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Direct Energy is one of North America's largest retail providers of electricity, natural gas and home and business energy-related services. We've been around for decades and are proud to serve our community with a variety of plans to meet the needs of our customers.

Direct Energy A.I CyberSecurity Scoring

Direct Energy

Company Details

Linkedin ID:

direct-energy

Employees number:

2,147

Number of followers:

50,046

NAICS:

22

Industry Type:

Utilities

Homepage:

directenergy.com

IP Addresses:

0

Company ID:

DIR_5251737

Scan Status:

In-progress

AI scoreDirect Energy Risk Score (AI oriented)

Between 700 and 749

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Direct Energy Utilities
Updated:
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globalscoreDirect Energy Global Score (TPRM)

XXXX

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Direct Energy Utilities
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  • Benchmark vs. industry & size peers
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Direct Energy Company CyberSecurity News & History

Past Incidents
1
Attack Types
1
EntityTypeSeverityImpactSeenBlog DetailsIncident DetailsView
Direct Energy LPRansomware100511/2020
Rankiteo Explanation :
Attack threatening the organization's existence

Description: The Maine Office of the Attorney General reported that Direct Energy LP experienced a data breach on November 3, 2020, due to a ransomware attack affecting approximately 249,669 individuals. The breach involved customer personal information, including financial account numbers. Written notifications to affected individuals were issued between December 2 and December 22, 2020, and identity theft protection services were offered for 24 months through Experian.

Direct Energy LP
Ransomware
Severity: 100
Impact: 5
Seen: 11/2020
Blog:
Rankiteo Explanation
Attack threatening the organization's existence

Description: The Maine Office of the Attorney General reported that Direct Energy LP experienced a data breach on November 3, 2020, due to a ransomware attack affecting approximately 249,669 individuals. The breach involved customer personal information, including financial account numbers. Written notifications to affected individuals were issued between December 2 and December 22, 2020, and identity theft protection services were offered for 24 months through Experian.

Ailogo

Direct Energy Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

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Incident Predictions locked
Access Monitoring Plan

A.I Risk Score Likelihood 3 - 6 - 9 months

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A.I. Risk Score Predictions locked
Access Monitoring Plan
statics

Underwriter Stats for Direct Energy

Incidents vs Utilities Industry Average (This Year)

No incidents recorded for Direct Energy in 2025.

Incidents vs All-Companies Average (This Year)

No incidents recorded for Direct Energy in 2025.

Incident Types Direct Energy vs Utilities Industry Avg (This Year)

No incidents recorded for Direct Energy in 2025.

Incident History — Direct Energy (X = Date, Y = Severity)

Direct Energy cyber incidents detection timeline including parent company and subsidiaries

Direct Energy Company Subsidiaries

SubsidiaryImage

Direct Energy is one of North America's largest retail providers of electricity, natural gas and home and business energy-related services. We've been around for decades and are proud to serve our community with a variety of plans to meet the needs of our customers.

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newsone

Direct Energy CyberSecurity News

October 20, 2025 07:00 AM
E&E News: Wright names undersecretary replacement in DOE shakeup

ENERGYWIRE | The Department of Energy on Friday tapped Alex Fitzsimmons, head of the department's Office of Cybersecurity, Energy Security,...

October 17, 2025 07:00 AM
Article | Wright names Fitzsimmons acting replacement for undersecretary role at DOE

Alex Fitzsimmons was named the Energy Department's acting undersecretary of energy on Friday, replacing Wells Griffith, who was removed from...

August 22, 2025 07:00 AM
September 2025: The Biggest Defence, Military and Security Conferences to Attend

Explore the top defense, military, and security conferences to attend in September 2025. Connect with industry leaders and learn about.

August 11, 2025 07:00 AM
GOVERNMENT PERSPECTIVE: Directed Energy in Air Base Defense Can Save the Arsenal

The aerial battles of the 21st century have ushered in a dilemma that defense planners can no longer afford to ignore: adversaries are...

August 08, 2025 07:00 AM
Red Teams Jailbreak GPT-5 With Ease, Warn It’s ‘Nearly Unusable’ for Enterprise

Independent red teams have jailbroken GPT-5 within 24 hours of release, exposing severe vulnerabilities in context handling and guardrail...

May 05, 2025 07:00 AM
Illinois AG Raoul Reaches $12M Settlement With Alternative Energy Company

On April 16, Illinois Attorney General Kwame Raoul announced a $12 million settlement through a consent decree with Direct Energy Services...

April 24, 2025 07:00 AM
AI-Enabled Revolution in Directed Energy Weapons: A Transformative Force

Explore how AI is transforming the global Directed Energy Weapons market with innovations in targeting, beam control, maintenance,...

April 07, 2025 07:00 AM
Directed Energy Weapons Market Size to Surpass USD 10.27 billion by 2031, Expanding at a 21.50% CAGR | The Insight Partners

Directed Energy Weapons Market share with major companies operating Lockheed Martin Corporation, Thales Group, L3Harris Technologies,...

September 23, 2024 07:00 AM
FERC proposes enhanced cybersecurity standards to protect US bulk power systems from malicious threats

The U.S. Federal Energy Regulatory Commission (FERC) has proposed to require new or modified critical infrastructure protection (CIP)...

faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

Direct Energy CyberSecurity History Information

Official Website of Direct Energy

The official website of Direct Energy is https://www.directenergy.com.

Direct Energy’s AI-Generated Cybersecurity Score

According to Rankiteo, Direct Energy’s AI-generated cybersecurity score is 725, reflecting their Moderate security posture.

How many security badges does Direct Energy’ have ?

According to Rankiteo, Direct Energy currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Does Direct Energy have SOC 2 Type 1 certification ?

According to Rankiteo, Direct Energy is not certified under SOC 2 Type 1.

Does Direct Energy have SOC 2 Type 2 certification ?

According to Rankiteo, Direct Energy does not hold a SOC 2 Type 2 certification.

Does Direct Energy comply with GDPR ?

According to Rankiteo, Direct Energy is not listed as GDPR compliant.

Does Direct Energy have PCI DSS certification ?

According to Rankiteo, Direct Energy does not currently maintain PCI DSS compliance.

Does Direct Energy comply with HIPAA ?

According to Rankiteo, Direct Energy is not compliant with HIPAA regulations.

Does Direct Energy have ISO 27001 certification ?

According to Rankiteo,Direct Energy is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of Direct Energy

Direct Energy operates primarily in the Utilities industry.

Number of Employees at Direct Energy

Direct Energy employs approximately 2,147 people worldwide.

Subsidiaries Owned by Direct Energy

Direct Energy presently has no subsidiaries across any sectors.

Direct Energy’s LinkedIn Followers

Direct Energy’s official LinkedIn profile has approximately 50,046 followers.

NAICS Classification of Direct Energy

Direct Energy is classified under the NAICS code 22, which corresponds to Utilities.

Direct Energy’s Presence on Crunchbase

No, Direct Energy does not have a profile on Crunchbase.

Direct Energy’s Presence on LinkedIn

Yes, Direct Energy maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/direct-energy.

Cybersecurity Incidents Involving Direct Energy

As of December 10, 2025, Rankiteo reports that Direct Energy has experienced 1 cybersecurity incidents.

Number of Peer and Competitor Companies

Direct Energy has an estimated 4,175 peer or competitor companies worldwide.

What types of cybersecurity incidents have occurred at Direct Energy ?

Incident Types: The types of cybersecurity incidents that have occurred include Ransomware.

How does Direct Energy detect and respond to cybersecurity incidents ?

Detection and Response: The company detects and responds to cybersecurity incidents through an third party assistance with experian, and communication strategy with written notifications to affected individuals..

Incident Details

Can you provide details on each incident ?

Incident : Data Breach

Title: Direct Energy LP Data Breach

Description: The Maine Office of the Attorney General reported that Direct Energy LP experienced a data breach on November 3, 2020, due to a ransomware attack affecting approximately 249,669 individuals. The breach involved customer personal information, including financial account numbers. Written notifications to affected individuals were issued between December 2 and December 22, 2020, and identity theft protection services were offered for 24 months through Experian.

Date Detected: 2020-11-03

Type: Data Breach

Attack Vector: Ransomware

What are the most common types of attacks the company has faced ?

Common Attack Types: The most common types of attacks the company has faced is Ransomware.

Impact of the Incidents

What was the impact of each incident ?

Incident : Data Breach DIR1041072525

Data Compromised: Customer personal information, Financial account numbers

Identity Theft Risk: High

Payment Information Risk: High

What types of data are most commonly compromised in incidents ?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Customer Personal Information, Financial Account Numbers and .

Which entities were affected by each incident ?

Incident : Data Breach DIR1041072525

Entity Name: Direct Energy LP

Entity Type: Company

Industry: Energy

Customers Affected: 249669

Response to the Incidents

What measures were taken in response to each incident ?

Incident : Data Breach DIR1041072525

Third Party Assistance: Experian

Communication Strategy: Written notifications to affected individuals

How does the company involve third-party assistance in incident response ?

Third-Party Assistance: The company involves third-party assistance in incident response through Experian.

Data Breach Information

What type of data was compromised in each breach ?

Incident : Data Breach DIR1041072525

Type of Data Compromised: Customer personal information, Financial account numbers

Number of Records Exposed: 249669

Sensitivity of Data: High

Personally Identifiable Information: Yes

References

Where can I find more information about each incident ?

Incident : Data Breach DIR1041072525

Source: Maine Office of the Attorney General

Where can stakeholders find additional resources on cybersecurity best practices ?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Maine Office of the Attorney General.

Investigation Status

How does the company communicate the status of incident investigations to stakeholders ?

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Written notifications to affected individuals.

Stakeholder and Customer Advisories

Were there any advisories issued to stakeholders or customers for each incident ?

Incident : Data Breach DIR1041072525

Customer Advisories: Identity theft protection services offered for 24 months through Experian

What advisories does the company provide to stakeholders and customers following an incident ?

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: was Identity theft protection services offered for 24 months through Experian.

Post-Incident Analysis

What is the company's process for conducting post-incident analysis ?

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Experian.

Additional Questions

Incident Details

What was the most recent incident detected ?

Most Recent Incident Detected: The most recent incident detected was on 2020-11-03.

Impact of the Incidents

What was the most significant data compromised in an incident ?

Most Significant Data Compromised: The most significant data compromised in an incident were Customer personal information, Financial account numbers and .

Response to the Incidents

What third-party assistance was involved in the most recent incident ?

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was Experian.

Data Breach Information

What was the most sensitive data compromised in a breach ?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Financial account numbers and Customer personal information.

What was the number of records exposed in the most significant breach ?

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 918.0.

References

What is the most recent source of information about an incident ?

Most Recent Source: The most recent source of information about an incident is Maine Office of the Attorney General.

Stakeholder and Customer Advisories

What was the most recent customer advisory issued ?

Most Recent Customer Advisory: The most recent customer advisory issued was an Identity theft protection services offered for 24 months through Experian.

cve

Latest Global CVEs (Not Company-Specific)

Description

WeGIA is an open source Web Manager for Institutions with a focus on Portuguese language users. Versions 3.5.4 and below contain a Stored Cross-Site Scripting (XSS) vulnerability in the /WeGIA/html/geral/configurar_senhas.php endpoint. The application does not sanitize user-controlled data before rendering it inside the employee selection dropdown. The application retrieves employee names from the database and injects them directly into HTML <option> elements without proper escaping. This issue is fixed in version 3.5.5.

Risk Information
cvss3
Base: 4.3
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Description

ZITADEL is an open-source identity infrastructure tool. Versions 4.0.0-rc.1 through 4.7.0 are vulnerable to DOM-Based XSS through the Zitadel V2 logout endpoint. The /logout endpoint insecurely routes to a value that is supplied in the post_logout_redirect GET parameter. As a result, unauthenticated remote attacker can execute malicious JS code on Zitadel users’ browsers. To carry out an attack, multiple user sessions need to be active in the same browser, however, account takeover is mitigated when using Multi-Factor Authentication (MFA) or Passwordless authentication. This issue is fixed in version 4.7.1.

Risk Information
cvss3
Base: 8.0
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:C/C:H/I:H/A:N
Description

ZITADEL is an open-source identity infrastructure tool. Versions 4.7.0 and below are vulnerable to an unauthenticated, full-read SSRF vulnerability. The ZITADEL Login UI (V2) treats the x-zitadel-forward-host header as a trusted fallback for all deployments, including self-hosted instances. This allows an unauthenticated attacker to force the server to make HTTP requests to arbitrary domains, such as internal addresses, and read the responses, enabling data exfiltration and bypassing network-segmentation controls. This issue is fixed in version 4.7.1.

Risk Information
cvss3
Base: 9.3
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:L/A:N
Description

NiceGUI is a Python-based UI framework. Versions 3.3.1 and below are vulnerable to directory traversal through the App.add_media_files() function, which allows a remote attacker to read arbitrary files on the server filesystem. This issue is fixed in version 3.4.0.

Risk Information
cvss3
Base: 7.5
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Description

FreePBX Endpoint Manager is a module for managing telephony endpoints in FreePBX systems. Versions are vulnerable to authentication bypass when the authentication type is set to "webserver." When providing an Authorization header with an arbitrary value, a session is associated with the target user regardless of valid credentials. This issue is fixed in versions 16.0.44 and 17.0.23.

Risk Information
cvss4
Base: 9.3
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

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These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

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