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For 150 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Today, Holland America Line's fleet of 11 modern classic ships offers more than 500 sailings a year visiting all seven continents. Cruises include both popular and less-traveled ports in the Caribbean, Alaska, Europe, Mexico, South America, the Panama Canal, Australia, New Zealand and Asia — as well as unique voyages to the Amazon, Antarctica and our extended Grand Voyages. We are actively recruiting skilled professionals who want to join our vibrant team! We have a variety of exciting perks such as Time off benefits - paid vacation & sick time, Travel - travel & cruise perks, Health -medical, dental & vision plans, Wellness programs, Tuition Reimbursement, 401K and Profit Sharing Plans, Flexible Scheduling, Training - our in-house Discover U offers a full array of training courses, Rewards & Incentives such as commuting subsidies.

Holland America Line A.I CyberSecurity Scoring

HAL

Company Details

Linkedin ID:

holland-america-line

Employees number:

8,489

Number of followers:

190,492

NAICS:

5615

Industry Type:

Travel Arrangements

Homepage:

hollandamerica.com

IP Addresses:

0

Company ID:

HOL_2217367

Scan Status:

In-progress

AI scoreHAL Risk Score (AI oriented)

Between 750 and 799

https://images.rankiteo.com/companyimages/holland-america-line.jpeg
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HAL Company CyberSecurity News & History

Past Incidents
15
Attack Types
2
EntityTypeSeverityImpactSeenBlog DetailsIncident DetailsView
AIDA Cruise ShipsRansomware100512/2020
Rankiteo Explanation :
Attack threatening the organization’s existence

Description: In December 2020, AIDA Cruises faced a severe IT disruption attributed to a **DoppelPaymer ransomware attack**, crippling critical systems including phone and email communications. The incident forced the cancellation of **New Year’s Eve cruises**, including the *AIDAperla* voyage, leaving passengers stranded and operations paralyzed. The company publicly acknowledged the outage via website notifications, confirming that customers could not reach them through standard channels. While the full scope of data compromise remains undisclosed, the attack disrupted core business functions, leading to **financial losses from canceled bookings**, **reputational damage**, and **operational downtime**. The ransomware’s impact extended beyond IT systems, directly affecting customer trust and revenue streams during a peak holiday period. The incident underscores the vulnerability of the travel industry to cyber extortion, particularly when critical infrastructure like communication platforms is targeted.

AIDA CruisesRansomware100501/2021
Rankiteo Explanation :
Attack threatening the organization's existence

Description: AIDA Cruises fell prey to a ransomware attack which disconnected all its ships from the internet. The cruise line informed its passengers that they had IT restrictions and because of that they had to cancel the trip. The attackers have shared ransom demand note with the AIDA or else they will leak sensititve informtion.

Carnival Corporation & PLCBreach6034/2019
Rankiteo Explanation :
Attack with significant impact with internal employee data leaks

Description: The California Office of the Attorney General reported that Carnival Corporation & PLC experienced a data breach involving unauthorized access to employee email accounts between April 11, 2019, and July 23, 2019. The incident potentially compromised personal information including names, addresses, Social Security numbers, and financial information, affecting an unspecified number of individuals. The breach was reported on March 3, 2020.

Carnival Corporation and plcBreach8548/2020
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: The Maine Attorney General's Office reported a data breach involving Carnival Corporation on October 16, 2020. The breach occurred on August 4, 2020, due to an external system breach (hacking), affecting approximately 37,500 individuals in total, with 8 residents specifically impacted. Notifications to potentially affected individuals began on October 13, 2020, following the discovery of the breach on September 29, 2020.

Carnival Corporation and plcBreach8543/2021
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: The California Office of the Attorney General reported on October 18, 2021, that Carnival Corporation and plc experienced a data breach with unauthorized access to email accounts detected on March 19, 2021. The impacted personal information may include names, addresses, phone numbers, passport numbers, and health information, but the total number of individuals affected is unknown.

Carnival Corporation and plcBreach8548/2020
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: On August 15, 2020, Carnival Corporation and plc experienced a data breach due to unauthorized third-party access to its IT systems. The incident, reported by the California Office of the Attorney General on February 4, 2021, exposed sensitive personal information of both guests and employees. Compromised data included names, addresses, passport numbers, and Social Security numbers—highly sensitive identifiers that could lead to identity theft, financial fraud, or targeted phishing attacks. The breach underscored vulnerabilities in Carnival’s cybersecurity defenses, raising concerns about the protection of customer and employee data. Given the nature of the stolen information, the incident posed significant risks of long-term reputational damage, regulatory scrutiny, and potential legal liabilities. The exposure of passport and Social Security numbers, in particular, elevated the severity, as such data is often exploited in large-scale fraud schemes or sold on dark web marketplaces. Carnival’s failure to prevent the breach highlighted systemic weaknesses in safeguarding critical personal data against sophisticated cyber threats.

Carnival CorporationRansomware75208/2020
Rankiteo Explanation :
Attack limited on finance or reputation

Description: Carnival Corporation, the world”s largest cruise line operator suffered a ransomware attack involving unauthorized access and encryption of data. A ransomware attack that gained access to and encrypted a portion of one brand's information technology systems was discovered by Carnival Corporation and Carnival plc, the business stated. Carnival anticipates lawsuits from its visitors, employees, and shareholders alleging that the attack may have involved improper access to customer and staff personal information.

Princess Cruises & Holland America Line of Carnival Corporation & PLCRansomware8535/2019
Rankiteo Explanation :
Attack with significant impact with internal employee data leaks

Description: In May 2019, Carnival Corp., the parent company of Princess Cruises and Holland America Cruise Line, fell victim to a targeted **ransomware attack** in Florida, USA. The incident began when hackers gained unauthorized access to an employee’s account, allowing them to monitor internal email traffic and identify high-value targets within the organization. The attackers then encrypted portions of Carnival Corp.’s IT systems, disrupting operations and potentially exposing sensitive corporate and employee data. While the full scope of the breach was not publicly detailed, the attack highlighted vulnerabilities in the company’s cybersecurity defenses, particularly around credential protection and email security. The encryption of critical systems likely caused operational disruptions, financial losses from recovery efforts, and reputational damage. The attack also raised concerns about the potential exposure of employee and customer data, though no large-scale data leak was confirmed in public reports. Carnival Corp. had to invest in incident response, system restoration, and enhanced security measures to mitigate future risks.

Carnival Corp.Ransomware10053/2021
Rankiteo Explanation :
Attack threatening the organization’s existence

Description: In March 2021, Carnival Corp., a Miami-based cruise company, suffered a **ransomware attack** initiated via a phishing email. The attackers breached the IT system of one of its cruise liners, gaining unauthorized access to **personal data of both employees and customers**. While the intrusion was detected on **March 19th**, the company assessed that the **likelihood of misuse of the stolen data was low**. This incident was part of a recurring pattern, as Carnival Corp. had endured **multiple ransomware attacks over a two-year period**, highlighting persistent vulnerabilities in its cybersecurity defenses. The breach exposed sensitive information, though the full scale of the financial, reputational, or operational damage was not explicitly detailed in the report.

Carnival Corporation & PLCRansomware10058/2020
Rankiteo Explanation :
Attack threatening the organization’s existence

Description: In August 2020, Carnival Corp., a Miami-based cruise operator, fell victim to a **ransomware attack** targeting one of its brand’s IT systems. The attackers partially encrypted critical data files, exposing the company to potential legal and financial repercussions. The breach raised concerns over compromised guest, employee, and shareholder data, alongside regulatory scrutiny. This incident marked Carnival Corp.’s **second cyber-attack**, amplifying risks to its operational integrity, customer trust, and financial stability. While the full scope of data exposure (e.g., personal or financial records) was not explicitly detailed, the attack’s disruptive potential—including operational disruptions, reputational damage, and liability claims—positioned it as a high-stakes security failure with broad organizational consequences.

Carnival Cruise LineBreach10058/2020
Rankiteo Explanation :
Attack threatening the organization’s existence

Description: On August 15, 2020, Carnival Cruise Line experienced a data breach reported by the California Office of the Attorney General on October 13, 2020. Unauthorized actors gained access to the personal information of guests, employees, and crew members. The compromised data included names, addresses, phone numbers, and—potentially—highly sensitive details such as Social Security numbers and health records. The exact number of affected individuals remains undisclosed, but the breach exposed both internal (employee/crew) and external (guest) data, heightening concerns over identity theft, financial fraud, and privacy violations. The incident underscores significant vulnerabilities in Carnival’s data protection measures, particularly given the broad scope of exposed personally identifiable information (PII) and protected health information (PHI). The breach’s impact extends beyond immediate financial risks, posing long-term reputational damage and regulatory scrutiny for the company.

Carnival Corporation & PLC hit by a data breach in Miami, FL, USARansomware10053/2021
Rankiteo Explanation :
Attack threatening the organization’s existence

Description: In March 2021, Carnival Corp., a Miami-based cruise operator, suffered a **ransomware attack** initiated via a phishing email. The attackers infiltrated the IT system of one of its cruise liners, gaining unauthorized access to **personal data of both employees and customers**. While the breach was detected on March 19th, the company assessed the risk of data misuse as **low**. This incident was part of a broader pattern, as Carnival Corp. had endured **multiple ransomware attacks over a two-year period**, exposing vulnerabilities in its cybersecurity defenses. The compromised data included sensitive information, though the full extent of the exploitation remains unclear. The attack disrupted internal systems and raised concerns over **customer trust and regulatory compliance**, given the scale of exposed personal records.

Carnival Cruise LineRansomware100408/2020
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: Carnival has suffered a ransomware attack. The attack put the personal data of both customers and staff at risk. The attack discovered on 15 August, affected the IT systems of one of its brands which include Cunard, P&O, AIDA, and Princess. The cyber criminals who accessed its systems also downloaded a number of its data files, suggesting that the hackers planned a double-extortion attack.

Holland America LineBreach8545/2019
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: Holland America Line had a data breach which compromised employee and guest personal information. In late May 2019, a series of deceptive emails were sent to employees that resulted in unauthorized third-party access to some employee email accounts. Holland America Line was shut down to prevent further unauthorized access. The unauthorized third-party access compromsed certain email accounts containing employee and guest personal information, including names, Social Security numbers, government identification numbers, such as passport numbers, national identity card numbers, credit card, and financial account information, and health-related information.

Princess CruisesBreach6035/2019
Rankiteo Explanation :
Attack with significant impact with internal employee data leaks

Description: Princess Cruises had a data breach which compromised employee and guest personal information. In late May 2019, a series of deceptive emails were sent to employees that resulted in unauthorized third-party access to some employee email accounts. Princess cruises was shut down to prevent further unauthorized access. The unauthorized third-party access compromsed certain email accounts containing employee and guest personal information, including names, Social Security numbers, government identification numbers, such as passport numbers, national identity card numbers, credit card, and financial account information, and health-related information.

AIDA Cruise Ships
Ransomware
Severity: 100
Impact: 5
Seen: 12/2020
Blog:
Rankiteo Explanation
Attack threatening the organization’s existence

Description: In December 2020, AIDA Cruises faced a severe IT disruption attributed to a **DoppelPaymer ransomware attack**, crippling critical systems including phone and email communications. The incident forced the cancellation of **New Year’s Eve cruises**, including the *AIDAperla* voyage, leaving passengers stranded and operations paralyzed. The company publicly acknowledged the outage via website notifications, confirming that customers could not reach them through standard channels. While the full scope of data compromise remains undisclosed, the attack disrupted core business functions, leading to **financial losses from canceled bookings**, **reputational damage**, and **operational downtime**. The ransomware’s impact extended beyond IT systems, directly affecting customer trust and revenue streams during a peak holiday period. The incident underscores the vulnerability of the travel industry to cyber extortion, particularly when critical infrastructure like communication platforms is targeted.

AIDA Cruises
Ransomware
Severity: 100
Impact: 5
Seen: 01/2021
Blog:
Rankiteo Explanation
Attack threatening the organization's existence

Description: AIDA Cruises fell prey to a ransomware attack which disconnected all its ships from the internet. The cruise line informed its passengers that they had IT restrictions and because of that they had to cancel the trip. The attackers have shared ransom demand note with the AIDA or else they will leak sensititve informtion.

Carnival Corporation & PLC
Breach
Severity: 60
Impact: 3
Seen: 4/2019
Blog:
Rankiteo Explanation
Attack with significant impact with internal employee data leaks

Description: The California Office of the Attorney General reported that Carnival Corporation & PLC experienced a data breach involving unauthorized access to employee email accounts between April 11, 2019, and July 23, 2019. The incident potentially compromised personal information including names, addresses, Social Security numbers, and financial information, affecting an unspecified number of individuals. The breach was reported on March 3, 2020.

Carnival Corporation and plc
Breach
Severity: 85
Impact: 4
Seen: 8/2020
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: The Maine Attorney General's Office reported a data breach involving Carnival Corporation on October 16, 2020. The breach occurred on August 4, 2020, due to an external system breach (hacking), affecting approximately 37,500 individuals in total, with 8 residents specifically impacted. Notifications to potentially affected individuals began on October 13, 2020, following the discovery of the breach on September 29, 2020.

Carnival Corporation and plc
Breach
Severity: 85
Impact: 4
Seen: 3/2021
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: The California Office of the Attorney General reported on October 18, 2021, that Carnival Corporation and plc experienced a data breach with unauthorized access to email accounts detected on March 19, 2021. The impacted personal information may include names, addresses, phone numbers, passport numbers, and health information, but the total number of individuals affected is unknown.

Carnival Corporation and plc
Breach
Severity: 85
Impact: 4
Seen: 8/2020
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: On August 15, 2020, Carnival Corporation and plc experienced a data breach due to unauthorized third-party access to its IT systems. The incident, reported by the California Office of the Attorney General on February 4, 2021, exposed sensitive personal information of both guests and employees. Compromised data included names, addresses, passport numbers, and Social Security numbers—highly sensitive identifiers that could lead to identity theft, financial fraud, or targeted phishing attacks. The breach underscored vulnerabilities in Carnival’s cybersecurity defenses, raising concerns about the protection of customer and employee data. Given the nature of the stolen information, the incident posed significant risks of long-term reputational damage, regulatory scrutiny, and potential legal liabilities. The exposure of passport and Social Security numbers, in particular, elevated the severity, as such data is often exploited in large-scale fraud schemes or sold on dark web marketplaces. Carnival’s failure to prevent the breach highlighted systemic weaknesses in safeguarding critical personal data against sophisticated cyber threats.

Carnival Corporation
Ransomware
Severity: 75
Impact: 2
Seen: 08/2020
Blog:
Rankiteo Explanation
Attack limited on finance or reputation

Description: Carnival Corporation, the world”s largest cruise line operator suffered a ransomware attack involving unauthorized access and encryption of data. A ransomware attack that gained access to and encrypted a portion of one brand's information technology systems was discovered by Carnival Corporation and Carnival plc, the business stated. Carnival anticipates lawsuits from its visitors, employees, and shareholders alleging that the attack may have involved improper access to customer and staff personal information.

Princess Cruises & Holland America Line of Carnival Corporation & PLC
Ransomware
Severity: 85
Impact: 3
Seen: 5/2019
Blog:
Rankiteo Explanation
Attack with significant impact with internal employee data leaks

Description: In May 2019, Carnival Corp., the parent company of Princess Cruises and Holland America Cruise Line, fell victim to a targeted **ransomware attack** in Florida, USA. The incident began when hackers gained unauthorized access to an employee’s account, allowing them to monitor internal email traffic and identify high-value targets within the organization. The attackers then encrypted portions of Carnival Corp.’s IT systems, disrupting operations and potentially exposing sensitive corporate and employee data. While the full scope of the breach was not publicly detailed, the attack highlighted vulnerabilities in the company’s cybersecurity defenses, particularly around credential protection and email security. The encryption of critical systems likely caused operational disruptions, financial losses from recovery efforts, and reputational damage. The attack also raised concerns about the potential exposure of employee and customer data, though no large-scale data leak was confirmed in public reports. Carnival Corp. had to invest in incident response, system restoration, and enhanced security measures to mitigate future risks.

Carnival Corp.
Ransomware
Severity: 100
Impact: 5
Seen: 3/2021
Blog:
Rankiteo Explanation
Attack threatening the organization’s existence

Description: In March 2021, Carnival Corp., a Miami-based cruise company, suffered a **ransomware attack** initiated via a phishing email. The attackers breached the IT system of one of its cruise liners, gaining unauthorized access to **personal data of both employees and customers**. While the intrusion was detected on **March 19th**, the company assessed that the **likelihood of misuse of the stolen data was low**. This incident was part of a recurring pattern, as Carnival Corp. had endured **multiple ransomware attacks over a two-year period**, highlighting persistent vulnerabilities in its cybersecurity defenses. The breach exposed sensitive information, though the full scale of the financial, reputational, or operational damage was not explicitly detailed in the report.

Carnival Corporation & PLC
Ransomware
Severity: 100
Impact: 5
Seen: 8/2020
Blog:
Rankiteo Explanation
Attack threatening the organization’s existence

Description: In August 2020, Carnival Corp., a Miami-based cruise operator, fell victim to a **ransomware attack** targeting one of its brand’s IT systems. The attackers partially encrypted critical data files, exposing the company to potential legal and financial repercussions. The breach raised concerns over compromised guest, employee, and shareholder data, alongside regulatory scrutiny. This incident marked Carnival Corp.’s **second cyber-attack**, amplifying risks to its operational integrity, customer trust, and financial stability. While the full scope of data exposure (e.g., personal or financial records) was not explicitly detailed, the attack’s disruptive potential—including operational disruptions, reputational damage, and liability claims—positioned it as a high-stakes security failure with broad organizational consequences.

Carnival Cruise Line
Breach
Severity: 100
Impact: 5
Seen: 8/2020
Blog:
Rankiteo Explanation
Attack threatening the organization’s existence

Description: On August 15, 2020, Carnival Cruise Line experienced a data breach reported by the California Office of the Attorney General on October 13, 2020. Unauthorized actors gained access to the personal information of guests, employees, and crew members. The compromised data included names, addresses, phone numbers, and—potentially—highly sensitive details such as Social Security numbers and health records. The exact number of affected individuals remains undisclosed, but the breach exposed both internal (employee/crew) and external (guest) data, heightening concerns over identity theft, financial fraud, and privacy violations. The incident underscores significant vulnerabilities in Carnival’s data protection measures, particularly given the broad scope of exposed personally identifiable information (PII) and protected health information (PHI). The breach’s impact extends beyond immediate financial risks, posing long-term reputational damage and regulatory scrutiny for the company.

Carnival Corporation & PLC hit by a data breach in Miami, FL, USA
Ransomware
Severity: 100
Impact: 5
Seen: 3/2021
Blog:
Rankiteo Explanation
Attack threatening the organization’s existence

Description: In March 2021, Carnival Corp., a Miami-based cruise operator, suffered a **ransomware attack** initiated via a phishing email. The attackers infiltrated the IT system of one of its cruise liners, gaining unauthorized access to **personal data of both employees and customers**. While the breach was detected on March 19th, the company assessed the risk of data misuse as **low**. This incident was part of a broader pattern, as Carnival Corp. had endured **multiple ransomware attacks over a two-year period**, exposing vulnerabilities in its cybersecurity defenses. The compromised data included sensitive information, though the full extent of the exploitation remains unclear. The attack disrupted internal systems and raised concerns over **customer trust and regulatory compliance**, given the scale of exposed personal records.

Carnival Cruise Line
Ransomware
Severity: 100
Impact: 4
Seen: 08/2020
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: Carnival has suffered a ransomware attack. The attack put the personal data of both customers and staff at risk. The attack discovered on 15 August, affected the IT systems of one of its brands which include Cunard, P&O, AIDA, and Princess. The cyber criminals who accessed its systems also downloaded a number of its data files, suggesting that the hackers planned a double-extortion attack.

Holland America Line
Breach
Severity: 85
Impact: 4
Seen: 5/2019
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: Holland America Line had a data breach which compromised employee and guest personal information. In late May 2019, a series of deceptive emails were sent to employees that resulted in unauthorized third-party access to some employee email accounts. Holland America Line was shut down to prevent further unauthorized access. The unauthorized third-party access compromsed certain email accounts containing employee and guest personal information, including names, Social Security numbers, government identification numbers, such as passport numbers, national identity card numbers, credit card, and financial account information, and health-related information.

Princess Cruises
Breach
Severity: 60
Impact: 3
Seen: 5/2019
Blog:
Rankiteo Explanation
Attack with significant impact with internal employee data leaks

Description: Princess Cruises had a data breach which compromised employee and guest personal information. In late May 2019, a series of deceptive emails were sent to employees that resulted in unauthorized third-party access to some employee email accounts. Princess cruises was shut down to prevent further unauthorized access. The unauthorized third-party access compromsed certain email accounts containing employee and guest personal information, including names, Social Security numbers, government identification numbers, such as passport numbers, national identity card numbers, credit card, and financial account information, and health-related information.

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Cyber Incidents Likelihood 3 - 6 - 9 months

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A.I Risk Score Likelihood 3 - 6 - 9 months

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statics

Underwriter Stats for HAL

Incidents vs Travel Arrangements Industry Average (This Year)

No incidents recorded for Holland America Line in 2025.

Incidents vs All-Companies Average (This Year)

No incidents recorded for Holland America Line in 2025.

Incident Types HAL vs Travel Arrangements Industry Avg (This Year)

No incidents recorded for Holland America Line in 2025.

Incident History — HAL (X = Date, Y = Severity)

HAL cyber incidents detection timeline including parent company and subsidiaries

HAL Company Subsidiaries

SubsidiaryImage

For 150 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Today, Holland America Line's fleet of 11 modern classic ships offers more than 500 sailings a year visiting all seven continents. Cruises include both popular and less-traveled ports in the Caribbean, Alaska, Europe, Mexico, South America, the Panama Canal, Australia, New Zealand and Asia — as well as unique voyages to the Amazon, Antarctica and our extended Grand Voyages. We are actively recruiting skilled professionals who want to join our vibrant team! We have a variety of exciting perks such as Time off benefits - paid vacation & sick time, Travel - travel & cruise perks, Health -medical, dental & vision plans, Wellness programs, Tuition Reimbursement, 401K and Profit Sharing Plans, Flexible Scheduling, Training - our in-house Discover U offers a full array of training courses, Rewards & Incentives such as commuting subsidies.

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newsone

HAL CyberSecurity News

November 27, 2025 07:18 PM
Holland America Line (NYSE: CCL) unveils Alaska float with largest kinetic sculpture

Holland America Line's first Macy's Parade float brings Alaska glaciers, wildlife and its fresh fish program to TV audiences as it nears 80...

November 20, 2025 07:30 PM
Cybersecurity on Cruises: How Safe Is the Internet at Sea?

How safe is the internet on cruise ships? Here's what you should know, from cybersecurity attacks and how cruise ships prevent them to how...

November 19, 2025 02:00 PM
Holland America Line (NYSE: CCL) unveils 2027-28 Australia and Fiji overnights

Holland America Line's 2027-28 season features 14–35 day cruises, new overnights in Australia and Fiji, access to 13 UNESCO sites and 100+...

November 19, 2025 08:00 AM
Holland America Line's 2027-2028 Australia, New Zealand and South Pacific Season Features Deep Exploration from The Great Barrier Reef to Fiji

With longer cruises and new overnight stays in Australia and Fiji, Holland America Line launched its 2027-2028 Australia, New Zealand and...

November 13, 2025 08:00 AM
Holland America Just Blew Cruise Ship Entertainment Out Of The Water

Fosse and Verdon, The Duet That Changed Broadway” debuted on the Koningsdam last weekend and might be the best musical on land or sea right...

November 13, 2025 08:00 AM
Holland America Line Unveils Exclusive Tulip to Celebrate Dutch Heritage and Timeless Traditions

Holland America Line is proud to announce the creation of a new and exclusive tulip, celebrating the cruise line's Dutch heritage and...

November 04, 2025 08:00 AM
Holland America Line (CCL) features 28-day Amazon Explorer and 4-day Antarctic Experience

Holland America Line (CCL) unveiled its 2027–2028 South America and Antarctica cruise season, operating Nov 2027–Mar 2028 aboard Zuiderdam...

October 15, 2025 07:00 AM
New Japan Ports and Scenic Cruising Experiences Highlight Holland America Line's 2027-2028 Asia Season

Holland America Line unveiled its 2027–2028 Asia season, featuring cruises to some of the region's most captivating destinations.

October 01, 2025 07:00 AM
Holland America Line to Celebrate Nearly 80 Years of Alaska Exploration with Debut Float in the 2025 Macy's Thanksgiving Day Parade®

Holland America Line is bringing the splendors of Alaska to New York City next month with its debut float in the 99th Macy's Thanksgiving...

faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

HAL CyberSecurity History Information

Official Website of Holland America Line

The official website of Holland America Line is http://www.hollandamerica.com.

Holland America Line’s AI-Generated Cybersecurity Score

According to Rankiteo, Holland America Line’s AI-generated cybersecurity score is 768, reflecting their Fair security posture.

How many security badges does Holland America Line’ have ?

According to Rankiteo, Holland America Line currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Does Holland America Line have SOC 2 Type 1 certification ?

According to Rankiteo, Holland America Line is not certified under SOC 2 Type 1.

Does Holland America Line have SOC 2 Type 2 certification ?

According to Rankiteo, Holland America Line does not hold a SOC 2 Type 2 certification.

Does Holland America Line comply with GDPR ?

According to Rankiteo, Holland America Line is not listed as GDPR compliant.

Does Holland America Line have PCI DSS certification ?

According to Rankiteo, Holland America Line does not currently maintain PCI DSS compliance.

Does Holland America Line comply with HIPAA ?

According to Rankiteo, Holland America Line is not compliant with HIPAA regulations.

Does Holland America Line have ISO 27001 certification ?

According to Rankiteo,Holland America Line is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of Holland America Line

Holland America Line operates primarily in the Travel Arrangements industry.

Number of Employees at Holland America Line

Holland America Line employs approximately 8,489 people worldwide.

Subsidiaries Owned by Holland America Line

Holland America Line presently has no subsidiaries across any sectors.

Holland America Line’s LinkedIn Followers

Holland America Line’s official LinkedIn profile has approximately 190,492 followers.

NAICS Classification of Holland America Line

Holland America Line is classified under the NAICS code 5615, which corresponds to Travel Arrangement and Reservation Services.

Holland America Line’s Presence on Crunchbase

Yes, Holland America Line has an official profile on Crunchbase, which can be accessed here: https://www.crunchbase.com/organization/holland-america-line.

Holland America Line’s Presence on LinkedIn

Yes, Holland America Line maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/holland-america-line.

Cybersecurity Incidents Involving Holland America Line

As of December 06, 2025, Rankiteo reports that Holland America Line has experienced 15 cybersecurity incidents.

Number of Peer and Competitor Companies

Holland America Line has an estimated 4,776 peer or competitor companies worldwide.

What types of cybersecurity incidents have occurred at Holland America Line ?

Incident Types: The types of cybersecurity incidents that have occurred include Ransomware and Breach.

How does Holland America Line detect and respond to cybersecurity incidents ?

Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with holland america line was shut down to prevent further unauthorized access., and containment measures with shutdown of operations to prevent further unauthorized access, and law enforcement notified with yes (reported to california office of the attorney general), and incident response plan activated with likely (given public communication), and communication strategy with email to passengers, website notice about communication outages..

Incident Details

Can you provide details on each incident ?

Incident : Ransomware

Title: Ransomware Attack on AIDA Cruises

Description: AIDA Cruises suffered a ransomware attack that disconnected all its ships from the internet, leading to IT restrictions and trip cancellations.

Type: Ransomware

Motivation: Financial

Incident : Data Breach

Title: Holland America Line Data Breach

Description: Holland America Line experienced a data breach in May 2019 where unauthorized third-party access to employee email accounts compromised personal information of employees and guests.

Date Detected: May 2019

Type: Data Breach

Attack Vector: Phishing

Vulnerability Exploited: Human

Incident : Data Breach

Title: Princess Cruises Data Breach

Description: Princess Cruises experienced a data breach in late May 2019 where unauthorized third-party access to employee email accounts compromised personal information of employees and guests.

Date Detected: 2019-05

Type: Data Breach

Attack Vector: Phishing

Vulnerability Exploited: Employee email accounts

Threat Actor: Unauthorized third-party

Incident : Ransomware Attack

Title: Carnival Corporation Ransomware Attack

Description: Carnival Corporation, the world's largest cruise line operator suffered a ransomware attack involving unauthorized access and encryption of data.

Type: Ransomware Attack

Attack Vector: Unauthorized Access and Data Encryption

Incident : Ransomware

Title: Carnival Ransomware Attack

Description: Carnival has suffered a ransomware attack that put the personal data of both customers and staff at risk. The attack, discovered on 15 August, affected the IT systems of one of its brands which include Cunard, P&O, AIDA, and Princess. The cyber criminals who accessed its systems also downloaded a number of its data files, suggesting that the hackers planned a double-extortion attack.

Date Detected: 2023-08-15

Type: Ransomware

Motivation: Double-extortion

Incident : Data Breach

Title: Carnival Corporation and plc Data Breach

Description: Unauthorized access to email accounts detected on March 19, 2021, compromising personal information including names, addresses, phone numbers, passport numbers, and health information.

Date Detected: 2021-03-19

Date Publicly Disclosed: 2021-10-18

Type: Data Breach

Attack Vector: Email Account Compromise

Incident : Data Breach

Title: Carnival Corporation & PLC Data Breach

Description: Unauthorized access to employee email accounts potentially compromised personal information including names, addresses, Social Security numbers, and financial information.

Date Publicly Disclosed: 2020-03-03

Type: Data Breach

Attack Vector: Email Compromise

Incident : Data Breach

Title: Carnival Corporation and plc Data Breach

Description: The Maine Attorney General's Office reported a data breach involving Carnival Corporation and plc on October 16, 2020. The breach occurred on August 4, 2020, due to an external system breach (hacking), affecting approximately 37,500 individuals in total, with 8 residents specifically impacted. Notifications to potentially affected individuals began on October 13, 2020, following the discovery of the breach on September 29, 2020.

Date Detected: 2020-09-29

Date Publicly Disclosed: 2020-10-16

Type: Data Breach

Attack Vector: External System Breach (Hacking)

Incident : Data Breach

Title: Carnival Corporation and plc Data Breach (2020)

Description: The California Office of the Attorney General reported a data breach involving Carnival Corporation and plc on February 4, 2021. The breach occurred on August 15, 2020, due to unauthorized third-party access to the company's information technology systems, potentially impacting guest and employee personal information including names, addresses, passport numbers, and Social Security numbers.

Date Detected: 2020-08-15

Date Publicly Disclosed: 2021-02-04

Type: Data Breach

Attack Vector: Unauthorized third-party access

Incident : Data Breach

Title: Carnival Cruise Line Data Breach (2020)

Description: The California Office of the Attorney General reported a data breach involving Carnival Cruise Line on October 13, 2020. The breach occurred on August 15, 2020, involving unauthorized access to personal information of guests, employees, and crew, including names, addresses, phone numbers, and possibly Social Security numbers and health information. Specific details regarding the number of individuals affected are currently unknown.

Date Detected: 2020-08-15

Date Publicly Disclosed: 2020-10-13

Type: Data Breach

Incident : ransomware

Title: Ransomware Attack on Carnival Corporation

Description: In August 2020, Miami (USA) based Carnival Corp. experienced a ransomware attack on their network. The hackers used the ransomware to attack one of the brands' IT systems and partly encrypt certain data files. As a result of this attack, there can be potential claims from guests, employees, shareholders, or regulatory agencies. This has been the second cyber-attack on Carnival Corp.

Date Detected: 2020-08

Type: ransomware

Incident : ransomware

Title: AIDA Cruises Ransomware Attack (DoppelPaymer) - December 2020

Description: In December 2020, AIDA cruise ships experienced severe IT problems, leading to the cancellation of New Year's Eve cruises. The company attributed the disruptions to IT restrictions affecting phone systems and email, suspected to be caused by a ransomware attack (DoppelPaymer). Customers were unable to reach the company via phone or email, as indicated on their website.

Date Detected: 2020-12

Date Publicly Disclosed: 2020-12

Type: ransomware

Motivation: financial (ransom)

Incident : ransomware

Title: Ransomware Attack on Princess Cruises & Holland America Cruise Line (Carnival Corp)

Description: In May 2019, shipping firm Princess Cruises & Holland America Cruise Line, a part of Carnival Corp., was hit by a ransomware attack in Florida, USA. Hackers gained unauthorized access to a company employee's account and encrypted a part of the company's IT systems. After compromising the account and monitoring the company's email traffic, the hacker allegedly identified potential targets.

Date Detected: 2019-05

Type: ransomware

Attack Vector: compromised employee account

Incident : data breach

Title: Carnival Corp. Data Breach and Ransomware Attack (2021)

Description: In March 2021, Carnival Corp. experienced a data breach where attackers used email to gain unauthorized access to the IT system of one of its cruise liners. The breach compromised personal information of staff and customers. The company detected the unauthorized access on March 19, 2021, with evidence suggesting a low likelihood of misuse of the stolen data. This was part of a ransomware-based attack that Carnival Corp. endured over a span of about two years.

Date Detected: 2021-03-19

Type: data breach

Attack Vector: email

Incident : data breach

Title: Carnival Corp. Data Breach and Ransomware Attack (March 2021)

Description: In March 2021, Carnival Corp. experienced a data breach where attackers used email to gain unauthorized access to the IT system of one of its cruise liners. The breach resulted in the exposure of personal information of staff and customers. The company detected the unauthorized access on March 19, 2021, with evidence suggesting a low likelihood of misuse of the stolen data. This was part of a ransomware-based attack that Carnival Corp. endured over a span of about two years.

Date Detected: 2021-03-19

Type: data breach

Attack Vector: email (phishing or credential compromise)

What are the most common types of attacks the company has faced ?

Common Attack Types: The most common types of attacks the company has faced is Ransomware.

How does the company identify the attack vectors used in incidents ?

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Phishing emails, Email accounts, Email Compromise, compromised employee account, email and email.

Impact of the Incidents

What was the impact of each incident ?

Incident : Ransomware AID152021222

Systems Affected: Internet connectivity of all ships

Operational Impact: Trip cancellations

Incident : Data Breach HOL2320221222

Data Compromised: Names, Social security numbers, Government identification numbers, Passport numbers, National identity card numbers, Credit card information, Financial account information, Health-related information

Systems Affected: Email accounts

Incident : Data Breach PRI2320221222

Data Compromised: Names, Social security numbers, Government identification numbers, Passport numbers, National identity card numbers, Credit card information, Financial account information, Health-related information

Systems Affected: Email accounts

Incident : Ransomware Attack CAR144219123

Data Compromised: Customer personal information, Employee personal information

Systems Affected: Information Technology Systems

Legal Liabilities: Lawsuits from visitors, employees, and shareholders

Incident : Ransomware CAR15130123

Data Compromised: Personal data of customers, Personal data of staff

Systems Affected: CunardP&OAIDAPrincess

Incident : Data Breach CAR754072725

Data Compromised: Names, Addresses, Phone numbers, Passport numbers, Health information

Incident : Data Breach CAR209072825

Data Compromised: Names, Addresses, Social security numbers, Financial information

Incident : Data Breach CAR1010090725

Data Compromised: Names, Addresses, Passport numbers, Social security numbers

Systems Affected: information technology systems

Identity Theft Risk: high (PII exposed)

Incident : Data Breach CAR1020090725

Data Compromised: Names, Addresses, Phone numbers, Social security numbers (possible), Health information (possible)

Identity Theft Risk: High (due to PII exposure)

Incident : ransomware CAR659092025

Incident : ransomware AID248092125

Systems Affected: phone systemsemail systemswebsite communication

Downtime: prolonged (at least through New Year's Eve 2020)

Operational Impact: cancellation of New Year's Eve cruises (e.g., AIDAperla)

Customer Complaints: likely (due to cancelled cruises and communication outages)

Brand Reputation Impact: moderate to high (public cancellation of major holiday cruises)

Incident : ransomware CAR311092125

Systems Affected: part of the company's IT systems

Incident : data breach CAR327092125

Data Compromised: Personal information of staff and customers

Systems Affected: limited proportions of the company's information systems

Identity Theft Risk: low likelihood

Incident : data breach CAR913092125

Data Compromised: Personal information of staff, Personal information of customers

Systems Affected: IT system of one cruise liner

Identity Theft Risk: low likelihood (as per company assessment)

What types of data are most commonly compromised in incidents ?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Personal Information, Financial Information, Health Information, , Personal Information, Social Security Numbers, Government Identification Numbers, Passport Numbers, National Identity Card Numbers, Credit Card Information, Financial Account Information, Health-Related Information, , Personal Information, , Personal Data, , Names, Addresses, Phone Numbers, Passport Numbers, Health Information, , Names, Addresses, Social Security Numbers, Financial Information, , Personal Information, Pii, , Personally Identifiable Information (Pii), Potentially Protected Health Information (Phi), , Personal Information, , Personal Information and .

Which entities were affected by each incident ?

Incident : Ransomware AID152021222

Entity Name: AIDA Cruises

Entity Type: Cruise Line

Industry: Travel and Tourism

Incident : Data Breach HOL2320221222

Entity Name: Holland America Line

Entity Type: Company

Industry: Travel and Tourism

Incident : Data Breach PRI2320221222

Entity Name: Princess Cruises

Entity Type: Company

Industry: Cruise Line

Incident : Ransomware Attack CAR144219123

Entity Name: Carnival Corporation

Entity Type: Cruise Line Operator

Industry: Travel and Tourism

Incident : Ransomware CAR15130123

Entity Name: Carnival

Entity Type: Company

Industry: Travel and Leisure

Incident : Data Breach CAR754072725

Entity Name: Carnival Corporation and plc

Entity Type: Corporation

Industry: Travel and Leisure

Incident : Data Breach CAR209072825

Entity Name: Carnival Corporation & PLC

Entity Type: Corporation

Industry: Travel and Leisure

Incident : Data Breach CAR443072825

Entity Name: Carnival Corporation and plc

Entity Type: Corporation

Industry: Travel and Leisure

Customers Affected: 37500

Incident : Data Breach CAR1010090725

Entity Name: Carnival Corporation and plc

Entity Type: Corporation

Industry: Travel & Leisure (Cruise Line)

Location: Global (HQ: USA/UK)

Incident : Data Breach CAR1020090725

Entity Name: Carnival Cruise Line

Entity Type: Corporation

Industry: Travel & Hospitality

Location: United States (headquartered in Florida)

Customers Affected: Unknown (guests, employees, and crew)

Incident : ransomware CAR659092025

Entity Name: Carnival Corporation

Entity Type: corporation

Industry: travel/leisure (cruise line)

Location: Miami, USA

Incident : ransomware AID248092125

Entity Name: AIDA Cruises

Entity Type: company

Industry: travel/hospitality (cruise line)

Location: Germany (headquarters)

Customers Affected: passengers of cancelled cruises (e.g., AIDAperla)

Incident : ransomware CAR311092125

Entity Name: Princess Cruises

Entity Type: subsidiary

Industry: shipping/cruise line

Location: Florida, USA

Incident : ransomware CAR311092125

Entity Name: Holland America Cruise Line

Entity Type: subsidiary

Industry: shipping/cruise line

Location: Florida, USA

Incident : ransomware CAR311092125

Entity Name: Carnival Corp

Entity Type: parent company

Industry: shipping/cruise line

Location: Florida, USA

Incident : data breach CAR327092125

Entity Name: Carnival Corp.

Entity Type: corporation

Industry: cruise/travel

Location: Miami, Florida, USA

Customers Affected: True

Incident : data breach CAR913092125

Entity Name: Carnival Corp.

Entity Type: corporation

Industry: cruise line / hospitality

Location: Miami, Florida, USA

Customers Affected: yes (number unspecified)

Response to the Incidents

What measures were taken in response to each incident ?

Incident : Data Breach HOL2320221222

Containment Measures: Holland America Line was shut down to prevent further unauthorized access.

Incident : Data Breach PRI2320221222

Containment Measures: Shutdown of operations to prevent further unauthorized access

Incident : Data Breach CAR1020090725

Law Enforcement Notified: Yes (reported to California Office of the Attorney General)

Incident : ransomware AID248092125

Incident Response Plan Activated: likely (given public communication)

Communication Strategy: email to passengers, website notice about communication outages

What is the company's incident response plan?

Incident Response Plan: The company's incident response plan is described as likely (given public communication).

Data Breach Information

What type of data was compromised in each breach ?

Incident : Data Breach HOL2320221222

Type of Data Compromised: Personal information, Financial information, Health information

Sensitivity of Data: High

Personally Identifiable Information: Yes

Incident : Data Breach PRI2320221222

Type of Data Compromised: Personal information, Social security numbers, Government identification numbers, Passport numbers, National identity card numbers, Credit card information, Financial account information, Health-related information

Sensitivity of Data: High

Incident : Ransomware Attack CAR144219123

Type of Data Compromised: Personal information

Incident : Ransomware CAR15130123

Type of Data Compromised: Personal data

Incident : Data Breach CAR754072725

Type of Data Compromised: Names, Addresses, Phone numbers, Passport numbers, Health information

Incident : Data Breach CAR209072825

Type of Data Compromised: Names, Addresses, Social security numbers, Financial information

Sensitivity of Data: High

Incident : Data Breach CAR443072825

Number of Records Exposed: 37500

Incident : Data Breach CAR1010090725

Type of Data Compromised: Personal information, Pii

Sensitivity of Data: high

Data Exfiltration: likely

Personally Identifiable Information: namesaddressespassport numbersSocial Security numbers

Incident : Data Breach CAR1020090725

Type of Data Compromised: Personally identifiable information (pii), Potentially protected health information (phi)

Number of Records Exposed: Unknown

Sensitivity of Data: High

Data Exfiltration: Likely (unauthorized access confirmed)

Personally Identifiable Information: namesaddressesphone numbersSocial Security numbers (possible)

Incident : ransomware CAR659092025

Data Encryption: True

Incident : ransomware AID248092125

Data Encryption: likely (ransomware)

Incident : ransomware CAR311092125

Data Encryption: True

Incident : data breach CAR327092125

Type of Data Compromised: Personal information

Incident : data breach CAR913092125

Type of Data Compromised: Personal information

Sensitivity of Data: moderate (personal information)

Data Exfiltration: yes

Personally Identifiable Information: yes

How does the company handle incidents involving personally identifiable information (PII) ?

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by holland america line was shut down to prevent further unauthorized access. and shutdown of operations to prevent further unauthorized access.

Ransomware Information

Was ransomware involved in any of the incidents ?

Incident : Ransomware AID152021222

Ransom Demanded: True

Incident : Ransomware CAR15130123

Data Exfiltration: True

Incident : ransomware CAR659092025

Data Encryption: True

Incident : ransomware AID248092125

Ransomware Strain: DoppelPaymer

Data Encryption: likely

Incident : ransomware CAR311092125

Data Encryption: True

Incident : data breach CAR327092125

Data Exfiltration: True

Incident : data breach CAR913092125

Data Exfiltration: yes

Regulatory Compliance

Were there any regulatory violations and fines imposed for each incident ?

Incident : Data Breach CAR1010090725

Regulations Violated: California data breach notification laws (potential),

Regulatory Notifications: California Office of the Attorney General

Incident : Data Breach CAR1020090725

Regulations Violated: Potential violation of California Consumer Privacy Act (CCPA), Potential violation of Health Insurance Portability and Accountability Act (HIPAA) if health data was exposed,

Regulatory Notifications: California Office of the Attorney General

References

Where can I find more information about each incident ?

Incident : Data Breach CAR754072725

Source: California Office of the Attorney General

Date Accessed: 2021-10-18

Incident : Data Breach CAR209072825

Source: California Office of the Attorney General

Incident : Data Breach CAR443072825

Source: Maine Attorney General's Office

Date Accessed: 2020-10-16

Incident : Data Breach CAR1010090725

Source: California Office of the Attorney General

Date Accessed: 2021-02-04

Incident : Data Breach CAR1020090725

Source: California Office of the Attorney General

Date Accessed: 2020-10-13

Incident : ransomware AID248092125

Source: BleepingComputer

Where can stakeholders find additional resources on cybersecurity best practices ?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: California Office of the Attorney GeneralDate Accessed: 2021-10-18, and Source: California Office of the Attorney General, and Source: Maine Attorney General's OfficeDate Accessed: 2020-10-16, and Source: California Office of the Attorney GeneralDate Accessed: 2021-02-04, and Source: California Office of the Attorney GeneralDate Accessed: 2020-10-13, and Source: BleepingComputer.

Investigation Status

What is the current status of the investigation for each incident ?

Incident : Data Breach CAR1020090725

Investigation Status: Ongoing (as of disclosure date)

Incident : ransomware AID248092125

Investigation Status: suspicion of ransomware (DoppelPaymer) as of December 2020

Incident : data breach CAR913092125

Investigation Status: detected (2021-03-19); ongoing or unresolved details unspecified

How does the company communicate the status of incident investigations to stakeholders ?

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through email to passengers and website notice about communication outages.

Stakeholder and Customer Advisories

Were there any advisories issued to stakeholders or customers for each incident ?

Incident : ransomware AID248092125

Customer Advisories: email to passengers, website notice

What advisories does the company provide to stakeholders and customers following an incident ?

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were email to passengers and website notice.

Initial Access Broker

How did the initial access broker gain entry for each incident ?

Incident : Data Breach HOL2320221222

Entry Point: Phishing emails

Incident : Data Breach PRI2320221222

Entry Point: Email accounts

Incident : Data Breach CAR209072825

Entry Point: Email Compromise

Incident : ransomware CAR311092125

Entry Point: compromised employee account

Reconnaissance Period: monitored email traffic

High Value Targets: identified potential targets

Data Sold on Dark Web: identified potential targets

Incident : data breach CAR327092125

Entry Point: email

Incident : data breach CAR913092125

Entry Point: email

High Value Targets: It System Of One Cruise Liner,

Data Sold on Dark Web: It System Of One Cruise Liner,

Post-Incident Analysis

What were the root causes and corrective actions taken for each incident ?

Incident : Data Breach HOL2320221222

Root Causes: Deceptive emails leading to unauthorized access

Incident : Data Breach PRI2320221222

Root Causes: Phishing emails leading to unauthorized access

Additional Questions

General Information

What was the amount of the last ransom demanded ?

Last Ransom Demanded: The amount of the last ransom demanded was True.

Who was the attacking group in the last incident ?

Last Attacking Group: The attacking group in the last incident was an Unauthorized third-party.

Incident Details

What was the most recent incident detected ?

Most Recent Incident Detected: The most recent incident detected was on May 2019.

What was the most recent incident publicly disclosed ?

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2020-12.

Impact of the Incidents

What was the most significant data compromised in an incident ?

Most Significant Data Compromised: The most significant data compromised in an incident were Names, Social Security numbers, Government identification numbers, Passport numbers, National identity card numbers, Credit card information, Financial account information, Health-related information, , Names, Social Security numbers, Government identification numbers, Passport numbers, National identity card numbers, Credit card information, Financial account information, Health-related information, , Customer Personal Information, Employee Personal Information, , Personal data of customers, Personal data of staff, , names, addresses, phone numbers, passport numbers, health information, , names, addresses, Social Security numbers, financial information, , names, addresses, passport numbers, Social Security numbers, , names, addresses, phone numbers, Social Security numbers (possible), health information (possible), , , personal information of staff and customers, , personal information of staff, personal information of customers and .

What was the most significant system affected in an incident ?

Most Significant System Affected: The most significant system affected in an incident was Internet connectivity of all ships and and and Information Technology Systems and CunardP&OAIDAPrincess and information technology systems and and phone systemsemail systemswebsite communication and part of the company's IT systems and limited proportions of the company's information systems and IT system of one cruise liner.

Response to the Incidents

What containment measures were taken in the most recent incident ?

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were Holland America Line was shut down to prevent further unauthorized access. and Shutdown of operations to prevent further unauthorized access.

Data Breach Information

What was the most sensitive data compromised in a breach ?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Social Security numbers, Financial account information, Names, health information (possible), Government identification numbers, personal information of customers, Credit card information, addresses, Employee Personal Information, passport numbers, Passport numbers, health information, personal information of staff and customers, phone numbers, National identity card numbers, Social Security numbers (possible), Personal data of staff, personal information of staff, Health-related information, names, Customer Personal Information, financial information and Personal data of customers.

What was the number of records exposed in the most significant breach ?

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 375.0.

Ransomware Information

What was the highest ransom demanded in a ransomware incident ?

Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was True.

References

What is the most recent source of information about an incident ?

Most Recent Source: The most recent source of information about an incident are California Office of the Attorney General, BleepingComputer and Maine Attorney General's Office.

Investigation Status

What is the current status of the most recent investigation ?

Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing (as of disclosure date).

Stakeholder and Customer Advisories

What was the most recent customer advisory issued ?

Most Recent Customer Advisory: The most recent customer advisory issued were an email to passengers and website notice.

Initial Access Broker

What was the most recent entry point used by an initial access broker ?

Most Recent Entry Point: The most recent entry point used by an initial access broker were an email, Email accounts, compromised employee account, Phishing emails and Email Compromise.

What was the most recent reconnaissance period for an incident ?

Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was monitored email traffic.

Post-Incident Analysis

What was the most significant root cause identified in post-incident analysis ?

Most Significant Root Cause: The most significant root cause identified in post-incident analysis was Deceptive emails leading to unauthorized access, Phishing emails leading to unauthorized access.

cve

Latest Global CVEs (Not Company-Specific)

Description

HedgeDoc is an open source, real-time, collaborative, markdown notes application. Prior to 1.10.4, some of HedgeDoc's OAuth2 endpoints for social login providers such as Google, GitHub, GitLab, Facebook or Dropbox lack CSRF protection, since they don't send a state parameter and verify the response using this parameter. This vulnerability is fixed in 1.10.4.

Risk Information
cvss3
Base: 3.7
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:U/C:L/I:L/A:N
Description

Langflow versions up to and including 1.6.9 contain a chained vulnerability that enables account takeover and remote code execution. An overly permissive CORS configuration (allow_origins='*' with allow_credentials=True) combined with a refresh token cookie configured as SameSite=None allows a malicious webpage to perform cross-origin requests that include credentials and successfully call the refresh endpoint. An attacker-controlled origin can therefore obtain fresh access_token / refresh_token pairs for a victim session. Obtained tokens permit access to authenticated endpoints — including built-in code-execution functionality — allowing the attacker to execute arbitrary code and achieve full system compromise.

Risk Information
cvss4
Base: 9.4
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

A vulnerability was detected in xerrors Yuxi-Know up to 0.4.0. This vulnerability affects the function OtherEmbedding.aencode of the file /src/models/embed.py. Performing manipulation of the argument health_url results in server-side request forgery. The attack can be initiated remotely. The exploit is now public and may be used. The patch is named 0ff771dc1933d5a6b78f804115e78a7d8625c3f3. To fix this issue, it is recommended to deploy a patch. The vendor responded with a vulnerability confirmation and a list of security measures they have established already (e.g. disabled URL parsing, disabled URL upload mode, removed URL-to-markdown conversion).

Risk Information
cvss2
Base: 5.8
Severity: LOW
AV:N/AC:L/Au:M/C:P/I:P/A:P
cvss3
Base: 4.7
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:L
cvss4
Base: 5.1
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

A security vulnerability has been detected in Rarlab RAR App up to 7.11 Build 127 on Android. This affects an unknown part of the component com.rarlab.rar. Such manipulation leads to path traversal. It is possible to launch the attack remotely. Attacks of this nature are highly complex. It is indicated that the exploitability is difficult. The exploit has been disclosed publicly and may be used. Upgrading to version 7.20 build 128 is able to mitigate this issue. You should upgrade the affected component. The vendor responded very professional: "This is the real vulnerability affecting RAR for Android only. WinRAR and Unix RAR versions are not affected. We already fixed it in RAR for Android 7.20 build 128 and we publicly mentioned it in that version changelog. (...) To avoid confusion among users, it would be useful if such disclosure emphasizes that it is RAR for Android only issue and WinRAR isn't affected."

Risk Information
cvss2
Base: 5.1
Severity: HIGH
AV:N/AC:H/Au:N/C:P/I:P/A:P
cvss3
Base: 5.0
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:L/I:L/A:L
cvss4
Base: 2.3
Severity: HIGH
CVSS:4.0/AV:N/AC:H/AT:N/PR:N/UI:P/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

A weakness has been identified in ZSPACE Q2C NAS up to 1.1.0210050. Affected by this issue is the function zfilev2_api.OpenSafe of the file /v2/file/safe/open of the component HTTP POST Request Handler. This manipulation of the argument safe_dir causes command injection. It is possible to initiate the attack remotely. The exploit has been made available to the public and could be exploited. The vendor was contacted early about this disclosure but did not respond in any way.

Risk Information
cvss2
Base: 9.0
Severity: LOW
AV:N/AC:L/Au:S/C:C/I:C/A:C
cvss3
Base: 8.8
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
cvss4
Base: 7.4
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

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