Comparison Overview

Firstsource

VS

Alorica

Firstsource

2nd, 3rd, 4th & 5th Floor, Paradigm B, Mindspace, Mumbai, MH, 400064, IN
Last Update: 2025-11-25
View Profile
Between 750 and 799
http://www.firstsource.com

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPS partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries. One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 32,898+ Firstsourcers, we are a trusted growth partner for over 200 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and The Philippines.

NAICS: 541615
NAICS Definition: Others
Employees: 19,879
Subsidiaries: 20
12-month incidents
0
Known data breaches
0
Attack type number
0
View Profile

Alorica

5161 California Ave, Suite 100, Irvine, CA, US, 92617
Last Update: 2025-11-26
Between 750 and 799
https://www.alorica.com

We’re passionate about creating customers for life by designing experiences that elevate your brand. As your full-service CX partner from strategy to execution, we blend proven performance, industry-leading expertise and the right technology that delivers real results and limitless possibilities. What makes us different: We don't just deliver customer experiences—we pioneer them. Bold enough to challenge convention, relentless in delivering results, connected through deep client relationships, and true to our values of integrity and authenticity. Our global reach includes 100,000 professionals across 17 countries, serving 250+ brands in 75+ languages. Ready to be part of a team that's curious, creative, connected, and committed? Check out our careers page: alorica.com/careers

NAICS: 541615
NAICS Definition: Others
Employees: 68,562
Subsidiaries: 1
12-month incidents
0
Known data breaches
0
Attack type number
0

Compliance Badges Comparison

Security & Compliance Standards Overview

https://images.rankiteo.com/companyimages/firstsource-solutions-limited.jpeg
Firstsource
—
ISO 27001
ISO 27001 certification not verified
Not verified
—
SOC2 Type 1
SOC2 Type 1 certification not verified
Not verified
—
SOC2 Type 2
SOC2 Type 2 certification not verified
Not verified
—
GDPR
GDPR certification not verified
Not verified
—
PCI DSS
PCI DSS certification not verified
Not verified
—
HIPAA
HIPAA certification not verified
Not verified
https://images.rankiteo.com/companyimages/alorica.jpeg
Alorica
—
ISO 27001
ISO 27001 certification not verified
Not verified
—
SOC2 Type 1
SOC2 Type 1 certification not verified
Not verified
—
SOC2 Type 2
SOC2 Type 2 certification not verified
Not verified
—
GDPR
GDPR certification not verified
Not verified
—
PCI DSS
PCI DSS certification not verified
Not verified
—
HIPAA
HIPAA certification not verified
Not verified
Compliance Summary
Firstsource
100%
Compliance Rate
0/4 Standards Verified
Alorica
0%
Compliance Rate
0/4 Standards Verified

Benchmark & Cyber Underwriting Signals

Incidents vs Outsourcing and Offshoring Consulting Industry Average (This Year)

No incidents recorded for Firstsource in 2025.

Incidents vs Outsourcing and Offshoring Consulting Industry Average (This Year)

No incidents recorded for Alorica in 2025.

Incident History — Firstsource (X = Date, Y = Severity)

Firstsource cyber incidents detection timeline including parent company and subsidiaries

Incident History — Alorica (X = Date, Y = Severity)

Alorica cyber incidents detection timeline including parent company and subsidiaries

Notable Incidents

Last 3 Security & Risk Events by Company

https://images.rankiteo.com/companyimages/firstsource-solutions-limited.jpeg
Firstsource
Incidents

No Incident

https://images.rankiteo.com/companyimages/alorica.jpeg
Alorica
Incidents

No Incident

FAQ

Alorica company demonstrates a stronger AI Cybersecurity Score compared to Firstsource company, reflecting its advanced cybersecurity posture governance and monitoring frameworks.

Historically, Alorica company has disclosed a higher number of cyber incidents compared to Firstsource company.

In the current year, Alorica company and Firstsource company have not reported any cyber incidents.

Neither Alorica company nor Firstsource company has reported experiencing a ransomware attack publicly.

Neither Alorica company nor Firstsource company has reported experiencing a data breach publicly.

Neither Alorica company nor Firstsource company has reported experiencing targeted cyberattacks publicly.

Neither Firstsource company nor Alorica company has reported experiencing or disclosing vulnerabilities publicly.

Neither Firstsource nor Alorica holds any compliance certifications.

Neither company holds any compliance certifications.

Firstsource company has more subsidiaries worldwide compared to Alorica company.

Alorica company employs more people globally than Firstsource company, reflecting its scale as a Outsourcing and Offshoring Consulting.

Neither Firstsource nor Alorica holds SOC 2 Type 1 certification.

Neither Firstsource nor Alorica holds SOC 2 Type 2 certification.

Neither Firstsource nor Alorica holds ISO 27001 certification.

Neither Firstsource nor Alorica holds PCI DSS certification.

Neither Firstsource nor Alorica holds HIPAA certification.

Neither Firstsource nor Alorica holds GDPR certification.

Latest Global CVEs (Not Company-Specific)

Description

Exposure of credentials in unintended requests in Devolutions Server, Remote Desktop Manager on Windows.This issue affects Devolutions Server: through 2025.3.8.0; Remote Desktop Manager: through 2025.3.23.0.

Published
Date
2025-11-28
Updated
Date
2025-11-28
Risk Information
cvss3
Base: 6.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
References
Description

Out-of-bounds memory operations in org.lz4:lz4-java 1.8.0 and earlier allow remote attackers to cause denial of service and read adjacent memory via untrusted compressed input.

Published
Date
2025-11-28
Updated
Date
2025-11-28
Risk Information
cvss4
Base: 8.8
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
References
Description

Reveals plaintext credentials in the MONITOR command vulnerability in Apache Kvrocks. This issue affects Apache Kvrocks: from 1.0.0 through 2.13.0. Users are recommended to upgrade to version 2.14.0, which fixes the issue.

Published
Date
2025-11-28
Updated
Date
2025-11-28
Risk Information
cvss3
Base: 5.3
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
References
Description

Improper Privilege Management vulnerability in Apache Kvrocks. This issue affects Apache Kvrocks: from v2.9.0 through v2.13.0. Users are recommended to upgrade to version 2.14.0, which fixes the issue.

Published
Date
2025-11-28
Updated
Date
2025-11-28
Risk Information
cvss3
Base: 5.4
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N
References
Description

File upload vulnerability in HCL Technologies Ltd. Unica 12.0.0.

Published
Date
2025-11-28
Updated
Date
2025-11-28
Risk Information
cvss3
Base: 6.3
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L
References