information (phi)
Number of Records Exposed: Unknown
Sensitivity of Data: High
Data Exfiltration: Likely (unauthorized access confirmed)
Personally Identifiable Information: namesaddressesphone numbersSocial Security numbers (possible)

Data Encryption: True

Data Encryption: likely (ransomware)

Data Encryption: True

Type of Data Compromised: Personal information

Type of Data Compromised: Personal information
Sensitivity of Data: moderate (personal information)
Data Exfiltration: yes
Personally Identifiable Information: yes
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by holland america line was shut down to prevent further unauthorized access. and shutdown of operations to prevent further unauthorized access.

Ransom Demanded: True

Data Exfiltration: True

Data Encryption: True

Data Encryption: True

Data Exfiltration: True

Data Exfiltration: yes

Regulations Violated: California data breach notification laws (potential),
Regulatory Notifications: California Office of the Attorney General

Regulations Violated: Potential violation of California Consumer Privacy Act (CCPA), Potential violation of Health Insurance Portability and Accountability Act (HIPAA) if health data was exposed,
Regulatory Notifications: California Office of the Attorney General

Source: California Office of the Attorney General
Date Accessed: 2021-10-18

Source: California Office of the Attorney General

Source: California Office of the Attorney General
Date Accessed: 2021-02-04

Source: California Office of the Attorney General
Date Accessed: 2020-10-13

Source: BleepingComputer
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: California Office of the Attorney GeneralDate Accessed: 2021-10-18, and Source: California Office of the Attorney General, and Source: Maine Attorney General's OfficeDate Accessed: 2020-10-16, and Source: California Office of the Attorney GeneralDate Accessed: 2021-02-04, and Source: California Office of the Attorney GeneralDate Accessed: 2020-10-13, and Source: BleepingComputer.

Investigation Status: Ongoing (as of disclosure date)

Investigation Status: suspicion of ransomware (DoppelPaymer) as of December 2020

Investigation Status: detected (2021-03-19); ongoing or unresolved details unspecified
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through email to passengers and website notice about communication outages.

Customer Advisories: email to passengers, website notice
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were email to passengers and website notice.

Entry Point: Phishing emails

Entry Point: Email accounts

Entry Point: Email Compromise

Entry Point: compromised employee account
Reconnaissance Period: monitored email traffic
High Value Targets: identified potential targets
Data Sold on Dark Web: identified potential targets

Entry Point: email

Entry Point: email
High Value Targets: It System Of One Cruise Liner,
Data Sold on Dark Web: It System Of One Cruise Liner,

Root Causes: Deceptive emails leading to unauthorized access

Root Causes: Phishing emails leading to unauthorized access
Last Ransom Demanded: The amount of the last ransom demanded was True.
Last Attacking Group: The attacking group in the last incident was an Unauthorized third-party.
Most Recent Incident Detected: The most recent incident detected was on May 2019.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2020-12.
Most Significant Data Compromised: The most significant data compromised in an incident were Names, Social Security numbers, Government identification numbers, Passport numbers, National identity card numbers, Credit card information, Financial account information, Health-related information, , Names, Social Security numbers, Government identification numbers, Passport numbers, National identity card numbers, Credit card information, Financial account information, Health-related information, , Customer Personal Information, Employee Personal Information, , Personal data of customers, Personal data of staff, , names, addresses, phone numbers, passport numbers, health information, , names, addresses, Social Security numbers, financial information, , names, addresses, passport numbers, Social Security numbers, , names, addresses, phone numbers, Social Security numbers (possible), health information (possible), , , personal information of staff and customers, , personal information of staff, personal information of customers and .
Most Significant System Affected: The most significant system affected in an incident was Internet connectivity of all ships and and and Information Technology Systems and CunardP&OAIDAPrincess and information technology systems and and phone systemsemail systemswebsite communication and part of the company's IT systems and limited proportions of the company's information systems and IT system of one cruise liner.
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were Holland America Line was shut down to prevent further unauthorized access. and Shutdown of operations to prevent further unauthorized access.
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Social Security numbers, Financial account information, Names, health information (possible), Government identification numbers, personal information of customers, Credit card information, addresses, Employee Personal Information, passport numbers, Passport numbers, health information, personal information of staff and customers, phone numbers, National identity card numbers, Social Security numbers (possible), Personal data of staff, personal information of staff, Health-related information, names, Customer Personal Information, financial information and Personal data of customers.
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 375.0.
Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was True.
Most Recent Source: The most recent source of information about an incident are California Office of the Attorney General, BleepingComputer and Maine Attorney General's Office.
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing (as of disclosure date).
Most Recent Customer Advisory: The most recent customer advisory issued were an email to passengers and website notice.
Most Recent Entry Point: The most recent entry point used by an initial access broker were an email, Email accounts, compromised employee account, Phishing emails and Email Compromise.
Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was monitored email traffic.
Most Significant Root Cause: The most significant root cause identified in post-incident analysis was Deceptive emails leading to unauthorized access, Phishing emails leading to unauthorized access.
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HedgeDoc is an open source, real-time, collaborative, markdown notes application. Prior to 1.10.4, some of HedgeDoc's OAuth2 endpoints for social login providers such as Google, GitHub, GitLab, Facebook or Dropbox lack CSRF protection, since they don't send a state parameter and verify the response using this parameter. This vulnerability is fixed in 1.10.4.
Langflow versions up to and including 1.6.9 contain a chained vulnerability that enables account takeover and remote code execution. An overly permissive CORS configuration (allow_origins='*' with allow_credentials=True) combined with a refresh token cookie configured as SameSite=None allows a malicious webpage to perform cross-origin requests that include credentials and successfully call the refresh endpoint. An attacker-controlled origin can therefore obtain fresh access_token / refresh_token pairs for a victim session. Obtained tokens permit access to authenticated endpoints — including built-in code-execution functionality — allowing the attacker to execute arbitrary code and achieve full system compromise.
A vulnerability was detected in xerrors Yuxi-Know up to 0.4.0. This vulnerability affects the function OtherEmbedding.aencode of the file /src/models/embed.py. Performing manipulation of the argument health_url results in server-side request forgery. The attack can be initiated remotely. The exploit is now public and may be used. The patch is named 0ff771dc1933d5a6b78f804115e78a7d8625c3f3. To fix this issue, it is recommended to deploy a patch. The vendor responded with a vulnerability confirmation and a list of security measures they have established already (e.g. disabled URL parsing, disabled URL upload mode, removed URL-to-markdown conversion).
A security vulnerability has been detected in Rarlab RAR App up to 7.11 Build 127 on Android. This affects an unknown part of the component com.rarlab.rar. Such manipulation leads to path traversal. It is possible to launch the attack remotely. Attacks of this nature are highly complex. It is indicated that the exploitability is difficult. The exploit has been disclosed publicly and may be used. Upgrading to version 7.20 build 128 is able to mitigate this issue. You should upgrade the affected component. The vendor responded very professional: "This is the real vulnerability affecting RAR for Android only. WinRAR and Unix RAR versions are not affected. We already fixed it in RAR for Android 7.20 build 128 and we publicly mentioned it in that version changelog. (...) To avoid confusion among users, it would be useful if such disclosure emphasizes that it is RAR for Android only issue and WinRAR isn't affected."
A weakness has been identified in ZSPACE Q2C NAS up to 1.1.0210050. Affected by this issue is the function zfilev2_api.OpenSafe of the file /v2/file/safe/open of the component HTTP POST Request Handler. This manipulation of the argument safe_dir causes command injection. It is possible to initiate the attack remotely. The exploit has been made available to the public and could be exploited. The vendor was contacted early about this disclosure but did not respond in any way.

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