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Analyze » Freedom Mobile » FRE1764799743

Incident Score: Analysis & Impact (FRE1764799743)

The details regarding individual company incidents & reports gives you full view from every side.

Rankiteo Score Impact Analysis

Rankiteo Incident Impact-65
Company Score Before Incident573 / 1000
Company Score After Incident508 / 1000
Company LinkView Freedom Mobile Profile
INCIDENT NUMBERFRE1764799743
Type of Cyber IncidentBreach
ATTACK VECTORThird-party subcontractor account compromise
DATA EXPOSEDPersonal and contact information
INCIDENT DATE22/10/2025
STATUSOngoing

Key Highlights From The Incident Analysis

  • Timeline of Freedom Mobile's Breach and lateral movement inside company's environment.
  • Overview of affected data sets, including SSNs and PHI, and why they materially increase incident severity.
  • How Rankiteo’s incident engine converts technical details into a normalized incident score.
  • How this cyber incident impacts Freedom Mobile Rankiteo cyber scoring and cyber rating.
  • Rankiteo’s MITRE ATT&CK correlation analysis for this incident, with associated confidence level.

Full Incident Analysis Transcript

In this Rankiteo incident briefing, we review the Freedom Mobile breach identified under incident ID FRE1764799743.

The analysis begins with a detailed overview of Freedom Mobile's information like the linkedin page: https://www.linkedin.com/company/freedom-mobile, the number of followers: 24341, the industry type: Telecommunications and the number of employees: 1615 employees

After the initial compromise, the video explains how Rankiteo's incident engine converts technical details into a normalized incident score. The incident score before the incident was 573 and after the incident was 508 with a difference of -65 which is could be a good indicator of the severity and impact of the incident.

In the next step of the video, we will analyze in more details the incident and the impact it had on Freedom Mobile and their customers.

On 23 October 2023, Freedom Mobile disclosed Data Breach issues under the banner "Freedom Mobile Data Breach".

Freedom Mobile disclosed a data breach after attackers hacked into its customer account management platform and stole the personal information of an undisclosed number of customers.

The disruption is felt across the environment, affecting Customer account management platform, and exposing Personal and contact information.

In response, teams activated the incident response plan, moved swiftly to contain the threat with measures like Blocked suspicious accounts and corresponding IP addresses, and began remediation that includes Implemented corrective measures and security enhancements, and stakeholders are being briefed through Published data breach notification.

The case underscores how Ongoing, and recommending next steps like Affected customers advised to be suspicious of unexpected messages, with advisories going out to stakeholders covering Advised affected customers to be suspicious of unexpected messages.

Finally, we try to match the incident with the MITRE ATT&CK framework to see if there is any correlation between the incident and the MITRE ATT&CK framework.

The MITRE ATT&CK framework is a knowledge base of techniques and sub-techniques that are used to describe the tactics and procedures of cyber adversaries. It is a powerful tool for understanding the threat landscape and for developing effective defense strategies.

MITRE ATT&CK® Correlation Analysis

Rankiteo's analysis has identified several MITRE ATT&CK tactics and techniques associated with this incident, each with varying levels of confidence based on available evidence. Under the Initial Access tactic, the analysis identified Valid Accounts: Cloud Accounts (T1078.004) with high confidence (90%), with evidence including a third party used the account of a subcontractor to gain access, and customer account management platform compromise and Trusted Relationship (T1199) with high confidence (95%), with evidence including account of a subcontractor used for access, and third-party subcontractor account compromise. Under the Credential Access tactic, the analysis identified Steal Application Access Token (T1528) with moderate to high confidence (70%), supported by evidence indicating subcontractor account compromise implies possible token theft. Under the Exfiltration tactic, the analysis identified Exfiltration Over C2 Channel (T1041) with moderate to high confidence (80%), with evidence including stole the personal information of an undisclosed number of customers, and data exfiltration such as Yes. Under the Defense Evasion tactic, the analysis identified Use Alternate Authentication Material: Application Access Token (T1550.001) with moderate to high confidence (70%), supported by evidence indicating subcontractor account used for access implies possible token abuse and Valid Accounts (T1078) with high confidence (90%), supported by evidence indicating account of a subcontractor used for unauthorized access. These correlations help security teams understand the attack chain and develop appropriate defensive measures based on the observed tactics and techniques.

Sources & References