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Firstsource

Firstsource Vendor Cyber Rating & Cyber Score

firstsource.com

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPS partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We help our clients across healthcare, banking and financial services, communications, media, technology, retail and utilities reimagine their business with our UnBPO(TM) approach. Our team of over 35,000 Firstsourcers, globally, is driven to Make It Happen for our clients, solving their biggest challenges. We are a trusted growth partner for over 200 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and the Philippines.


Firstsource A.I CyberSecurity Scoring

Firstsource
Company Information
Website:http://www.firstsource.com
Employees number:22,906
Number of followers:527,033
NAICS:541615
Industry Type:Outsourcing and Offshoring Consulting
Homepage:firstsource.com
Firstsource Risk Score (AI oriented)
Between 700 and 749
logo
FirstsourceOutsourcing and Offshoring Consulting
Updated:
15/07/2026
741/1000
Moderate
Ba
AaaAaABaaBaBCaaCaC
Powered by our proprietary A.I cyber incident model
Insurance prefers TPRM score to calculate premium
Firstsource Global Score (TPRM)
xxxx
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FirstsourceOutsourcing and Offshoring Consulting
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Findings

FirstsourceModerate
Current Score
741Ba (MODERATE)
01000
1 incidents
-49 avg impact
Incident timeline with MITRE ATT&CK tactics, techniques, and mitigations.
SEPTEMBER 2026
743Before Incident
AUGUST 2026
742Before Incident
JULY 2026
790Before Incident
Breach
15 Jul 2026Firstsource
Firstsource Health Plans: Firstsource Health Plans Data Breach Lawsuit Investigation

Firstsource Health Plans Data Breach Exposes Social Security Numbers Due to Programming Error

741After Incident
CRITICAL-49
FIR1784133059
Firstsource Health Plans Data Breach Exposes Social Security Numbers Due to Programming Error Shamis & Gentile P.A., a class action law firm specializing in data breach cases, is investigating a security incident involving Firstsource Health Plans and Healthcare Services, LLC, a U.S.-based provider of business process outsourcing and digital services for healthcare organizations. The company, which serves health plans and payer operations with services like claims processing, billing, and member enrollment, recently identified a programming error in its platform. The flaw potentially allowed unauthorized access to sensitive personal information uploaded by clients, including documents related to healthcare claims and correspondence. Firstsource reported the breach to the Massachusetts Attorney General on July 15, 2026, confirming that Social Security numbers were the only type of exposed data identified so far. The incident affects individuals whose information was processed through the company’s client engagements and health benefit plans. Legal teams are now reviewing potential claims for compensation on behalf of affected individuals. The investigation remains ongoing.
INCIDENT DETAILS -
TYPE
Data Breach
IMPACT
Data Compromised: Social Security numbersSystems Affected: Client document processing platformLegal Liabilities: Potential class action lawsuitsIdentity Theft Risk: High
DATA BREACH
Type Of Data Compromised: Social Security numbersSensitivity Of Data: HighFile Types Exposed: Documents related to healthcare claims and correspondencePersonally Identifiable Information: Yes
JUNE 2026
790Before Incident
MAY 2026
790Before Incident
APRIL 2026
790Before Incident
MARCH 2026
790Before Incident
FEBRUARY 2026
790Before Incident
JANUARY 2026
790Before Incident
DECEMBER 2025
790Before Incident
NOVEMBER 2025
790Before Incident
OCTOBER 2025
790Before Incident

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