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eTelecare Global Solutions is one of the largest and fastest growing business process outsourcing companies in the world, with 15 contact centers across four regions, and more on the way. eTelecare manages programs through contact centers in the U.S., the Philippines, Nicaragua and South Africa with more than 14,000 employees. Our team is a full service provider of complex customer care, sales, technical support and back office services through voice, chat and email. Whether onshore, offshore or nearshore, we support numerous programs on behalf of major corporations across a wide variety of industries. Because of our deep domain experience across many industries, you can be confident that eTelecare will produce results for your business.

eTelecare Global Solutions A.I CyberSecurity Scoring

EGS

Company Details

Linkedin ID:

etelecare-global-solutions

Employees number:

10,001

Number of followers:

3,257

NAICS:

None

Industry Type:

Outsourcing/Offshoring

Homepage:

etelecare.com

IP Addresses:

0

Company ID:

ETE_8628761

Scan Status:

In-progress

AI scoreEGS Risk Score (AI oriented)

Between 750 and 799

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EGS Outsourcing/Offshoring
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globalscoreEGS Global Score (TPRM)

XXXX

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EGS Outsourcing/Offshoring
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EGS Company CyberSecurity News & History

Past Incidents
0
Attack Types
0
No data available
Ailogo

EGS Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

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Incident Predictions locked
Access Monitoring Plan

A.I Risk Score Likelihood 3 - 6 - 9 months

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A.I. Risk Score Predictions locked
Access Monitoring Plan
statics

Underwriter Stats for EGS

Incidents vs Outsourcing/Offshoring Industry Average (This Year)

No incidents recorded for eTelecare Global Solutions in 2025.

Incidents vs All-Companies Average (This Year)

No incidents recorded for eTelecare Global Solutions in 2025.

Incident Types EGS vs Outsourcing/Offshoring Industry Avg (This Year)

No incidents recorded for eTelecare Global Solutions in 2025.

Incident History — EGS (X = Date, Y = Severity)

EGS cyber incidents detection timeline including parent company and subsidiaries

EGS Company Subsidiaries

SubsidiaryImage

eTelecare Global Solutions is one of the largest and fastest growing business process outsourcing companies in the world, with 15 contact centers across four regions, and more on the way. eTelecare manages programs through contact centers in the U.S., the Philippines, Nicaragua and South Africa with more than 14,000 employees. Our team is a full service provider of complex customer care, sales, technical support and back office services through voice, chat and email. Whether onshore, offshore or nearshore, we support numerous programs on behalf of major corporations across a wide variety of industries. Because of our deep domain experience across many industries, you can be confident that eTelecare will produce results for your business.

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EGS Similar Companies

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newsone

EGS CyberSecurity News

September 23, 2008 07:00 AM
Ayala Corp, Providence Equity acquire eTelecare for $290 M

Ayala Corp. and US-based investment firm Providence Equity Partners Inc. have put together an offer to buy out business process outsourcing (BPO) eTelecare...

faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

EGS CyberSecurity History Information

Official Website of eTelecare Global Solutions

The official website of eTelecare Global Solutions is http://www.etelecare.com.

eTelecare Global Solutions’s AI-Generated Cybersecurity Score

According to Rankiteo, eTelecare Global Solutions’s AI-generated cybersecurity score is 756, reflecting their Fair security posture.

How many security badges does eTelecare Global Solutions’ have ?

According to Rankiteo, eTelecare Global Solutions currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Does eTelecare Global Solutions have SOC 2 Type 1 certification ?

According to Rankiteo, eTelecare Global Solutions is not certified under SOC 2 Type 1.

Does eTelecare Global Solutions have SOC 2 Type 2 certification ?

According to Rankiteo, eTelecare Global Solutions does not hold a SOC 2 Type 2 certification.

Does eTelecare Global Solutions comply with GDPR ?

According to Rankiteo, eTelecare Global Solutions is not listed as GDPR compliant.

Does eTelecare Global Solutions have PCI DSS certification ?

According to Rankiteo, eTelecare Global Solutions does not currently maintain PCI DSS compliance.

Does eTelecare Global Solutions comply with HIPAA ?

According to Rankiteo, eTelecare Global Solutions is not compliant with HIPAA regulations.

Does eTelecare Global Solutions have ISO 27001 certification ?

According to Rankiteo,eTelecare Global Solutions is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of eTelecare Global Solutions

eTelecare Global Solutions operates primarily in the Outsourcing/Offshoring industry.

Number of Employees at eTelecare Global Solutions

eTelecare Global Solutions employs approximately 10,001 people worldwide.

Subsidiaries Owned by eTelecare Global Solutions

eTelecare Global Solutions presently has no subsidiaries across any sectors.

eTelecare Global Solutions’s LinkedIn Followers

eTelecare Global Solutions’s official LinkedIn profile has approximately 3,257 followers.

NAICS Classification of eTelecare Global Solutions

eTelecare Global Solutions is classified under the NAICS code None, which corresponds to Others.

eTelecare Global Solutions’s Presence on Crunchbase

No, eTelecare Global Solutions does not have a profile on Crunchbase.

eTelecare Global Solutions’s Presence on LinkedIn

Yes, eTelecare Global Solutions maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/etelecare-global-solutions.

Cybersecurity Incidents Involving eTelecare Global Solutions

As of December 06, 2025, Rankiteo reports that eTelecare Global Solutions has not experienced any cybersecurity incidents.

Number of Peer and Competitor Companies

eTelecare Global Solutions has an estimated 255 peer or competitor companies worldwide.

eTelecare Global Solutions CyberSecurity History Information

How many cyber incidents has eTelecare Global Solutions faced ?

Total Incidents: According to Rankiteo, eTelecare Global Solutions has faced 0 incidents in the past.

What types of cybersecurity incidents have occurred at eTelecare Global Solutions ?

Incident Types: The types of cybersecurity incidents that have occurred include .

Incident Details

What are the most common types of attacks the company has faced ?

Additional Questions

cve

Latest Global CVEs (Not Company-Specific)

Description

HedgeDoc is an open source, real-time, collaborative, markdown notes application. Prior to 1.10.4, some of HedgeDoc's OAuth2 endpoints for social login providers such as Google, GitHub, GitLab, Facebook or Dropbox lack CSRF protection, since they don't send a state parameter and verify the response using this parameter. This vulnerability is fixed in 1.10.4.

Risk Information
cvss3
Base: 3.7
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:U/C:L/I:L/A:N
Description

Langflow versions up to and including 1.6.9 contain a chained vulnerability that enables account takeover and remote code execution. An overly permissive CORS configuration (allow_origins='*' with allow_credentials=True) combined with a refresh token cookie configured as SameSite=None allows a malicious webpage to perform cross-origin requests that include credentials and successfully call the refresh endpoint. An attacker-controlled origin can therefore obtain fresh access_token / refresh_token pairs for a victim session. Obtained tokens permit access to authenticated endpoints — including built-in code-execution functionality — allowing the attacker to execute arbitrary code and achieve full system compromise.

Risk Information
cvss4
Base: 9.4
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

A vulnerability was detected in xerrors Yuxi-Know up to 0.4.0. This vulnerability affects the function OtherEmbedding.aencode of the file /src/models/embed.py. Performing manipulation of the argument health_url results in server-side request forgery. The attack can be initiated remotely. The exploit is now public and may be used. The patch is named 0ff771dc1933d5a6b78f804115e78a7d8625c3f3. To fix this issue, it is recommended to deploy a patch. The vendor responded with a vulnerability confirmation and a list of security measures they have established already (e.g. disabled URL parsing, disabled URL upload mode, removed URL-to-markdown conversion).

Risk Information
cvss2
Base: 5.8
Severity: LOW
AV:N/AC:L/Au:M/C:P/I:P/A:P
cvss3
Base: 4.7
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:L
cvss4
Base: 5.1
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

A security vulnerability has been detected in Rarlab RAR App up to 7.11 Build 127 on Android. This affects an unknown part of the component com.rarlab.rar. Such manipulation leads to path traversal. It is possible to launch the attack remotely. Attacks of this nature are highly complex. It is indicated that the exploitability is difficult. The exploit has been disclosed publicly and may be used. Upgrading to version 7.20 build 128 is able to mitigate this issue. You should upgrade the affected component. The vendor responded very professional: "This is the real vulnerability affecting RAR for Android only. WinRAR and Unix RAR versions are not affected. We already fixed it in RAR for Android 7.20 build 128 and we publicly mentioned it in that version changelog. (...) To avoid confusion among users, it would be useful if such disclosure emphasizes that it is RAR for Android only issue and WinRAR isn't affected."

Risk Information
cvss2
Base: 5.1
Severity: HIGH
AV:N/AC:H/Au:N/C:P/I:P/A:P
cvss3
Base: 5.0
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:L/I:L/A:L
cvss4
Base: 2.3
Severity: HIGH
CVSS:4.0/AV:N/AC:H/AT:N/PR:N/UI:P/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

A weakness has been identified in ZSPACE Q2C NAS up to 1.1.0210050. Affected by this issue is the function zfilev2_api.OpenSafe of the file /v2/file/safe/open of the component HTTP POST Request Handler. This manipulation of the argument safe_dir causes command injection. It is possible to initiate the attack remotely. The exploit has been made available to the public and could be exploited. The vendor was contacted early about this disclosure but did not respond in any way.

Risk Information
cvss2
Base: 9.0
Severity: LOW
AV:N/AC:L/Au:S/C:C/I:C/A:C
cvss3
Base: 8.8
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
cvss4
Base: 7.4
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

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What Do We Measure ?

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Digital Assets

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These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

Threat Intelligence

Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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